We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 15 East Syracuse hotels

Quality Inn

2.5 of 5 Hotel   |   6611 Old Collamer Road South, East Syracuse, NY 13057 (Formerly Fairfield Inn)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Quality Inn to your Saves list
Quality Inn
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
55%
Ranked #11 of 15 hotels in East Syracuse
A recent review
3 of 5 stars reviewed 4 days ago
Mark B Binghamton
  • Overview
  • Reviews (155)
  • Photos (30)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (26)
  • Location
  • More
Write a Review

155 people have reviewed this hotel

Traveler rating
    22
    55
    41
    23
    14
See reviews for
49
40
12
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Binghamton
Contributor
18 reviews 18 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I must say the hotel was convenient, the lay out of the hotel was great, the staff was accommodating,the room appeared to be clean, the a/c worked fine and in general it wasn't a bad experience. The hotel is in desparate need of an overall refreshing. From the popcorn ceilings to the tube type TV to the shabby/tired exterior; it... More

Was this review helpful? Yes
west babylon
Top Contributor
59 reviews 59 reviews
22 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was a last minute booking for us while getting our daughter to college. We arrived at 5 pm and I was surprised that our room was not ready. The desk clerk was pleasant and apologetic, but it was 2 hours past check in time and we had to wait. I found that odd. We took a first floor room... More

Was this review helpful? Yes
Ron P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ronald Pollack... More

Montreal, Quebec
Contributor
12 reviews 12 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Quality Inn East Syracuse Went for a girls shopping trip at Destiny Mall and stayed overnight at this Quality Inn. The room was not very large but for a night it served the purpose. Although we had a non-smoking room, we could still smell the stench of the smoke upon entering the room. The room could use a face-lift to... More

Was this review helpful? Yes
Ron P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Right there
1 review
2 of 5 stars Reviewed 2 weeks ago

Arrived at 3am with little interest on looking around, just a bed to sleep. The bed looks clean but there is mold in the bathroom (pic attached) so no shower today. Probably better options around if you have the time but this is decent enough if you need a place to sleep.

Was this review helpful? Yes
Ron P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Toronto, Canada
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Friday August 8th, visit, comfortable, staff nice, breakfast good, the girl filled it up best she could, pool was nice but they closed it way too early. 8 30 pm they came to close, really on a great Friday night in summer. ruby Tuesday walk behind us, reasonable rates

Was this review helpful? Yes
Ron P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ronald Pollack... More

Shaker Heights, Ohio
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We checked in at midnight after reserving online the day before and it was quick. It was cheap and we just needed a place to sleep. The room was small (2 double beds) but they were comfortable and all 4 of us slept well. It was quiet even though I-90 is close by and there were people still walking the... More

Was this review helpful? Yes
Ron P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Arlington, Massachusetts
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Quality Inn in East Syracuse, N.Y., rests at the far end of what surely is among the largest collection of hotel and motel chains anywhere along the New York State Thruway (Interstate 90), certainly along the long wing of the the Thruway through Western New York paralleling the Erie Canal. So, if you don't like what you get at... More

Was this review helpful? Yes 1
Ron P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ronald Pollack... More

Belleville, Canada
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 15, 2014

If you are looking for hotel in Syracuse, it would be difficult to beat this one. The rates are the lowest in the area, the hotel is clean and well maintained, and it is only 3 blocks from Carrier Circle (which is the hub for going anywhere around town). The king sized bed was very comfortable, and we seldom sleep... More

Was this review helpful? Yes 1
Ron P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ronald Pollack... More

Lincoln, Delaware
Contributor
15 reviews 15 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed June 20, 2014

Booked this hotel on line, as soon as we entered the parking lot the deterioration was visible, the general areas were dirty and unkempt, the elevator was equally the same, We were shown two rooms, the first we couldnt enter from the onslaught of smoke as soon as the door was opened, and this was a non smoking room that... More

Was this review helpful? Yes 2
Ron P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Rochester,NY
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 19, 2014

My sister had to have surgery in Syracuse. So the hospital provided a list of hotels in the area that gave a discounted rate. We arrived around 3am. The room was clean, plenty of towels. The beds & pillows were very comfortable. We had breakfast the next morning. It was a very basic continental breakfast.

Was this review helpful? Yes
Ron P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ronald Pollack... More

Owners: What's your side of the story?
If you own or manage Quality Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Quality Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn

Address: 6611 Old Collamer Road South, East Syracuse, NY 13057 (Formerly Fairfield Inn)
Phone Number:
Location: United States > New York > Finger Lakes > East Syracuse
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Travelocity, Tingo, HotelsClick, Choice Hotels, Priceline, Hotels.com, BookingOdigeoWL, Venere and Otel so you can book your Quality Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Hotel East Syracuse
Quality Inn East Syracuse
East Syracuse Quality Inn

30 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (19)
Viewed
Hotel & grounds (2)
Viewed
Dining (2)
Viewed
Room/suite (6)
Viewed
0:39
Videos (1)
Viewed
Bathroom (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (3)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in East Syracuse with
any amenities

Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Quality Inn-East Syracuse, located directly off I-90, the New York State Thruway, at exit 35. We are minutes from local businesses as well great shopping and entertainment at DestiNY USA. Syracuse is also the home of the Carrier Dome, the Syracuse Orange, The Great New York State Fair, and a short drive to Turning Stone Casino, and Waterloo Premium Outlet Mall. ... more   less 
Number of rooms
134

Questions & Answers

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer