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All 4 Elmsford hotels

Extended Stay America - White Plains - Elmsford

2.0 of 5 Hotel   |   118 West Main Street, Elmsford, NY 10523
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Extended Stay America - White Plains - Elmsford
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69%
Ranked #1 of 4 hotels in Elmsford
Certificate of Excellence 2013
A recent review
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63 people have reviewed this hotel

Traveler rating
    33
    10
    8
    2
    10
See reviews for
11
4
12
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 3 weeks ago

With my job I travel a lot. Sometimes more then I would like. So when I choose a hotel I want something that makes me feel as if I am at home even tho I am not. The extended stay america in elmsford ny definitely gets two thumbs up in my eyes. Everyone on there staff was extremely nice and... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - White Plains - Elmsford, responded to this review

Thank you for taking the time to write a review of your stay. I am happy to hear that you enjoyed our hotel and the service our staff provided. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotel. Thank you for choosing Extended Stay Hotels. We look forward to hosting you... More

Syracuse, New York
1 review
5 of 5 stars Reviewed March 10, 2014

I stayed at this location for two weeks. The staff are friendly and helpful. This hotel has a very good location, not only close to NYC, but very convenient to access any other westchester attractions, etc. I began to call it home, while we lived here for the two weeks. I would return here again to stay knowing what to... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - White Plains - Elmsford, responded to this review

The staff and I appreciate your kind remarks. We’re thrilled to hear that you enjoyed our hotel and the service our staff provided. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotel. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future! More

Beaverton, Oregon
Contributor
18 reviews 18 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 13, 2014

Staff was very friendly and helpful, even going so far as to make suggestions on close places to shop when my luggage was delayed for two days during my 5 day trip. The room was comfortably laid out and having the amenities of a kitchen was quite nice. Though there is no restaurant onsite there are several decent places to... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

Nicole - I received a copy of your review, and wanted to take a moment to personally respond. Please know that we are sincerely sorry for the level of cleanliness in your room. As this hotel's manager, I can assure you that your comments have been addressed with the staff and we are working to enhance our cleaning procedures moving... More

Elmsford, New York
1 review
5 of 5 stars Reviewed February 7, 2014

I checked into this property on the 22 Jan 2014 and stayed 2 nights. The staff were very courteous and extremely pleasant. They even followed up and checked with mee if everything was alright. I had a very functional grab & go breakfast which is more than filling. The rooms were very clean where I could even cook my own... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

Thank you for taking the time to write a review of your stay. I’m so pleased to hear that you enjoyed your fully equipped kitchen and our grab-and-go breakfast. As well, I am happy that you found our staff to be courteous and pleasant during your stay with us. We look forward to having you visit with us again in... More

White Plains, New York
1 review
5 of 5 stars Reviewed December 26, 2013

Janet G... Friendly staff, decent stay for the rate, quality, clean through out, didn't see stains or chips anywhere, quiet on the 6th floor, close to town/markets. I think you get more for your buck with all the amenities and it's pet friendly! Good Wi-Fi and decent coffee in the lobby. Staff is great. Housekeeping is good, Coffee at 6:45am... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful comments about our staff and hotel. I am proud of our team for making your stay a memorable one. We have improved our free Wi-fi and introduced our new free grab-and-go breakfast. Thank you again for sharing your comments with us. We look... More

Paulsboro
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed December 26, 2013

We had only an overnight but the motel was very accomidating. Comfortable clean room. Very nice staff. We got in late and didn't feel like going out to diner. So we ordered in from the Eldorado Diner across the street. They delivered full meal soup to dessert.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

Thank you for taking the time to write a review of your stay. It's great to hear that you enjoyed your stay with us. We take pride in providing a comfortable room for our guests and we are excited offering our free grab-and-go breakfast. Thank you again for your kind words. The staff and I would love to provide you... More

New York City, New York
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed December 16, 2013

Friendly staff, decent stay for the rate, average quality, fairly clean through out, didn't see stains or chips anywhere, was quiet on the 6th floor, close to town/markets. I think you get more for your buck with all the amenities and it's pet friendly! Good Wi-Fi and decent coffee in the lobby.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that your stay was a decent one and not a memorable one. As this hotel’s manager, I can assure you that I have discussed your review with the team to ensure your experience is not repeated. We strive for excellence... More

Port Chester, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 22, 2013

I had one of the worst experiences of the last 10 years at this Extended Stay. I stayed for 5 weeks and after the fire alarm went off for the 4th time and I had to vacate my room I decided not to return. This location has a 4 level parking garage the elevator has been out of service for... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that your stay was unpleasant. As this hotel’s manager, I can assure you that I have trained the staff to better handle fire related issues to ensure your experience is not repeated. Custom doors have been put on our elevator to have it operating. I have personally walked... More

Pune, Maharashtra, India
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 4, 2013

During my stay (more than 2 months as of now) the renovations were going on, it caused some inconvenience but overall staff was helpful and WI-FI is strong. Gives me feeling of a small home away from home.

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - White Plains - Elmsford, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that the staff and cleanliness of the hotel made your stay a great one. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More

White Plains, New York
1 review
4 of 5 stars Reviewed April 19, 2013

The staff was very helpful and friendly! They listen and are attentive to your needs. They provide a light breakfast and coffee on the go. On Tuesday evenings a local italian restaraunt delivers one of their main course dishes for the guests at the hotel. Also, it is located close to downtown where you will find some local places to... More

Was this review helpful? Yes
Hotel M, Manager at Extended Stay America - White Plains - Elmsford, responded to this review

I received a copy of your review, and wanted to thank you for your positive feedback. It's great to hear that the staff accommodated all your needs. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More

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Additional Information about Extended Stay America - White Plains - Elmsford

Also Known As:
Extended Stay America White Plains / Elmsford Hotel Elmsford
Extended Stay America White Plains / Elmsford Hotel
Extended Stay America Elmsford
Extended Stay Elmsford
Elmsford Extended Stay
Extended Stay America - White Plains - Elmsford NY - Westchester County
Address: 118 West Main Street, Elmsford, NY 10523
Phone Number:
Location: United States > New York > Westchester County > Elmsford
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Elmsford
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Extended Stay America - White Plains - Elmsford 2*
Reservation Options:
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