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All 15 East Syracuse hotels

CrestHill Suites Syracuse

3.0 of 5 Hotel   |   6410 New Venture Gear Drive, East Syracuse, NY 13057
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CrestHill Suites Syracuse
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88%
Ranked #1 of 15 hotels in East Syracuse
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Jayme1030
  • Overview
  • Reviews (359)
  • Photos (74)
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  • Room tips (62)
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359 people have reviewed this hotel

Traveler rating
    231
    87
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    6
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152
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41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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English first
Stewartsville, New Jersey
1 review
2 of 5 stars Reviewed 4 days ago NEW

We read reviews of this hotel on Trip Advisor and it sounded fine so we booked a room for two nights. When we checked in we noticed that the carpet was wet near the air conditioner. The clerk at the front desk said she would send someone to check on it. The next day the carpet was still wet and... More

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

I am very sorry to hear that you were not satisfied with your stay. What you experienced is truly not the norm for this hotel. I apologize and invite you to contact me thru our website, so I remedy the problems in that room and can also offer you a complimentary room on your next visit to our area. Thank... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We stayed a week in one of the fully furnished 2 bedroom/2 bath suites and it was perfect ! Plenty of room and no one felt like they were on top of anyone ! The location was convenient as we have family in Syracuse, Auburn and Oneida, thruway is right there ! The staff is also amazing since the first... More

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Good Afternoon Jayme1030, Thank you for taking the time out of your day to write such a nice and informative review of the hotel and a few of it's key staff members. It certainly makes my job easier and far more pleasant to have people like Evelyn and Rachel to work along side with. Both really care about the guests... More

Syracuse, New York
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

For the past 2 years I have stayed 2 nights and 3 days at this hotel with a group of 25-30 women who sew. The suites are spacious, clean, and have comfortable beds. I love the full kitchen and two bathrooms. We use the large conference room area and the room off of the dining space for our classes. The... More

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you very much for the wonderful review of the hotel and the surrounding area! I believe your group is coming back very soon, I hope you all have just as much fun this time as you had the last time you visited. See you soon! Jim Stocker More

wilmington nc
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My son and I stayed here while in the area for a family reunion. Due to some unforeseen circumstances we didn't arrive the first night until after 1 am. The desk clerk was great The room was clean and roomy. Would definitely stay there again. The breakfast selection was quite ample. Everyone working there was very pleasant overall a great... More

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you for your kind review of the CrestHill Suites Syracuse. We hope that you enjoyed your family reunion and decide to come back to Syracuse again for your yearly get together. I share your thoughts on the breakfast, everyday we offer a wide variety of hot and cold selection, glad to start everyone's day off right... Save travels to... More

Syosset, New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a different kind of Hotel. It might be a little dated but the hotel is clean. The room size was great had a studio with 2 queen beds. The evening social was really good we had Pasta the night we arrived. The breakfast was really good nice selection. It was cold when we stayed, kids didn't get to... More

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Brian, A "BIG" thank you for your review of the hotel.... Stop in again anytime,,,, The pool is been very popular this summer, it is kept at 90 degrees, so even when it is cold outside, it is even more relaxing. Thank you and save travels. Jim Stocker More

New York
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent one night here to catch an early flight from SYR Hancock airport. Very convenient to airport. Quiet, clean room, comfortable bed, large and spacious room with kit hen and sitting area. Pool in grassy courtyard. Staff courteous and helpful. Breakfast buffet included in price, eggs, cereal, toast coffee, etc. Will definitely put on the list for the future.

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Than you Chantzi for your nice review of your stay in Syracuse at the CrestHill Suites. We certainly hope to see you in the near future. Stay a little longer and enjoy the weather and the pool! Jim Stocker More

london
Top Contributor
84 reviews 84 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we stayed for one night as a break between Hartford, Conn, and back home. we checked in to a very nice suite with a mini-kitchen and separate bedroom. great bed - very comfortable. the place was very clean. after several days of eating in restaurants, we wanted to just find a grocery store and do some 'home' food. the front... More

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you for an excellent review of the Cresthill Suites. We are so glad you were completely satisfied with everything about your stay with us! Please allow us to host your lodging needs in the future when passing through Syracuse! Thank you and safe travels..... Jim Stocker More

Williamsburg, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

About 2 weeks ago some friends and I were passing through and decided to stop for the night on our way down to Atlantic City. My friend called ahead of time and booked us a 2 bedroom suite. When we got in, no one was at the desk. We waited about 5 minutes before the girl came back to the... More

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Thank you for your nice review of the hotel and your stay. Sometimes at night, we ask a lot of our front desk employees and have them multi-tasking throughout the night. Usually, she is very friendly and very organized, this must have been one of those nights when she was running around. We hope that you do find your way... More

Jamesville, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

Great rooms. Jim the General Manager made some promises to us for my daughters wedding and not only did everything he promised but even more. Jim went above and beyond our expectations to make a special event more special.

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

Gene, Thank you for bringing your family's wedding business to us. We are so glad everyone had an excellent time,,,,,,, From what I heard, the wedding was beautiful and everyone enjoyed themselves. Now lets get to work on your next daughter's wedding. Once again, thank you for allowing us to host your special event! Jim Stocker More

Miami Beach, Florida
1 review
5 of 5 stars Reviewed 5 weeks ago

I had came up with a group of people from Florida. We had came across your hotel and decided to check it out . We loved it from the moment we walked in the door . The only thing we did not like about the hotel though was the girl who was working the night shift, I believe her name... More

Was this review helpful? Yes
jstocker, General Manager at CrestHill Suites Syracuse, responded to this review

I thank you for taking the time out of your day to write a review about your stay with us! We are so glad you found us and we certainly hope to see you again on your next visit to the Syracuse area.... Bring more Florida sunshine the next time you visit! Thank you! Jim Stocker More

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Additional Information about CrestHill Suites Syracuse

Address: 6410 New Venture Gear Drive, East Syracuse, NY 13057
Location: United States > New York > Finger Lakes > East Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:3 star — CrestHill Suites Syracuse 3*
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Also Known As:
Cresthill Suites Syracuse Hotel East Syracuse
Cresthill Hotel East Syracuse
Cresthill Hotel Syracuse

74 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Romantic Hotel in East Syracuse #1 Best Value Hotel in East Syracuse #2 Family Hotel in East Syracuse #3 Business Hotel in East Syracuse
Hotel Class
Number of rooms
86

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