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All 15 East Syracuse hotels

CrestHill Suites Syracuse

3.0 of 5 Hotel   |   6410 New Venture Gear Drive, East Syracuse, NY 13057
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CrestHill Suites Syracuse
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88%
Ranked #1 of 15 Hotels in East Syracuse
Certificate of Excellence 2014
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380 reviews from our community

Traveler rating
    240
    95
    31
    8
    6
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162
96
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Ottawa, Canada
Contributor
19 reviews 19 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had another wonderful stay at the Cresthill Suites. We were lucky enough to get one of their newly renovated 2 bedroom suites. The room was nice and clean and the beds were very comfortable. It was also very quiet. We slept with our bedroom window open and never heard a thing. Breakfast was good on both days and there... More

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Hi Pierre and Jayne, I thank you so much for the kind words about the facility and the staff! It is always nice to see you and the family every few months. Hopefully you got a lot of shopping in and we hope to see you before the holiday season. thank you and save travels. See you soon! Jim Stocker More

North Tonawanda, New York, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great Hotel! Great Staff! Check in process was quick and easy. The young lady at the front desk named Amanda was more than helpful, and extremely pleasant. I am from Buffalo and have stayed at many hotels and never before have I seen a social hour with a free light dinner, beer, wine and soda. Enjoyed the stay and will... More

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Hi Shaun, Thank you for recognizing one of our very important staff members, Amanda. she and all the others at the front desk do an excellent job in welcoming our guests to the hotel. Glad you enjoyed the light fare dinner, it certainly increases the value for all the CrestHill guests. Thank you and we hope to see you again... More

Avon, Ohio
Top Contributor
94 reviews 94 reviews
35 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Stopped here overnight while traveling west on the Thruway. Called from car and they had room and the rate was good. Nice outside pool and sitting area. Rooms were large and reasonably clean, not spotless, but not dirty either. There were a few items left in the refrigerator by previous occupants (ugh!). Outside parking lot door stuck closed part of... More

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you for sharing your experience you had at our hotel on your recent trip. I will share your comments with both the housekeeping and breakfast staff. Please understand that we do strive for improvement and your comments will be taken very seriously. Thank you for stopping by and we certainly hope you do use us again. Safe travels. Jim... More

Mt. Vernon, NY
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I think maybe it was the way the hallways and elevator smells like old people. But everything else was pretty great actually. The cleaning staff was excellent and they did come every day, contrary to what I had read in a previous review. The room was clean and the neighborhood was accessible. The breakfast was good but the staff cleaned... More

Was this review helpful? Yes 2
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

I really can't put my finger on your comment about a smell in the hallways or elevator. I walk the halls and elevator each and every day and have never noticed anything but an occasional cooking smell coming from one of the guest room. the housekeeping staff does do a great job everyday. They even spray the hallways twice a... More

Perth, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel! Great rooms with kitchens! Great staff throughout the hotel! And great hot breakfast each day included with your room. The pool was lovely and nice to sit out on work on our laptops by the pool. Convenient to the shopping and restaurants.

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Well Hinch6, Thank you for your great review..... come down during the November weekends with all the others from Perth and Ottawa..... Tell your friends about the accommodations here at CrestHill Suites! C U soon! Jim Stocker More

Dix Hills, New York
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 nights our the 8/25 NYS Fair visit. We were very happy to see that other rave reviews about the cleanliness and excellent condition of the full kitchen, bedroom, & bathroom were true. The place is inexpensive, located near all major highways and the staff are excellent. The free breakfast was great and convenient. We will... More

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you for the compliments and we certainly hope to see you every year when the State Fair comes around. Thank you and safe travels..... See you next August. Jim Stocker More

toronto
Contributor
15 reviews 15 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stumbled upon this gem at 1:30 this morning while driving through upstate New York. All I can say is even for far more money, this was an amazing find. Had a huge two bedroom suite for $130. Big kitchen , two baths, three tv's; need I say more. Super friendly staff and the place is spotless. Has a gorgeous... More

Was this review helpful? Yes 2
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Kristen, Thank you for your lovely review of our hotel. I take great pride in all the staff that works here at CrestHill Suites, they are very detailed oriented and very friendly and polite with all our guests. Stop in again when your venture away from Toronto! Jim Stocker More

Ottawa, Canada
Contributor
14 reviews 14 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Travelled here in August 2014 with 2 adults and 3 kids. We booked the 2 bedroom suite and found it had plenty of room for our family. One room had two queen and the other a king with a full bathroom in each bedroom. The suite had a full kitchen and was fully equipped. Breakfast was standard fare and the... More

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Our suites, especially our two bedroom suites are not your typical four walls and a bathroom hotel room. Privacy doors between rooms make the rooms very quiet and peaceful. Remember, pass the word to all your friends and let them know that October and November are good times to come to Syracuse and visit CrestHill Suites for all the excellent... More

Syracuse, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

Everyone was extremely helpful. The facility was very clean and updated. I did have one request and they met it quickly. They had 2 very good front desk attendants. Jennifer the evening front desk attendant was very helpful.

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you for acknowledging the staff members and Jennifer! Thank you for the positive review, we look forward to a future stay for Clifford. Jim Stocker More

Buffalo
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Extremely clean. Neighborhood felt safe. Within 5 minutes' drive are PLENTY of family eateries, fast food, coffee & donut places, and with Wegman's about 5 minutes away, you can make good use of the kitchen space in the hotel room. Apartment sized refrigerator, small dishwasher, FULL SIZE range w/oven, microwave, toaster, coffee maker. Heck, there was even a garbage disposal... More

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Totally Marvelous! We appreciate your wonderful and very complete review that you shared with others on this site. The staff does take great pride and work very hard at upholding our high cleanliness standards. It is great for them to be recognized for their hard work and dedication! Hope to see you again on your next trip to the Syracuse... More

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Additional Information about CrestHill Suites Syracuse

Address: 6410 New Venture Gear Drive, East Syracuse, NY 13057
Location: United States > New York > Finger Lakes > East Syracuse
Price Range (Based on Average Rates): $
Hotel Class:3 star — CrestHill Suites Syracuse 3*
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Also Known As:
Cresthill Suites Syracuse Hotel East Syracuse
Cresthill Hotel East Syracuse
Cresthill Hotel Syracuse

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