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All 1 East Syracuse accommodations

Extended Stay America - Syracuse - Dewitt

2.5 of 5 Condominium   |   6630 Old Collamer Road, East Syracuse, NY 13057
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82%
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
tiffnshay421
  • Overview
  • Reviews (42)
  • Photos (11)
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  • Room tips (11)
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42 people have reviewed this hotel

Traveler rating
    25
    10
    2
    1
    4
See reviews for
13
6
4
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Top Contributor
80 reviews 80 reviews
26 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

For the price, the hotel was more then we could ask for! The front desk was wonderful and friendly upon check in. Barry was friendly and helpful! The room was clean and spacious! The kitchen was a plus and very clean! Bed was comfortable. Vending machines were excellent, except the soda machine offered no water!!! WE could tell rooms were... More

Was this review helpful? Yes
Toms River, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

excellent accommodations the staff is one of the best I experienced cleanliness of hotel services A++ a great location..the rooms were well equipped the mattresses were comfortable to sleep on.... quietness of stay....made my 3 month business trip a pleasure

Was this review helpful? Yes
Attleboro, Massachusetts
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We were told we would have a two bed non-smoking room but was given a single queen bed (for two adults and two children, 14 years & 2 years). The only alternative option we were given was a two bed, smoking room, which was not an viable solution for us. The room we were assigned was filthy. The carpet and... More

Was this review helpful? Yes 1
Stow, Ohio, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 5, 2014

This hotel was recently renovated and looks beautiful. The rooms are freshly painted, clean, and comfortable. The bed was incredibly comfortable. The service was top-notch. Alyssa who works at the front desk was professional, friendly, courteous, and compassionate. She changed our room type without a charge to allow us to have two beds in our room. When I needed more... More

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Ottawa, Ontario, Canada
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed April 28, 2014

We stayed at this hotel for one night in late April. We flew into Syracuse at 11 PM and didn’t want to drive home that night. We found this place to be a bargain (booked thru Hotwire), and very easily reached from the airport. It’s definitely a “budget” hotel but the room was clean and in good shape. It even... More

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East Syracuse, New York
1 review
4 of 5 stars Reviewed March 19, 2014

Stayed here for 6 months in 2012/ 2013. I specifically requested to stay at the same place once I found out I was coming back to Syracuse. Good place to stay overall. I even like the location since it's close to the gym, grocery stores, restaurants...... and the highway when it's time to leave. Friendly staff and clean rooms. My... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Syracuse - Dewitt, responded to this review

Chris - Thank you so much for sharing your experience with us. We appreciate you taking the time to post a review. I'm so pleased to hear that your room was clean. As well, I am glad to see that our location was convenient for you. I will be sure to share your review with our staff. Thank you again... More

San Francisco, California
1 review
5 of 5 stars Reviewed March 19, 2014

Shari and Glenn are INCREDIBLY helpful. The were very accommodating and made our experience at this hotel great. I would be back if they were working because they care about the customers experience. I miss them already!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Syracuse - Dewitt, responded to this review

Thank you so much for sharing your experience with us. I am glad to hear that you found our staff, especially Shari and Glenn, to be helpful and accommodating during your visit. I will be sure to share your comments with our team. Thank you again for your feedback. We look forward to seeing you in the future, should your... More

Syracuse, New York
1 review
5 of 5 stars Reviewed March 4, 2014

Excellent customer service from the desk. I have been staying here almost a week now while waiting to close on a house and the ladies at the front desk have been more than accomidating. I highly recommend this place based on the service I have recieved alone. Alyssa and Angelica have been especially helpful!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Syracuse - Dewitt, responded to this review

Corey – Thank you so much for posting a review of our hotel. I’m glad that we were able to provide you with an enjoyable stay. It’s great to hear that our staff, especially Alyssa and Angelica, provided you with great customer service. Thank you again for your comments. I do hope that you will stay at our hotel, or... More

Toms River, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed February 28, 2014

My first contact with the manager to the girls at the front desk to housekeeping and the handyman...5* Very clean lobby/rooms-on top of any question you have and it is resolved.#1 for business accoms!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Syracuse - Dewitt, responded to this review

Deborah – I appreciate you taking the time to write a wonderful review of our hotel. I am glad that our staff was able to provide you with a clean, comfortable stay. Customer service is a top priority of ours, so I am glad that we were able to meet that goal. I do hope that you will return to... More

Idaho Falls, Idaho
1 review
5 of 5 stars Reviewed February 5, 2014

Excellent, the staff became my family, they were supportive, friendly, we shared stories, laughs and they had helpful advice from were to park, what route to take to work, were to eat, what to see and do. They all were. very helpful in the 8 wks I was there . They made being away from my family easier over the... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Syracuse - Dewitt, responded to this review

Thank you for taking the time to write a review of our hotel. It is so rewarding to read that you had such a positive experience with us. I am thrilled that you found our staff to be supportive, friendly and helpful during your stay. Customer service is a top priority of ours, so I am happy that we were... More

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Additional Information about Extended Stay America - Syracuse - Dewitt

Address: 6630 Old Collamer Road, East Syracuse, NY 13057
Phone Number:
Location: United States > New York > Finger Lakes > East Syracuse
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Syracuse - Dewitt 2.5*
Reservation Options:
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Also Known As:
Extended Stay East Syracuse
East Syracuse Extended Stay

11 photos of this hotel

Management photos: Courtesy of the property manager

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Other (2)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
121

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