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Holiday Inn Elmira Riverview

3.0 of 5 760 E. Water St, 1 Holiday Plaza, Elmira, NY 14901
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Holiday Inn Elmira Riverview
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Holiday Inn Elmira Riverview
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117 reviews from our community

Traveler rating
    29
    43
    26
    8
    11
See reviews for
42
24
9
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wolcott, New York
Contributor
19 reviews 19 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Stay here every time I go to a Elmira Jackals game. Sheila the GM loaned my wife her personal kindle charger; never asked for a name or room #. Melissa at the front desk always helpful with a smile with questions asked. They are what makes this hotel special. Rooms are large and clean. Close to downtown.

Was this review helpful? Yes
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you for your nice comments regarding our hotel and staff. Guest satisfaction is very important to us and we are glad that we were able to exceed your expectations. We really appreciate you staying with us and look forward to your next trip to Elmira!!! More 

MANSFIELD
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was pleasantly surprised with our stay here. The room was updated and really clean. The all inclusive package was a great deal for the New Years Eve Party. The staff, waitresses and food were excellent. If you are looking for a good time and great valve this is the place to stay for New Years Eve.The package deal included... More 

Was this review helpful? Yes
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

We appreciate your sharing your comments with us and are very pleased you enjoyed the New Year's Eve Package and found it to be a great value!!! Thank you for staying with us and we hope to see you again next year!!! More 

Washington, Pennsylvania
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel staff at the front desk is exceptionally helpful. The rooms are a good size, and the hotel offers a nice view of the Chemung River. The hotel is very close to the main highway, so if you want to sightsee or are visiting someone locally, you can get there with realative ease.

Was this review helpful? Yes
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you for taking the time to review our hotel. We are glad we were able to meet your needs and make your stay pleasant. Thank you for the nice comments about our staff, we will definitely share them. We appreciate you staying with us and hope you will come back again when you are in the area!! More 

Watkins Glen, New York
Contributor
12 reviews 12 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The youngest son wanted to stay at a hotel for Christmas, since he thinks it is a big deal, so I decided to find one with an indoor pool. The Holiday Inn was perfect for what we were looking for on this occasion. The price was acceptable and the staff was very friendly. The pool hours were cut back for... More 

Was this review helpful? Yes
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

We are so happy we were able to accommodate you for a nice Christmas stay, and your son enjoyed his special holiday trip!!! We are so glad that you found the beds and the pillows exceptional!! We hope that you will stay with us again soon!!! More 

Oneida, NY
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 15, 2014

Ironically, there is a berm that blocks the view of the river from the first floor. That aside, this was a good value. Check-in was smooth and efficient. The room was clean, comfortable and nicely furnished (included a refrigerator and microwave) although a more comfortable chair would have been appreciated. Free Wi-Fi was a nice feature. There is a coin-operated... More 

Was this review helpful? Yes
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are so glad that our property met your expectations and you were able to enjoy our restaurant and other amenities. Thank you for staying with us and we hope you will stay with us again in the future. More 

Washington DC, District of Columbia
Contributor
19 reviews 19 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 10, 2014

We were passing through the area and Elmira had better prices than Ithaca hotels, so we opted to stay here. Everything was fine, but we recently stayed at a different Holiday Inn Express and had a much better experience. Here, the rooms felt a little old and dirty. There was popcorn and an old cough drop right under our bed... More 

Was this review helpful? Yes
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

We appreciate you taking the time to bring these matters to our attention. We take all guest feedback very seriously and it helps us to make every experience in the future better. I hope next time you are in the area you will give us a chance to exceed your expectations. More 

Senior Contributor
24 reviews 24 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 29, 2014

This Hotel has been remodeled and offers a great stay in downtown Elmira. The price is reasonable. It is very convenient to I86 and local attractions. They get incoming sports team busses but never a problem. It's great for Elmira College events and theatre at the Clemens Center.

Was this review helpful? Yes
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

We are so glad you enjoyed your stay and it provided you with everything you needed and that our staff was welcoming. We really appreciate you choosing to stay with us and hope you will come again soon!!! More 

South Florida
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 10, 2014

The staff at this hotel go above and beyond to assure your stay is comfortable. They always had a smile and asked how they could best help you. The hotel is convenient to downtown restaurants but far enough away to be quiet. Close proximity to the Lackawanna Bike/Walking trails made it a great location for a morning run. Decor getting... More 

Was this review helpful? Yes
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

We appreciate you taking the time to write a review about your recent stay at our hotel and we are really happy that you enjoyed it and had a great stay. We look forward to seeing you again when you are in the Elmira area!!! Thank you for choosing to stay with us!!! More 

Huntingdon, United Kingdom
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed October 5, 2014

Our welcome at this hotel was somewhat brisk and business-like, with no humour. Dinner was good value, our waitress was very busy both nights we stayed, and seemed to be on her own. Our room was spacious with microwave and fridge. Proved to be a good base for touring the lakes, and at the end of September the autumn colours... More 

Was this review helpful? Yes 1
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you for choosing to stay with us and we really appreciate you taking the time to share your comments with us. We are glad that the hotel itself was able to accommodate your needs. However Customer Service is very important to us and I am very sorry that our staff did not make you feel at home. I hope... More 

Princeton, New Jersey
Top Contributor
98 reviews 98 reviews
46 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 2, 2014

For a long hallway hotel, front desk staff very thorough in initial check-in descriptions. Not a bother a there are plenty of entrances. Breakfast was very good (coupon for rewards member)and the servers friendly and accomodating. Fitness room has two treadmills, other cardio and free weights. All functional with water available. Room was a decent size, comfortable and the air... More 

Was this review helpful? Yes 1
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

We appreciate you taking the time to share your thoughts regarding your recent stay at our hotel. Customer service is very important to us and we are really happy that you found our staff to be efficient as well as friendly. We are glad that you were able to enjoy our fitness center and restaurant also. Thank you for being... More 

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Additional Information about Holiday Inn Elmira Riverview

Address: 760 E. Water St, 1 Holiday Plaza, Elmira, NY 14901
Phone Number:
Location: United States > New York > Finger Lakes > Elmira
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Elmira Riverview 3*
Number of rooms: 150
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Also Known As:
Holiday Inn Elmira Riverview Hotel Elmira
Elmira Holiday Inn

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