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CrestHill Suites Syracuse

3.0 of 5 6410 New Venture Gear Drive, East Syracuse, NY 13057
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
CrestHill Suites Syracuse
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CrestHill Suites Syracuse
CrestHill Suites Syracuse
CrestHill Suites Syracuse
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436 reviews from our community

Traveler rating
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    113
    36
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    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Potsdam, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This place was not what I expected after reading the many positive reviews. At a very quick glance, things don't look too bad. But after your eyes focus... well, you see things you'll wish you hadn't. The carpet was dated and needed vacuuming, the walls were dirty (black hand marks on the kitchen wall around the circuit breaker panel), microwave... More 

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Salisbury, MD
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed two days in February 2015. Great laid back spot for a family with two kids; the one bedroom layout works well if you have kids sleeping in pack and plays. The staff are friendly and helpful; it's clean and quiet. Will gladly stay again.

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Mechanicsburg, PA
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

We had to attend a funeral and stayed at CrestHill Suites on 2/26 and 2/27. The staff was exceptional - courteous and helpful. The breakfast was above average. The room, however, was average or below. The edges of the computer chair were so torn that the stuffing was showing. The couch has an obvious brown stain on it. The kitchen... More 

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Manotick
Senior Contributor
21 reviews 21 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean, great rate, well appointed. Free beer in the lobby with a free meal that is simple and changes daily. Breakfast and wifi included. Not too close to shopping but the airport is close by. Will be back in the summer to try the outdoor pool with the kids.

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Gainesville, Florida, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed at this hotel, which is located in the Syracuse airport area. Upon arrival, I was warmly greeted at the front desk by Leo, who was so helpful and friendly. I hadn't slept in over 26 hours, and he kindly chose a room for me in a quiet location away from the elevator and ice machine to ensure... More 

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Wayland, Massachusetts, United States
Top Contributor
66 reviews 66 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was in town for a Syracuse U visit with family. Rooms are huge and come with a full kitchen. Gave plenty of room for all. Fairly easy to get to from highway. Nothing of note nearby, but a fine home base. Even with below 0 temps, room was warm and shower hot. Breakfast was OK. Best thing is it was... More 

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jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Well Mike, Now,, you found your "Home away from Home" when you or your friends come to visit either Syracuse University or Central New York. Thank you for taking the time to write your review. We hope to see you in the near future. Jim Stocker and staff. More 

Boston, Massachusetts
Contributor
14 reviews 14 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This place was amazing for a hotel in the Syracuse airport area. The only thing that sucked was check in. When we were trying to check in, a mother and daughter that were touring SU came in a minute before us and kept asking question after question to the man behind the desk, blindly ignoring us. Right as my boyfriend... More 

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jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

I thank you for your patience, I will speak to Leo about being more observant to the guests waiting in front of him and the order in which they came in. I apologize for your long wait to check in. I am glad everything went smoothly and that you enjoyed your stay. We look forward to hosting your needs again... More 

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 3 weeks ago

I lived at Cresthill Suites from June -November 2014, and it was an incredible experience! The hotel is clean, and well kept. The bed was comfortable, and the rooms fairly large. It was almost like staying in a small one bedroom apartment. It's located just off I-90 at East Syracuse, and minutes from anywhere in the city it seems. It's... More 

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jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Mike, Thank you for the great review about both the hotel and the staff here at the CrestHill Suites! I am quite sure Amanda would like to say a big "THANK YOU" for mentioning her name and taking the time to write your appreciation for her efforts. Hope to see you soon! Thank you and good luck and safe travels.... More 

Ottawa, Canada
2 reviews
3 of 5 stars Reviewed 4 weeks ago

It was great overall in room quality considered the price. However, the bath tub was very dirty; it wasn't just unclean, as we could see stuff in the drain and it backed up into the bathtub as we ran the water.

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jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

I am very sorry to hear about the condition of the bathroom facilities in your room. I will alert the housekeeping department to double check the drains on all the tubs. Thank you for your business and we certainly hope this won't deter you from returning to our hotel on your next trip to Syracuse. Jim Stocker More 

2 reviews
5 of 5 stars Reviewed January 25, 2015

Stayed there with a group of friends, from the time we walked into the lobby we were greeted by a polite gentleman named Leo, He went above and beyond to ensure that out stay was pleasant. The complex appears well maintained and very clean, our 2 room suite was comfy and clean, well stocked with amenities for a extended stay.... More 

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jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Greg, Thank you so much for acknowledging the staff members who have gone out of their way to make you feel comfortable and at home! "Home away from home" is our motto, and the staff lives it every day. We hope to see you soon. Safe travels. Jim Stocker More 

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Additional Information about CrestHill Suites Syracuse

Address: 6410 New Venture Gear Drive, East Syracuse, NY 13057
Location: United States > New York > Finger Lakes > East Syracuse
Price Range (Based on Average Rates): $
Hotel Class:3 star — CrestHill Suites Syracuse 3*
Number of rooms: 86
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Also Known As:
Cresthill Suites Syracuse Hotel East Syracuse
Cresthill Hotel East Syracuse
Cresthill Hotel Syracuse
Hotel Style:
#1 Best Value Hotel in East Syracuse
#1 Romantic Hotel in East Syracuse
#2 Family Hotel in East Syracuse
#3 Business Hotel in East Syracuse

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