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All 15 East Syracuse hotels

Quality Inn

2.5 of 5 Hotel   |   6611 Old Collamer Road South, East Syracuse, NY 13057 (Formerly Fairfield Inn)
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56%
Ranked #13 of 15 hotels in East Syracuse
A recent review
4 of 5 stars reviewed 1 week ago
crossesfour Belleville, Canada
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  • Reviews (152)
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  • Room tips (25)
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152 people have reviewed this hotel

Traveler rating
    24
    53
    38
    22
    15
See reviews for
47
38
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22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Belleville, Canada
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are looking for hotel in Syracuse, it would be difficult to beat this one. The rates are the lowest in the area, the hotel is clean and well maintained, and it is only 3 blocks from Carrier Circle (which is the hub for going anywhere around town). The king sized bed was very comfortable, and we seldom sleep... More

Was this review helpful? Yes 1
Ron P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ronald Pollack... More

Lincoln, Delaware
Contributor
14 reviews 14 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 20, 2014

Booked this hotel on line, as soon as we entered the parking lot the deterioration was visible, the general areas were dirty and unkempt, the elevator was equally the same, We were shown two rooms, the first we couldnt enter from the onslaught of smoke as soon as the door was opened, and this was a non smoking room that... More

Was this review helpful? Yes
Ron P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Rochester,NY
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 19, 2014

My sister had to have surgery in Syracuse. So the hospital provided a list of hotels in the area that gave a discounted rate. We arrived around 3am. The room was clean, plenty of towels. The beds & pillows were very comfortable. We had breakfast the next morning. It was a very basic continental breakfast.

Was this review helpful? Yes
Ron P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ronald Pollack... More

Philadelphia, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 14, 2014

Instead of booking two hotels my friend and I would make the 3 hour drive across New York state to this hotel after a concert. This way I could book for 2 nights and not need to check out midday. Trade 3 hours of sleep and I could sleep in till 5pm. Arrive and check in at 4am went to... More

Was this review helpful? Yes 1
Ron P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Buffalo, New York
1 review
5 of 5 stars Reviewed June 9, 2014

Had a great time there with my family. The staff was great the room was clean and the pool was nice. The GM was great as well he help us with some local attractions. Great location and the breakfast was great also. I would definitely recommend this place to my friends and I will be here again when we take... More

Was this review helpful? Yes
Ron P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ronald Pollack... More

Ottawa
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 7, 2014

I choose this hotel because of price and ratings on Trip Advisor. I will say upfront, if the front desk service had not been so bad and my internet had worked in my room I would have said I received what I had paid for and been reasonably satisfied. I had booked 2 days and left after one. The front... More

Was this review helpful? Yes
Ron P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Plantation, Florida
Top Contributor
108 reviews 108 reviews
10 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed May 12, 2014

I made a late reservation for a hotel in the Syracuse area, so I had to try the Quality Inn. I usually stay at Residence Inn's, so this was going to be different for me. To my surprise, I was given a nice room with a king size be, sitting area, desk and small fridge and micro. The room was... More

Was this review helpful? Yes
Ron P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ronald Pollack... More

Olean, New York, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 2, 2014 via mobile

We didn't have reservations but Rob, the front desk clerk, was very helpful to 3 women from out town with accommodations and late dinner suggestions. The room was very nice, beds very comfortable and everything was nice and clean. I would highly recommend staying here.

Was this review helpful? Yes
Ron P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ronald Pollack... More

Hopkinton, Rhode Island
1 review
5 of 5 stars Reviewed April 25, 2014 via mobile

I was traveling and got stuck at the Quality Inn-East Syracuse, NY. Everyone was very nice and helpful. I would really like to thank the chief engineer. He really went out of his way to make sure my stay was pleasant. I would definitely recommend this hotel.

Was this review helpful? Yes
Ron P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ronald Pollack... More

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Additional Information about Quality Inn

Address: 6611 Old Collamer Road South, East Syracuse, NY 13057 (Formerly Fairfield Inn)
Phone Number:
Location: United States > New York > Finger Lakes > East Syracuse
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
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Also Known As:
Quality Hotel East Syracuse
Quality Inn East Syracuse
East Syracuse Quality Inn

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Quality Inn-East Syracuse, located directly off I-90, the New York State Thruway, at exit 35. We are minutes from local businesses as well great shopping and entertainment at DestiNY USA. Syracuse is also the home of the Carrier Dome, the Syracuse Orange, The Great New York State Fair, and a short drive to Turning Stone Casino, and Waterloo Premium Outlet Mall. ... more   less 
Number of rooms
134

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