I stayed at this hotel during a business trip. My corporate rate for a room was $85. I got a King handicapped accessible room that had a couch, ottoman, desk, armoire w/TV. There was also a microwave and a small a refrigerator. There's also a coffeemaker in the room. The bathroom was clean. The front desk staff were polite. There... more

I recently stayed at this hotel for one night on business. I booked the room directly with the hotel, and I've stayed here a couple other times while working in the area (I'm a Hilton Honors member and travel frequently). When I checked it, it was rather late, so I was tired and just wanted to climb into bed. Once... more

I stay here a lot , mainly for the location. Please keep in mind I am a business traveler and a Diamond Hilton member. After a long work day I like to be away from it all and this Hilton Garden Inn, while only a few minutes from the Thruway exit and Rt. 690 is in a nice quiet office... more

Unlike some of the horror stories here, this hotel was fine for me. It's located in a commercial/industrial area right by the airport, with a bunch of other hotels nearby. Access to the Thruway and 481 is very easy. They seem to get lots of business traffic in addition to airport travelers. For example, there was a Best Buy conference... more

We arrived after driving all day. There had been big snow storms in the area the week before, so we were not shocked that many spots -- including the handicapped spot that we required was not plowed. But, it only got worst from there. We checked in, but the desk attendent failed to mention that there was no hot water... more

The room was clean and the staff very nice, but the room was smaller than the other Garden Inns we've stayed at. The manager's reception with a cocktail and finger foods was a nice touch. The pool, spa, and exercise room were all identical to the other Garden Inn's we've been to, they were fine. Overall, a great stay at... more

Stayed on business for 2 nights. The hotel was clean, staff was appropriate (nothing out of the ordinary, but professional). Pool was small. Gym had 2 treadmills, 1 eliptical machine, 1 stationary bike and a few weight machines. The hotel stated they had wireless internet access, but was unable to connect to it. Cabled high speed internet worked well tho.... more

My family and I just returned from a weekend stay at this hotel. We thoroughly enjoyed our stay and would recommend it to anyone visiting Syracuse and surrounding area. During previous trips, we had stayed at the Embassy Suites (outdated rooms) and the Wyndham(just o.k.) and had experiences that we consider average. The Hilton Garden Inn superseeded our expectations in... more

Hotel is above average in most areas and average in others. The rooms are very well appointed and one feels completely at home. A microwave and small refrigerator are certainly comforts not found in all chains. The staff is courteous and professional. We chose not to partake in the $5.95 continental breakfast and my wife stated correctly when she said... more