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BEST WESTERN PLUS Carrier Circle Syracuse

3.0 of 5
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6555 Old Collamer Rd. S., East Syracuse, NY 13057
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BEST WESTERN PLUS Carrier Circle Syracuse
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Ranked #10 of 15 Hotels in East Syracuse
A recent review
4 of 5 stars reviewed 2 days ago
David T Toronto, Canada
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306 reviews from our community

Traveler rating
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133
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This is a good BW hotel, but the "Plus" is misleading. The value is great if you set your expectations at as a regular BW hotel. The staff was very nice and courteous. The food from the bar was reasonably price and quality was great.

Review collected in partnership with Best Western

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Albany, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

satisfactory for business stay. Bar food is very good and a good value. Wifi too slow for me. Didn't use it. The staff is very friendly. The hotel is very well located off the Thruway, and there are a few restaurants in the immediate hotel complex. Like the "eat and run" hot breakfast. Could use more fruit variety, but much... More 

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Birmingham, Alabama, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

This hotel provided an indoor pool that accommodated working out and entertainment for the children - the room also provided a refrigerator (good size) could have used a microwave but the breakfast area had one and there was fresh coffee 24/7. The staff is very accommodating and gracious.

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Just returned home from a trip to Syracuse where we stayed at the Best Western Plus Carrier Circle. We were there to see the Billy Joel concert and had a great stay. The room was clean, beds were comfortable, the hotel was quiet and the channel selection on the TV was impressive. The selection at the free breakfast was good... More 

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Cobleskill
Contributor
19 reviews 19 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

this was the2nd time I visited this hotel and they are in the process of improvements and they are working. I was very happy to see that in a short time the hotel changed in the positive direction enough to make me say I would go back again next time I am in the area if they get all the... More 

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1 review
4 of 5 stars Reviewed 1 week ago

Comfortable, safe, clean. No worries and a good nights sleep at a reasonable price. Breakfast was good, but the French Toast and sausage was no longer an option. Walking distance to a number of good restaurants. Reliable taxi/car service to train station. Internet a bit slow for movies. It is my go-to place whenever I have to go to Syracuse.

Review collected in partnership with Best Western

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Marietta, New York
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I lived in Syracuse for close to forty years...I came back to town on business. The brochure lied about distances and the hallway to my room stank. The room itself was actually nice, as was one of the staff (who let me use her phone when I found i had locked my keys in the car) The reason I had... More 

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Senior Contributor
35 reviews 35 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms were clean and nice. The biggest problem is that the hotel is very spread out. I had a room on the 5th floor. It was really the second floor in a different wing. The room was good and adequate. I had to slam the door to make it lock. The banquet space was nice and the management was... More 

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Franklin Lakes, United States
2 reviews
1 of 5 stars Reviewed 2 weeks ago

This place is gross. I booked the room through a third party and unfortunately was not able to cancel my reservation. Although the rooms appear to be clean, the overall environment feels dirty in this hotel. The towels are dingy; the shower was in need of new grout and the floor of the tub was black and rusted; wallpaper was... More 

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Towanda, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

The day of my check in, I called the hotel to make sure the indoor pool was in working order. I was told it was. Upon arrival, I was informed that the pool was not working and it hadn't been all week. The pool was the only reason I even booked a room at this hotel. The rooms are small,... More 

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Ralph D, General Manager at BEST WESTERN PLUS Carrier Circle Syracuse, responded to this review

It has been my experience during all the years I have managed in both the retail and hospitality industries that there is no better way to find out how well you are doing as a business than with the honest feedback of our guests. I sincerely apologize for the issue with the pool that we unfortunately had no way to... More 

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