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BEST WESTERN PLUS Carrier Circle Syracuse

3.0 of 5
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6555 Old Collamer Rd. S., East Syracuse, NY 13057
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BEST WESTERN PLUS Carrier Circle Syracuse
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Ranked #10 of 16 Hotels in East Syracuse
A recent review
5 of 5 stars reviewed yesterday
Carole S Westfield, New Jersey, United States
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360 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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  • Mar-May only
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Westfield, New Jersey, United States
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Close to major highways, the hotel is also near to Syracuse downtown. Lots of nearby eating places, including a popular Legman's. Room were spacious and clean. Breakfast had lots of choices. Very comfortable. The dinner choices at the hotel "dining room" were extremely limited, mostly bar food.

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montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

a lot of noise in the rooms and corridors, around us because of a party to adolessants and the hotel knew there would be this feast ??? we asked for another room, What Makes authorize a feast in the hotel ??

Review collected in partnership with Best Western

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Boston, MA
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

I just read over the details of what Best Western considers Amenities that make it's hotels a "Plus" and this hotel in no way meets them. There are some way more minuses than pluses and I do not recommend this hotel. Even our check in was odd, The clerk was courteous, but never looked at guests or smiled- I waited... More 

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Bradenton, Florida
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Yes, the hotel could use some updating, but the rooms were clean, the pool area great fun for the kids, parking convenient to the rooms, and the staff exceedingly accommodating. We stayed 3 nights over a weekend for a family reunion in the area. Rooms were blocked for those in our family arriving from out of town. We had some... More 

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Montreal, Quebec
4 of 5 stars Reviewed 1 week ago

Location was easily accessible from the highway. Room was clean and comfortable with all the usual amenities. The Staff was very friendly and helpful. Sandy at the front desk was amazing. Would definitely return.

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Ontario's Near North, Canada
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel met all of our travel needs and exceeded in some areas. The front desk staff was very friendly and helpful. The Lucy's Lounge food was very good - not fast to come but was plentiful and tasty . The parking lot was large and accomodated a number of trucks with car trailers who were attending the Syracuse Nationals... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago

Learned too late in the night that the toilet wouldn't flush and our valuables could have been stolen because their keycard door locks can be opened as per this video I posted on Twitter https://twitter.com/mlapasa/status/620208930355023872 Incredibly frustrated they did not have another room available because they said their booked solid but when I woke up in the morning, the parking... More 

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chelsea, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice! The rooms were very clean, bedding was fine. Staff was awesome; John was outstanding - so helpful and nice! Breakfast was quite nice with hot items and healthy options as well. The pool was wonderful. Our midweek stay was pleasant, quiet, and very comfortable. Compared to a previous night where Best Western was not available, this place was... More 

Review collected in partnership with Best Western

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Horseheads, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Hotel was decent for the price. Could use some updating. Breakfast could use more hot items. Ice machines were emptied by softball teams staying at the hotel; machine near our room never "caught up". Location is very good for travel to all Syracuse venues.

Review collected in partnership with Best Western

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2 reviews
2 of 5 stars Reviewed 3 weeks ago

From the outside, the hotel seemed to be nice. The entrance and lobby area were ok, staff at the counter while check-in was friendly. The overall impression of this place is, that it is running down. The bathroom was in a poor condition (fan didn't work, water underneath the bath tub...), the rest of the room seemed to be old... More 

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