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Honor's Haven Resort & Spa

3.5 of 5
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1195 Arrowhead Rd, Ellenville NY, Ellenville, NY 12428
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Honor's Haven Resort & Spa
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Ranked #1 of 1 Hotels in Ellenville
A recent review
3 of 5 stars reviewed yesterday
Angela S Palm Beach Gardens, Florida
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341 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Palm Beach Gardens, Florida
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

The scenery is absolutely beautiful and the grounds are very well kept. As for the rooms, the furniture is very old and the decor leaves a lot to be desired. The first room we were given was sparsely decorated and my husband requested a better room. The second room was not much better, and the bathroom was extremely small. I... More 

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Mount Airy, North Carolina, United States
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We were traveling with the kids and my Dad for a nostalgic trip back to Ellenville after spending 3 nights in NYC. He worked at the former Falls View Hotel in the late 50's- early 60's. While it is incredible to see it resurrected, it has such an erie feel. It's a massive property and though we were visiting on... More 

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New York City, New York
4 of 5 stars Reviewed 6 days ago NEW

All in all I was pleasantly surprised how nicely redone the hotel was. The room was spacious and pretty and clean. The views from the dining room are absolutely beautiful!The food was just okay but plentiful. The pool is nothing special but the indoor pool is nicer. The best part was walking to the waterfall. It was breathtaking. If you... More 

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San Marcos, California
Level Contributor
162 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Ellenville is my hometown, which I left in 1964. I only go there for funerals. In the past, we've stayed at the Day's Inn. You know what you're getting there -- bare minimum. But, I've never been able to get reservations elsewhere. I figured, this time with rooms available, we'll upgrade. It was easily twice the price as the Day's... More 

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Wendy L, Manager at Honor's Haven Resort & Spa, responded to this review

We were sorry to hear that your stay with us was not what you expected. We do appreciate your feedback and take your comments seriously. Since you have a history with the area, we are confident that you were able to observe the vast number of improvements that have taken place over the years. The facility has undergone a multi-million... More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The grounds are beautiful but the staff is atrocious. The reception desk is untrained, curt and indifferent. From the moment I checked in, I was not informed about the different amenities that the grounds has. I had to use a map--that i had to ask for to know the layout of the facility. Its a large property to figure out... More 

Was this review helpful? Yes 2
Wendy L, Manager at Honor's Haven Resort & Spa, responded to this review

We were sorry to hear that you found your recent stay with us disappointing. Customer service is our top priority and we appreciate your feedback with regards to which areas need improvement. It is our policy to prominently display facility maps as well as the hotel’s daily itinerary, which includes dining hours and the hotel’s amenities, at the Front Desk.... More 

New York City, New York
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 25, 2015

First of all, I want to began with the positives. Our friend's wedding was the first ever at the hotel, and for the first one, they did a great job. A few kinks to work out, but nothing major. The wedding island is gorgeous, and the wedding tent is beautiful too. The food is great. The hotel experience was OK.... More 

Was this review helpful? Yes 1
Wendy L, Manager at Honor's Haven Resort & Spa, responded to this review

Thank you for sharing your feedback with us. We appreciate your kind comments with respect to your friend’s wedding. The island and lakeside tent are beautiful, as you mentioned. In regards to the noise levels, the thickness of walls and their ability to muffle sounds can sometimes be a challenge in historic buildings. While we kindly request that all of... More 

Pearl River, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 13, 2015

I took my Mother here for Mothers Day Tulip Festival and and it was Fanatastic!!The Views walking around back were Beautiful..Walking inside through the Lobby very Upscale, Sleek and Modern..They had different Vendors and was fun for the whole family..The Chicken and Shrimp were so Delicious!!My Mother Loved it!!The service was Exceptional..The staff was on Point ready to serve You!!... More 

Was this review helpful? Yes 1
Wendy L, Manager at Honor's Haven Resort & Spa, responded to this review

Thank you so much for sharing your review. We were delighted to hear that you and you Mother had a spectacular time at our Annual Tulip Festival & Mother’s Day Celebration and look forward to welcoming you back again next year! More 

New York
Level Contributor
80 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
2 of 5 stars Reviewed May 3, 2015

We were attending a conference with activities that ended on 2 PM Sunday, but were informed on Saturday that our room keys would be deactivated at 11:15 AM on Sunday. So instead of attending our paid-for scheduled activities, we had to pack up and vacate our rooms. The desk manager said that this provision was included in the Resort's contract... More 

Was this review helpful? Yes 3
Wendy L, Manager at Honor's Haven Resort & Spa, responded to this review

We were sorry to hear that your recent dance weekend experience didn't exceed your expectations. We understand that being asked to vacate your room prior to the end of your program can be inconvenient. All guests who attended this event were advised of the scheduled check-out time upon arrival and via a notice placed on each bed. This notice expressly... More 

Farmingdale, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 28, 2015

The past 4 years, I had the pleasure of being a yearly client at Honors Haven Resort & Spa once previously known as Falls View Hotel. The Management Team is exceptional and surprisingly efficient and grateful attitude toward the visitors. Yes, there are two Sections (West & East Wing). One is an upgraded version and other is an older style... More 

Was this review helpful? Yes 1
Wendy L, Manager at Honor's Haven Resort & Spa, responded to this review

Thank you for the great review. We appreciate your continued patronage as well as your kind words about both our management team and security staff. We look forward to you visiting us again soon! More 

Jersey Shore
Level Contributor
217 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
2 of 5 stars Reviewed March 21, 2015

I stayed here versus Middletown because I wanted to see what this resort was all about. First of all, I didn't realize it was 10 miles up a dark road off of Route 17. I stayed during the week and there were only 5 other cars in the parking lot which probably included the workers. The front desk agent was... More 

Was this review helpful? Yes 3
Wendy L, Manager at Honor's Haven Resort & Spa, responded to this review

We were sorry to hear that your stay with us didn’t exceed your expectations. We are, as you correctly mentioned, a ten mile drive down Route 209 once you exit Route 17. However, we believe that our proximity to the mountains and some of Upstate New York’s beautiful countryside is what makes our resort a popular destination. We appreciate your... More 

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