This was the second time in two and a half years that We went to the Pan American. The location is excellent, you have the subway walking no more than 10 minutes, a mall center so near too, restaurants...Queens is so secure, so don't worry about this. The staff at the hotel is so kindly, helpful and very good professionals.... More

I think average sums up this hotel, the rooms were ok but nothing special, the customer service was lacking. The "bell captain" was more interested in talking on his mobile than helping me. I left my jacket on the sofa in reception (my fault) and someone walked off with it but no one on reception seemed to care, particularly the... More

Slightly outdated, rooms were average, bathroom average, staff were very helpful. Breakfast in their restaurant was nice and a decent price. Located on a main road, so very noisy when leaving and entering the hotel...nearest subway a 5-10 min walk, around half hour to get into the centre of New York, so price adds up of travel when going in... More

I have been going to NYC for many years. Six years ago I decided to try the Pan American hotel which was much more affordable. I've been staying there every year since. I drive down so I appreciate the convenience of on site parking. The subway is close and we never felt uncomfortable coming back at night. Great location. The... More

My wife and I stayed for one week at the Pan American. We had e-mailed before arrival asking for a room at the back of the hotel and as high up as possible to escape the noise of the very busy Queens Boulevards and the hotel night club. We were assigned room 634, which as at the back, facing the... More

We was a great surprise to use the Pan American Hotel. Those days with my wife in New York city, your hotel was a great pleasure to us. The room was clean and warm,it had a confortable bed and good sized. The room´s bathroom is very clean and shower´s water was warm, The persons of reception and of the call... More

It was my first trip to New York and I was lucky to have booked Pan American Hotel. It is a great value for money as it is walking distance to a subway, huge room and there is a great shopping mall nearby. The staff is cooperative and efficient. Free shuttle to hotel from LaGuardia airport. Will definitely stay here... More

If you are willing to walk about 6 short blocks to the subway and take a half hour subway ride to Manhattan, you could save a lot compared to staying in a similar hotel in Manhattan. If you want shopping in the area, there is also a good sized shopping centre not much further than the subway station. The hotel... More

Property is well kept up. Rooms are simple like a motel with fairly small bathrooms. Everything works find and our room was fairly quiet, although Queens Blvd. is a busy thoroughfare. Staff is friendly and cooperative, and apparently most have been employees of the hotel for a long time. The hotel has a nice pleasant vibe. They have upgraded most... More