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All 15 East Syracuse hotels

Quality Inn

2.5 of 5 Hotel   |   6611 Old Collamer Road South, East Syracuse, NY 13057 (Formerly Fairfield Inn)
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54%
Ranked #12 of 15 Hotels in East Syracuse
A recent review
3 of 5 stars reviewed 3 weeks ago
Mark B Binghamton
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157 reviews from our community

Traveler rating
    22
    55
    41
    24
    15
See reviews for
49
40
13
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
mansfield Pa.
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We went to this hotel because it showed up as 1.6 miles from the New York State Fair. When I called the desk clerk to confirm our late arrival he said it was actually 3 miles. It's more like 10...and it was extremely hard to find in the dark (no markings/signs on the main road). The beds were decent (soft... More

Was this review helpful? Yes
Ron P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Ottawa, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Old, smelly and dirty describes this hotel. The interior of the hotel, carpeted and tiled hallways looked like they hadn't been washed for some time. I stayed here with a 10 year old boy to see the new York State Fair. The bathroom had mold on the walls, around the tub and the soap dish. I advised the front desk... More

Was this review helpful? Yes
Ron P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Binghamton
Contributor
18 reviews 18 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I must say the hotel was convenient, the lay out of the hotel was great, the staff was accommodating,the room appeared to be clean, the a/c worked fine and in general it wasn't a bad experience. The hotel is in desparate need of an overall refreshing. From the popcorn ceilings to the tube type TV to the shabby/tired exterior; it... More

Was this review helpful? Yes
Ron P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ronald Pollack... More

west babylon
Top Contributor
59 reviews 59 reviews
22 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a last minute booking for us while getting our daughter to college. We arrived at 5 pm and I was surprised that our room was not ready. The desk clerk was pleasant and apologetic, but it was 2 hours past check in time and we had to wait. I found that odd. We took a first floor room... More

Was this review helpful? Yes
Ron P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ronald Pollack... More

Montreal, Quebec
Contributor
12 reviews 12 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Quality Inn East Syracuse Went for a girls shopping trip at Destiny Mall and stayed overnight at this Quality Inn. The room was not very large but for a night it served the purpose. Although we had a non-smoking room, we could still smell the stench of the smoke upon entering the room. The room could use a face-lift to... More

Was this review helpful? Yes
Ron P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Right there
1 review
2 of 5 stars Reviewed 4 weeks ago

Arrived at 3am with little interest on looking around, just a bed to sleep. The bed looks clean but there is mold in the bathroom (pic attached) so no shower today. Probably better options around if you have the time but this is decent enough if you need a place to sleep.

Was this review helpful? Yes
Ron P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Toronto, Canada
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Friday August 8th, visit, comfortable, staff nice, breakfast good, the girl filled it up best she could, pool was nice but they closed it way too early. 8 30 pm they came to close, really on a great Friday night in summer. ruby Tuesday walk behind us, reasonable rates

Was this review helpful? Yes
Ron P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ronald Pollack... More

Shaker Heights, Ohio
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 9, 2014

We checked in at midnight after reserving online the day before and it was quick. It was cheap and we just needed a place to sleep. The room was small (2 double beds) but they were comfortable and all 4 of us slept well. It was quiet even though I-90 is close by and there were people still walking the... More

Was this review helpful? Yes
Ron P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Arlington, Massachusetts
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 3, 2014

The Quality Inn in East Syracuse, N.Y., rests at the far end of what surely is among the largest collection of hotel and motel chains anywhere along the New York State Thruway (Interstate 90), certainly along the long wing of the the Thruway through Western New York paralleling the Erie Canal. So, if you don't like what you get at... More

Was this review helpful? Yes 1
Ron P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ronald Pollack... More

Belleville, Canada
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 15, 2014

If you are looking for hotel in Syracuse, it would be difficult to beat this one. The rates are the lowest in the area, the hotel is clean and well maintained, and it is only 3 blocks from Carrier Circle (which is the hub for going anywhere around town). The king sized bed was very comfortable, and we seldom sleep... More

Was this review helpful? Yes 1
Ron P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ronald Pollack... More

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Additional Information about Quality Inn

Address: 6611 Old Collamer Road South, East Syracuse, NY 13057 (Formerly Fairfield Inn)
Phone Number:
Location: United States > New York > Finger Lakes > East Syracuse
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
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Also Known As:
Quality Hotel East Syracuse
Quality Inn East Syracuse
East Syracuse Quality Inn

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