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All 2 Fairport hotels

Woodcliff Hotel and Spa

4.0 of 5 Resort   |   199 Woodcliff Drive, Fairport, NY 14450
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Woodcliff Hotel and Spa
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Ranked #1 of 2 hotels in Fairport
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
EllenDelller tulsa, OK
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118 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
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English first
tulsa, OK
Top Contributor
92 reviews 92 reviews
34 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed three nights and have no complaints. The staff is exceptionally helpful and goes out of their way to offer assistance. Everything was very clean and new in appearance. The breakfast was ample and exceptionally good at $14 (those English sausages! the custom omelettes with ingredients like goat cheese and fresh spinach to choose from! the fresh berries and melons!... More

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Senior Contributor
29 reviews 29 reviews
18 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

It was my 7 year old's birthday and we were on our way back from a mom-son yoga retreat. We stayed here for a night. When the staff learned of his birthday - they did the most extraordinary thing for us. I can't say what it is b/c I'm not sure if they can do it all the time, but... More

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Churchville, New York
1 review
2 of 5 stars Reviewed 3 days ago NEW

i went for a pedicure massage and manicure and the massage was not worth it terrible an the pedicure was not good either an I couldn't do my manicure cause the lady said she had someone else but I had an appointment for all three I will not recommend this place to no one.im not satisfied

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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Our stay - cation was absolutely amazing! All of the staff were extremely friendly and put us at ease immediately, although it was obvious that we were not from the higher income brackets, we were treated like royalty. I can't express enough how professional and friendly every staff member was to us,especially the manager Jeff D, and the girls at... More

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Webster, NY
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

Ate here recently for a buffet and it was wonderful. Huge selection of entrees and dessert. The service from the employees was very good and attentive. This property has a wonderful view and it's worth the trip every time. Plan to return soon!

Was this review helpful? Yes 1
Jeffrey D, Manager at Woodcliff Hotel and Spa, responded to this review

Dear Tinahawaii, Thank you for sharing your experience on Tripadvisor.com! We greatly appreciate the 5 Star Review. I am glad to hear that you enjoyed the buffet as well as having extraordinary service from our team. As you mentioned the views and scenery at the Woodcliff are one of a kind!. Thank you again for your feedback and we hope... More

Top Contributor
93 reviews 93 reviews
15 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 1 week ago

Our twin nieces both had their wedding receptions here. The second one had hers here a few weeks ago. People at the front desk were okay. Someone in our family had hurt himself and when his daughter went to the front desk to ask for a band aid or two they told her she has the buy them. We learned... More

Was this review helpful? Yes 1
Jeffrey D, Manager at Woodcliff Hotel and Spa, responded to this review

Dear arithecat, Thank you for sharing your feedback from your most recent stay with us. I have personally followed up with each and every Front Desk Member to ensure they are all aware that First Aid Supplies are complimentary. Our Managers work diligently to ensure all hotel guests remain respectful of others when it comes to noise volume during our... More

Fairport, New York
1 review
5 of 5 stars Reviewed 1 week ago

A much belated thank you and props to Woodcliff and it's FABULOUS STAFF! Was there for a "stay-cation" on 4th of July, 2014, and had a GREAT time. Unbelievable service, beautiful rooms and great food. Highly recommend!! Thanks again to ALL! Julie Hamilton

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Jeffrey D, Manager at Woodcliff Hotel and Spa, responded to this review

Dear Julie H, Thank you so much for your feedback and especially for the 5 STAR Review! It is wonderful to hear such great comments in regards to the staff and service you received. As you mentioned the Woodcliff provides for amazing "StayCations" with fine dining at Horizons and relaxing spa services at Spa Elan. We look forward to future... More

Senior Contributor
45 reviews 45 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel was sold out but service was still outstanding. Multiple weddings this weekend and no issues with noise. Free valet parking, excellent updated indoor/outdoor pool, scenic surroundings and recently remodeled rooms. The staff at the front desk and front door were outstanding even when it was very busy, even easily joined our two separate reservations (one booked through Priceline, one... More

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5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very good this holtel dosent have any thing wrong you all do your best job as cleaning and keeping it all tight and tidy mighty and a nice resturant to with nice rooms and bath tub too . This is a good place for weddings

Was this review helpful? Yes 1
Cleveland, Ohio
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were contemplating driving through the night on I 90 from Ohio to Boston and got tired so we looked on priceline and found an incredibly priced 4 star hotel! It was cheaper than all the 3 star hotels ok rochester so we decided to try it out. Truly magnificent grounds - the views are beautiful. I bet it would... More

Was this review helpful? Yes 1
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Additional Information about Woodcliff Hotel and Spa

Address: 199 Woodcliff Drive, Fairport, NY 14450
Phone Number:
Location: United States > New York > Finger Lakes > Fairport
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Woodcliff Hotel and Spa 4*
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Also Known As:
Woodcliff Hotel Fairport
Hotel At Woodcliff
At Woodcliff Hotel
Lodge At Woodcliff

49 photos of this hotel

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Dining (4)
Room/suite (8)
Hotel & grounds (6)
Pool/beach area (3)
Other (13)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Experience Woodcliff Hotel and Spa, a premier Rochester Hotel, conference center and spa located close to the scenic Finger Lakes region of upstate New York. We welcome you with the comfort, amenities and warm, personal service that you expect from a first class hotel and spa. Located atop wooded hills in Fairport, just off I-90, Woodcliff Hotel and Spa is only 20 minutes from downtown Rochester, and offers spectacular views of the Rochester Skyline, Rochester Bristol Hills and Finger Lakes region. ... more   less 
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