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All 15 East Syracuse hotels

Residence Inn Syracuse Carrier Circle

3.0 of 5 Hotel   |   6420 Yorktown Circle, East Syracuse, NY 13057
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Ranked #7 of 15 Hotels in East Syracuse
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
TravelBaseballMom2 Lisle, Illinois
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84 reviews from our community

Traveler rating
    29
    31
    15
    7
    2
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33
14
8
21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Lisle, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We (2 adults, 2 teens, 1 dog) stayed at the Residence Inn while visiting family in the Syracuse area in August. It was very nice to have two bedroom/bath suite with kitchenette since our teens seem to be hungry 24/7 while on vacation. The room was very spacious and clean, however there were stains on the carpet. Being pet friendly,... More

Was this review helpful? Yes
Stephanie C, Manager at Residence Inn Syracuse Carrier Circle, responded to this review

Thank you kindly for taking the time to share your experience. I am so glad to hear that our two-bedroom suite was just the right place for you and your family to stay during your time here in Syracuse. Having a place to stay provides a "home away from home" feel can make all of the difference. I apologize for... More

Tioga, Pennsylvania
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 9, 2014

I was recently here for a business trip with three of us in total. We had the two bedroom suite. It was very spacious, but as soon as we walked in there was this musty smell. We had to make popcorn and open the windows to freshen the air. After a long day of training, we were too tired to... More

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Christin W, General Manager at Residence Inn Syracuse Carrier Circle, responded to this review

MollyLyn, Your feedback is greatly appreciated. I'm very sorry to hear that your stay with us was less than perfect. Our objective is to ensure each guest's experience with us exceeds their expectations. It appears as though that did not happen for you. Rest assured, that we will continue to work with, and retrain our staff in order to maintain... More

Mississauga, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2014

Being our second time and staying a few days we booked at the Residence Inn. The pictures made it out to be a very comfortable place. I have to say from my first step into the room it was right out of the picture. The bed was comfortable, the kitchenette was great. The property and staff were beyond helpful and... More

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Christin W, General Manager at Residence Inn Syracuse Carrier Circle, responded to this review

BryanA78, Thank you so much for your kind feedback! Our team here at the Residence Inn works very hard to create a home away from home for our guests. It is always great to hear stories about how we were able to meet those expectations for our guests. I will be sure to share this with our team as the... More

Barrie, Ontario
Top Contributor
97 reviews 97 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed July 26, 2014

We love the Marriott brand! We stayed at five different accommodations on our recent vacation. The Marriott was our last overnight stay before returning home and I said to my husband, "You know this is going to be the best hotel out of the bunch!" and yes, I was right! I love all the available counter space in the kitchen... More

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Madison, Connecticut
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 29, 2014

The 2 bedroom suite is very small, there is one bedroom off of each side of the living room. The doors to the bedrooms are glass covered with a sheer curtain so there is no privacy. The beds themselves are extremely hard and very uncomfortable. The couch pulled out to a bed, which our kids did use but there were... More

Was this review helpful? Yes 1
Christin W, General Manager at Residence Inn Syracuse Carrier Circle, responded to this review

Thank you very much for taking the time to share your thoughts. It is disappointing to hear that your stay with us was less than enjoyable. Our goal is to ensure that each our guest leaves feeling satisfied with their experience here. To address your concern about the smallness of the room, our two bedroom suites are among the largest... More

Contributor
17 reviews 17 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 7, 2014

My wife and I stayed here with her parents and our dog (yes dog-friendly was one of the reasons we picked this hotel). We opted for a 2-bedroom suite which suited the 5 of us quite nicely. Since we didn't want to leave the dog in the room while we went for dinner, we got take-out at several of the... More

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Dallas, Texas
Top Contributor
352 reviews 352 reviews
30 hotel reviews
328 helpful votes 328 helpful votes
3 of 5 stars Reviewed June 2, 2014 via mobile

I've stayed here forever, felt very happy about it. But this now needs some company love and redoing. It's getting dated and smelly. No smoking rooms are laughable as the smell of the last inconsiderate smokers work hits you in the face when you walk in the door of your room. I'm afraid I'm done here. If you smoke and... More

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Christin W, General Manager at Residence Inn Syracuse Carrier Circle, responded to this review

Mr. Watkins, Thank you very much for your feedback. As a Marriott property, we take great pride in our guest’s voice so we can provide an exceptional level of service. It is unfortunate to hear that your stay with us with less than pleasurable. As a past guest who has had exceptional service at our property in the past, I... More

Dedham, Massachusetts
Top Contributor
54 reviews 54 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 1, 2014

Right off highway.....great social hour....nice clean suites.....great staff....not far from all area has!!....make sure and try Destiny USA and downtown restaurants have a lot of variety and quality!

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Maryland suburbs of DC
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 21, 2014

We were spending a few nights with our high school senior during his final visit to SU before making his final college choice (Go SU!). Anyway, I really wanted a suite rather than a single room for the 3 of us, so booked a 2 bedroom suite. The room was comfortable, the family had privacy, and the service was excellent.... More

Was this review helpful? Yes 1
Lake Placid, New York
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 19, 2014

My husband and I stayed for business reasons and caught a Syracuse Basketball game, too! I always look for Residence Inn's when I can. Checking in was a breeze and the staff was attentive and gracious. Every time I called for information, they were ready with whatever we needed. They have cards printed up with directions, which were most helpful.... More

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Stephanie C, Manager at Residence Inn Syracuse Carrier Circle, responded to this review

Dear Angela R., First and foremost thank you so much for taking time out to let us know how much you enjoyed your stay with us! We truly value the kind words you've shared. I am so glad to hear that your stay was enjoyable and comfortable from the time you checked in and throughout your time until you checked... More

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Additional Information about Residence Inn Syracuse Carrier Circle

Address: 6420 Yorktown Circle, East Syracuse, NY 13057
Location: United States > New York > Finger Lakes > East Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Syracuse Carrier Circle 3*
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Also Known As:
Residence Inn Syracuse Hotel East Syracuse
Residence Inn East Syracuse
East Syracuse Residence Inn

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