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Hampton Inn White Plains / Tarrytown

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200 West Main Street, Elmsford, NY 10523
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1 room 1 guest
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Hampton Inn White Plains \/ Tarrytown
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441 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Elmsford, United States
3 of 5 stars Reviewed yesterday NEW

Need minor hotel improvement, need better breakfast but the room is clean and bed very comfortable. The stay was alright but I paid too much for the one night.The location of the hotel is good because it's next to the highway.

Review collected in partnership with Hampton

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Lexington, United States
4 of 5 stars Reviewed yesterday NEW

This hotel has been my "go-to" hotel for when I am staying in the area. Unfortunately it is starting to should some wear and tear. Little things like the worn rugs in the elevators and some peeling paint in the bathrooms. Nothing major but its not a good sign. I would recommend this hotel to folks. It is (usually) reasonably... More 

Review collected in partnership with Hampton

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Macungie Pa, United States
3 of 5 stars Reviewed yesterday NEW

My wife and I have stayed at the Elmsford NY Hampton Inn for pleasure many times over the past 10 years. This visit fount the hotel room worn and some of the help lacking in manners. After a busy morning out we returned to fine that out room key did not work. I went down to the desk, and the... More 

Review collected in partnership with Hampton

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Acton, Massachusetts
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 1 week ago

I'm writing this review of the Hampton Inn White Plains/Tarrytown (address is Elmsford) with the experience of having stayed here many times before; and also with perspective of having stayed at the Marriott, Courtyard, Springhill Suites and Doubletree by Hilton as well. My most recent (August 2015) stay was the worst yet. This Hampton was re-done (not renovated) about 5... More 

Was this review helpful? Yes 1
Chelsee M, Front Desk Supervisor at Hampton Inn White Plains / Tarrytown, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Gold HHonors member, you are among our most valued guests. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you... More 

Denver, Colorado
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Staff not overly friendly nor able to follow through. Asked for something to be printed out and when returning to front desk, person was gone and no one knew anything about my request. Property, while not dirty, is certainly not sparkling clean and rooms really tiny for the money spent. This was my first stay at this location and I... More 

Was this review helpful? Yes 1
Chelsee M, Front Desk Supervisor at Hampton Inn White Plains / Tarrytown, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Sincerely, Chelsee Marshall Front... More 

Houston, Texas
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I was in town for my cousin's wedding and this was the recommended hotel. I must admit, I was a bit skeptical after I read a few of the reviews and contemplated changing hotels, but it was too late and I'm glad I didn't. The hotel was fine. The lobby was inviting and the staff was nice. I was on... More 

Was this review helpful? Yes
Chelsee M, Front Desk Supervisor at Hampton Inn White Plains / Tarrytown, responded to this review

I just wanted to say thanks for your recent stay here at our hotel! I hope you felt at home. We can’t wait to see you again soon! Sincerely, Chelsee Marshall Front Desk Supervisor More 

Ontario, Canada
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 1 week ago

On first impression this hotel could use a facelift. Our room had an aged feel to it. There was no micowave or mini fridge in the room which was a bit of a disappointment. We stayed here for 4 nights and used it as a base to visit N.Y.C..They do have a complimentary shuttle going to the Tarrytown Metro North... More 

Was this review helpful? Yes
Chelsee M, Front Desk Supervisor at Hampton Inn White Plains / Tarrytown, responded to this review

I just wanted to say thanks for your recent stay here at our hotel! I hope our team made you feel at home. We will take your comments under consideration as we continually work to improve our guest experience. We can't wait to see you again soon! Sincerely, Chelsee Marshall Front Desk Supervisor More 

New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

Hampton Inn, Elmsford, HY - Great Staff and very cordial. They are all there for a single purpose, to make your stay as wonderful as possible. Head by the great sales manager Chelsee, these guys make you really comfortable. Great Experience.

Was this review helpful? Yes
Chelsee M, Front Desk Supervisor at Hampton Inn White Plains / Tarrytown, responded to this review

I just wanted to say thanks for your recent stay here at our hotel! I hope we did a great job at making you feel at home. We can’t wait to see you again soon! Sincerely, Chelsee Marshall More 

Houston
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Hampton Inns are our primary choice when traveling. We had three nights booked at this property around two nights at the Castle Hotel & Spa nearby. One night at this property was WAY too much. We cancelled the remaining two nights and opted for two more nights at the Castle. So, you ask, what was so bad about the Hampton... More 

Was this review helpful? Yes
Chelsee M, Front Desk Supervisor at Hampton Inn White Plains / Tarrytown, responded to this review

Thank you for your feedback of your recent stay with us. I was very sorry to hear that you were unhappy with the cleanliness of your guestroom and utilities we offer. It is our goal to exceed the expectations of our guests. I am working with our housekeeping staff, maintenance team, and breakfast staff to prevent this from happening in... More 

United States
1 review
2 of 5 stars Reviewed 2 weeks ago

The room was small. There was not a fridge or microwave. I had medicines that needed refrigerated. We had to call, then go down to the front desk, until we finally got one delivered to our room. The windows were disgustingly dirty! Unfortunately, the pool was green the entire time we were there. Having searched for a hotel with an... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Chelsee M, Front Desk Supervisor at Hampton Inn White Plains / Tarrytown, responded to this review

Thank you for your feedback of your recent stay with us. I was very sorry to hear that you were unhappy with the cleanliness of your guestroom and our pool. It is our goal to exceed the expectations of our guests. I am working with our housekeeping staff and maintenance team to prevent this from happening in the future. I... More 

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