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Holiday Inn Elmira Riverview

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760 E. Water St, 1 Holiday Plaza, Elmira, NY 14901
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Holiday Inn Elmira Riverview
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Holiday Inn Elmira Riverview
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132 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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CA
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed two night at the hotel while going to Watkins Glen and Seneca Falls. The hotel is right off the freeway and close enough to walk around Elmira. By the way, in the summer time there is farmers market on Friday afternoon right off the hotel parking lot. The hotel itself is clean, all the staff extremely polite, but there... More 

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Groton, Connecticut
Level Contributor
101 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nothing outstanding in this clearly older property that I was told, by staff, had been updated. Room was on the 2nd floor facing the parking lot. Average room; had good night's sleep. Located near a hospital and what appeared to be apartment housing. I also noted the police dept. had an office there which raised my concern about the area.... More 

Was this review helpful? Yes 1
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you for sharing your feedback regarding your recent stay with us. We appreciate you taking the time to tell us about your experience and apologize that we did not meet your expectations, we take all feedback seriously and will definitely use the information to improve our property for future stays. We will share you comments with Courtney and we... More 

Worcester, Massachusetts
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Filming some fishing shows in this area and stayed at this Holiday Inn. Very nice hotel for the average traveler. Nothing too fancy and the price is right. My kind of place. Room smelled clean, Hotel in good condition, staff at front desk was friendly. Had a few days there and they greeted us each time we came in and... More 

Was this review helpful? Yes
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you for taking the time to review our hotel!!!! We hope your filming was successful and we are glad we were able to provide you with a nice place to stay!!! We are glad that the staff made you feel welcomed, we want you to feel at home with us!!!! Thank you for choosing our hotel and we hope... More 

Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Up to date hotel with a friendly helpful staff. Room was comfortable and well appointed. Clean and new. We requested a room with a view of the river, which the staff was able to accommodate. Did not particularly care for the voucher for breakfast which was $10 per person limited to two people. We were three people with a child... More 

Was this review helpful? Yes 1
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Our goal is to provide every guest a feeling of being at their home away from home and we are very pleased that you had a comfortable stay with us!!! We really appreciate you choosing to stay with us and hope you will stay with us again!!! More 

Cary, North Carolina
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 15, 2015 via mobile

After reading a few reviews on local hotels, I was braced for a couple not too pleasant nights and was glad to be wrong. The rooms were clean and quiet. The staff pleasant and ready to serve. Two small maintanence issues came up during our stay and I let the front desk know that they did not need to address... More 

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Sheila T, Front Office Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you so much for taking the time to tell us how great your stay was, we love to hear feedback from our guests! Our staff takes great pride in their work and do their best to please guests. We greatly appreciate you staying with us and hope to see you again soon! More 

New York City, New York
Level Contributor
37 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 3, 2015

I've been grading hotels on a scale of 1 to 5 in six different categories: Customer Service, Room Presentation, Room Functions, Sleep Quality, Bath, and Extras. Hope it helps! Customer Service: (5) Every front desk employee was incredibly friendly and helpful. Same for housekeeping staff who seemed to make a point of greeting me with a 'hello, how are you'... More 

Was this review helpful? Yes 1
Sheila T, Front Office Manager at Holiday Inn Elmira Riverview, responded to this review

Wow, thank you for this outstanding review! We can't thank you enough for the time and effort you have put in to giving us all of this feedback! Our number one goal is guest satisfaction on all levels and our employees take great pride in their work. All of your comments and suggestions will be taken into great consideration for... More 

Denton, Texas
Level Contributor
206 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed May 31, 2015

While traveling in the area to visit family, we booked a night here, as it was close to Waverly. We got into town later than we wanted, found the hotel with no problems at all. Decided to go for food prior to checking in. Found our food, headed back to the hotel. Bonus for me, as an IHG rewards member,... More 

Was this review helpful? Yes 1
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you so much for the very nice review. It is our pleasure and desire to make every guest feel welcome and at home in our hotel. We are glad that we were able to provide that for you!!! I will make sure we share all your positive comments with the staff. We are sorry you missed out on the... More 

Easton, Pennsylvania
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed May 26, 2015

We stayed at this hotel near the Easter Holiday. The Hotel Clerk could not have been more helpful and courteous. Rooms was nice and clean. Great Value. We are members of Holiday Inn club so we got $10 dollars off each breakfast (up to 2 persons). It is only a few minutes right off Route 17 (87). Hotel is not... More 

Was this review helpful? Yes
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

We really appreciate you taking the time to share your very nice feedback with us. Guest satisfaction is very important to us and we are very happy that you had a good stay with us. We appreciate you staying with us and hope we will see you when you are in the Elmira area again!!! More 

Milford, ct
Level Contributor
272 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
2 of 5 stars Reviewed May 18, 2015

I usually love hotwire because they get me the best around but this time not so much. We arrived very late to area of sketchy housing projects and the parking lot was empty so we where surprised when we where given a room far from the lobby. We got all our luggage to our room (no cart or help). We... More 

Was this review helpful? Yes 1
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you for sharing your feedback with us regarding your recent stay. Guest satisfaction is very important to us and we take all guest feedback very seriously. We will definitely follow up on all your comments to improve our hotel. We appreciate your kind comments about the staff and will share that with them. Thank you for staying with us. More 

Travelers are raving about these Elmira hotels

Connecticut
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 15, 2015

Nice, clean, friendly staff, quick and easy. No complementary hot breakfast. Allows dogs. Our key to picking this hotel. Distance from the front desk to the far distant rooms was down a hallway like I'd never seen before. But parking way down there was easy and well lit.

Was this review helpful? Yes
Sheila T, General Manager at Holiday Inn Elmira Riverview, responded to this review

Thank you for taking the time to review our hotel. We are sorry you had trouble finding us with your GPS, we will definitely follow up on that. We are glad that you were able to enjoy your stay and bring you pet with you!!! Thank you for staying with us and we hope you will stay again soon!! More 

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