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All 2 Fairport hotels

Woodcliff Hotel and Spa

4.0 of 5 Resort   |   199 Woodcliff Drive, Fairport, NY 14450
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Woodcliff Hotel and Spa
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84%
Ranked #1 of 2 hotels in Fairport
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
RobandRenotta
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  • Reviews (115)
  • Photos (49)
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115 people have reviewed this hotel

Traveler rating
    67
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    11
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    4
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25
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16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Our stay - cation was absolutely amazing! All of the staff were extremely friendly and put us at ease immediately, although it was obvious that we were not from the higher income brackets, we were treated like royalty. I can't express enough how professional and friendly every staff member was to us,especially the manager Jeff D, and the girls at... More

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Webster, NY
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Ate here recently for a buffet and it was wonderful. Huge selection of entrees and dessert. The service from the employees was very good and attentive. This property has a wonderful view and it's worth the trip every time. Plan to return soon!

Was this review helpful? Yes 1
Jeffrey D, Manager at Woodcliff Hotel and Spa, responded to this review

Dear Tinahawaii, Thank you for sharing your experience on Tripadvisor.com! We greatly appreciate the 5 Star Review. I am glad to hear that you enjoyed the buffet as well as having extraordinary service from our team. As you mentioned the views and scenery at the Woodcliff are one of a kind!. Thank you again for your feedback and we hope... More

PA
Top Contributor
92 reviews 92 reviews
15 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Our twin nieces both had their wedding receptions here. The second one had hers here a few weeks ago. People at the front desk were okay. Someone in our family had hurt himself and when his daughter went to the front desk to ask for a band aid or two they told her she has the buy them. We learned... More

Was this review helpful? Yes 1
Jeffrey D, Manager at Woodcliff Hotel and Spa, responded to this review

Dear arithecat, Thank you for sharing your feedback from your most recent stay with us. I have personally followed up with each and every Front Desk Member to ensure they are all aware that First Aid Supplies are complimentary. Our Managers work diligently to ensure all hotel guests remain respectful of others when it comes to noise volume during our... More

Fairport, New York
1 review
5 of 5 stars Reviewed 1 week ago NEW

A much belated thank you and props to Woodcliff and it's FABULOUS STAFF! Was there for a "stay-cation" on 4th of July, 2014, and had a GREAT time. Unbelievable service, beautiful rooms and great food. Highly recommend!! Thanks again to ALL! Julie Hamilton

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Jeffrey D, Manager at Woodcliff Hotel and Spa, responded to this review

Dear Julie H, Thank you so much for your feedback and especially for the 5 STAR Review! It is wonderful to hear such great comments in regards to the staff and service you received. As you mentioned the Woodcliff provides for amazing "StayCations" with fine dining at Horizons and relaxing spa services at Spa Elan. We look forward to future... More

Senior Contributor
45 reviews 45 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel was sold out but service was still outstanding. Multiple weddings this weekend and no issues with noise. Free valet parking, excellent updated indoor/outdoor pool, scenic surroundings and recently remodeled rooms. The staff at the front desk and front door were outstanding even when it was very busy, even easily joined our two separate reservations (one booked through Priceline, one... More

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Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Very good this holtel dosent have any thing wrong you all do your best job as cleaning and keeping it all tight and tidy mighty and a nice resturant to with nice rooms and bath tub too . This is a good place for weddings

Was this review helpful? Yes 1
Cleveland, Ohio
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were contemplating driving through the night on I 90 from Ohio to Boston and got tired so we looked on priceline and found an incredibly priced 4 star hotel! It was cheaper than all the 3 star hotels ok rochester so we decided to try it out. Truly magnificent grounds - the views are beautiful. I bet it would... More

Was this review helpful? Yes 1
Rochester, New York
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We received an excellent deal online, but apparently a good price is equal to a not-so-nice room where the Keurig and closet door were broken, dust was piled up in the fixtures, fingernail clippings littered the bathroom counter, the refrigerator door was banged up, and dried pasta was caked in the fridge door frame. We requested a new Keurig but... More

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Jeffrey D, Manager at Woodcliff Hotel and Spa, responded to this review

Dear balhui, Thank you for sharing your feedback in regards to your most recent stay. I would like to offer my sincerest professional apologies for the inconveniences you experienced during this visit. This is by no means the standards the Woodcliff is accustom to and I have personally followed up with our Housekeeping team to ensure future inconveniences of this... More

Evanston, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel is excellent and reasonable, the staff very accommodating. Best of all is the fitness center, which is a full gym with every type of equipment imaginable. Much much better than 95% of hotel gyms. And they have a full spa, nice indoor/outdoor pool, and great views.

Was this review helpful? Yes 1
Shrewsbury, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great service and very clean comfortable rooms. My room had beautiful views from all sides. Free WiFi access with no trouble logging in, very nice restaurant on site with a bar as well. Dinner was excellent and our server was friendly and knowledgeable.

Was this review helpful? Yes 1
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Additional Information about Woodcliff Hotel and Spa

Address: 199 Woodcliff Drive, Fairport, NY 14450
Phone Number:
Location: United States > New York > Finger Lakes > Fairport
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Woodcliff Hotel and Spa 4*
Reservation Options:
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Also Known As:
Woodcliff Hotel Fairport
Hotel At Woodcliff
At Woodcliff Hotel
Lodge At Woodcliff

49 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Experience Woodcliff Hotel and Spa, a premier Rochester Hotel, conference center and spa located close to the scenic Finger Lakes region of upstate New York. We welcome you with the comfort, amenities and warm, personal service that you expect from a first class hotel and spa. Located atop wooded hills in Fairport, just off I-90, Woodcliff Hotel and Spa is only 20 minutes from downtown Rochester, and offers spectacular views of the Rochester Skyline, Rochester Bristol Hills and Finger Lakes region. ... more   less 
Number of rooms
236

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