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All 15 East Syracuse hotels

Americas Best Value Inn - East Syracuse

2.0 of 5 Hotel   |   6608 Old Collamer Road, East Syracuse, NY 13057-1204 (Formerly Microtel Inn - East Syracuse)
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Americas Best Value Inn - East Syracuse
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Ranked #14 of 15 hotels in East Syracuse
  • Overview
  • Reviews (32)
  • Photos (28)
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32 people have reviewed this hotel

Traveler rating
    2
    6
    10
    7
    7
See reviews for
3
12
4
1
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

I was awakened at 7:30 by housekeeping for an extra alarm clock that was in my room. REALLY PEOPLE!!!!! Hallway was wet and smells nasty. Not a good experience at all. My car messed up and needed a room but I Will check reviews on hotels from now on .

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 1 week ago NEW

one of the dirtiest hotels i've ever seen. smelly, rugs badly stained and worn. everthing is old and rundown. chair ripped and stained. outside entrance door broken. landscaping non-existent. generally poorly maintained.

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed one night while on our way to Long Lake, NY. The rooms could definitely use an update. The ac in our room had no knobs and was not on when we arrived. We turned the ac on and opened the window with a screen that had a huge hole. We showered and the room never cooled down, tried to... More

Was this review helpful? Yes 3
London, Canada
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We had a long drive from London Ontarion to Syracuse and arrivednat 4:00 am to be greeted by nobody at the front desk. I waited a half hour and even tried to call from the front desk area and did not work. When the front desk person arrived carrying a bowl cereal and not care we waited and he was... More

Was this review helpful? Yes 1
GM-ABVI_Syracuse, Guest Relations Manager at Americas Best Value Inn - East Syracuse, responded to this review

Thank you so much for sharing your review with us. Your one voice is very important to us! It is always our aim to impress our guests, no matter when they arrive, and your comments have brought an important service issue to our attention. We hope you'll return and enjoy a much more hospitable experience. More

Grand rapids
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

ASK FOR A ROOM AWAY FROM ANY OF THE SIDE DOORS! People were in and out all night and the door would slam shut every time. I also asked for a non-smoking room and it reeked of cigarettes. When I asked the front desk if the room was in fact non-smoking they assured me it was but the non-smoking sign... More

Was this review helpful? Yes 2
GM-ABVI_Syracuse, Guest Relations Manager at Americas Best Value Inn - East Syracuse, responded to this review

I am so sorry that you did not enjoy your stay with us. It is always our ultimate goal to exceed your expectations and it is disheartening to learn that we did not do this. Know that your comments will help us to continue to improve upon the guest experience and we hope you'll return to see for yourself. Thank... More

Painted Post
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Pleasantly suprised. Nice hotel, clean. Quiet. Easy to get to off the thruway. Budget priced. Room was clean, nice tv. Drawback is ice machine was on second floor. Management very nice and helpful. Air conditioning worked well.

Was this review helpful? Yes 3
GM-ABVI_Syracuse, Guest Relations Manager at Americas Best Value Inn - East Syracuse, responded to this review

I am so glad that you were pleasantly surprised with our accommodations and hospitality. It is wonderful to hear from our guests who have enjoyed our service enough to give such a high rating and complimentary review. We look forward to your next visit! More

Vancouver, Canada
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 1, 2014

Clean, basic accommodation, a/c worked well. This is a budget-priced hotel. The bathroom sink had a large crack down the side. The staff were responsive, but not very friendly (requests were handled quickly though).

Was this review helpful? Yes 2
GM-ABVI_Syracuse, Guest Relations Manager at Americas Best Value Inn - East Syracuse, responded to this review

We sincerely appreciate your time and effort to write us a very insightful review. Our staff is held to a high standard of hospitality and I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication. I do hope you'll return and that we can surpass your expectations of service and accommodations. More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 19, 2014 via mobile

Very adequate. Mirrors everywhere are unsettling . Rooms lit by fluorescent lights. CRTv is old skool. Bed is adequate. Room is pragmatic in its approach. It is a place of rest, no more no less. It's perfect for the budget traveler off I-90, close to the highway and inexpensive.

Was this review helpful? Yes 1
GM-ABVI_Syracuse, Guest Relations Manager at Americas Best Value Inn - East Syracuse, responded to this review

We appreciate that you've the time to rate our hotel and to explain your experience. We seek to give each guest a very comfortable and accommodating experience. Thank you for your business and review. We hope to see you again when your travels bring you back to the area! More

Ottawa, Canada
Top Contributor
97 reviews 97 reviews
35 hotel reviews
67 helpful votes 67 helpful votes
1 of 5 stars Reviewed May 26, 2014

Unfortunately this is one of the worst ABVI we have stayed at. It used to be a Microtel and was coverted in the last 2 years as the previous ABVI just a block away was one of the best on their network. The rooms are micro, the beds are uncomfortable, the lighting poor and the pillows are mushy and warn... More

Was this review helpful? Yes 1
GM-ABVI_Syracuse, Guest Relations Manager at Americas Best Value Inn - East Syracuse, responded to this review

I am so sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. It's our primary goal to ensure that you receive the best lodging experience and we wish to let you know that your voice is extremely important to us. Through feedback like yours we are able to... More

East Syracuse, New York
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 17, 2014 via mobile

My mom and I stayed there just for a weekend and it was cheap so we thought we'd give it a try. The front desk people are very nice however, when we walked up the stairs to our room(no elevator) the whole hallway smelled horribly of cigarette smoke. We walked into our room and it was very small. The bathroom... More

Was this review helpful? Yes 1
GM-ABVI_Syracuse, Guest Relations Manager at Americas Best Value Inn - East Syracuse, responded to this review

I am so sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. It is our goal to provide the best lodging experience to our valued guests and we wish to let you know that your voice is of utmost importance to us. We value your opinion and suggestions... More

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Additional Information about Americas Best Value Inn - East Syracuse

Address: 6608 Old Collamer Road, East Syracuse, NY 13057-1204 (Formerly Microtel Inn - East Syracuse)
Location: United States > New York > Finger Lakes > East Syracuse
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn - East Syracuse 2*
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Also Known As:
Microtel East Syracuse
East Syracuse Microtel

28 photos of this hotel

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Official Description (provided by the hotel)
With a convenient location minutes from I-90 and perks like free continental breakfast, free Wi-Fi, free local and Long distance phone calls to the US and Canada - the wallet-friendly Americas Best Value Inn is poised to provide a convenient and budget-conscious stay for all our patrons. At Americas Best Value Inn - East Syracuse, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 
Number of rooms
99

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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