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All 4 Elmsford hotels

Hampton Inn White Plains / Tarrytown

2.5 of 5 Hotel   |   200 West Main Street, Elmsford, NY 10523
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Hampton Inn White Plains / Tarrytown
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76%
Ranked #2 of 4 hotels in Elmsford
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
Bill T Pawtucket, Rhode Island
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274 people have reviewed this hotel

Traveler rating
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    45
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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English first
Canon City, CO, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

TV didn't work for 3 days. Room was left unclean one day. During maintenance of the water system, hot water was left on in my room for hours, causing me to come back to a sauna. Clogged toilet left unfixed twice. Fire alarm because somebody burned the cookies. Seriously.

Review collected in partnership with Hampton

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Michele V, General Manager at Hampton Inn White Plains / Tarrytown, responded to this review

We apologize for the quality of services you received during your recent stay. We have reported the issues in your guest suite to our maintenance team who will work to resolve the issue and prevent similar experiences moving forward. We know our guests deserve the best and hope you will consider staying with us again the next time you return... More

Pawtucket, Rhode Island
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It's not just a fluke........they treat you like "guests" should be treated, time after time after time! John (front desk) will bend over backwards, if necessary, to make sure we are not just happy, but THRILLED, with each and every experience at this hotel. We really DO feel at home there. Thinking about adding some personal decor to one of... More

Was this review helpful? Yes
Michele V, General Manager at Hampton Inn White Plains / Tarrytown, responded to this review

We are delighted that you enjoyed your stay, and we look forward to welcoming you back on your next visit. If we can assist you in any way in the meantime, please let us know and we will be happy to be of service. Let me know what pictures you would like to hang on the wall, and I will... More

Salt Lake City, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This place is for those who want to feel at home. The staff are very accomodating and the hotel fits here in Elmsford. The are a team and try to make it work everyday. I've stayed here 28 weeks at 3 days per week. I know this hotel and the staff have been wonderful.

Review collected in partnership with Hampton

Was this review helpful? Yes
Michele V, General Manager at Hampton Inn White Plains / Tarrytown, responded to this review

We are delighted that you enjoyed your stay, and we look forward to welcoming you back on your next visit. If we can assist you in any way in the meantime, please let us know and we will be happy to be of service. It brings a smile to my face when our guests tell us that our team was... More

Irvine, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

Great stay, very clean, good diner across the street. Just use the actual air conditioner/heater unit, not the wall thermostat - a bit confusing. Overall excellent stay, clean room, nice fitness center and close to the freeways.

Review collected in partnership with Hampton

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Michele V, General Manager at Hampton Inn White Plains / Tarrytown, responded to this review

We are so thrilled that you enjoyed your stay, and we look forward to welcoming you back on your next visit. If we can assist you with your air conditioning unit, please let us know and we will be happy to be of service. If you have any further comments or feedback about your stay, I am always interested in... More

1 review
4 of 5 stars Reviewed March 11, 2014

Hotel staff is friendly and helpful. Hotel location very convenient to highways and local attractions. Nice secection of breakfast items. In-house guest washer/dryer. The only aspect that needs improvement is a checklist utilized by housekeeping to ensure all used items (towels, bathroom amenities, coffee, cups) are always repalced.

Review collected in partnership with Hampton

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Michele V, General Manager at Hampton Inn White Plains / Tarrytown, responded to this review

It is very refreshing to hear that you enjoyed your stay while you were in Elmsford. I have reviewed your review with my Director of Housekeeping, and he has shared your feedback with his entire team. If you have any further comments or feedback about your stay, I am always interested in hearing our guests' impressions of our accommodations and... More

Pittsburgh, United States
1 review
5 of 5 stars Reviewed February 28, 2014

This hotel always goes above and beyond to make your stay outstanding. The staff is always accommodating and very friendly. I look forward to my stays at this property. I had asked for an unusual request at this property during my most recent stay asking them to help out with a piece of a sales presentation that I was doing.... More

Review collected in partnership with Hampton

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Michele V, General Manager at Hampton Inn White Plains / Tarrytown, responded to this review

I truly enjoyed hearing that our team was able to assist you with a sales presentation. It puts a smile on my face to know that we were able to delver an excellent service experience. If you have any further comments or feedback about your stay, I am always interested in hearing our guests' impressions of our accommodations and services... More

Tewksbury, United States
1 review
4 of 5 stars Reviewed February 27, 2014

The lobby is open, spacious and newly decorated. Area for dining and watching TV has some high top tables with electric outlets. I found my room to be very clean. Breakfast was plentiful with lots of good choices.

Review collected in partnership with Hampton

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Michele V, General Manager at Hampton Inn White Plains / Tarrytown, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We are so glad that you enjoyed your stay while you were in Elmsford. We loved having you here. Thank you, More

Top Contributor
65 reviews 65 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 26, 2014 via mobile

Couldn't close the door when you use the toilet, that's how tiny it was. Built on a steep hillside, which I expected, having grown up in yonkers. Most expensive hotel we stayed in the whole trip to NY and NJ, and the least value of the bunch. Really minimal hampton inn, but not the worst. Horse cave ky takes that... More

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Michele V, General Manager at Hampton Inn White Plains / Tarrytown, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our service and appointment and apologize for the inconvenient water issue you encountered. We will use your comments as we continue to evolve our guests' experience moving forward and we hope you will return to stay with... More

1 review
4 of 5 stars Reviewed February 23, 2014

Minor flaws, pleasant staff, and convenient location to local restaurants and business wish there was a hot tub or interior pool rooms were very clean, exiting and entering hotel parking lot could be tricky off busy highway

Review collected in partnership with Hampton

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Elmsford, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 17, 2014

Let me start by saying that the staff here is EXCELLENT AND FRIENDLY. But if you are looking for a hotel that provides heat and hot water, THIS IS NOT THE PLACE.!!! We have been here off and on 5 weeks. The first week I was here, I did not have any hot water. Everyday they told me to let... More

Was this review helpful? Yes 1
Michele V, General Manager at Hampton Inn White Plains / Tarrytown, responded to this review

Thank you for staying with us and sharing your kind words on our staff, we are glad to hear they were friendly and made the best of your stay. We appreciate your feedback in regards to the water issues in your room and we've worked with our maintenance team to fix the issue, however I apologize that it wasn't resolved... More

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Additional Information about Hampton Inn White Plains / Tarrytown

Also Known As:
Hampton Inn White Plains / Tarrytown Hotel
Hampton Inn White Plains / Tarrytown Hotel Elmsford
Hampton Inn White Plains
Hampton Inn Elmsford
Elmsford Hampton Inn
Hampton Inn White Plains / Tarrytown Elmsford, NY - Westchester County
Address: 200 West Main Street, Elmsford, NY 10523
Phone Number:
Location: United States > New York > Westchester County > Elmsford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Elmsford
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn White Plains / Tarrytown 2.5*
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