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All 15 East Syracuse hotels

CrestHill Suites Syracuse

3.0 of 5 Hotel   |   6410 New Venture Gear Drive, East Syracuse, NY 13057
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CrestHill Suites Syracuse
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88%
Ranked #1 of 15 hotels in East Syracuse
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
TOM__NY__16666666 Dix Hills, New York
  • Overview
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375 people have reviewed this hotel

Traveler rating
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160
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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English first
Dix Hills, New York
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for 2 nights our the 8/25 NYS Fair visit. We were very happy to see that other rave reviews about the cleanliness and excellent condition of the full kitchen, bedroom, & bathroom were true. The place is inexpensive, located near all major highways and the staff are excellent. The free breakfast was great and convenient. We will... More

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you for the compliments and we certainly hope to see you every year when the State Fair comes around. Thank you and safe travels..... See you next August. Jim Stocker More

toronto
Contributor
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stumbled upon this gem at 1:30 this morning while driving through upstate New York. All I can say is even for far more money, this was an amazing find. Had a huge two bedroom suite for $130. Big kitchen , two baths, three tv's; need I say more. Super friendly staff and the place is spotless. Has a gorgeous... More

Was this review helpful? Yes 2
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Kristen, Thank you for your lovely review of our hotel. I take great pride in all the staff that works here at CrestHill Suites, they are very detailed oriented and very friendly and polite with all our guests. Stop in again when your venture away from Toronto! Jim Stocker More

Ottawa, Canada
Contributor
14 reviews 14 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Travelled here in August 2014 with 2 adults and 3 kids. We booked the 2 bedroom suite and found it had plenty of room for our family. One room had two queen and the other a king with a full bathroom in each bedroom. The suite had a full kitchen and was fully equipped. Breakfast was standard fare and the... More

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Our suites, especially our two bedroom suites are not your typical four walls and a bathroom hotel room. Privacy doors between rooms make the rooms very quiet and peaceful. Remember, pass the word to all your friends and let them know that October and November are good times to come to Syracuse and visit CrestHill Suites for all the excellent... More

Syracuse, New York
1 review
5 of 5 stars Reviewed 1 week ago

Everyone was extremely helpful. The facility was very clean and updated. I did have one request and they met it quickly. They had 2 very good front desk attendants. Jennifer the evening front desk attendant was very helpful.

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you for acknowledging the staff members and Jennifer! Thank you for the positive review, we look forward to a future stay for Clifford. Jim Stocker More

Buffalo
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Extremely clean. Neighborhood felt safe. Within 5 minutes' drive are PLENTY of family eateries, fast food, coffee & donut places, and with Wegman's about 5 minutes away, you can make good use of the kitchen space in the hotel room. Apartment sized refrigerator, small dishwasher, FULL SIZE range w/oven, microwave, toaster, coffee maker. Heck, there was even a garbage disposal... More

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Totally Marvelous! We appreciate your wonderful and very complete review that you shared with others on this site. The staff does take great pride and work very hard at upholding our high cleanliness standards. It is great for them to be recognized for their hard work and dedication! Hope to see you again on your next trip to the Syracuse... More

Senior Contributor
26 reviews 26 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

40 y/o father/husband: Having booked through Priceline, our group of two adults and two kids arrived to find we had been booked in a room with one king bed. The friendly and helpful desk clerk was able to get us into a room with a pull-out loveseat, which we appreciated, though one of us still had to sleep on the... More

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

I thank you for taking the time to share your comments from each family member. I will address each comment with each department involved. We will take each one as a opportunity to improve! However, I am not too sure what more I can put out for breakfast, We offer full size bagels, breads, danishes, english muffins, whole and cut... More

Potsdam, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

Room was very clean. Staff was very friendly and knowledgeable. Hats off to Heather during check in she made us feel right at home. Upon walking into our room we felt right at home! The hot breakfast the next morning was very good and started our day off right. It was a pleasure to see the General Manager making his... More

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you for sharing your experience here at CrestHill Suites on TripAdvisor. Heather has only been working here for two short weeks and has made a very positive impact on all the guests she comes in contact with...... Thank you for all your great comments and please make sure you stop in again on your next trip to the Syracuse... More

Bean Station, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

Heather was a very knowledgeable person on the area and very pleasant we had a small issue about our room she took care of it in a fast and orderly manner. She was always smiling and was terrific with my children.

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Heather is one of our newest employees, she has just two weeks under her belt and has already made a positive effect on both the guests and employees alike. Thank you for taking the time to recognize her in this forum, I will pass this along to her, I am sure she will appreciate it! Thank you and we hope... More

Northport, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I travel frequently to the area to visit my Syracuse University college student. I have stayed in a number of hotels in the area but this by far is my go to place! I feel welcome every time I stay. The rooms are clean and well appointed. They are also incredibly reasonably priced. I had a slight problem with my... More

Was this review helpful? Yes 1
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

WOW,,,, thank you for the glowing review you have shared with others. Leo is certainly a jewel, a diamond in the industry. you can move in any time you wish! Thank you and please, the next time you are here, introduce yourself to me.... Jim Stocker More

Schenectady, New York
Top Contributor
76 reviews 76 reviews
39 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

stayed here four nights while working at the airport. I stopped in early (well before 3PM check in) as I was in dire need of using internet for some work on my computer. The gentleman at the desk graciously let me sit in the lobby to do my work after I explained that I had reservations beginning that night for... More

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you very much for such a complete review of the hotel. We certainly hope you share your experience with others. Hope to see you soon! Jim Stocker More

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Additional Information about CrestHill Suites Syracuse

Address: 6410 New Venture Gear Drive, East Syracuse, NY 13057
Location: United States > New York > Finger Lakes > East Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:3 star — CrestHill Suites Syracuse 3*
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Also Known As:
Cresthill Suites Syracuse Hotel East Syracuse
Cresthill Hotel East Syracuse
Cresthill Hotel Syracuse

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Romantic Hotel in East Syracuse #1 Best Value Hotel in East Syracuse #2 Business Hotel in East Syracuse #3 Family Hotel in East Syracuse
Hotel Class
Number of rooms
86

Questions & Answers

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1 question
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Syracuse, New York
1 month ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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