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East Syracuse

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DoubleTree Hotel Syracuse


TripAdvisor Popularity Index
#2 of 14 hotels in East Syracuse
Ranked #3 for business in East Syracuse
TripAdvisor Traveler Rating
3.5 of 5 stars 41 Reviews
Recommend77% |
Write a review
“Good stay with everything we needed” Dec 1, 2009 - jayson11
“Eh.........” Oct 16, 2009 - 2worldtravelersnj
Call now to book: 1-800-45-HOTEL from hotels.com
Get a great room at a smart price
Avg price for top East Syracuse hotels = €94
€94* CrestHill Suites Syracuse 4.5 of 5 stars 91% recommend
*Average prices

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What's Near DoubleTree Hotel Syracuse

Similar Nearby Hotels
Distance in: mi km
Hotel EUR* Distance Rating
Embassy Suites Hotel Syracuse €105 0.5 mi 0.9 km 3.5 of 5 stars
CrestHill Suites Syracuse €94 0.6 mi 0.9 km 4.5 of 5 stars
Hilton Garden Inn Syracuse €112 0.6 mi 1.0 km 3.5 of 5 stars
Courtyard by Marriott Syracuse €99 0.7 mi 1.2 km 3.5 of 5 stars
Residence Inn Syracuse €113 0.7 mi 1.2 km 3 of 5 stars
All Hotels in East Syracuse
*Average price
Top-Rated Nearby Restaurants
Distance in: mi km
restaurant Distance Rating
Grimaldi's Ristorante 0.8 mi 1.3 km 4 of 5 stars
Joey's Classic Italian Dining 1.1 mi 1.8 km 4 of 5 stars
Pronto Joey's 1.1 mi 1.8 km 4 of 5 stars
All Restaurants in East Syracuse
Top-Rated Nearby Things to Do
Distance in: mi km
Thing to Do Distance Rating
Museum of Science & Technology 6.4 mi 10.2 km 4 of 5 stars
Rosamond Gifford Zoo 7.7 mi 12.4 km 4 of 5 stars
Seaway Navigation And Tours, Ltd 10.7 mi 17.2 km 3.5 of 5 stars
DoubleTree Hotel Syracuse
6301 Route 298
East Syracuse, NY 13057
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Web Comments from Travelers (3)
Title Source
“Doubletree Syracuse” Expedia.com
“3* Syracuse NY--Wyndham Syracuse $45 3/15” BiddingForTravel.com
“East Syracuse - Wyndham Syracuse 3*” BiddingForTravel.com
DoubleTree Hotel Syracuse
Hotel class 3.5 of 5
6301 Route 298, East Syracuse, NY 13057
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Best fare found from Portland to Syracuse: $230

Reviews you can trust

77% Recommend
3.5 of 5 stars 41 reviews
Excellent
15
Very good
11
Average
7
Poor
6
Terrible
2
By trip type
All (41)
Business (10)
Couples (12)
Family (7)
Friends getaway (0)
Solo travel (8)
[ Date ] [ Rating ]
“Good stay with everything we needed”
Save Review
5 of 5 stars
jayson11   1 contribution
gatineau
Dec 1, 2009 | Trip type: Family

Stayed at the Doubletree for 2 nights during a very busy weekend. We reserved 2rooms,at check-in there were no non smoking rooms available. We didn't mind but verymuch preferrred a smoke free room. After further searching the desk clerk (Allie) found us 2 non-smoking rooms. We were very happy. the rooms were well made up and clean. Nothing super fancy... more

Management response from
doug_snavely, General Manager

Dear Guest, I was delighted to hear that you had a wonderful stay with us at the Doubletree Syracuse, especially on such a busy weekend. I am glad we were able to ensure you received a non smoking room and it was nice to hear your comments concerning the cleanliness of the hotel and and service in the restaurant as...

“Eh.........”
Save Review
3 of 5 stars
2worldtravelersnj   40 contributions
NJ
Oct 16, 2009 | Trip type: Business, Solo travel

Checking out this morning, in town for 1 night on business. Overall hotel is ok but a bit dated and in need of a refreshing like the hallway carpets, some of the fixtures and room furnishings. The fintess center is new, there is also a nice pool and spa as well. Didn't enjoy the meal at the hotel bar/rest. Quiet... more

Management response from
doug_snavely, Manager

Dear Guest, I have read your review and was happy that you chose to stay at the Doubletree Syracuse. Our team strives to exceed all of our guests expectations by providing quality service in a clean environment, while empowering our staff to ensure guest satisfaction. I appreciate your feedback and agree. We are constantly updating the hotel and are currently...

“Disappointing second visit to this hotel”
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3 of 5 stars
dragonlady06   7 contributions
Ottawa, Ontario
Sep 11, 2009 | Trip type: Family

On the Labour Day long weekend, my family and I drove to New York to do some cross-border shopping, and we stayed at this hotel while in Syracuse. What occurred during our stay was a series of mistakes whereby all of our requests were mistakenly noted as coming from a different room. To begin with, we requested extra room supplies... more

Management response from
doug_snavely, Manager

Dear Guest, Thank you for taking the time to provide this valuable feedback concerning you recent visit to the DoubleTree Hotel Syracuse. Our reputation as an establishment who puts their guest’s needs first is our highest priority and is what we are committed to every day. This is why I was concerned to read of your dissatisfaction during your stay...

“Horrible Hotel”
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1 of 5 stars
vegaslvr2007   5 contributions
Las Vegas
Sep 3, 2009 | Trip type: Couples

My husband and I had the misfortune of staying at the Doubletree Inn from August 28 - September 2, 2009 and found the experience horrible. After traveling across the country from Las Vegas to see my husband's 16 year old nephrew who was battling leukemia at Upstate Medical Center,we arrived in Syracuse late Friday Night to heavy rain and two... more

Management response from
doug_snavely, Manager

Dear Guest, First of all I can’t express enough my gratitude for the time you have taken to provide us with this valuable feedback. I also apologize that our shortfalls caused you an inconvenience, especially considering the circumstances of your visit to the Doubletree Syracuse. We take pride in our reputation of providing quality service in a clean environment, while...

“Clean, quite hotel”
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4 of 5 stars
grif858   3 contributions
San Diego, CA
Aug 31, 2009 | Trip type: Business, Couples
1
person found this review helpful

Being from the west coast, I have some pretty high standards for hotels. Surprisingly, I was happy staying here. This is not a 5-star hotel but it's a very solid 3.5. Rooms have recently been renovated so they are clean - though a bit small - but nice. The front desk was welcoming, food from the restaurant was ok, but... more

Management response from
doug_snavely, Manager

Dear Guest, I read your review and was happy to here of your satisfaction with your recent stay at the Doubletree Syracuse. We hope to see you again very soon on your next visit East! Sincerely, Doug Snavely

“What a great find!”
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5 of 5 stars
charrma   5 contributions
Gatineau, Québec
Aug 29, 2009 | Trip type: Family

Mi wife and I wanted to do a weekend getaway with the kids. Parts of our weekend was to include some "slacking off" in a Pool and some shopping... We found the DoubleTree Hotel to me an excellent choice. The Hotel From the exterior, the Hotel does appear to be somwehat older that any hotelof the surroundings. That being said,... more

Management response from
doug_snavely, Manager

Dear Guest, I was delighted to hear that you had a wonderful stay with us at the Doubletree Syracuse. It was nice to hear your comments concerning the cleanliness of the hotel and pool as the team here works diligently toward that goal for our guests. Thank you so much for staying with us and we hope to see you...

“Pleasant stay, but nothing special.”
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4 of 5 stars
leadpntchp   5 contributions
syracuse, ny
Aug 9, 2009 | Trip type: Solo travel

THE GOOD: Easy check-in; Room and Bath were clean. Indoor pool, hot tub looked nice. Exercise room MUCH better than any other I've seen in a hotel. Ate at the bar, food was ecellent. THE BAD: The room was very "vanilla" - Very little decor, small Tube TV. Outdoor pool was a little small - not a big deal -... more

Management response from
doug_snavely, Manager

Dear Guest, I have read your review and was happy to hear that you enjoyed your stay at the Doubletree Syracuse. Our team strives to exceed all of our guests expectations by providing quality service in a clean environment, while empowering our staff to ensure guest satisfaction. I appreciate your feedback and agree. We emptied and cleaned the outside pool...

“Adequate hotel, good location”
Save Review
4 of 5 stars
Edgingin   23 contributions
Waban, Massachusetts
Aug 3, 2009 | Trip type: Family

Stayed on the way to Niagra. Good locaion - easy to get to right off of the highway. Room was clean and quiet. Major chain restaurants and stores within 10 mins (helpful as we were traveling with small children). Pool and pool area looked reasonably nice (it rained, we didn't use it). more

Management response from
doug_snavely, Manager

Dear Guest, I read your review and was delighted to hear that you chose the Doubletree Syracuse as you traveled to Niagra Falls, since we are so conveniently located off the New York State Thruway. We do have both an indoor and outdoor pool for your enjoyment "rain or shine" during your next visit to Syracuse. We hope to see...

“So average”
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3 of 5 stars
Sikhguy   5 contributions
Dallas
Apr 29, 2009 | Trip type: Business

Nothing great here. Hotel is at or below average in EVERYTHING. I cannot think of one thing that they did better than another place. Quite disappointed more

Management response from
doug_snavely, Manager

Dear Guest, I reviewed your comments regarding your stay with us at the Doubletree Syracuse. We take all comments seriously and value the feedback received. I apologize you stay was "so average" and assure we work hard to provide the best in service and accomendations focused toward a WOW experience. I assure you that your comments will be shared with...

“Check to see if renovations are completed”
Save Review
2 of 5 stars
jimc107   1 contribution
New York
Apr 19, 2009 | Trip type: Couples

Our stay was just ok. Third stay at this hotel in past 10 months. There are renovations taking place. Our room was not one of them. Carpeting is stained with something red. My wife killed a silverfish bug in bathroom during the night. Had to hold the handle down on the toilet to flush completely. It was noisy. At 0100... more

Management response from
doug_snavely, Manager

Dear Guest, I reviewed your comments regarding your stay with us at the Doubletree Syracuse. We do take all comments seriously and appreciate the time you took to provide us with this feedback. I sincerely apologize for the condition of the rooms and am happy to report that as of the end of April we have in fact completed the...

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DoubleTree Hotel Syracuse Also Known As

  • Doubletree Hotel East Syracuse
  • Doubletree East Syracuse
  • East Syracuse Doubletree
Address: 6301 Route 298, East Syracuse, NY 13057