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BEST WESTERN PLUS Carrier Circle Syracuse

3.0 of 5
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6555 Old Collamer Rd. S., East Syracuse, NY 13057
BEST WESTERN PLUS Carrier Circle Syracuse
Best prices for: 1 room 1 guest
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Ranked #10 of 15 Hotels in East Syracuse
A recent review
3 of 5 stars reviewed yesterday
Debra S Montour Falls, United States
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329 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Montour Falls, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 of 5 stars Reviewed yesterday NEW

The hotel was average at best, but the beds are in desperate need of replacement! The king bed in our room either had you rolling into the middle or hanging on to the outside edge. Everything could have used a bit of a clean up and some updating.

Review collected in partnership with Best Western

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Buffalo, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed yesterday NEW

I recently spent one night at the Best Western Plus in East Syracuse for business. I have stayed at many hotels in the area for my job, and this was by far the worst. When I entered my room there was an immediate foul smell. The bathroom smelled moldy, and visible mold was present. Also, the shower did not drain,... More 

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Montreal, Quebec
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We recently stayed at the Best Western, Carrier Circle in Syracuse New York. We have already reviewed it on TripAdvisor. We enjoyed our stay with this hotel, & found the staff courteous, helpful & friendly. But would like to add, that we are registered for their Rewards Program & as a result we always stay at a Best Western wherever... More 

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Lewis, New York
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The staff at the front desk is always very helpful and polite. Whether it's calling and booking the stay, checking in or checking out. The staff in the lounge are also polite, helpful and fun. Breakfast in the morning is always hot. The rooms are nice and kept clean. The Best Western Plus Carrier Circle Syracuse is my go to... More 

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Ottawa, Canada
Top Contributor
51 reviews 51 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our first time at this hotel and found the staff very helpful and friendly. Some of the Canadian Best Westerns could take lessons from these staff members. The hotel is spotless and our room was large, clean, and the bed was exceptionally comfortable.

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New York City, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The hotel remains consistently wonderful with the absolutely best staff. When you go there be sure to meet Scott at the front desk,Carol in the restaurant and the manager Ralph DeMarzo. They actually remember your name!!! as well as your preferences. It is like staying with an old friend in a great guest room. These employees are an asset that... More 

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Barrie, Ontario, Canada
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We were in town for the In10sity dance competition. We stayed at this hotel because other members of the competition team were also staying here. The hotel is a fairly large complex and and it is easy to get lost when getting from the lobby and going through the complex, depending on where your room is located. The lobby area... More 

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Portage, Indiana
Top Contributor
67 reviews 67 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stopped on the road. This hotel was a real surprise. The room was big, neat and clean. The beds were very comfortable. There is a restaurant on site with good pub food. Best of all the price was very reasonable.

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1 review
4 of 5 stars Reviewed 1 week ago

Clean, very welcoming and very accommodating . We were traveling on a family road trip vacation with our two small dogs. Best hotel so far! They gave us a room very close to an outside door to let the dogs out. Room was very clean. Breakfast was great. We ordered dinner the night before from the bar and grill inside,... More 

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Andover, MA, United States
2 reviews
2 of 5 stars Reviewed 1 week ago

The hotel stuff did their work but were slow and appeared grumpy. I had issues with non-functioning lights, sink and toiler in the room. The refrigerator worked but made whining noises that kept me up at night. Given that it's even more expensive than many Best Western I've stayed in, I'd say this hotel does not deserve to be designated... More 

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