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Holiday Inn Elmira Riverview

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760 E. Water St, 1 Holiday Plaza, Elmira, NY 14901
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Holiday Inn Elmira Riverview
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Holiday Inn Elmira Riverview
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125 reviews from our community

Traveler rating
    30
    48
    27
    9
    11
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43
25
9
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Easton, Pennsylvania
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel near the Easter Holiday. The Hotel Clerk could not have been more helpful and courteous. Rooms was nice and clean. Great Value. We are members of Holiday Inn club so we got $10 dollars off each breakfast (up to 2 persons). It is only a few minutes right off Route 17 (87). Hotel is not... More 

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Milford, ct
Top Contributor
271 reviews 271 reviews
19 hotel reviews
111 helpful votes 111 helpful votes
2 of 5 stars Reviewed 1 week ago

I usually love hotwire because they get me the best around but this time not so much. We arrived very late to area of sketchy housing projects and the parking lot was empty so we where surprised when we where given a room far from the lobby. We got all our luggage to our room (no cart or help). We... More 

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Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you for sharing your feedback with us regarding your recent stay. Guest satisfaction is very important to us and we take all guest feedback very seriously. We will definitely follow up on all your comments to improve our hotel. We appreciate your kind comments about the staff and will share that with them. Thank you for staying with us. More 

Travelers are raving about these Elmira hotels

Connecticut
Top Contributor
53 reviews 53 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice, clean, friendly staff, quick and easy. No complementary hot breakfast. Allows dogs. Our key to picking this hotel. Distance from the front desk to the far distant rooms was down a hallway like I'd never seen before. But parking way down there was easy and well lit.

Was this review helpful? Yes
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you for taking the time to review our hotel. We are sorry you had trouble finding us with your GPS, we will definitely follow up on that. We are glad that you were able to enjoy your stay and bring you pet with you!!! Thank you for staying with us and we hope you will stay again soon!! More 

Syracuse, New York
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I just spent a night at the Holiday Inn for business. The staff was fantastic and my room was adequate. The walls are thin though...I heard above and below my room. Plus, when the room doors shut they are incredibly loud. This kept me up until 11pm...wanted to be asleep before 10.

Was this review helpful? Yes
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you for sharing your comments with us regarding your recent stay. I apologize that the noise kept you from getting to sleep as early as you wanted to. Guest satisfaction is very important to us and we appreciate any and all feedback. We will use your comments to try to improve our hotel for future guests. Thank you for... More 

Kansas City, Missouri
2 reviews
4 of 5 stars Reviewed April 3, 2015

I echo the other reviews that describe the hotel as standard and clean with a friendly and accommodating staff. The people made the stay so much more enjoyable! Easy access to highway was key for me as I needed to travel to Sayre, Corning and Ithaca. This location is central to all three.

Was this review helpful? Yes
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you for taking the time to review your recent stay with us!!!! We are so glad that our people made your stay so great and that our location was convenient for your business trip. We appreciate you staying with us and hope you will stay with us again when you return to our area. More 

Contributor
14 reviews 14 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 21, 2015 via mobile

The hotel is standard, clean and average, but the staff makes the difference. They're proactive, they saw that we had a toddler with us on our reservation. They booked a room far form the noisy reception hall (Karaoke night) and easy accessible area as well.

Was this review helpful? Yes
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you for sharing your feedback. We are so glad that our staff was able to exceed your expectations. Thank you for staying with us and we hope you will stay with us again!!! More 

Fort Edward, New York
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 26, 2015

A quick business trip, stayed for a Friday and Saturday night. Room was clean and well maintained, the staff was helpful with everything, I even appreciated the phone call from the head desk asking if everything was OK. The in house restaurant was very nice and the meals were great.

Was this review helpful? Yes
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you for taking the time to review your recent stay with us. We are so glad you had a great visit and were able to enjoy our restaurant. Thank you for staying with us and we hope you will stay with us again when you visit the Elmira area!!!! More 

Utica, NY
Top Contributor
335 reviews 335 reviews
45 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed February 4, 2015

Very nice Holiday Inn. Room was very clean and updated. I found the staff to be very friendly and accommodating. Location was quite good as well. Had to stay here while traveling for business purposes, but I would definitely return when going to Elmira.

Was this review helpful? Yes
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We are so glad you had a great visit and plan on staying with us again, we look forward to it!!! More 

Wolcott, New York
Contributor
19 reviews 19 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 19, 2015

Stay here every time I go to a Elmira Jackals game. Sheila the GM loaned my wife her personal kindle charger; never asked for a name or room #. Melissa at the front desk always helpful with a smile with questions asked. They are what makes this hotel special. Rooms are large and clean. Close to downtown.

Was this review helpful? Yes
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you for your nice comments regarding our hotel and staff. Guest satisfaction is very important to us and we are glad that we were able to exceed your expectations. We really appreciate you staying with us and look forward to your next trip to Elmira!!! More 

MANSFIELD
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 12, 2015

I was pleasantly surprised with our stay here. The room was updated and really clean. The all inclusive package was a great deal for the New Years Eve Party. The staff, waitresses and food were excellent. If you are looking for a good time and great valve this is the place to stay for New Years Eve.The package deal included... More 

Was this review helpful? Yes
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

We appreciate your sharing your comments with us and are very pleased you enjoyed the New Year's Eve Package and found it to be a great value!!! Thank you for staying with us and we hope to see you again next year!!! More 

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