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All 15 East Syracuse hotels

Americas Best Value Inn - East Syracuse

2.0 of 5 Hotel   |   6608 Old Collamer Road, East Syracuse, NY 13057-1204 (Formerly Microtel Inn - East Syracuse)
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24%
Ranked #14 of 15 hotels in East Syracuse
  • Overview
  • Reviews (27)
  • Photos (28)
  • Amenities
  • Room tips (9)
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27 people have reviewed this hotel

Traveler rating
    2
    6
    9
    5
    5
See reviews for
3
10
4
1
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Any
English first
Painted Post
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 days ago NEW

Pleasantly suprised. Nice hotel, clean. Quiet. Easy to get to off the thruway. Budget priced. Room was clean, nice tv. Drawback is ice machine was on second floor. Management very nice and helpful. Air conditioning worked well.

Was this review helpful? Yes
Vancouver, Canada
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Clean, basic accommodation, a/c worked well. This is a budget-priced hotel. The bathroom sink had a large crack down the side. The staff were responsive, but not very friendly (requests were handled quickly though).

Was this review helpful? Yes
GM-ABVI_Syracuse, Guest Relations Manager at Americas Best Value Inn - East Syracuse, responded to this review

We sincerely appreciate your time and effort to write us a very insightful review. Our staff is held to a high standard of hospitality and I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication. I do hope you'll return and that we can surpass your expectations of service and accommodations. More

1 review
3 of 5 stars Reviewed June 19, 2014 via mobile

Very adequate. Mirrors everywhere are unsettling . Rooms lit by fluorescent lights. CRTv is old skool. Bed is adequate. Room is pragmatic in its approach. It is a place of rest, no more no less. It's perfect for the budget traveler off I-90, close to the highway and inexpensive.

Was this review helpful? Yes
GM-ABVI_Syracuse, Guest Relations Manager at Americas Best Value Inn - East Syracuse, responded to this review

We appreciate that you've the time to rate our hotel and to explain your experience. We seek to give each guest a very comfortable and accommodating experience. Thank you for your business and review. We hope to see you again when your travels bring you back to the area! More

Ottawa, Canada
Top Contributor
95 reviews 95 reviews
35 hotel reviews
65 helpful votes 65 helpful votes
1 of 5 stars Reviewed May 26, 2014

Unfortunately this is one of the worst ABVI we have stayed at. It used to be a Microtel and was coverted in the last 2 years as the previous ABVI just a block away was one of the best on their network. The rooms are micro, the beds are uncomfortable, the lighting poor and the pillows are mushy and warn... More

Was this review helpful? Yes
GM-ABVI_Syracuse, Guest Relations Manager at Americas Best Value Inn - East Syracuse, responded to this review

I am so sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. It's our primary goal to ensure that you receive the best lodging experience and we wish to let you know that your voice is extremely important to us. Through feedback like yours we are able to... More

East Syracuse, New York
1 review
2 of 5 stars Reviewed May 17, 2014 via mobile

My mom and I stayed there just for a weekend and it was cheap so we thought we'd give it a try. The front desk people are very nice however, when we walked up the stairs to our room(no elevator) the whole hallway smelled horribly of cigarette smoke. We walked into our room and it was very small. The bathroom... More

Was this review helpful? Yes
GM-ABVI_Syracuse, Guest Relations Manager at Americas Best Value Inn - East Syracuse, responded to this review

I am so sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. It is our goal to provide the best lodging experience to our valued guests and we wish to let you know that your voice is of utmost importance to us. We value your opinion and suggestions... More

Rochester, New York
1 review
1 of 5 stars Reviewed May 11, 2014 via mobile

This is one of the worst hotels I have stayed in. Our room wasn't cleaned or properly equipped with soap or towels. The pillows were old and flat. The bathroom door was broken, as was one of the outside doors. Wouldn't recommend this hotel.

Was this review helpful? Yes
GM-ABVI_Syracuse, Guest Relations Manager at Americas Best Value Inn - East Syracuse, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Know that your voice is important to us and that we are addressing the issues that you indicated in an effort to improve upon the guest experience. I hope you'll come back to see how we are growing, improving and evolving through constructive... More

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 20, 2014

no frills hotel room, washroom fully functional, breakfast basic. Mattress could be a bit nicer (was lumpy) but otherwise fine stay. Good location right off the highway. There are many hotels in the same area so maybe check around but this place was great value

Was this review helpful? Yes
GM-ABVI_Syracuse, Guest Relations Manager at Americas Best Value Inn - East Syracuse, responded to this review

Thank you for sharing the details of your most recent stay with us at America's Best Value Inn! We are thrilled to hear that you enjoyed your stay and we are grateful for your honest comments regarding the ways that we can improve upon your guest experience. We look forward to your next stay! More

Oakville, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 22, 2014

I didn't have high expectations when I chose this 2 star, all I wanted was a clean quiet place to sleep to break up a road trip. As soon as I walked into the hotel the smell of cigarette smoke was overpowering. My non-smoking room was just as bad so I opened the window to get some fresh air which... More

Was this review helpful? Yes 2
GM-ABVI_Syracuse, Guest Relations Manager at Americas Best Value Inn - East Syracuse, responded to this review

Thank you for taking the time to tell us why the condition of your room failed to meet your expectations. We value your business, and understand your frustration regarding the smell of smoke in your room and the disturbance of being woken up. We value your feedback and will use it to further improve our hotel in the future. It... More

Beaverville, Illinois
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 8, 2014

Just don't have any other expectations. Cheap it is clean or updated it is not. The location is out of the way for most places so walking is out of the question. It really needs a good cleaning and at least a little updated. The staff is nice and that's about all you can look forward to this place. If... More

Was this review helpful? Yes 1
GM-ABVI_Syracuse, Guest Relations Manager at Americas Best Value Inn - East Syracuse, responded to this review

We are so glad to hear that you felt your stay was a good value and met your expectations. Furthermore, your honest feedback is highly appreciated as it will help us to be more efficient when it comes to providing the level of service and accommodations you deserve. We will evaluate the condition of the rooms and take necessary action... More

New York
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 14, 2014

This place is a little run-down but we didn't get into the airport until midnight and just needed a bed for a night. You get what you pay for and the price was very cheap. Just remember to bring your own shampoo, cream rinse, and lotion. The only thing they do provide is soap. The place is quiet and out... More

Was this review helpful? Yes
GM-ABVI_Syracuse, Guest Relations Manager at Americas Best Value Inn - East Syracuse, responded to this review

Good day! We appreciate your recent feedback regarding your stay. It is wonderful to hear that you enjoyed our hotel and would recommend us to others, that is truly the best compliment we can be given. Again, thank you for choosing Americas Best Value Inn - East Syracuse, we appreciate your business and look forward to your next visit. More

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Additional Information about Americas Best Value Inn - East Syracuse

Address: 6608 Old Collamer Road, East Syracuse, NY 13057-1204 (Formerly Microtel Inn - East Syracuse)
Location: United States > New York > Finger Lakes > East Syracuse
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn - East Syracuse 2*
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Also Known As:
Microtel East Syracuse
East Syracuse Microtel

28 photos of this hotel

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Amenities

Free Parking Wheelchair access
Hotel Class
Official Description (provided by the hotel)
With a convenient location minutes from I-90 and perks like free continental breakfast, free Wi-Fi, free local and Long distance phone calls to the US and Canada - the wallet-friendly Americas Best Value Inn is poised to provide a convenient and budget-conscious stay for all our patrons. At Americas Best Value Inn - East Syracuse, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 
Number of rooms
99

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