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All 2 Fairport hotels

Woodcliff Hotel and Spa

4.0 of 5 Resort   |   199 Woodcliff Drive, Fairport, NY 14450
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Ranked #1 of 2 Hotels in Fairport
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
llnewman
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175 reviews from our community

Traveler rating
    106
    46
    13
    5
    5
See reviews for
43
52
10
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

My family and I really enjoyed our stay at Woodcliff Hotel and Spa! It is hard to put into words all the wonderful aspects of this hotel ... but I'll try! First, they offered a free shuttle to/from the train station and even to local sites. Our room was gorgeous and very clean. My husband and I both received three... More

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Oakville, Canada
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Clean room, excellent service. Good size rooms, well furnished. Close to a huge mall and lots of restaurants. We had a room with 2 double beds. There was a microwave and fridge in the room. There was a Keurig coffee maker in the room as well, which was nice.

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Rochester, New York
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We recently celebrated our ten year anniversary with an overnight package at Woodcliff. I told the front desk it was our anniversary and we were given chocolate covered strawberries, champagne, several bottles of sparkling water and a large antipasto platter and an extra late check out. We were also given a hand written note from the management to wish us... More

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Ithaca, New York
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this location while my husband was attending a conference. We stayed in a king room that included a microwave, frig and additional small sink. The bathroom was beautiful. Although we were the second room off of the elevator, it was very quiet. The TV could have been a little bigger or on a swivel for the size... More

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Jeffrey D, Manager at Woodcliff Hotel and Spa, responded to this review

Dear Suzanne H, Thank you very much for sharing your feedback on Tripadvisor. I am glad to hear that you were able to enjoy Spa Elan and found the atmosphere clean and inviting. Each guest room in the hotel was recently renovated so your comments in regards to the room layout and amenities are very much appreciated. We hope to... More

South Jersey
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Four of us were traveling for business. No one took advantage of the pool or gym so cannot comment. Someone at the desk screwed up my reservation so I did not have the same type of king room as my associates, which was a bummer as this was to be a treat for me after hauling associates around all week.... More

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1 review
3 of 5 stars Reviewed 1 week ago

When did Woodcliff become a motel? Kids slamming doors (I guess they booked hockey teams, our bad luck) and next door its baby crying and several adults making noise past 11:30. We called front desk but there is still mayhem in the hall and next door. Had no idea how low class this place had become.

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Jeffrey D, Manager at Woodcliff Hotel and Spa, responded to this review

Dear Ken S, I wanted to personally apologize for the inconveniences you experienced during your most recent stay. The hotel strives to ensure that all guests are respectful of others in regards to noise levels and behavior. The hotel has policies in place for quiet hours and the management team works hard to enforce these hours. In your case it... More

1 review
5 of 5 stars Reviewed 1 week ago

While staying at the Woodcliff, I was treated like a VIP and my every request was met graciously with impeccable service by people dedicated to make my stay an AMAZING get away experience! With very positive attitudes, everyone treated me with the highest respect and personal consideration that made me feel very welcome and comfortable! The food was Awesome, the... More

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1 review
5 of 5 stars Reviewed 2 weeks ago

I always look forward to a stay at the Woodcliff Hotel, friendly staff good location great bar, restaurant. Rooms are spacious clean and quiet. could use a few more elevators long waits during prime times.

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Innisfil, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

My husband and I were on a weekend getaway from October 24th to October 27 at the Woodcliff Hotel and Spa. It was a nice quiet relaxing stay, even though the hotel was hopping with weddings on Saturday night and Sunday as well. Even though you are in a populated area (fantastic shopping just down the road) once you get... More

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Berlin
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very convenient hotel in a wonderful setting in a hilly area in the vicinity of Rochester, NY. Spectacular view from the restaurant, in the morning fog romantic. Rooms are very comfortable, as is to be expected. Did not have time to visit the spa area, so I am not able to comment

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Jeffrey D, Manager at Woodcliff Hotel and Spa, responded to this review

Dear HerthaBSCBerlin, Thank you very much for sharing your feedback on Tripadvisor. I am glad to hear that your stay was very comfortable and that you were able to enjoy our Horizons Restaurant. In the foliage season Horizons provides the best views in Rochester! We look forward to seeing you again in the future and hope that on your next... More

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Additional Information about Woodcliff Hotel and Spa

Address: 199 Woodcliff Drive, Fairport, NY 14450
Phone Number:
Location: United States > New York > Finger Lakes > Fairport
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Woodcliff Hotel and Spa 4*
Number of rooms: 236
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Also Known As:
Woodcliff Hotel Fairport
Hotel At Woodcliff
At Woodcliff Hotel
Lodge At Woodcliff

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