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All 1 East Syracuse accommodations

Extended Stay America - Syracuse - Dewitt

2.5 of 5 Condominium   |   6630 Old Collamer Road, East Syracuse, NY 13057
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Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 weeks ago
Alan G Houston, Texas
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48 reviews from our community

Traveler rating
    25
    11
    5
    1
    6
See reviews for
16
6
5
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Top Contributor
129 reviews 129 reviews
33 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I stayed here for ten days while helping my daughter move into Syracuse University. I got an excellent deal by booking several weeks in advance. Staying for 10 days also helped bring the room rate down. The hotel is located near the carrier circle along with several other budget hotels / motels. There are a couple of good places to... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 20, 2014 via mobile

Not only does this hotel chain want it's guests to do a survey to see what is missing from the room upon check-in; their means of letting you know this is a small stand up card which is not very obvious. They do not respond to fix AC issues and my wife was nearly electrocuted by a faulty stovetop. Plus... More

Was this review helpful? Yes 1
Syracuse, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 11, 2014

my mother and I only stayed at this hotel because the commercial actually made the room/kitchenette area look huge. when we got to the 2nd floor, the halls were so dark, the door to the room didn't lock properly..it was all sketchy. we requested pots, as in COOKING pots. what we got were small pans. the staff was super friendly... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Syracuse - Dewitt, responded to this review

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that my staff did not adequately inform you of our policies upon check-in. As well, I sincerely apologize that there were maintenance issues in your room and that... More

Amsterdam, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 11, 2014

Thankfully stayed one night in this hotel at a very competitive price. Staff was very good. Room was dated. Bed was comfortable. Room was not real clean but contained all amenities described. Closet was a curtain with California shelves and no hangers. Ironing board was behind the curtain as well. Unusual odor eminated from room and rather unpleasant. Empty energy... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 11, 2014

I asked for a non-smoking room the black man behind the counter after telling me smoking room are the only ones available. He gave me two room keys with nothing written on them and said I was all set. I looked at the man waiting for a room number, He looked up looking at me... over a few seconds pass... More

Was this review helpful? Yes 1
Buffalo
Top Contributor
96 reviews 96 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed August 4, 2014

The family was driving west and was in desperate need of a hotel around the upstate new york area. little did we know that every hotel between springfield and utica was booked for the hall of fame induction ceremony. we finally found extended stay american in syracuse and just decided to book it. all we were looking for was a... More

Was this review helpful? Yes 1
Top Contributor
79 reviews 79 reviews
25 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed July 27, 2014

For the price, the hotel was more then we could ask for! The front desk was wonderful and friendly upon check in. Barry was friendly and helpful! The room was clean and spacious! The kitchen was a plus and very clean! Bed was comfortable. Vending machines were excellent, except the soda machine offered no water!!! WE could tell rooms were... More

Was this review helpful? Yes 4
Toms River, New Jersey
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 22, 2014

excellent accommodations the staff is one of the best I experienced cleanliness of hotel services A++ a great location..the rooms were well equipped the mattresses were comfortable to sleep on.... quietness of stay....made my 3 month business trip a pleasure

Was this review helpful? Yes 1
Attleboro, Massachusetts
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 14, 2014

We were told we would have a two bed non-smoking room but was given a single queen bed (for two adults and two children, 14 years & 2 years). The only alternative option we were given was a two bed, smoking room, which was not an viable solution for us. The room we were assigned was filthy. The carpet and... More

Was this review helpful? Yes 2
Stow, Ohio, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 5, 2014

This hotel was recently renovated and looks beautiful. The rooms are freshly painted, clean, and comfortable. The bed was incredibly comfortable. The service was top-notch. Alyssa who works at the front desk was professional, friendly, courteous, and compassionate. She changed our room type without a charge to allow us to have two beds in our room. When I needed more... More

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Additional Information about Extended Stay America - Syracuse - Dewitt

Address: 6630 Old Collamer Road, East Syracuse, NY 13057
Phone Number:
Location: United States > New York > Finger Lakes > East Syracuse
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Syracuse - Dewitt 2.5*
Number of rooms: 121
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Also Known As:
Extended Stay East Syracuse
East Syracuse Extended Stay

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