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Hampton Inn Long Island - Brookhaven

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2000 North Ocean Avenue, Farmingville, NY 11738
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Hampton Inn Long Island - Brookhaven
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351 Reviews from our TripAdvisor Community

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Flushing, New York
1 review
1 of 5 stars Reviewed 1 week ago

I got married this past January in Holbrook and needed a hotel block for my out of town guests. The Hampton Inn at Brookhaven was one of the recommended vendors from my venue. We ultimately decided to book with them because they offered free shuttle services for my guests between the hotel and the venue. My husband and I were... More 

Helpful?
Thank Desiree O
Jaimie L, General Manager at Hampton Inn Long Island - Brookhaven, responded to this review

Dear Desiree O, Thank you for taking the time to comment on your groups recent stay as I truly apologize for the incidents that occurred as we have taken the necessary steps for the future, as this is not the norm at our hotel. We pride ourselves on guest satisfaction and in your instance we fell short. I truly apologize... More 

Doylestown, Pennsylvania
Level Contributor
265 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed a couple of nights at this hotel while visiting Long Island. I found the hotel in a decent location on the island, although the hotel is somewhat hard to find. The value was good for the location and my stay was pleasant. I received good customer service, the room was adequate for my stay, and the breakfast was sufficient... More 

Helpful?
Thank Kdawg282
Jaimie L, General Manager at Hampton Inn Long Island - Brookhaven, responded to this review

Dear Kdawg282, Thank you for taking the time to comment on your recent stay at the Hampton Inn Brookhaven. I am so glad that we have exceeded your expectations in customer service and accommodations, as we pride our selves on guest satisfaction! We look forward to welcoming you back in the future! Best Regards, Jaimie Laudicina General Manager More 

United States
1 review
3 of 5 stars Reviewed 1 week ago

toilet running constantly, power outage 3 times, notified front desk at checkout and manager was unaware of it. After further discussion it apparently has happened in the past. Stay because no better options.

Review collected in partnership with Hampton

Helpful?
Thank Lloyd D
Jaimie L, General Manager at Hampton Inn Long Island - Brookhaven, responded to this review

Dear Lloyd D, I appreciate you taking the time to comment on your recent stay. I truly apologize for the maintenance you experienced as your comments can only help us improve our guest experience. I hope that when your travels bring you back to the Long Island area that you will give us another opportunity to make it right, as... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stay at a lot of Hampton properties and this one is great. Very clean with a friendly staff. It is conveniently located off of I-495. Quality breakfast with lots of selection. I would recommend this facility to anyone staying on Long island!

Review collected in partnership with Hampton

Helpful?
Thank J7639AOdanielh
Jaimie L, General Manager at Hampton Inn Long Island - Brookhaven, responded to this review

Dear J7639AOdanielh, Thank you for taking the time to comment on your recent stay at the Hampton Inn Brookhaven. I am so glad that we have exceeded your expectations in service and accommodations. I am also glad that you found our location right of I-495 convenient. I hope that when your travels bring you back to the Long Island area,... More 

2 reviews
3 of 5 stars Reviewed 1 week ago

Although this hotel was reasonable, the bathrooms need a facelift, as the sink and shower fixtures are extremely outdated and do not function well. Also, there was a sickly sweet smell in my room, suggesting that some other odor was being covered up. I stay here a lot, but may try another hotel close by to do my business.

Review collected in partnership with Hampton

Helpful?
Thank arnolda819
Sacramento, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We were visiting this area for my son-in-law’s birthday celebration. We got a great price and rooms with excellent views. The entire hotel staff from the front desk personal to maintenance and housekeeping were warm, friendly, and very helpful. Very good experience. Excellent value for price. My first experience at t Hampton Inn, but certainly not my last.

Review collected in partnership with Hampton

Helpful?
Thank Clarence S
Jaimie L, General Manager at Hampton Inn Long Island - Brookhaven, responded to this review

Dear Clarence S, I appreciate you taking the time to comment on your recent stay. I am glad that you found our staff warm and accommodating as guest satisfaction in our number one priority, however, I truly apologize for the maintenance issues you experienced as your comments can only help us improve our guest experience for the future. I hope... More 

Las Vegas, Nevada
Level Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I took a room thru my travel agent I got a bill the next morning for $52 a night higher. Hilton Honors was useless The phone to the hotel is rarely answered and the fax does not work either This place is a damn joke!!!!! And I am a Diamond member..I wont stay at this amateur hour hotel ever again.

Helpful?
Thank 1004Charlie
Jaimie L, General Manager at Hampton Inn Long Island - Brookhaven, responded to this review

Dear 1004Charlie, I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. If you would like to discuss your billing issue further please do not hesitate to contact me as I would be happy to look into... More 

SUFFOLK, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Room very nice/bed comfortable/lil sink/fridge area nice///all around was very satisfied.was very close to home searved the purpose of a quick getwawy to be alone.pool was ok the breakfast was enough and the service was great

Review collected in partnership with Hampton

Helpful?
Thank Michael K
Jaimie L, General Manager at Hampton Inn Long Island - Brookhaven, responded to this review

Dear Michael K, Thank you for taking the time to comment on your recent stay at the Hampton Inn Brookhaven. I am so glad that we have exceeded your expectations in service and accommodations as we pride ourselves on guest satisfaction! I hope that when your travels bring you back to the Long Island area, that the Hampton Inn Brookhaven... More 

Springfield, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We have stayed at this hotel twice and my daughter loves the pool. Beautiful hotel, nice breakfast, nice staff. This is our second time staying in this hotel for the holidays and I plan on returning next year. The rate was excellent this year too.

Review collected in partnership with Hampton

Helpful?
Thank Christine K
Jaimie L, General Manager at Hampton Inn Long Island - Brookhaven, responded to this review

Dear Christine K, Thank you for taking the time to comment on your stay at the Hampton Inn Brookhaven, as your feedback is very important to us. I am so glad that our hotel staff has exceeded your expectations in customer service and breakfast. We look forward to welcoming you back to the Long Island area and being your hotel... More 

Lebanon, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I have stayed in several hotels in Long Island visiting family, and this stay was by far the best! I highly recommend this hotel for business or pleasure. Also, location and surrounding area very nice.

Review collected in partnership with Hampton

Helpful?
Thank Gladys M
Jaimie L, General Manager at Hampton Inn Long Island - Brookhaven, responded to this review

Dear Gladys M, Thank you for taking the time to comment on your stay at the Hampton Inn Brookhaven, as your feedback is very important to us. I am so glad that we have exceeded your expectations as we strive for 100% guest satisfaction! I hope that when your travels bring you back to the Long Island area that the... More 

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