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All 5 Elmira hotels

Holiday Inn Elmira Riverview

3.0 of 5 Hotel   |   760 E. Water St, 1 Holiday Plaza, Elmira, NY 14901
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Ranked #2 of 5 Hotels in Elmira
A recent review
3 of 5 stars reviewed 2 weeks ago
Angbas81 Los Angeles, California
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107 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pros: -big parking lot -room was decent size -room was clean Cons: -theres a really long walk from elevator to room, because hotel is quite long -the aforementioned walk contains a step on the hotel floor, which is a little difficult when hauling a heavy suitcase (and I'm an athletic guy) -hotel is a little dated -wifi is very slow/... More

Was this review helpful? Yes
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

We appreciate you taking the time to review your recent stay at our hotel. Guest satisfaction is very important to us we are glad that the room met your needs. I do apologize that we fell short in other areas. Thank you for staying with us!!! More

Ann Arbor
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We spent two nights here while dropping our daughter off at college. It is the epitome of 1970s Holiday inn. Parking on Saturday was awful as the hotel was packed and Sunday was totally empty. Outdoor pool was closed and the indoor community pool was crowded and messy. Last time I stay at this one.

Was this review helpful? Yes
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you for taking the time to share your feedback about your recent stay at our hotel. Guest satisfaction is extremely important to us and we will definitely review your comments and use the information to improve our hotel. We are sorry that we were not able to meet your needs but we appreciate your staying with us. More

valley stream
Contributor
18 reviews 18 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I wanted a hotel that was nearby both Seneca Lake and Watkins Glen State Park. We stayed at this property for three nights. From the moment we checked in the staff could not be more friendly and helpful (Laurie - Hotel Manager - awesome!). The rooms were clean, quiet, and a great value. This truly is a... More

Was this review helpful? Yes
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you for your kind remarks about our hotel and restaurant. Our staff takes great pride in providing excellent customer service and are glad you were able to benefit from that. We will make sure that your comments are shared with the staff. Thank you for choosing the Holiday Inn Elmira for your recent stay and we hope we will... More

Piscataway, New Jersey
Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 weeks ago

In my opinion, I think this hotel is a good hotel to stop in for a night. There really isn't anything around anyway. We stopped here on our way to Ithaca, NY for a night's rest. The breakfast is pretty cheap and pretty decent. There isn't much parking so prepare for a trek from your car to your room. It... More

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Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

We appreciate you taking the time to share your thoughts regarding your recent stay at the Holiday Inn Elmira. Guest satisfaction is very important to us and we are glad we were able to meet your needs. We hope that you will consider staying with us again as you pass through our area. More

Cicero, Indiana, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 25, 2014

My husband and I have stayed here twice while visiting family in the area. Both times have been a good experience with clean, comfortable rooms and free breakfast because we are IHG members. Staff has always been helpful and friendly. Only complaint is outdoor pool being closed and some areas need updating. Otherwise a pleasant and comfortable place to stay... More

Was this review helpful? Yes
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you for taking the time to review our hotel. We are very happy that you found the hotel clean and comfortable and that it met your needs. We are sorry you missed the outdoor pool but hope you were able to enjoy our indoor pool. Thank you for choosing the Holiday Inn Elmira for your recent stay. More

Middlesex, New Jersey
Top Contributor
132 reviews 132 reviews
8 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed August 23, 2014

This hotel is ideally located for the family we are trying to visit, the breakfast is as good as any local restaurant could be. We were given free breakfast as recently as our March visit but this time were told that is no longer the policy for rewards members. Even with free kid vouchers it still worked out to $30... More

Was this review helpful? Yes
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you for your feedback and we sincerely apologize for any inconveniences your incurred during your recent stay with us. Customer satisfaction is very important to us and we take all comments and feedback very seriously. We will review the issues you experienced and work to improve our facility. We hope you will stay with us again when you are... More

Albany, New York
Contributor
18 reviews 18 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 17, 2014

The Holiday Inn Elmira Riverview has very well maintained and clean common areas, banquet halls, and reception area. In fact-it is actually quite well designed and decorated. There are plenty of amenities for such a small hotel including an on-site restaurant, pool and gym area. This is actually my second time staying at this particular hotel, and the first time... More

Was this review helpful? Yes
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

We appreciate you sharing your thoughts concerning your recent stay at our hotel. Guest satisfaction is very important to us and we take all feedback very seriously. We apologize that your stay was not what you expected and will review your comments to improve our hotel for the future. We appreciate you staying with us and hope you will stay... More

1 review
5 of 5 stars Reviewed August 13, 2014

I stay here whenever I'am in town for business the rooms are great the service is always excellent what can I say very nice hotel nice views the restaurant has good food the hotel gives you vouchers to eat a free breakfast.

Was this review helpful? Yes
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you for taking the time to review our hotel. We really appreciate the positive feedback and will share the information with the entire staff. We are so glad that we are consistently able to provide you with an excellent stay!!! Thank you for being a loyal guest and we look forward to seeing you again very soon!!! More

Mississauga
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 31, 2014

arrived at holidayinn on july 25/2014 at around 430pm the check in went very well excellent. the room was clean and spotless.the grounds are very well maintained. we purchased the breakfast package good value for the money. re gards to the restaurant we did not wait to be seatedwe did not have to wait for a waitress. once our order... More

Was this review helpful? Yes 2
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We are very glad you had a great mini vacation!!! We take all feedback very seriously and will review your comments to improve our hotel. We are glad you choose to vacation with us and hope you will stay with us again in the future!!! More

Montecito, California
Top Contributor
95 reviews 95 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed July 24, 2014

This looked like the best place in town when I visited, and I was happy with the value I got vs. the room rate. Room was clean, linens all freshly washed. Internet worked. Check In was friendly, I arrived early and they quickly moved the housekeeping crew to my room to finish. Bar was low end with limited liquor assortment... More

Was this review helpful? Yes 1
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

We appreciate you taking the time to review our hotel. We are glad you found our accommodations meet your needs. We are sorry that the lounge did not meet your expectations. We will review your comments and use the information to improve our hotel. We look forward to seeing you again when you are in the Elmira area. More

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Additional Information about Holiday Inn Elmira Riverview

Address: 760 E. Water St, 1 Holiday Plaza, Elmira, NY 14901
Phone Number:
Location: United States > New York > Finger Lakes > Elmira
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Elmira Riverview 3*
Number of rooms: 150
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Also Known As:
Holiday Inn Elmira Riverview Hotel Elmira
Elmira Holiday Inn

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