We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 15 East Syracuse hotels

Hilton Garden Inn Syracuse

3.0 of 5 Hotel   |   6004 Fair Lakes Road, East Syracuse, NY 13057
Hotel deals
Hotel website
Hotel amenities
Special Offer
Plan Ahead and Save
Save Saved
You added Hilton Garden Inn Syracuse to your Saves list
Hilton Garden Inn Syracuse
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
87%
Ranked #3 of 15 hotels in East Syracuse
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Shaun S Baldwin, United States
Write a Review

206 people have reviewed this hotel

Traveler rating
    99
    77
    19
    6
    5
See reviews for
71
43
10
64
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Baldwin, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel was very cleanly. The food in the restaurant was very good. The lobby staff were very accomodating. The maid service was excellent. I would recommend anyone to stay a this Hilton. Making the reservations.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your recent stay with Trip Advisor. We appreciate the kind words about our staff and restaurant. I have shared your feedback with our staff. We hope if your travel plans bring you back to our area you will once again choose to stay with us. If I can be of further assistance please contact us. Thank... More

Toronto, ON
Top Contributor
65 reviews 65 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In the past, we have often stayed at the nearby Doubletree Inn when we're in the area. However, after a problematic stay that ended up in us having to escalate our issues all the way to Hilton Head Office in order to get them resolved after getting no response from the hotel's manager, we decided to stay elsewhere in the... More

Was this review helpful? Yes
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your recent stay with Trip Advisor. I am happy to hear that you have chosen us over the area hotels. We appreciate the positive feedback on our staff and hotel. We look forward to having you join us on your future visits to Syracuse. Thank you. More

Meadville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very clean, staff are like family! Internet is fast. The bar and restaurant are top quality every night. I will drive the extra mile to stay at this location. The breakfast is always prepared quickly and as ordered. My favorite is 1/2 of an ham onion and cheese omelet. It is a secure location, no worries about being robbed or... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your recent stay with Trip Advisor. We appreciate your positive comments as we are constantly striving to improve our service. I have shared your review with our staff. We look forward to having you join us on your future visits to Syracuse. Thank you. More

Toronto, Canada
Top Contributor
50 reviews 50 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for a weekend with the wife. We were essentially staying here for a shopping trip/weekend getaway. We're from Toronto so Syracuse was close to the Waterloo Outlets, away from the Fashion Outlets in Niagara, and of course that behemoth of a mall the Destiny USA. Nothing bad to say. The staff was very helpful. The fitness room was... More

Was this review helpful? Yes
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for choosing to stay with us on your recent visit to Syracuse. We appreciate your feedback as we are always striving to improve our service. I will pass along your kind words about our hotel to our staff. We look forward to having you join us on your next visit to Syracuse. Thank you. More

Oakville, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We were on our way back from our vacation in Florida. Our flight back to Buffalo was cancelled so we took another flight to Albany and rented a car to drive the rest of the way. The weather was bad so we stayed at the Hilton Garden Inn, in Syracuse, which turned out to be a great refuge from the... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your recent stay with Trip Advisor. We appreciate the feedback as we are constantly striving to improve our service. We are happy to hear that your stay with us was enjoyable. We look forward to having you join us in the future. Thank you. More

1 review
5 of 5 stars Reviewed March 9, 2014

We stayed here for a night to try to get away from this long winter! The hotel was nice and clean, staff was very friendly and accommodating, the junior suite was large and comfortable, great breakfast, and the whole family enjoyed the pool. We didn't want to leave!

Was this review helpful? Yes
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your recent experience with Trip Advisor. We are very happy to hear that you enjoyed your visit with us and found our staff friendly and accomodating as well as the breakfast enjoyable. We appreciate our Guests feedback. We look forward to having you join us in the future. Thank you. More

Montreal, Quebec, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 5, 2014

Hilton is Hilton. Good service, well situated, very clean and friendly staff. My daughter and I really enjoyed our stay. We were ten minutes from where we wanted to go and about ten minutes to restaurants.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your recent experience with Trip Advisor. We appreciate your kind words about our staff and hotel. It is nice to hear that you enjoyed your stay and found us to be close to your local destinations. We hope you will choose to stay with us on your next visit to Syracuse. Thank you. More

Detroit, Michigan
1 review
5 of 5 stars Reviewed March 4, 2014

I travel a lot on business, and I must tell you this hotel is outstanding. Every person that works there is great, helpful and nice. The rooms are REALLY clean and very nice. It is a warm, cozy Inn and the food is very good too. There was not one thing they could be doing better. We held seminars in... More

Was this review helpful? Yes
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your recent experience with Trip Advisor. We appreciate our Guests feedback as we are constantly striving to improve our service. We are happy to hear that you found our hotel to be outstanding. I will pass along your your kind words to our staff. We look forward to having you join us in the future. Thank... More

Huntsville, Alabama
Contributor
12 reviews 12 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 4, 2014

Had to make a quick business trip and this hotel I had stayed at before. Friendly, clean, and a great breakfast. Not much more I can ask for. The staff was friendly at check-in, the room was ready when I checked in and the internet was in working order.

Was this review helpful? Yes
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your stay with Trip Advisor. We are happy to hear that your stay was a pleasant experience. I will share your feedback with our staff. We look foward to having you join us on your future trips to Syracuse. Thank you. More

Indianapolis, United States
1 review
5 of 5 stars Reviewed March 3, 2014

I stayed at this hotel a few times for business purposes and it has always been a great experience. The breakfast is excellent, the staff is very friendly and the rate is pretty fair. Well recommended.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your recent stay with us with Trip Advisor. We appreciate our Guests feedback as we are always striving to improve our service. We are very happy to hear that your experience was a pleasant one. I will share your comments regarding our staff and breakfast with our staff. We look forward to having you join us... More

Been to Hilton Garden Inn Syracuse? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Syracuse

Also Known As:
Hilton Garden Inn Syracuse Hotel
Hilton Garden Inn Syracuse Hotel East Syracuse
Syracuse Hilton Garden Inn
Hilton East Syracuse
East Syracuse Hilton
Address: 6004 Fair Lakes Road, East Syracuse, NY 13057
Phone Number:
Location: United States > New York > Finger Lakes > East Syracuse
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in East Syracuse
#2 Family Hotel in East Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Syracuse 3*
Official Description (provided by the hotel):
The Hilton Garden Inn Syracuse, is in the eastern suburb of Syracuse, near companies such as Carrier, New Venture Gear, Bristol Meyer Squibb, and Time Warner Cable. The hotel is situated in the Pioneer office park, offering a campus-like setting. Deluxe accommodations, friendly service, and a relaxed atmosphere await our guests. Certain to please the busy executive or leisure traveler to the Syracuse, New York area are our array of special amenities, including complimentary high-speed internet access with secure PrinterOn remote printing, an in-room hospitality center with microwave, refrigerator, coffeemaker, two dual-line phones with voicemail and data ports, a large work desk, ergonomic chair, On Demand® video, TV video games, complimentary HBO® and a complimentary USA Today® each weekday morning. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity, Tingo, HotelsClick, Expedia, Hotels.com, Agoda, Venere and Otel so you can book your Hilton Garden Inn Syracuse reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Syracuse, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.