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Craftsman Inn

2.5 of 5
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7300 East Genesee Street, Fayetteville, NY 13066
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1 room 1 adult
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131 Reviews from our TripAdvisor Community

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New York
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

So we had to visit the area for our puppy to have some specialized dental work. Since it was such a long day, we decided to stay the night instead of driving home in a snowstorm. The Craftsman Inn fit the bill perfectly. The suite was large, comfortably furnished, and most importantly, clean. The bed was extremely comfy, the Stickley... More 

Helpful?
Thank NYaspiemom
RandyMalone, General Manager at Craftsman Inn, responded to this review

First and foremost, We hope that all went well with your puppy! Thank you for taking the time to write your review. It is nice to have a comfortable spot to stay on a night such as the last few snowing and blowing ones we have had! I do hope that on your next stay that you have an opportunity... More 

Hamlin, NY
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed November 14, 2015

We booked a suite seeing we we traveling with my 20 year old son and my 17 year old son (the younger has pretty severe Autism) The room was huge and well appointed. Two seperate TV's for each area which worked well for our situation. The staff was very helpful and put us away from the main hotel at our... More 

Helpful?
Thank mishy68
RandyMalone, General Manager at Craftsman Inn, responded to this review

We're pleased to have had the opportunity to take care of your family. Thank you for your nice comments. Our suites do afford room for spreading-out space for families- thank you for mentioning that. Our suites are also the part of the hotel where we have Pet Friendly accommodations! More 

Rochester, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 9, 2015

The only hotel in Fayetteville is a comfortably convenient one called the Craftsman Inn. The Inn is quaint and has a great location for anyone looking to stay away from the city noise but close enough to get in and out with ease. The Inn is furnished with Stickley furniture and has a welcoming feel that is certainly unique. Our... More 

Helpful?
Thank LelaB33
RandyMalone, General Manager at Craftsman Inn, responded to this review

Thank you so much for your wonderful comments! In particular we appreciate you pointing out how quickly one can access all parts of Syracuse. Door to door, one can be downtown at The Dinosaur or Pastabilities in 15 minutes, SU or the convention center in the same, the medical community in even less time. We look forward to seeing you... More 

Ottawa, Canada
Level Contributor
185 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed September 19, 2015

This hotel was hard to find as their sign was quite faded. Their furnishing is beautiful furniture from Stickley. The carpets throughout the hotel could be updated as it was darken.and stained. Our room had a very old TV and their shower curtain could be changed as it has mold on it.The water pressure for the rain shower was very... More 

Helpful?
1 Thank 5000traveller
RandyMalone, General Manager at Craftsman Inn, responded to this review

Thank you for taking the time to offer your impression of The Craftsman. You mention three of the projects that are part of our renovation efforts. We are replacing carpet, updating our TVs in many rooms, and replacing our sign! As your travels bring you back to CNY, we hope that you will see us again. More 

Buffalo, New York, United States
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 15, 2015

I played in a New York State Golf Tournament and the recommended hotel to stay in was the Craftsman. It was close to the course and I knew it would at least be convenient. I was pleasantly surprised by the quality of the hotel and its friendly staff. It has a nice traditional but still modern flair to it. Afternoon... More 

Helpful?
Thank Randy K
RandyMalone, General Manager at Craftsman Inn, responded to this review

Thank you for your nice comments on our hotel, and in particular, thank you for your observations about our staff. You bring up a very good point about our convenience to some of the best golf courses in Central New York, both public and private. A quick word on our smoked salmon- it is from Steve Connelly Seafood of Boston,... More 

Saratoga Springs, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 8, 2015

Looks good from the outside & the front desk clerk at check-in was nice but the carpets were dirty (ground in -black filth) throughout the entire lobby, elevator & our room. Room was dated & dirty. My husband had to call for housekeeping twice & when they finally showed up at 5 PM, they wiped down the sink, toilet &... More 

Helpful?
1 Thank R C
RandyMalone, General Manager at Craftsman Inn, responded to this review

I have spoken with the Housekeeping Supervisor about the delay in getting service to your room, and she was very apologetic about the circumstances. She was completely aware of the cause, and has assured me that it was a situation that would not occur again. The housekeeper that freshened your room did rush through, due to the late time of... More 

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common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 27, 2015

My sister and I had to make a quick trip to Syracuse for a funeral. We had no idea where to stay as we were not familiar with the area. A local recommended the Craftsman Inn and since there were only a few rooms available, we went ahead and booked it. Upon arrival, we loved the cute welcoming porch area... More 

Helpful?
1 Thank Hollyfoshizzle
RandyMalone, General Manager at Craftsman Inn, responded to this review

I have just responded to your sister's critique, and would echo here our apologies for the first floor mustiness. As I said to her, we had an issue during the two days around your stay with one of the large air circulation fans from the subfloor area under the first floor. We had to wait for the needed parts to... More 

Phoenix, Arizona
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 26, 2015

My sister and I stayed here recently for a funeral we had to come to the area for. The overall look of the Inn is cute, but we stayed in a first floor room and the whole first floor had a very musty odor and the carpet was quite stained.. maybe water damage ? It had quite a moldy odor.... More 

Helpful?
Thank rebasmom
RandyMalone, General Manager at Craftsman Inn, responded to this review

Thank you for the nice comments about The Craftsman. You are correct that we had an issue during the two days around your stay with one of the large air circulation fans from the subfloor area under the first floor. We had to wait for the needed parts to be over-nighted, and the incredibly hot and humid weather we were... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed August 24, 2015

The Craftsman Inn is the perfect place to stay for family visiting, as well as, business travel. The rooms are beautifully decorated, updated and spacious. The service is impeccable, with the staff always meeting our needs. There are plenty of places to eat and shop within walking distance and the hotel restaurant has delicious food. It is our go-to hotel... More 

Helpful?
Thank elaine m
RandyMalone, General Manager at Craftsman Inn, responded to this review

Thank you taking the time to provide your insights on The Craftsman. We are so pleased that you enjoyed your stay. we look forward to seeing you on your next visit to Central New York. More 

Central New York State
Level Contributor
101 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed August 22, 2015

I've stayed in the Craftsman Inn twice in the last two months, and have been very pleased both times. Front desk staff is capable, efficient, and friendly. Rooms are lovely, and they are quiet. Location is handy with a restaurant right next door and numerous other options right across the road. Good location and good place to be. I'll be... More 

Helpful?
Thank JudyFromUpstateNY
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