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Motel 6 Syracuse

6577 Baptist Way, East Syracuse, NY 13057
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Motel 6 Syracuse
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88 Reviews from our TripAdvisor Community

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Canaan, New Hampshire
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed December 3, 2015

We stayed at the Motel 6 on November 22, 2015. The location was convenient to I-90. The price was good. The floors in the hallway and our room were not clean (not filthy, but I expect to have clean floors). The beds and bathroom were clean. The bedspread had a cigarette hole, even though it was a nonsmoking room. The... More 

Review collected in partnership with Ramada

Helpful?
Thank hdeborah2015
6Team, Brand Experience Team Member at Motel 6 Syracuse, responded to this review

Deborah, Thank you for your feedback. We are committed to delivering a clean, comfortable room and apologize for any failure during your recent stay. Please know the conditions you describe are an exception to our guest commitment and as such, we apologize for the inconveniences you describe. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record... More 

Ottawa, Canada
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed October 27, 2015

This is one of the toughest reviews I've ever written. Others have been critical of garbage outside - the property appeared tidy to me. Some are critical of the staff or check in time - staff were as good to us during our two night stay as we've experienced at any hotel, most of which were 'higher end'. Check in... More 

Helpful?
Thank Mike-nine-one-one
Hartford, Connecticut
Level Contributor
134 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed September 10, 2015

Another Motel 6 that was exactly what I expected. Clean, safe, and a bathroom! They have the same tacky decor from the recent remodeling. They'll need to update that sooner or later but hey you're here to sleep and take a shower right!

Helpful?
Thank WacoKidNV
fairport, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 6, 2015

ABSOUTLEY HORRBLE!!!!! The room smelled of cigarettes even though it was nonsmoking room. Bathroom was dirty and tub was dirty. Sheets and bedspreads were stained. We stayed only one night THANK GOD!!!!! When we tried to leave the next morning we could NOT get out of the room as the lock broke. I tried to call the front desk to... More 

Helpful?
1 Thank Mary Anne R
6Team, brand expericened team member at Motel 6 Syracuse, responded to this review

Mary Anne, Thank you for taking the time to post your review. It is important for all of our guests to feel welcomed, receive the highest level of service, respect and hospitality. We apologize for your unpleasant stay as a result of the concerns you describe. Safety and security are high priorities within Motel 6 standards for quality and we... More 

Kingston, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed September 1, 2015 via mobile

The smell of chemicals trying to cover up cigarette smoke was absolutely overwhelming. Floors, black, filthy , sticky. Everything sticky, dirty. Garbage all over parking lot with lots of debris. This place has not been cleaned inside or out in a very long time . Avoid at all costs! They use an electric fogger! Bed covers heavily stained with bodily... More 

Helpful?
1 Thank Barbrabj
6Team, brand expericened team member at Motel 6 Syracuse, responded to this review

Barbra, Thank you for sharing your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the comfort issues you describe. Please know the conditions you describe are an... More 

Long Island, NY
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 17, 2015

I had been to this hotel a few years ago, and it was clean but kind of sad. Now the rooms have been renovated, and they're clean and rather cheerful. They have opted for a wood (or wood-look) floor, and frankly it's a refreshing change from the often-questionable carpet that lower-end properties often boast. I had two rooms, side-by-side. One... More 

Helpful?
Thank Myob1776
NH
Level Contributor
14 reviews
5 hotel reviews
3 of 5 stars Reviewed August 11, 2015 via mobile

Easy to access, good for a night on the road. TV didn't work, wifi was slow, individual codes for each device. AC unit worked well but was immediately adjacent to one of the beds, so one person was freezing. Nice wood floors. Coffee in the AM was not worth drinking.

Helpful?
Thank jazzlistener
Toronto, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 11, 2015

We made a somewhat emergency stop here after riding in the rain for 6 hours on a motorcycle trip. We were provided a room with two beds on the ground floor. The cleanliness of the room was questionable....I definitely wore my flip flops in the shower. Rooms smelt of smoke despite the non-smoking option. Staff were friendly upon check-in and... More 

Helpful?
Thank sleonard3969
6Team, brand expericened team member at Motel 6 Syracuse, responded to this review

Sleonard, Thank you for taking the time to post your review. We sincerely apologize for your unpleasant stay due to the inconveniences you experienced. We strive to provide a comfortable night's rest, and are disappointed your stay was unsatisfactory due to the noise concerns you describe. We apologize for the inconvenience you experienced in finding our location. We encourage you... More 

Sierra Vista, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 29, 2015

Need to train the manager, the hotel staff, and clean up crew. About every question that we asked about the area was met with I don't know the answer because I don't live here and only work here. Room needed the bath tub tap fixed as it wouldn't completely shut off (told staff), paper holder in bathroom needed fixed (told... More 

Helpful?
1 Thank dlp01
Redland City, Australia
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 26, 2015 via mobile

This hotel is awesome. It is simple like you would expect from a motel 6 however it is spotlessly clean. It is located just off the main road which is great. We had to stay an extra night that wasn't expected and the staff were more than happy to help us out even tho it was so busy. The lady... More 

Helpful?
1 Thank madi2405
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