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Extended Stay America - White Plains - Elmsford

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118 West Main Street, Elmsford, NY 10523
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Extended Stay America - White Plains - Elmsford
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Extended Stay America - White Plains - Elmsford
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64 Reviews from our TripAdvisor Community

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Traveler rating
    37
    6
    8
    6
    7
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11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (64)
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    (28)
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    (17)
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    (11)
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White Plains, New York
1 review
5 of 5 stars Reviewed 1 week ago

I stayed for two weeks, on business from Michigan. I couldn't have expected better service, or more friendly/ polite staff.. Priscilla gets five stars in my book! Would recommend to anyone :) If I'm ever in White Plains again, I would definitely stay here.

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Eagleville, Pennsylvania
Level Contributor
107 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was a 2 night stay for business. The good stuff: The hotel is located about 10-15 minutes from Westchester Medical Center. Located next door to a much nicer, but more expensive hotel (Hampton Inn).There are several good restaurants within a short drive. Moderately priced for the area. Full kitchen amenities make it convenient. Rooms spacious and clean. The not-so-good-stuff:... More 

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New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

Feels like home. Comfortable bed, great room and view; And very clean. Management & Staff are kind, caring and considerate. Plenty of Garage Parking with elevator. Hotel is convenient to highways and parkways. Good local taxi service and shopping. Great diner located across the street. Area and Hotel feel very safe. I really hate to leave.

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Bengaluru (Bangalore), India
Level Contributor
96 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Situated just off the expressway 287 leading to highway - I 87, this hotel provides good accommodation, staff is friendly and the facilities are good, stayed here for a month on work and this place is really cool in many ways

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Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

The staff and I read your review, and would like to thank you for writing such a wonderful things about our good accommodations, friendly staff and our facilities (like fully equipped kitchens, free Wi-Fi, free breakfast and covered parking). I'm thrilled that you consider us the best budget hotel in the area. Thank you again for sharing your experience with... More 

White Plains, New York
2 reviews
5 of 5 stars Reviewed June 27, 2015

The staff made our stay a very comfortable one, Clean rooms and Laundry room avail The location was perfect w/ grocery store near, also great restaurants I give them a big two thumbs up. Thank You ESA

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Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

Thank you so much for sharing your experience with us. I truly appreciate your comments regarding our friendly staff, guest laundry facility and our convenient location to the grocery store nearby. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

Elmsford, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2015

Large rooms 24hr gym, friendly staff, free wifi, good location. Rooms have full kichens and are larger than most in the area for the price that you get it for. Great manager and everything is clean. stayed for one night and next time i travel to the area i will be staying there again.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

I want to thank you for taking the time to post a review of your stay. I’m glad to read that you enjoyed our convenient location, spacious rooms and our gym. I am proud of our staff for providing you with friendly customer service! The staff and I would like to thank you again for posting your review. We look... More 

Harrisburg, Pennsylvania
1 review
2 of 5 stars Reviewed June 21, 2015

Oh how I love you TripAdvisor but the positive reviews I read before booking really failed me here. The name of this hotel should be "Don't Stay America." From the small, almost non-existent lobby, to the less than friendly greeting upon arrival, to the confusing parking structure, to the stairwells which reeked of smoke, to the narrow, dark corridors, to... More 

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Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

Your review for our hotel was recently brought to my attention. Please accept our apologies that your stay was not to your expectations. To ensure your experience is not repeated, I will be retraining our housekeeping staff and making sure all rooms are thoroughly cleaned and inspected to our company’s high standards. Additionally, I will be coaching our front desk... More 

Elmsford, New York
1 review
5 of 5 stars Reviewed June 21, 2015

Our visit to the hotel has been a great experience. The staff are very friendly and accommodating. The rooms are spacious, clean, and tidy. There's a diner across the street and stop n' shop down the road so the location is very convenient.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

Thank you so much for sharing your experience with us. I truly appreciate your comments regarding our clean rooms, convenient location and our friendly staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Caldwell, New Jersey
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 17, 2015

Volunteered at the LPGA at Westchester Country Club. The location of this hotel was within 10 miles of there, and an easy ride on Rte. 287. The pricing was way better than anything comparable in the area, and having kitchen facilities made things easy. Just remember to ask for the pots and pans! (And glasses, plates, etc. It's free, but... More 

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Jamaica, New York
Level Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 9, 2015

I had a great experience recently at this location. We spent 1 night and it was really awesome tidy , neat, and peaceful. We were assigned to the 6th floor and upon arrival we discovered that the toilet was malfunctioned, without any hesitation, we were immediately palced on the 7th floor this is a lovely view of the highway. The... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that you were pleased with your comfortable room and our wonderful staff. As well, I'm pleased that our grab-and-go breakfast met your needs. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our... More 

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