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Craftsman Inn

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7300 East Genesee Street, Fayetteville, NY 13066
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Craftsman Inn
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117 Reviews from our TripAdvisor Community

Traveler rating
    26
    34
    27
    18
    12
See reviews for
38
23
7
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
  • All months
    (117)
  • Mar-May only
    (30)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (27)
All months
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our second visit this year was for a sad event, the passing of a family member, but our stay was very pleasant at this conveniently located inn. The front porch and its rocking chairs made a great place for the family to gather and reminisce and there were fresh, homemade chocolate chip cookies to boot. Clean rooms, plentiful parking and... More 

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Baltimore, Maryland
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I was in town for a reunion and wanted to stay somewhere that wasn't a chain hotel next to an interstate, and didn't want to overspend on a B&B. The Craftsman was a great alternative - reasonably priced, in town, and a nice atmosphere. As another reviewer noted, it is more motel than hotel, but that doesn't take anything away... More 

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Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

Had a nice two night stay here for my family's Celebration of Life ceremony. Nice room, good workout facilities, great location near all that we needed. Very nice staff and restaurant. They offered a coupon form breakfast that confused them. Also a wine coupon they honored. If you are looking to use a coupon, check in with them first.

Was this review helpful? Yes
RandyMalone, General Manager at Craftsman Inn, responded to this review

Thank you so much for taking the time to write such a nice critique. You touched on some of the things that we feel very positive about ourselves. The heart of the village of Fayetteville and Fayetteville Town Center are steps from our door, providing great shopping and dining options. Our restaurant, The Limestone Grille, has always been a neighborhood... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were planning to visit relatives in Fayetteville and we stayed a gem of a hotel. If you like something that has all of the amenities but also has its own unique personality you might really like this place. Who ever founded it had a appreciation for the town's history because it is furnished with Stickley furniture which was made... More 

Was this review helpful? Yes 1
RandyMalone, General Manager at Craftsman Inn, responded to this review

Thank you for the kind review. We are blessed to have an affiliation with Stickley that allows us to have such beautiful Stickley Mission furnishings in our public areas, restaurant and rooms. And yes, the Stickley exhibit at the Fayetteville Library, and the more comprehensive Stickley Museum that shares the building, really are a treat. We look forward to seeing... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 17, 2015

We read some mixed reviews on this property before staying there this past weekend, but friends of ours had stayed there and said it was great. We couldn't agree more. Our room was clean and comfortable, the bed and pillows were super soft, and the lobby had an inviting fire in the fireplace to great us. We just can't understand... More 

Was this review helpful? Yes 4
RandyMalone, General Manager at Craftsman Inn, responded to this review

You are so right that we have had a mixed bag of reviews over the course of the last year, and I am gratified that you listened to your friends and gave us the opportunity to take care of you. I think that you are on to something when you mention that an understanding of the Craftsman style and ideal... More 

Syracuse, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 5, 2015

I stayed at the craftsman Inn for two days and had an amazing time. Everyone from the front desk who had great recommendations for things to do, to the housekeepers who gave us extra pillows and a comforter when we asked the first day were very helpful and seemed genuinely to care about meeting our every need that may arise.... More 

Was this review helpful? Yes 3
RandyMalone, General Manager at Craftsman Inn, responded to this review

Thank you so much for you review, and for the nice comments, especially those that were so kind to our staff! As previous reviewers have pointed out, we are blessed with a group of associates that make us proud! More 

Syracuse, New York
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 3, 2015

I stayed here on a business trip with some co-workers and was very pleased with the accommodations. The rooms were clean and comfortable with rustic decor and charm. I found the housekeeping and front desk staff to be very helpful and professional. My colleagues felt the same way. Looking forward to a return visit.

Was this review helpful? Yes 4
RandyMalone, General Manager at Craftsman Inn, responded to this review

Thank you for your very kind comments. We had several conferences here during March that drew locally as well as from throughout the state, and the responses from the various groups have been so favorable and gratifying. We hope to see you back soon! More 

New York, New York, United States
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed March 2, 2015

The first thing folks need to know about this property is that it's much more of a motel than a hotel, that said it's a comfortable, clean and affordable property. To be fair, the rooms don't open directly on the parking lot, but the layout and feel is much more like a motel. With a AAA discount I paid a... More 

Was this review helpful? Yes 2
RandyMalone, General Manager at Craftsman Inn, responded to this review

We are very pleased that you had an enjoyable stay with us. You are correct that our center rooms do look out at the courtyard parking area between our two sections, though we would prefer to think of our layout as more of a country inn then as a motel. Nevertheless, we appreciate your nice comments about the room and... More 

Liverpool, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 26, 2015

Great Inn! The Craftsman Inn may be a bit older fashioned, however the hotel staff are great, rooms are great, its in a great location in a very nice part of Central New York and the restaurant next door "The Limestone Grille" has delicious food, with great staff, and a good bar with great bar tenders. I would stay here... More 

Was this review helpful? Yes 2
Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 5, 2015

It appears this hotel has not been updated since it was built. I can excuse the outdated rooms without any amenities, but the filth is difficult to overlook. I gave this place several chances and each time it got worse. I am not even certain that the sheets had been changed from the previous occupant. The staff were incredibly rude.... More 

Was this review helpful? Yes 1
RandyMalone, General Manager at Craftsman Inn, responded to this review

We acknowledge that there are areas of need in terms of updating for our unique, beautiful and comfortable inn. During the last year we have renovated many rooms, done structural improvements, painted our buildings and strove to invest our efforts where there was the most need. This coming year we have additional projects in the works that will further those... More 

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