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Inn at Holiday Valley

6081 Route 219 South, Ellicottville, NY 14731
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Certificate of Excellence 2014
Inn at Holiday Valley
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Inn at Holiday Valley
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121 reviews from our community

Traveler rating
    42
    56
    12
    5
    6
See reviews for
55
29
1
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Inn at Holiday Valley
See the most recent reviews
State College, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 22, 2013

We checked in at noon and hurried to our room to get ready for shopping and lunch downtown. I used the bathroom and noticed what looked like a shell of a lady bug and a hard shell bug near the bathtub. On the floor there were two small pieces of round paper?? A small spider was in the lower corner... More

Was this review helpful? Yes 2
InnManagerHV, General Manager at Inn at Holiday Valley, responded to this review

I apologize that you were not given the chance to fully describe your concerns before an offer of compensation was made. I am pleased to see that our front line staff reacted in a quick and friendly manner to your requests. As you know from previous experiences we take the care of our guest rooms and customers very seriously. I... More

Top Contributor
82 reviews 82 reviews
9 hotel reviews
85 helpful votes 85 helpful votes
1 of 5 stars Reviewed August 12, 2013

My husband and I were celebrating out 1st anniversary. The room we booked wasn't the room that was available. We complained, but they didn't have the room we booked available. We refused the room, but they still wanted to charge is a $20 cancellation fee. The clerk at the desk was nasty. The manager was in the back room, but... More

Was this review helpful? Yes 1
InnManagerHV, General Manager at Inn at Holiday Valley, responded to this review

I am so sorry to hear that your room did not meet your expectations. I am glad to see that our cancellation fee was waived for you and that you had a good time while you were in Ellicottville. I would welcome the opportunity to speak with you personally. I can be reached at 716-699-2345 Sincerely; Katie DiDonato More

Smithtown, New York
Top Contributor
60 reviews 60 reviews
35 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed July 14, 2013

Spent the past weekend here for a motorcycle rally. The room was very clean...the entire grounds were very well kept and clean. The staff was polite and helpful. They were quick to attend to any needs. I was very impressed and other than its not east to get to it was a great place to visit. The golf course looks... More

Was this review helpful? Yes
InnManagerHV, General Manager at Inn at Holiday Valley, responded to this review

Thank you! I will be sure to share your compliments regarding the cleanliness with the team here at the Inn as well as up at the Resort. Everyone commented on how much fun it was to have such a friendly group of people in town this past weekend. We hope you will have an opportunity to return in the near... More

henrietta
Top Contributor
131 reviews 131 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed July 14, 2013

We were here for a motorcycle rally and the staff, accommodations and services were beyond my expectations. The rooms are have everything you need and being able to sit outside your room is one of the best parts. The breakfast was very fresh and filling.We did use the pool which is beautiful. On the property is the Lodge we spend... More

Was this review helpful? Yes
InnManagerHV, General Manager at Inn at Holiday Valley, responded to this review

Thank you for writing such a thoughtful review of your stay with us. The staff very much enjoyed having the NY State Rally here at Holiday Valley and are hopeful that you will return when the rotation returns to Western New York. Sincerely; Katie DiDonato More

Southport CT
Top Contributor
117 reviews 117 reviews
21 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed June 24, 2013

We spent the weekend in Ellicottville for a wedding and my only regret about the Inn was that i didn't bring my golf clubs for a quick 9 holes. The pool was lovely, the staff was super accommodating with our request for late check out as well as giving us the most private quiet room they had.....

Was this review helpful? Yes 1
InnManagerHV, General Manager at Inn at Holiday Valley, responded to this review

Thank you for taking the time to write a review of your stay. The "nature view" Patios are a wonderful place for relaxing and so convenient to the Hiking Trails. We hope you will have the chance to come back sometime and try one of our Golf Packages Sincerely; Katie DiDonato General Manager Inn at Holiday Valley More

Imlay City, Michigan
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 11, 2013

We really enjoyed our short stay here, but found it to be a bit pricey. The accommodations were great, the buildings were good, the breakfast buffet was convenient. They had a tiny bar, but the location was an alright walk from town so we could explore our other options.

Was this review helpful? Yes
InnManagerHV, General Manager at Inn at Holiday Valley, responded to this review

I am glad to hear you enjoyed your stay with us. Thank you for taking the time to write a review. We have a Last Minute Club (email notification) that you can sign up for to receive notifications of last minute availability and deals. You can sign up on line through the Holiday Valley Web page or please feel free... More

kywsttom1961
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 21, 2013 via mobile

Like I said this place is really really good but with a few small details attended to it could be really great ..1) the pool area could really use an ice water dispenser , cooler or similar very beautiful and sunny and very hot. 2) the skimmer power in the pool area needs to be increased in the indoor portion... More

Was this review helpful? Yes
InnManagerHV, General Manager at Inn at Holiday Valley, responded to this review

I am so pleased you enjoyed your stay. We strive to exceed our customers expecations and I appreciate your specific suggestions on how we can push things over the top. We are continually looking for ways to improve our customer experience. We look forward to your next stay. Katie DiDonato More

Solvay, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

We recently visited the Holiday Valley hotel , conference center, ski resort and golf course. I was amazed at the size of this place and what they had to offer. The staff was wonderful. It was clean. This resort just built a multimillion dollar conference center and ski resort. From what we hear the skiing is awsome! They also have... More

Was this review helpful? Yes
InnManagerHV, General Manager at Inn at Holiday Valley, responded to this review

Thank you for taking the time to write a review of your stay at the Inn at Holiday Valley. We are also very pleased with our new conference space and the large number of groups it is allowing us to host. We look forward to your groups' return this fall. Perhaps you will be able to try out the Night... More

Fredonia, New York
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed May 6, 2013

The room with a loft bedroom and a pull out couch was large enough to easily accommodate two couples or a family of four. Everything was very clean and the furniture seemed to be almost new. The staff was very friendly and greeted us every time we passed a staff member or the front desk. Buffet breakfast was excellent, offering... More

Was this review helpful? Yes
InnManagerHV, General Manager at Inn at Holiday Valley, responded to this review

Thank you so much for your kind words. When I read your review to the desk staff they were thrilled that you took the time to write such a heartfelt review. I will be sure to post this where all of the staff that helped make your stay memorable can see it. Thank you for choosing the Inn at Holiday... More

Canton
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 25, 2013

Stayed in a double right on the slopes. Room was a bit run down, but OK, service was business-like but good, breakfast was nice. I have been visiting here for years and there are now an awful lot children exposed to poor parenting at the Inn and on the slopes. I will look elsewhere next trip (including skiing), but may... More

Was this review helpful? Yes
InnManagerHV, General Manager at Inn at Holiday Valley, responded to this review

Thank you for taking the time to write a review of your stay with us. We are happy to report that we will be doing some renovations to our guest rooms over the summer to freshen up our decor. We look forward to hearing how you like them. Katie More

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Additional Information about Inn at Holiday Valley

Address: 6081 Route 219 South, Ellicottville, NY 14731
Phone Number:
Location: United States > New York > Ellicottville
Price Range (Based on Average Rates): $$
Number of rooms: 102
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Also Known As:
Inn At Holiday Valley Hotel Ellicottville
Hotel At Holiday Valley
Inn Holiday Valley
Holiday Valley Ellicottville
At Holiday Valley Ellicottville

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