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Woodcliff Hotel and Spa

Certificate of Excellence
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199 Woodcliff Drive, Fairport, NY 14450
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Woodcliff Hotel and Spa
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Woodcliff Hotel and Spa
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215 reviews from our community

Traveler rating
    131
    54
    18
    8
    4
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53
67
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33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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    (215)
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    (45)
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Clifton Springs, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

This was my first time staying at the Woodcliff and Rachel at the front desk was the one to set up our reservation for our anniversary. She was a pleasure to work with and also helped us to set up our couples massage. I would highly recommend this hotel!

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Marlton, NJ, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This was my first time staying at the Woodcliff, and when booking it I assumed (based on the price) it would similar to a Fairfield Inn-type place. Wrong--it is a couple levels ABOVE that, even though the weekday nightly rates were the same. High-end finishings in the room, gorgeous lobby and grounds, great pool and gym. Love the bar to... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

I've been staying at Woodcliff since the beginning of 2014. Each time i stay my experience has been exceptional! Now the my family and i have moved to Victor I recommend Woodcliff to visitors and everyone rants and raves about their stay. A couple of weeks ago i decided to surprise my wife with a romantic night so i chose... More 

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Tadley, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Always a pleasure coming here, the rooms are a high standard, good gym and pool, the bar is great with live music and the food good. The only thing I would say negative is the cost of breakfast, I often go elsewhere, sometimes for convenience others for the cost. I can recommend this place for sure. I come here every... More 

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Rochester, New York
Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have been to Woodcliff for dinner many times over the past 20 years or more. After a couple of poor experiences a year or so ago we decided not to go back. Upon returning recently we were very pleased to experience a return to the excellent service and food of prior years. Definitely one of our favorite places for... More 

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Top Contributor
64 reviews 64 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Because of the rainy weather, couldn't appreciate the views. Difficult to rate but perspective should help here. I have stayed at the Mandarin in San Francisco, Shangri-La in Abu Dhabi, etc. I have also stayed in cheap motels in the middle of nowhere as well as everything in between. I would rate this hotel a 3 star given the spectrum.... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago

If you are looking for a friendly cozy setting that reminds you of home or seeking that business travel for a nice place to take care of business and enjoy the evening in a home like setting Woodcliff Hotel & Spa is the place to be. I arrived and was greeted by a friendly staff with a smile. It was... More 

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Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel back in May 2014 for two nights and had a great getaway. Lovely hotel, clean with exceptional service. The staff were great and we personally enjoyed the beet salad from the room service menu. I would definitely stay there again!

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Victor, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

We went to the Woodcliffe lounge last night hoping for a nice evening with good music and dancing. We got the good music because the band was great but the dancing was terrible. The dance floor is too small and has tables and chairs too close. Too bad this couldn't be corrected. I would not recommend the lounge to anyone... More 

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Jeffrey D, Manager at Woodcliff Hotel and Spa, responded to this review

DennisW12_13, Thank you for sharing your feedback from your most recent visit. I have discussed your comments in regards to the lounge setup with our Management Team as our lounge does not necessarily have a open dance floor. We appreciate your suggestions and are glad to hear that you enjoyed the band. Sincerely, Jeffrey DiTondo More 

Rochester, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 19, 2015

My husband and I stayed overnight on February 13th. The entire experience was top notch!! The evening servers were a delight-very professional, kind and they made our stay very memorable. Our room was clean and cozy!! We have been back since then and Colleen at the front desk went out of her way to make sure everything was perfect---and it... More 

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Jeffrey D, Manager at Woodcliff Hotel and Spa, responded to this review

Juliescooter, Thank you very much for the 5 Star TripAdvisor Review! I am glad to hear that your Valentine's Day was memorable and enjoyable. The staff at the Woodcliff prides themselves on providing Extraordinary Experiences and it seems succeeded during your visit. I have recognized Colleen at the front desk for her exceptional service and we hope to see you... More 

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