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CrestHill Suites Syracuse

Certificate of Excellence
3.0 of 5
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6410 New Venture Gear Drive, East Syracuse, NY 13057
CrestHill Suites Syracuse
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Ranked #2 of 16 Hotels in East Syracuse
Certificate of Excellence
A recent review
3 of 5 stars reviewed 1 week ago
Lordragn Salem, NH
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467 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Salem, NH
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed in a 2 bedroom suite. Wonderful space for 4. Small things do annoy though: hairdryer not working, lamp broken. Very comfortable beds, nice pool, good breakfast (continental but variety), good exercise room. Beyond the basic housekeeping issues, a simple thing that would have made life simpler: nightlight in the bathroom. I usually have a flashlight but missed it this... More 

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Glendale, Arizona
5 of 5 stars Reviewed 1 week ago

When we arrived , the person at the check in could not have been nicer. The room was excellent & was more than we expected.( kitchen & utensals was all furnish. Breakfast was great ( Better than most higher price hotels). When returning to the area we would stay there again!!

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Memphis, Tennessee
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I visited Syracuse for a wedding and chose CrestHill Suites based on previous reviews on TripAdvisor, and as is always the case, it was a great choice. Even though I arrived earlier than check-in time, Leo at the front desk was super friendly and accommodated me as soon as I arrived. It was a hot day and they offered some... More 

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jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you Die-Anna for a very nice review. We are so glad you enjoyed your visit and welcome you back whenever your travels take you to Syracuse New York. Thank you and come again! Jim Stocker More 

Buffalo, New York
Level Contributor
55 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall a good visit, room was nice, bed was cozy and staff was very friendly. I didn't utilize the happy hour or pool but guest seemed to enjoy them. The biggest drawback has to be the road noise. It seems like the hotel is located on a drag strip that has a lot of accidents.

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jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you very much for taking the time to write a review on your visit to CrestHill Suites. We hope to see you in the near future. Jim Stocker More 

Cleveland, OH
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We Got there at 9:30 pm and left at 9am. It had a very nice, clean and spacious room, and was a Great value. We skipped Continental breakfast, because it didn't look very good. I would definitely recommend to anyone. Hotel is Right off the freeway.

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jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you sharing your thoughts on your recent stay with us. I am sorry you did not take in the breakfast, I feel you would have been very satisfied with what we offer as it is so much more than a continental breakfast. We have two to three hot items as well as bagel,s muffin,s various bread,s yogurt, fresh cut... More 

Brooklyn, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here with my family on a trip back to NYC from Niagara falls. The price was great. Our room was nice and clean but it had a strange smell when we just walked in. The pool was outdoors and it was clean and neat, however the pool was much smaller then the pictures online. They had a great free... More 

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jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

AnnaKaye, Thank you very much for taking the time to review your experience here at the CrestHill Suites. We are glad you enjoyed your stay. Please stop in again when your travels include Central New York. Safe Travels. Jim Stocker More 

Canada
Level Contributor
130 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was an amazing find for us. The hotel is very clean, has spacious rooms, and the staff is absolutely first rate. The hotel is also very quiet, which is a bonus for those travelling with small children. Even the doors in the rooms close quietly (can't figure out why more hotels don't adopt those kinds of doors). A nice,... More 

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jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you very much for such a wonderful review. We thank you for sharing your experience with others. hope to see you in the near future. Jim More 

Westerville, Ohio
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here with husband over Memorial Day Week-end 2015 while visiting family. One bedroom suite had a separate roomy sitting area and a full kitchen. Rooms were clean and comfortable. Hot continental breakfast had tasty food (eggs, bacon, sausage, pancakes, fruit, yogurt, pastries,etc.) The outdoor pool was open, clean & relaxing. This hotel is nice for business and pleasure. While... More 

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jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you so much for staying with us at the CrestHill Suites and sharing your thoughts on TripAdvisor. We are glad that you enjoyed your stay with us, please come back soon. Safe Travels! Jim More 

Syracuse, New York
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The suites are very nice and the beds are VERY comfortable. Two newer style TVs. Good wifi signal. The pool is wonderful...clean, cool water, very refreshing! I stayed here for three nights. The first night, the room was incredibly hot. The air conditioning in the main room has only one tiny vent and there was very little air coming out.... More 

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jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you for sharing your experience, these reviews helps us better evaluate our services we offer and also allows us to correct any deficiencies. This most likely was the case with your AC unit, the units are designed well and work adequately on most occasions, unfortunately at times, they need to be replaced as some are getting old. The problems... More 

Radford, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

This is an excellent hotel! Jim Stocker and his amazing staff do a great job of providing guests with beautiful, well-equipped suites; an outstanding hot breakfast; a wonderful exercise room; and even delicious dinners during social time, Monday through Thursday. The beautiful pool and patio area is extremely spacious and well-maintained. If you are looking for outstanding accomodations in the... More 

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you Mr. Educator123, Myself, and the entire staff here at CrestHill Suites, are sad to see you and your wife go. Good luck in your new life down south in Virginia. Caraline says "Good Bye" too. Thank you for the positive words on your review of the hotel. Please stop in and visit should your travels take you back... More 

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