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Hilton Garden Inn Syracuse

3.0 of 5 6004 Fair Lakes Road, East Syracuse, NY 13057
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Certificate of Excellence 2014
Hilton Garden Inn Syracuse
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Hilton Garden Inn Syracuse
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269 reviews from our community

Traveler rating
    136
    95
    24
    7
    7
See reviews for
94
54
11
82
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stittsville, Canada
1 review
5 of 5 stars Reviewed 1 week ago

The Hilton Garden Inn, Syracuse is a terrific hotel. Our room was very clean, the hotel was well maintained and the staff were fantastic. This was my first time staying here, but it certainly won't be my last!

Review collected in partnership with Hilton Garden Inn

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Nashua, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This Hotel is one of the best I have stayed at. I travel for work and stay at many hotels every week and this Hotel rates at the top. The staff is friendly and courtous. The food is great and the hotel is very clean.

Review collected in partnership with Hilton Garden Inn

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Connecticut, USA
Top Contributor
75 reviews 75 reviews
39 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have usually come here for breakfasts while staying at other hotels nearby because this place is the only one with good (in my opinion) breakfast. Their breakfats is cooked to order omellet or eggs of your style plus sausage, ham, potatoes plus many cold items like berries, yougurt, pastries, fruit, juice, tea, cofffee, and all of it for only... More

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New York City, New York
Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family & I stayed at the Hilton Garden Inn Syracuse last month while visiting my sister in Syracuse. The staff is very friendly & accommodating. We had 2 rooms which I requested to be near each other & not on the ground level. The staff gave us 2 rooms next to each other on the 2nd floor. The Hotel... More

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Endicott, NY
Contributor
13 reviews 13 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is in a great location. It is away from downtown Syracuse. It is beautiful inside and outside. The beds were very comfortable. It was nice and clean and we had a Keurig for our use in our room. The best part was breakfast. It was excellent. We had made to order eggs and anything else we could want.... More

Review collected in partnership with Hilton Garden Inn

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Senior Contributor
23 reviews 23 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel was very pretty on the outside and in the atrium part. The staff was very friendly and the rooms were, just ok. Everything inside this hotel room was just average, not what you would expect from a "Hilton". Problem is, that we picked this hotel after reading that it was "1 exit away from the Destiny mall!". Ok.... More

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Hood River, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Truly a professional staff all around who go out of their way to make sure you have a pleasant stay. Rooms were very clean and functional. Hotel is close enough to the downtown and airport, without having the noise and crowds of being in those places. But the staff was truly the best part of the stay. Friendly, accommodating, professional... More

Review collected in partnership with Hilton Garden Inn

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Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you Tracy L for your review and all of your lovely comments regarding your recent stay with us. Our hardworking staff members truly go above and beyond for our guests, so I will be sure to share your feedback with them. Thank you again for your review and we hope that you will stay with us again the next... More

Cambridge, United Kingdom
1 review
5 of 5 stars Reviewed September 16, 2014

I've stayed at hundreds of Hiltons and Hilton Garden Inns over the last few years. I don't expect frills at Garden Inns, which is why they are usually more affordable. But this one stands out by having an unusually characterful pub/restaurant with excellent food and excellent service. A real surprise and a delight for a weary UK traveller, expecting no... More

Review collected in partnership with Hilton Garden Inn

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Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you Andrew J for your kind words regarding our Wild Goose Pub. I'm glad you had a great experience during your stay and were able to enjoy our delicious food and great service. We hope you will stay with us again the next time you are in Syracuse! More

1 review
5 of 5 stars Reviewed September 11, 2014

Breakfast, which I had the pumpkin waffles which was suggested by the person doing the cooking, were much better than average for hotel of this type. Lovely setting even though close to I-90. Also had dinner there as the dining options off site are limited.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review

Thank you for your review regarding your recent stay with us. Glad you could enjoy our seasonal pumpkin waffles! I hope you found your dinner to be delicious as well. Thank you again for your review and I hope you will stay with us again the next time you are in the Syracuse area! More

Plymouth, Massachusetts
Top Contributor
153 reviews 153 reviews
55 hotel reviews
140 helpful votes 140 helpful votes
3 of 5 stars Reviewed September 9, 2014

We have been staying at this property once or twice a year since 2007. I have written three previous reviews documenting the ups and downs of our experiences there. These are my fourth and final comments on this property. I think I failed to mention previously that the corporate park in front of the hotel is very lovely, featuring rich... More

Was this review helpful? Yes 1
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Additional Information about Hilton Garden Inn Syracuse

Address: 6004 Fair Lakes Road, East Syracuse, NY 13057
Phone Number:
Location: United States > New York > Finger Lakes > East Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Syracuse 3*
Number of rooms: 100
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Also Known As:
Hilton Garden Inn Syracuse Hotel East Syracuse
Syracuse Hilton Garden Inn
Hilton East Syracuse
East Syracuse Hilton

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