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All 5 Elmira hotels

Holiday Inn Elmira Riverview

3.0 of 5 Hotel   |   760 E. Water St, 1 Holiday Plaza, Elmira, NY 14901
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63%
Ranked #1 of 5 hotels in Elmira
A recent review
4 of 5 stars reviewed 2 weeks ago
Rakshit R
  • Overview
  • Reviews (95)
  • Photos (30)
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  • Room tips (21)
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95 people have reviewed this hotel

Traveler rating
    22
    35
    19
    8
    11
See reviews for
35
18
7
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Any
English first
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Rooms were very good and clean. Good value for a stay. Worst restaurant staff. We had purchased the breakfast package while booking the room and when we got to the restaurant in the morning at around 9am and got out at around 11am. the wait to get seated was close to 30min and another 15min to take the order and... More

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Charlottesville, Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Upon arrival, we found that the only "pet-friendly" rooms they offer have two double beds. Our room was in an older building and smelled very musty,damp and mildewed. It appeared to come from the air-conditioner, even though it was off when we walked in. The humidity in the room was so high that when we payed down the sheets actually... More

Was this review helpful? Yes 1
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you for taking the time to review our hotel. I apologize that we were unable to meet your expectations. We do take all customer feedback very seriously and will definitely review your comments to help us serve our guests better in the future. More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 8, 2014 via mobile

I was recently part of a wedding party, and we booked the lounge for our rehearsal dinner and we're told it was okay to bring outside food. When we got there the bartender rudely told us that we couldn't, after it was already okayed, and that we would have to move. We we're put in this tiny meeting room, not... More

Was this review helpful? Yes 1
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you for your feedback regarding your stay with us. We are very sorry your experience was less than satisfactory. Guest satisfaction is very important to us and we take all customer comments very seriously. We will be following up on your comments which are very valuable to us and will help assist us in our constant efforts to improve... More

Goffstown, New Hampshire
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 3, 2014

We had a terrific experience at this hotel! The entire staff was so pleasant, helpful and friendly. The rooms were clean and comfortable and the pool was wonderful! The only complaint I have is that a double sink in the bathroom would be nice.

Was this review helpful? Yes 1
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you for taking the time to share your thoughts about your stay at the Holiday Inn Elmira. I appreciate your compliments regarding our staff and will definitely share them with the staff. I hope we will have the opportunity to host you again soon!!!! Thank you for staying with us!! More

surrey
Contributor
17 reviews 17 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 29, 2014

Pleasant stay. Brilliant front desk service by Both receptionists. Food was copious and well cooked, the room was clean and comfortable and the pool was a welcomed bonus for our daughter . We enjoyed our stay and as far as Holiday Inn goes.. This is one of the best one you ll stay in! Thanks to all the staff and... More

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Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you for the very nice comments regarding our hotel and staff. We so happy that our hotel exceeded your expectations and that you were able to enjoy the restaurant and the pool. We will definitely make sure your best wishes are passed on to the staff!!! More

Cincinnati, Ohio
Top Contributor
137 reviews 137 reviews
36 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed May 16, 2014

This is your basic Holiday Inn. There seems to have been a relatively recent renovation. The room was quiet, clean and comfortable for sleeping. The air conditioner was a little loud and seemed to make the room a little damp. Breakfast was pretty mediocre, but I had a coupon for $10 off so it ended up being free. The hotel... More

Was this review helpful? Yes
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you for providing us with your feedback on your recent stay at our hotel. I sincerely apologize that we feel below your standards on some of our services and amenities. Our main objective is to provide every guest with an exceptional stay and I am sorry we were unable to do that for you and we will review your... More

Tonawanda, New York
Contributor
19 reviews 19 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 14, 2014

Staying again at the Holiday Inn in Elmira, we were pleased at how dog friendly they are. There is a $25 fee (one time, covers all dogs), but it was returned to us at checkout. We had the same room, and the staff is very friendly and accomodating. Would recommend this hotel to anyone who travels with their dog. There... More

Was this review helpful? Yes 1
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you for your feedback on your recent stay with us at the Holiday Inn Elmira!!! We are so glad that you were able to have a comfortable stay with your pet!! We truly appreciate your kind words regarding the staff and will most certainly pass that on to them. We hope you will stay with us again soon!! More

Dothan, Alabama, United States
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 4, 2014

Passing through town for a funeral, we found the staff to be pleasant and the view of the river from our second floor room nice. Room was very comfortable. Their parking lot foes fill up when a conference is in session though.

Was this review helpful? Yes
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you for being our guest and taking the time to review our hotel. We do appreciate all guest feedback and comments. We are glad you enjoyed the view of the river. When passing through Elmira again we hope you will choose to stay with us!!! More

Keyser, West Virginia
Top Contributor
64 reviews 64 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 21, 2014

This hotel is nice - better than the average Holiday Inn. It seems to have been updated recently, and is kept up well. The room was clean and comfortable. The beds are modern and comfortable enough, but not outstanding. The indoor pool area is roomy and has a large pool, but no hot tub. They do have an outdoor pool... More

Was this review helpful? Yes
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you for staying with us and taking the time to bring these points to our attention. We take all feedback seriously and appreciate all feedback we receive. Thank you for being an IHG Rewards Club member. Please note that we do have rates that include breakfast!!! We hope you will stay with us again when you are in Elmira. More

Middlesex, New Jersey
Top Contributor
110 reviews 110 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 19, 2014

I have stayed here many times since meeting my wife in 2007 since her family is all around the area. I joined some kind of Holiday Inn membership that gives us free breakfast at this hotel. The breakfast has to be the best at any of the local hotels. It was very windy and cold when we checked in and... More

Was this review helpful? Yes
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you for staying with us and taking the time to bring these points to our attention. We take all feedback seriously and appreciate all feedback we receive. Thank you for being an IHG Rewards Club member. Please note that we do have rates that include breakfast!!! We hope you will stay with us again when you are in Elmira. More

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Additional Information about Holiday Inn Elmira Riverview

Address: 760 E. Water St, 1 Holiday Plaza, Elmira, NY 14901
Phone Number:
Location: United States > New York > Finger Lakes > Elmira
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Elmira Riverview 3*
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Also Known As:
Holiday Inn Elmira Riverview Hotel Elmira
Elmira Holiday Inn

30 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Newly Renovated Holiday Inn Elmira-Riverview Nestled in the heart of Mark Twain Country the Finger Lakes region, you'll find this friendly, full-service hotel a convenient location that will make the most of your valuable leisure and business time. Our hotel is located just minutes away from downtown Elmira, its business district, and many local area attractions. An Excellent Business Location! The Holiday Inn Elmira Riverview is conveniently located to such fine companies as Kennedy Valve, McWane International, Elmira College, EmHart Glass, FM Howell, Airgas East, Elmira and Southport Correctional Facilities, and many others. Great for a Vacation Getaway Our hotel provides an excellent location while visiting any of Mark Twain's historical sites, the Finger Lake Wineries, the Corning Museum of Glass, Watkins Glen International Raceway, and other historical Elmira attractions. Great Amenities and Service! Our friendly and professional staff looks forward to welcoming you to our wonderful hotel. We offer a full array of full-service amenities and services such as Free Wired or Wireless High Speed Internet Access, Flat screen TVs in all of our guest rooms, Indoor swimming pool, Anthony's Restaurant and Lounge with Live Entertainment on Saturday nights. The Holiday Inn Elmira, your home away from home!!! ... more   less 
Number of rooms
150

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