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Hilton Garden Inn Syracuse

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6004 Fair Lakes Road, East Syracuse, NY 13057
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Hilton Garden Inn Syracuse
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343 Reviews from our TripAdvisor Community

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Traveler rating
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    119
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    9
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119
65
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113
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (343)
  • Mar-May only
    (85)
  • Jun-Aug only
    (112)
  • Sep-Nov only
    (80)
  • Dec-Feb only
    (66)
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Syracuse, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Good staff, quality of room and good food, friendliness despite the quiet and not excited location. Done, Need to have the hotel with shopping and mall surroundings. I do not have anything to add for the comments.

Review collected in partnership with Hilton Garden Inn

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Flemington, New Jersey
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Was in Syracuse for the Syracuse Nationals car show. We always stay at a Hilton Garden Inn whenever possible. We love the charm of the locale in which the hotel is situated. We had a great weekend other than the horribly hot weather which is not usual for Syracuse in July.

Review collected in partnership with Hilton Garden Inn

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Endwell, New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My family and I stayed at the Hilton Garden Inn in Syracuse on July 10, 2015. Matt greeted us as we entered the hotel and assured us that our early check in request would be no problem. After checking in, we went to our room which we found to be impeccably clean and refreshing. My wife made a request for... More 

Was this review helpful? Yes 1
Louisville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The rooms smell great and are very comfortable. We stayed for three nights. Checkin was a breeze. Staff was helpful and very kind. Breakfast was inexpensive and made to order. The pool is on the smaller side, but nicely cared for.

Review collected in partnership with Hilton Garden Inn

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Lincolnshire England
Level Contributor
56 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for three nights while attending a sales meeting near by. The hotel is very good with excellent staff who are very helpfull. The rooms are big and are very well equipt. Beds extremely comfortable and the room was kept very clean and tidy. Food was also good in the restaurant and the breakfast although if you only want... More 

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Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. More 

New York City, New York
Level Contributor
9 reviews
7 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

First I want to start with my first impression (rose) LOL...I would give it to Shaun (spelled correctly I may add) at the front desk. I traveled with my two young children 15 hours straight from Charlotte NC....when I checked in (early 9 am), they were having a water issue....no water service in the area with no idea when it... More 

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ROCHESTER
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel is extremely clean, up-to-date, and comfortable! The hotel staff are very friendly and accommodating, which makes being away from home easier. I had a lovely dinner in the dining room during my stay and I would highly recommend it!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience with Trip Advisor. We are happy to hear that you enjoyed your stay with us. I have passed along your comments to our staff. We are always striving to improve our service. It is nice to hear that our Guests have enjoyed their time with us. We look forward to having you join us.. More 

Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We only stayed one night and was just driving through Syracuse so we arrived late and left early. However the hotel was very nice.. Rooms were big and clean, staff very friendly and the breakfast was really good!!

Was this review helpful? Yes
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience with Trip Advisor. We are happy to hear that you enjoyed your stay with us. I have passed along your comments to our staff. We are always striving to improve our service. It is nice to hear that our Guests have enjoyed their time with us. We look forward to having you join us.. More 

Clifton Park, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We went to meet family and received one of our rooms with is separate living room. It made visiting so much easier! the rooms were very quiet, clean and well appointed. the staff were helpful and very friendly.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience with Trip Advisor. We are happy to hear that you enjoyed your stay with us. I have passed along your comments to our staff. We are always striving to improve our service. It is nice to hear that our Guests have enjoyed their time with us. We look forward to having you join us.. More 

Ottawa, Canada
Level Contributor
12 reviews
7 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Asa Diamond member, i get to pick the hotel room,. Usually the room is selected by default considering my profile. This time, I didn´t get a chance to pick and I let the system do the job. The result was a good Hilton room but with a view not worth of a traveler. I was placed initially on the 2nd... More 

Was this review helpful? Yes
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for sharing your experience with Trip Advisor. . I have passed along your comments to our staff. We are always striving to improve our service. It is nice to hear that our Guests have enjoyed their time with us. We look forward to having you join us.. More 

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