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Extended Stay America - White Plains - Elmsford

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118 West Main Street, Elmsford, NY 10523
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Extended Stay America - White Plains - Elmsford
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Extended Stay America - White Plains - Elmsford
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50 reviews from our community

Traveler rating
    26
    5
    7
    5
    7
See reviews for
10
8
7
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
  • All months
    (50)
  • Mar-May only
    (24)
  • Jun-Aug only
    (7)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (8)
All months
1 review
5 of 5 stars Reviewed 1 week ago

I called to let the hotel know that we would be checking in much later than we anticipated, knowing that we would be exhausted from our traveling we wanted to make sure our reservation was still in tac. When we arrived we were greeted pleasantly, room was very clean and everyone in the hotel made my stay very special.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

Thank you for posting such a great review. I truly appreciate your comments regarding the pleasant welcome by our front desk staff when you arrived. I am so glad to read that we provided you with a great stay. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in... More 

White Plains, New York
1 review
4 of 5 stars Reviewed 1 week ago

The hotel is very clean and everything you ask for is very nicely take care by the staff and management. I stayed there for 2 weeks and my stay was very comfortable. I would really recommend this hotel.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

Thank you so much for sharing your experience with us. It's great to hear that our staff was friendly and responded to your needs in a timely manner. I’m thrilled we were able to provide you with a comfortable stay. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

Everything satisfies us and very happy to stay here. Very clean and all the needs has been taken care. Front help desk people will provide all the helps required at any time. Kitchen appliances are good

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

The team and I appreciate your wonderful remarks. We are very happy to know you that you enjoyed our fully equipped kitchens and had a pleasant stay. I’m so pleased to read that we were able to provide you with a clean and comfortable room and excellent customer service. The staff and I would like to thank you again for... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stay here every time I come to ny! It's in a great location, and the front desk people are really nice rooms are clean, have never had a bad experience here. Not to mention there is the parking structure so when it was snowing (which I'm not used to being from california!) I didn't have to melt ice off... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

The staff and I read your review, and would like to thank you for writing such great things about our hotel. I truly appreciate your comments regarding our friendly staff, convenient location and covered parking lot. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

Tarrytown
1 review
1 of 5 stars Reviewed 1 week ago

We have stayed in many hotels, and never in the last 46 years have we stayed at any place that is less accommodating to a travel. Not only did we hate our experience there, but we left for HPN two hours early to get out of there. The hotel manager read my review of the hotel on their website, and... More 

Was this review helpful? Yes
Billerica, Massachusetts
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Lovely location great staff family oriented highly recommend great location close to everything love the rooms very confortable and staff very helpful I definitely will definitely return! Thanks for all the help guys

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

Thank you for posting such a wonderful review. I am proud of our staff for providing you with excellent and friendly customer service during your recent stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Good atmosphere ,service was awesome. Enjoyed the gym and grab breakfast. It was accessible to bus stop on the high ways. People are friendly, always eager receive their greetings in the morn and evening. Happy to stay again !!!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

Thank you so much for sharing your experience with us. I truly appreciate your comments regarding our great atmosphere, friendly staff and our grab-and-go breakfast. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

BRONX
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We were very happy with our stay at Extended Stay America - Elmsford. It was a clean hotel, and the staff was friendly, helpful and informative. It was quiet, even the room we were in faced a busy street

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

The staff and I read your review, and would like to thank you for writing such great things about our staff and our hotel. We are happy to know you found our hotel to be very clean and quiet and our staff helpful and attentive to your needs. Thank you again for sharing your comments with us. We look forward... More 

New York City, New York
2 reviews
5 of 5 stars Reviewed April 21, 2015

We were very happy with our stay at Extended Stay America, White Plains-Elmsford NY. The hotel is very clean and the personnel could not have been nicer. They always treated us with a smile. Although the hotel was close to totally booked, it was always quiet.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

Thank you for your positive review of our property. I am so pleased you had a great experience with us and that our staff provided you with friendly and accommodating service. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

New York City, New York
1 review
5 of 5 stars Reviewed April 14, 2015

Very satisfied with my stay at Extended Stay Ameria @ Elsmsford, white Plain, NY. Excellent services and very warm staff. Recommending for people visitng elmsford, tarrytown, sleepy hollow and nearby town for work or business, nice rooms with good kitchen.

Was this review helpful? Yes
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