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All 15 East Syracuse hotels

CrestHill Suites Syracuse

3.0 of 5 Hotel   |   6410 New Venture Gear Drive, East Syracuse, NY 13057
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CrestHill Suites Syracuse
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87%
Ranked #2 of 15 Hotels in East Syracuse
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
mKay54 Lowville, New York
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395 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lowville, New York
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This place came highly reccommended from a friend of the family and I am so happy that I took her advice! I stayed here over the weekend so I wasn't able to check out their night time meal. I also didn't spend much time in their gym but, I was able to spend some time in their swimming pool and... More

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Well mKay from Lowville,,,, We will certainly look forward to you becoming one of our many regulars who come down to Syracuse to either shop or just relax. Thank you for the kind words that you have expressed about the hotel and the staff here. Please come back soon and brings some friends.... Pass the CrestHill Suites word to all... More

Petawawa, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

So my husband and I came into East Syracuse for the weekend to attend a football game. After reading the reviews on Trip Advisor we decided to book at CrestHill Suites...were people paid off to write good reviews!?! I come from a back ground of working in hotels and this definitely ranks in the lowest. Cleanliness is one of the... More

Was this review helpful? Yes 1
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

I am very sorry to hear about all the problems you encountered. I invite you to call me directly so I may address some of your concerns and offer you some form of compensation. Your experience is highly unusual, and truly not the norm here at CrestHill Suites. Please give me a call at your earliest convenience. Jim Stocker General... More

Syracuse, New York, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Used this hotel for our guests for our daughters wedding weekend They could not been more helpful. Great place They were there for our every need All our guest enjoyed staying here. Shuttle was used and very helpful They took care of all our hotel guest bags They let use use the meeting room for our after party Many thanks

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you so much for writing a very nice review. I hope you and your family had a wonderful reunion and enjoyed your daughter's wedding. Call us again when another daughter gets married! Thank you! Jim Stocker More

south jersey
Contributor
12 reviews 12 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago

I had an unpleasant weekend here. But first some good: the place is very clean; the front desk friendly. The rooms are suites, reasonably laid out, except the eating area in my room (200) was a counter between the kitchenette and living room with one chair and one office chair -- it doubled as a desk. The pool was nice,... More

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jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

I have to say, your experience is very unusual.... We have been a totally non-smoking hotel for three years now. As many other hotels will agree, sometimes someone does smoke in a room, but when that does happen, there are cleaning procedures that are followed immediately. Out of the 24 employees, we only have five who do smoke, so we... More

Romrod, Germany
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We were there for a wedding and stayed two nights. Real nice place. Every room has a full kitchen with everything you need to cook your own stuff. Interesting room layout: big kitchen, medium size living room, seperate bedroom and bath. Only wierd thing is that the only closet is in the bathroom. All very comfortable. We found out that... More

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jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you for taking the time out of your day to write such a nice and complete review of the hotel. Our staff takes great pride at both the high standards of cleanliness and friendliness of the staff. It is "home away from home" for many of our guests...., Many people stay here for their jobs, working away from home.... More

Ottawa, Canada
Top Contributor
59 reviews 59 reviews
53 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 1 week ago

Cresthill Suites is a really good value place (<$100) in a quiet area of Syracuse. It is simple, unpretentious & good accommodation for a fair price. Suitable too for longer stays. Good kitchens, separate bedroom with comfortable king size bed, 2nd TV, good & free wifi, complimentary breakfast & evening snacks, outdoor pool, guest laundry etc. Service is friendly &... More

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you very much for the excellent review on your stay here at CrestHill Suites. Thank you for selecting us to host your lodging needs while visiting Syracuse. We certainly hope to see you again in the near future! Safe travels! Jim Stocker More

Contributor
17 reviews 17 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Got this hotel as part of a Priceline deal (3-stars or above option) $71 before taxes. I was a little concerned as I never heard of this hotel. The hotel and room was clean which is the main thing for me. My suite was roomy, the bed was comfortable, and the fitness center was acceptable. I learned they have free... More

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Well "Thank you" for taking the time out of your busy day to write a nice review on CrestHill Suites. We are certainly glad you found us and were happy with everything here at the hotel. New customers are an opportunity to develop long term loyal customers! We hope you will become one. Please be sure to stay with us... More

Stockton, NJ
Contributor
15 reviews 15 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really enjoyed a 2 night weekend stay for some late summer touring of the area. Pleasant, clean, quite hotel and enjoyable breakfast. Definitely will stay there again. Plan on arriving during daylight because the area can be a bit confusing in the dark until you get your bearings; but once you see their sign you'll have no problem, lot is... More

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you for staying with us here at the CrestHill Suites. We certainly we keep a light on for you so you can find your way to us again. Hope to see you soon, safe travels! Jim Stocker More

Somerset, New Jersey
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Overall, a good hotel. Comfortable, good location, good staff - specially Leo at the front desk - was very accommodating. The hotel shop needs to be better stocked. Would love to come back and stay here again.

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you very much for recognizing one of the "GEMS" in the industry! Leo is certainly one of a kind and is an asset to our company and hotel. Please make sure you stop in again during your travels to the Syracuse area in the future. Thank you! Jim Stocker More

Grimsby, Canada
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We went to shop in Syracuse this past weekend and have much the same experience as the previous poster who raved about the hotel - the beds - how well equipped the rooms were, etc. Our experience turned a little sour when we made a point of being downstairs before 10am to have breakfast. Mind you, it was 09:55 and... More

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

I thank you for taking the time to write about your experience here at our hotel. I am very concerned over your comments and observations about the breakfast and the staff's hurry to close down. I will address that immediately with them, usually we do keep it going until 10 minutes after closing time. thank you for shedding light on... More

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Additional Information about CrestHill Suites Syracuse

Address: 6410 New Venture Gear Drive, East Syracuse, NY 13057
Location: United States > New York > Finger Lakes > East Syracuse
Price Range (Based on Average Rates): $
Hotel Class:3 star — CrestHill Suites Syracuse 3*
Number of rooms: 86
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Also Known As:
Cresthill Suites Syracuse Hotel East Syracuse
Cresthill Hotel East Syracuse
Cresthill Hotel Syracuse

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