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All 1 East Syracuse accommodations

Extended Stay America - Syracuse - Dewitt

2.5 of 5 Condominium   |   6630 Old Collamer Road, East Syracuse, NY 13057
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A recent review
4 of 5 stars Reviewed March 19, 2014
Chris R East Syracuse, New York
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37 people have reviewed this hotel

Traveler rating
    23
    8
    2
    1
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See reviews for
11
5
4
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
East Syracuse, New York
1 review
4 of 5 stars Reviewed March 19, 2014

Stayed here for 6 months in 2012/ 2013. I specifically requested to stay at the same place once I found out I was coming back to Syracuse. Good place to stay overall. I even like the location since it's close to the gym, grocery stores, restaurants...... and the highway when it's time to leave. Friendly staff and clean rooms. My... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Syracuse - Dewitt, responded to this review

Chris - Thank you so much for sharing your experience with us. We appreciate you taking the time to post a review. I'm so pleased to hear that your room was clean. As well, I am glad to see that our location was convenient for you. I will be sure to share your review with our staff. Thank you again... More

San Francisco, California
1 review
5 of 5 stars Reviewed March 19, 2014

Shari and Glenn are INCREDIBLY helpful. The were very accommodating and made our experience at this hotel great. I would be back if they were working because they care about the customers experience. I miss them already!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Syracuse - Dewitt, responded to this review

Thank you so much for sharing your experience with us. I am glad to hear that you found our staff, especially Shari and Glenn, to be helpful and accommodating during your visit. I will be sure to share your comments with our team. Thank you again for your feedback. We look forward to seeing you in the future, should your... More

Syracuse, New York
1 review
5 of 5 stars Reviewed March 4, 2014

Excellent customer service from the desk. I have been staying here almost a week now while waiting to close on a house and the ladies at the front desk have been more than accomidating. I highly recommend this place based on the service I have recieved alone. Alyssa and Angelica have been especially helpful!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Syracuse - Dewitt, responded to this review

Corey – Thank you so much for posting a review of our hotel. I’m glad that we were able to provide you with an enjoyable stay. It’s great to hear that our staff, especially Alyssa and Angelica, provided you with great customer service. Thank you again for your comments. I do hope that you will stay at our hotel, or... More

Toms River, New Jersey
2 reviews
5 of 5 stars Reviewed February 28, 2014

My first contact with the manager to the girls at the front desk to housekeeping and the handyman...5* Very clean lobby/rooms-on top of any question you have and it is resolved.#1 for business accoms!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Syracuse - Dewitt, responded to this review

Deborah – I appreciate you taking the time to write a wonderful review of our hotel. I am glad that our staff was able to provide you with a clean, comfortable stay. Customer service is a top priority of ours, so I am glad that we were able to meet that goal. I do hope that you will return to... More

Idaho Falls, Idaho
1 review
5 of 5 stars Reviewed February 5, 2014

Excellent, the staff became my family, they were supportive, friendly, we shared stories, laughs and they had helpful advice from were to park, what route to take to work, were to eat, what to see and do. They all were. very helpful in the 8 wks I was there . They made being away from my family easier over the... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Syracuse - Dewitt, responded to this review

Thank you for taking the time to write a review of our hotel. It is so rewarding to read that you had such a positive experience with us. I am thrilled that you found our staff to be supportive, friendly and helpful during your stay. Customer service is a top priority of ours, so I am happy that we were... More

Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 1, 2013

We were pleasantly surprised and will book this hotel again. It has what you want and need for an overnight stay and is modestly priced. You can actually cook during your stay here with the fridge microwave and stove that is supplied. Everything is very clean front desk staff and employees are very friendly all in all a nice quiet... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Syracuse - Dewitt, responded to this review

I appreciate you taking the time to write such a wonderful review, on our hotel. It's great to hear that you were pleased with our fully equipped kitchen and affordable rates. I will be sure to share with housekeeping your comments on how clean your suite was. The staff and I would like to thank you again for posting your... More

Schenectady, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 22, 2013

I stayed at this hotel for 2 nights and found it to be a great bargain. The room was comfortable, the entire hotel was clean and appears to have been recently painted. I would definitely stay there again when in Syracuse. If you are okay not receiving daily maid service, it is a good place to stay.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Syracuse - Dewitt, responded to this review

I appreciate you taking the time to write such a wonderful review of our hotel. I'm so pleased to hear that your room was comfortable, clean and to your satisfaction. I will share with my staff your wonderful feedback. I am so glad you enjoyed your stay with us while in Syracuse. Thank you again for sharing your comments with... More

Port Jervis, New York
2 reviews
5 of 5 stars Reviewed October 16, 2013

We have stayed at this location several times. each of our stays was met with a friendly staff, who are willing to help at all times. It is convenient to all local attractions and minutes away from everything that `Cuse has to offer. A clean, well kept facility with prices that are comparable or even lower then some other inns.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Syracuse - Dewitt, responded to this review

The staff and I read your review, and would like to thank you for writing such a wonderful review of our hotel. I am glad to read that you were pleased with how convenient the location and that your guest room was to your satisfaction. Thank you again for sharing your comments with us. We look forward to hosting you... More

Ohio
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 23, 2013

Stayed there with my son for the season opening Syracuse football game. Got a great deal at a third party site. Hotel staff was great. Very friendly, welcoming. Never treated me like a second class guest because I used a 3rd party site. Hotel was very clean, well appointed. All of the amenties you would expect at its price point,... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Syracuse - Dewitt, responded to this review

Travis - The staff and I read your review, and would like to thank you for writing such wonderful things about our hotel and our staff. I truly appreciate your comments regarding the comfort of your room. I will be sure to share with our housekeeping staff, that you found the hotel to be very clean. Thank you again for... More

Bristol, PA
1 review
4 of 5 stars Reviewed September 2, 2013

using price line, got a great deal for two nights stay. i was worried and expecting the place to be substandard. not here! clean and well maintained. the staff was friendly and very helpful with restaurants and grocery stores. hats off to Kayla and Shari, they would be a welcome addition to any Hotel staff. loved the kitchen area and... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Syracuse - Dewitt, responded to this review

Cornelia - I appreciate you taking the time to write such a wonderful review about our hotel. I am glad to read that you were pleased with the great customer service Kayla and Shari provided you during your stay. Also, I will advise our housekeeping staff how satisfied you were with your room. Furthermore, I am happy to hear that... More

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Additional Information about Extended Stay America - Syracuse - Dewitt

Also Known As:
Extended Stay East Syracuse
East Syracuse Extended Stay
Address: 6630 Old Collamer Road, East Syracuse, NY 13057
Phone Number:
Location: United States > New York > Finger Lakes > East Syracuse
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 1 Specialty lodging in East Syracuse
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Syracuse - Dewitt 2.5*
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