I always have certain expectations of very inexpensive hotels, I can say this hotel didn't live up to the any of the bad expectations. Sharon at the front desk was very friendly, the room was exceptionally clean, the hotel itself was very clean, they even steam cleaned the hallway rugs while we were there. We will be staying here again...
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Well , Sharon at the ft. desk on the night shift is always helpful , always gets me the room i like , knows everything about the area & everybody ., Id say a asset to any hotel , shes a keeper, i think shes been there a while, hotel very comfortable ,easy on/off highway ,plenty restaurants close by .....
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Jeff good day to you. From all the staff here, especially Ms. Sharon we thank you for your recent Trip Advisor response. We have come a long with since I have joined this team and I am very proud of them. Our goal is to deliver outstanding service, keep it clean, and be creative. I hope we have shown you...
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we had a testimonial dinner for AMVETS State President. people that came from out of town stayed at the red roof in falconer 12 room. they were so wonderful to all of us. i work with a lady named Juliana and she help with alot of thing i needed done . the aux made bags for the guests that came...
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Janice let me tell you what a pleasure it was to have your group stay with us. I know you did a lot of work to make this weekend happen. It was our job to make certain we made you look good so all your hard work was worth it. You were great to work with and your group again...
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Robert at the front desk was a pleasure to deal with after a really long day of driving. The room was great, plenty of space and a great bed. Housekeeping does a really good job as the room was spotless. For the price I wouldn't stay anywhere else in the area.
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Hello Tyard. Thank you so much for choosing the Red Roof Inn Falconer. Rob will be very happy to see his name mentioned and I will also share your comments with the entire staff. They really do work hard to make this hotel a pleasant place to stay for all. We look forward to seeing you again when ever you...
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I agree with the other travelers, Sharon is one of the nicest, caring, knowledgeable & happy person. She is very helpful with shortest & correct directions, where the best places to eat & shop. She makes sure the reservations & rooms are just the way they should be. I request a microwave & frig in the room I stay in...
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Mark good day to you. Thank you so much for your recent guest Trip Advisor review. I agree as well that Sharon is an asset to the hotel and we are happy to have her. She is very personable and has set the example for the othe associates on customer service. I will share your comments with her as this...
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I agree with the person from Erie...Sharon at night and Melissa during the day is a WIN, WIN combo for customer service! I too, travel through the area (almost monthly for 13 years) and despite all the other competition in town, there's no place like the Red Roof Inn, Jamestown! You have a fantastic and friendly staff that really makes...
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Ken
Thank you for your guest review. It is always a pleasure to have you stay with us. You truly are a valued guest with us. Melissa and Sharon do great customer service and know all the guests as they have worked here several years. They will be very excited to read your review. See you on your next visit...
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Sharon and Melissa are always so welcoming and helpful every time I am there. I travel through the area quite a bit for work and these two fabulous women are always so wonderful. They are the reason why I keep coming back to the hotel.
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Dear valued guest
Thank you for your recent review. It is so nice to hear that the staff is giving such outstanding customer service. It is always a pleasure to have you stay with us. I know Melissa and Sharon will be very excited to see that they are doing a job well done!! We look forward to your next...
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At first I made reservations through Priceline and because Sharon was so helpful when I called about directions and we began talking she told me about the coupons you have, I cancelled my plans with Priceline and booked directly with Sharon. She is a joy to talk with, very helpful,very pleasant, knows the area and how much time it will...
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Dear Kathy C.
Thank you for your response on Trip Advisor! I am very proud of all my staff they have come a long way in the past year since I have joined this team. I will pass your comments a long to miss Sharon as this will make her day. It was certaily a pleasure to have you and...
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Both Sharon and Rob where very helpful and fast at check in and out
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Mr. Kroft
Thank you for your response and comments about Sharon and Rob. I will pass your comments along to the staff. It is always a pleasure to have you stay with us. You are truly a valued guest to us.
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We had great quiet, clean rooms.
The staff was helpful.i
We like staying here.
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Dear valued guest
Thank you for your recent Trip Advisor response. We are very pleased to have recieved a perfect score! We take pride in 100% guest satisfaction here at the Red Roof Inn, and we want to continue to provide great customer service. We look forward to your next visit with us. Please give us a call if there...
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