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La Quinta Inn & Suites Elmsford

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540 Saw Mill River Road, Elmsford, NY 10523
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La Quinta Inn & Suites Elmsford
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265 Reviews from our TripAdvisor Community

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1 review
2 of 5 stars Reviewed 4 weeks ago

The front desk has horrible customer service. I spent 1.5 hours before my arrival trying to get directions to the hotel, half the time the person didn't understand me, she didn't speak English very well. I spoke to 6 different people at the hotel directly and corporate and no one could help. The local hotel hung up on me twice... More 

Review collected in partnership with La Quinta

Helpful?
Thank 221stefanyl
Collingswood, New Jersey
Level Contributor
101 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed December 11, 2015

We visited Tarrytown, NY for Halloween, and this hotel was as close as we could get (about 10 minutes) to downtown. Upon check in, there was a clerk who certainly was not interested in being helpful (she was sighing loudly and hurrying us along, even though there wasn't a line). Her colleague was lovely, but it was a bad first... More 

Helpful?
Thank Denise H
New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 3, 2015

After driving 5 1/2 hours of through pouring rain, we arrived only to find the the hotel was "overbooked", even though had paid for in full weeks before. How does that happen!? Sounds like double-booked and double -dipping to me! In any case, it was 10:30 at night and every other hotel was booked, but the desk clerk finally found... More 

Helpful?
Thank antqlamp

Travelers are raving about these Elmsford hotels

Hollywood, United States
1 review
3 of 5 stars Reviewed November 30, 2015

Cleanliness an issue in room and bathroom as well as lack of adequate supplies in bathroom. Free Breakfast has has very limited and poor selection of items and the coffee served was horrible and needs to be changed.

Review collected in partnership with La Quinta

Helpful?
Thank Laurence S
1 review
4 of 5 stars Reviewed November 25, 2015

I love how clean the rooms are and the beds are very comfortable. However, I wish the rooms with two beds would have refrigerator/microwave. I have to travel with food because of special diet and have no where to store it. Most times I have a travelling companion who end up sleeping in the same bed with me because only... More 

Review collected in partnership with La Quinta

Helpful?
Thank lorettac396
Washington DC, District of Columbia, USA
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 24, 2015

While this La Quinta Inn lacks any exterior charm, it offers a decent location 15 minutes drive from White Plains and clean rooms at a reasonably affordable price. The continental breakfast offers some healthy choices - yogurt, bananas, oranges & orange juice - and the gym has enough machines to provide the healthy traveler a decent workout, although the pool... More 

Review collected in partnership with La Quinta

Helpful?
Thank 537rudyd
Pike, New Hampshire
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 24, 2015

Check in staff were polite and helpful. Room was modest and could use some updating in bathroom. Bed was comfortable. Room was clean. Very thin walls, if you like to get some sleep and your neighbors are up all night, makes for a long night. Breakfast was ok which was expected. Prices were a bit high probably because of location.... More 

Review collected in partnership with La Quinta

Helpful?
Thank stresslessliving
New York City, New York
2 reviews
2 of 5 stars Reviewed November 19, 2015

Room was overlooking the rear hotel parking lot where an out of control group of drunken guests had a loud argument at 2:30 am, right by my window. After 40 minutes of unsuccessful attempts to reach the front desk by phone had to go downstairs and ask to restrain the crowd. The person at the front desk tried to explain... More 

Helpful?
Thank Jenka_Joo
Essex, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 18, 2015 via mobile

I stayed here for my brothers wedding back in late October, the hotel's location was ideal for where I had to go. My room was a bit tired with some of the furnishing a bit tired and it did smell of cigarette's, but I did report this to the staff immediately and the bathroom mirror light was cracked, the shower... More 

Helpful?
Thank Stewart S
Grecia, Costa Rica
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 4, 2015

Excellent location and value for money. We particularly liked the fridge and microwave in the King Suite which enabled us to make our own breakfast. The beds are very comfortable with good pillows and fluffy towels.

Review collected in partnership with La Quinta

Helpful?
Thank Holly335
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