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Woodcliff Hotel and Spa

Certificate of Excellence
199 Woodcliff Drive, Fairport, NY 14450
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1 room 1 guest
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Woodcliff Hotel and Spa
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278 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Danish first
  • English first
  • German first
  • Any
English first
  • All months
    (278)
  • Mar-May only
    (52)
  • Jun-Aug only
    (111)
  • Sep-Nov only
    (64)
  • Dec-Feb only
    (51)
All months
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here dozens of times over the last 20+ years but not in the last four. At that point, the hotel had deteriorated, food indifferent and rooms tired to the point of shabby. HOWEVER, I'm pleased to report that this old favorite has been fully restored and then some. Rooms have been fully refurbished and the the dining room looked... More 

Was this review helpful? Yes 1
Albany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Woodcliff was a great fit for my wife and I. We came for a friend's wedding and were thrilled with the accommodations, the surrounding golf facilities and spa amenities. We will stay there again given the chance!

Was this review helpful? Yes 1
Riyadh, Saudi Arabia
Level Contributor
95 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very nice hotel on a top of hill with very nice view.It is a place that you can relax and forget the busy city life.Rooms are nice and good size but are very poor in amenities.Staff are very good and very helpful also providing gusts with free shuttle to Airport and shopping malls around the area was very good.

Was this review helpful? Yes 1
Utica, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed at the Woodcliff Hotel and Spa for two nights and three days. I was only going to stay overnight and enjoyed the Hotel so much we stayed another night! I travel to many places and never realized that the best was only 2 hours away! Everyone at the hotel was so accommodating from the front desk to the... More 

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Webster, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The woodclif is gorgeous! The staff is so wonderful as well. My boyfriend and I stayed for our anniversary and Rachel at the front desk was so helpful when I called. She help me get a great room and set up an appointment at the spa. Would recommend this place to anyone.

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HENRIETTA
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

My family and I came to the Woodcliif Lodge the weekend of August 22' 2015 to celebrate my wife's birthday and our wedding anniversary. We drove up and the valet people parked our car, took our suitcases out of the trunk of the car and brought them to our room. We loved this. Check in was quick, used a debit... More 

Was this review helpful? Yes 1
Syracuse, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed at the hotel with my husband and two kids from Monday to Wednesday and couldn't have been more pleased! Valet parking, room service, the staff will do anything to make you happy! The room was great, and plush, the food was decent and the view was out of this world! My kids enjoyed their connecting indoor/outdoor heated pool... More 

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Saratoga Springs, New York
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here after a wedding (which was held in another location, not on the premises.) We had a king room and were pleased. The room and the bed were comfortable. As it was just one night and we doing other activities, we can't speak to many of the amenities. It's in a convenient location right off the thruway and... More 

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Victor, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the fifth year our company has held their annual Sales & Marketing conference at Woodcliff. All of the staff went out of their way to assist in any way they could. We literally utilize all the space at Woodcliff from the ballroom, breakout rooms, tent etc. I highly recommend Woodcliff for anyone seeking a conference venue.

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Colleen H, Front Office Manager at Woodcliff Hotel and Spa, responded to this review

Dear dpiperni2014, Thank you for sharing your experience on Tripadvisor and especially for the 5 Star Review! It is great to hear such wonderful comments in regards to the staff and the service. I am glad to hear the conference went smoothly for you. I have shared your comments with the staff as a whole. We hope to see you... More 

Wantage, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Average stay at best. If you purchase a package that includes breakfast, be forewarned that breakfast is a buffet and does not include orange juice. Several of the areas of the hotel were not very clean. For instance, the Keurig in the room still had the previous cup in it, the vent in the bathroom shower was not clean and... More 

Was this review helpful? Yes 1
Colleen H, Front Office Manager at Woodcliff Hotel and Spa, responded to this review

Dear BethBZ, I would like to first offer my sincere professional apologies for the inconveniences you experienced during your most recent visit. I can assure you that your recent experience is not typical of our property or service. I would greatly appreciate having the opportunity to discuss your stay personally with you so I can address the concerns in more... More 

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