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All 15 East Syracuse hotels

BEST WESTERN PLUS Carrier Circle Syracuse

3.0 of 5 Hotel   |   6555 Old Collamer Rd. S., East Syracuse, NY 13057
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Ranked #10 of 15 hotels in East Syracuse
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192 people have reviewed this hotel

Traveler rating
    43
    67
    36
    27
    19
See reviews for
86
34
4
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
1 review
5 of 5 stars Reviewed 5 days ago NEW

Nice room - clean - comfy. Nice swimming pool that the kids really enjoy. Great price and a great breakfast - food was hot, plentiful and delicious. I stay here whenever I am in Syracuse. I'm not sure what else to write that anyone would be interested in - the staff was wonderful.

Review collected in partnership with Best Western

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Croghan, United States
1 review
4 of 5 stars Reviewed 1 week ago

The rooms were not ready upon check in had to be moved to another room so we could get in. Price was a little high for the quality. Breakfast was good with several choices but the dishes were dirty. Beds were comfortable and hotel was quite but we stayed at the end of a wing. Staff was friendly and helpful.

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Geneva, United States
1 review
2 of 5 stars Reviewed 1 week ago

Room smelled musty the A/C did not work and the most rooms are by the pool which was filled with screaming kids until late at night followed by kids running up and down the halls all night. The staff was very kind and helpful and the breakfast was actually enjoyable. The conference room in which I had spent a whole... More

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Connecticut, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

EZ on & Ez off the highway. Located in a safe area. The hotel is very clean and the staff is very friendly. Need a room for the night and got one with no reservations. The dinner menu and lounge were comfortable and the breakfast buffet was hot and they even fixed eggs to order. Great place to stay when... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jennifer C, Manager at BEST WESTERN PLUS Carrier Circle Syracuse, responded to this review

Thank you so much for your kind review. It was certainly a pleasure to read. It is always my hope that each and every guest has a relaxing and comfortable stay, and I am glad we were able to accommodate you for the night. We look forward to welcoming you back soon! More

Batavia, New York
Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We went to get away for the night, myself with 4 kids...the hotel staff at check in were great and very friendly, they were nice and showed us the easiest way to our room which was on the 2nd floor and we did not have to climb stairs from where we parked. They were super fast when I requested a... More

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Jennifer C, Manager at BEST WESTERN PLUS Carrier Circle Syracuse, responded to this review

Thank you for taking the time to share your review. I always look forward to hearing from our guests and getting this chance to connect with them and hear about their stay. I am pleased to hear that you enjoyed our staff, but I am disappointed to hear that you had some issues during your stay. I have notified our... More

Churubusco, New York, USA
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very nice hotel, with excellent friendly staff. I would highly recommend this hotel to all friends and family.... We had a leak from room above, and we were switched to a new room immediately, with help of the staff. They were so happy to help us move all of our bags and belongings and very quickly... The pool was very... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jennifer C, Manager at BEST WESTERN PLUS Carrier Circle Syracuse, responded to this review

Thank you so much for taking the time to leave a review about your recent stay. I am so glad you enjoyed your stay with us and that the staff was able to help you get situated into a new room as quickly as possible! We are looking forward to welcoming you back soon. More

Rochester, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Dirty, lots of broken things (shower, fitness center items, etc). No elevator to third floor. Hotel is a maze - to get to third floor was a journey. There are a multitude of hotels in the direct vicinity and I would stay at any one but this one. My first (and likely) last stay at a Best Western - not... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jennifer C, Manager at BEST WESTERN PLUS Carrier Circle Syracuse, responded to this review

I am very concerned about your experience with us and the impression we left you with, not only for our Best Western but for all Best Westerns. Thank you for your frank and honest comments. Without honest feedback from our guests, we don't always know where we succeed or where we miss the mark and without that we would not... More

Springfield, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Well received by the staff. Overall great experience. Great breakfast and serving hours are generous. Rooms were clean, fully functional and bed was a very comfortable pillow top mattress. Flat screen TV with 2 premium channels. Very clean accommodations. Very satisfied with overall experience.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Jennifer C, Manager at BEST WESTERN PLUS Carrier Circle Syracuse, responded to this review

Thank you for your positive review of the Best Western Plus Carrier Circle! We appreciate your detailed feedback and are happy you enjoyed your time with us. We look forward to your next visit with us! More

Ottawa, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel staff were awesome, the pool was perfect for our kids. We used the exercise room, it was clean, not too fancy but we were able to do some biking/treadmill. The shuttle driver isn't the most talkative but very professional. The shuttle was there when we needed to go AND upon our arrival it was waiting for us. It... More

Review collected in partnership with Best Western

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Jennifer C, Manager at BEST WESTERN PLUS Carrier Circle Syracuse, responded to this review

Gisele, I am so thrilled to hear about your recent visit at our hotel. It sounds like you and your family were able to get your vacation off to a great start by enjoying our amenities and relaxing before your big travel day! Our maintenance staff definitely had their work cut out for them this winter. They were more than... More

bloomingburg, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Went for two nights. I had to ask for toiletries, the only thing left looked like it was left over. No hot water the second morning, and there was dog barking across the hall while we were trying to sleep. No towels by the pool. There was 20 people in the pool and they would bring 2 towels at a... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jennifer C, Manager at BEST WESTERN PLUS Carrier Circle Syracuse, responded to this review

Thank you for writing in about your recent stay with us. Please allow me to apologize for your experience at our hotel and for not providing you with the stay you expected and deserved. I am grateful for your feedback and I do hope you decide to stay with us again in the future. More

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Additional Information about BEST WESTERN PLUS Carrier Circle Syracuse

Also Known As:
The Best Western Plus-Carrier Circle Hotel East Syracuse
The Best Western Plus-Carrier Circle Hotel
Holiday Inn East Syracuse
East Syracuse Holiday Inn
Address: 6555 Old Collamer Rd. S., East Syracuse, NY 13057
Phone Number:
Location: United States > New York > Finger Lakes > East Syracuse
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in East Syracuse
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Carrier Circle Syracuse 3*
Official Description (provided by the hotel):
This luxurious, yet affordable Syracuse hotel offers abundant amenities, pet-friendly accommodations and convenient access to Syracuse University. Conveniently located near many of the area's businesses and organizations, you can make the most of your business trip at this Syracuse hotel. Enjoy just a short commute to Carrier Corporation, Magna, Time Warner Cable, John Deere, Sara Lee Food Services, Bristol Myers Squibb and many more corporate offices. Visiting the area's students and faculty? Columbia College, Le Moyne College, SUNY ESF and Syracuse University are all just minutes away. The Oncenter, home to many conventions, is also nearby.Both business travelers and leisurely vacationers will appreciate being near so many of the area's exciting attractions. Green Lakes State Park offers scenic lakes with golfing, swimming and snowshoeing or you can enjoy boating at Onondaga Lake Park. Just 27 miles away, guests of this BEST WESTERN PLUS Carrier Circle Syracuse hotel can easily enjoy skiing at Song Mountain Resort. Sports enthusiasts will enjoy being just miles from Alliance Bank Stadium and Carrier Dome, and those looking for a thrill will have convenient access to Turning Stone Casino and Syracuse Fairgrounds.Play or unwind in the indoor heated pool and relaxing hot tub at this Syracuse hotel. Many guests also delight in the many other abundant amenities, including an exercise facility, a cocktail lounge, an onsite restaurant, guest laundry, a business center, free parking and a coffee shop.Unwind and get a great night's sleep in the comfortable and spacious rooms at this pet-friendly Syracuse hotel. Enjoy wonderful amenities, such as cable or satellite television with in-room movies, free Internet access, a coffeemaker, a refrigerator, room service and much more. Wake up each morning to a delicious complimentary full breakfast. ... more   less 
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