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Extended Stay America - White Plains - Elmsford

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118 West Main Street, Elmsford, NY 10523
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Best prices for: 1 room 1 guest
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Extended Stay America - White Plains - Elmsford
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Extended Stay America - White Plains - Elmsford
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60 Reviews from our TripAdvisor Community

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Traveler rating
    35
    5
    7
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    7
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21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (28)
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White Plains, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

The staff made our stay a very comfortable one, Clean rooms and Laundry room avail The location was perfect w/ grocery store near, also great restaurants I give them a big two thumbs up. Thank You ESA

Was this review helpful? Yes
Elmsford, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Large rooms 24hr gym, friendly staff, free wifi, good location. Rooms have full kichens and are larger than most in the area for the price that you get it for. Great manager and everything is clean. stayed for one night and next time i travel to the area i will be staying there again.

Was this review helpful? Yes 1
Harrisburg, Pennsylvania
1 review
2 of 5 stars Reviewed 2 weeks ago

Oh how I love you TripAdvisor but the positive reviews I read before booking really failed me here. The name of this hotel should be "Don't Stay America." From the small, almost non-existent lobby, to the less than friendly greeting upon arrival, to the confusing parking structure, to the stairwells which reeked of smoke, to the narrow, dark corridors, to... More 

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Elmsford, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

Our visit to the hotel has been a great experience. The staff are very friendly and accommodating. The rooms are spacious, clean, and tidy. There's a diner across the street and stop n' shop down the road so the location is very convenient.

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Caldwell, New Jersey
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Volunteered at the LPGA at Westchester Country Club. The location of this hotel was within 10 miles of there, and an easy ride on Rte. 287. The pricing was way better than anything comparable in the area, and having kitchen facilities made things easy. Just remember to ask for the pots and pans! (And glasses, plates, etc. It's free, but... More 

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Jamaica, New York
Level Contributor
33 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had a great experience recently at this location. We spent 1 night and it was really awesome tidy , neat, and peaceful. We were assigned to the 6th floor and upon arrival we discovered that the toilet was malfunctioned, without any hesitation, we were immediately palced on the 7th floor this is a lovely view of the highway. The... More 

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Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that you were pleased with your comfortable room and our wonderful staff. As well, I'm pleased that our grab-and-go breakfast met your needs. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our... More 

1 review
5 of 5 stars Reviewed May 31, 2015

My visit at the extended stay in outside New York was very pleasant when I first checked and the people were very nice and very friendly I had one little problem in my room I called downstairs a nice gentleman named Alex came up fix everything with a very pleasant person to deal with and I will always used to... More 

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Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

Thank you so much for sharing your experience with us. I am glad to read that you were pleased with our nice and friendly staff , especially our Maintenance Engineer, Alex, and the service he provided you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. More 

1 review
5 of 5 stars Reviewed May 29, 2015

My girl friend is long-term staying at this hotel and I visited for a week. We were not very happy about the first floor room due to its location and told the manager, who happily relocated us to a top floor room. The room is very clean and staffs are very responsive. The kitchen is small but functional enough to... More 

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Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

The staff and I read your review, and would like to thank you for writing such positive comments about our clean rooms and friendly customer service. I am glad you enjoyed our fully equipped kitchens, and I’m thrilled to hear that our staff was able to accommodate your needs in a timely manner. Thank you for choosing Extended Stay Hotels.... More 

Elmsford, New York
1 review
5 of 5 stars Reviewed May 29, 2015

The manager there Frank is very nice and switched the room for me. The maintenance is fast. Everything you can ask to front desk. Good service! Recommend for long term stay. Nice location as well, very convenient for commute.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

I want to thank you for taking the time to post a review of your stay. I am proud of our staff for switching your room, providing a fast maintenance and good customer service. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. More 

Stamford, Connecticut
1 review
5 of 5 stars Reviewed May 27, 2015 via mobile

Would definitely stay again. Work put me up in this hotel once before for a month, it was great then and I encouraged them to do the same if I had to be put up again! And they did, had a great second experience as well!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

Thank you so much for sharing your experience with us. I am thrilled to know you had a great stay! I truly appreciate your kind comments regarding our staff and their great service. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

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