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Courtyard by Marriott Syracuse Carrier Circle

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6415 Yorktown Circle, East Syracuse, NY 13057
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Courtyard by Marriott Syracuse Carrier Circle
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Courtyard by Marriott Syracuse Carrier Circle
Courtyard by Marriott Syracuse Carrier Circle
Courtyard by Marriott Syracuse Carrier Circle
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133 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Las Vegas
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Really enjoyed the friendly staff which made check in pleasant. The hotel was clean and quiet. My son was impressed with the iPhone charger. The breakfast was great...the eggs were fresh and the fresh fruit was high quality and delicious. The beds were incredibly comfortable and the curtains kept the light out. The microwave was an added and unexpected perk.

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Ottawa, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Nothing wrong with the hotel just that it is dated. Now renovations are going on so hopefully they modernize it a bit. Nice little courtyard in the center along with a pool. Room was clean beds are confortable. No breakfast included.

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TCaracci, General Manager at Courtyard by Marriott Syracuse Carrier Circle, responded to this review

Good Morning Willskor, Thank you for the recent review of our hotel. We are excited to say that all of our bathrooms have now been renovated with beautiful new tub surrounds, and all new plumbing for the shower and bath. Come back and visit us soon. Sincerely, Thomas C. General Manager More 

Chicago, Illinois
Level Contributor
83 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed June 22, 2015

We stay here overnight on a 16-hour drive from the midwest to upstate New York frequently. We usually choose a hotel in this Carrier Circle area, based on price or points (if we're with my dad). If we're using points, we stay here. We're usually arriving after 11, and leaving before 8, but it's always been easy and clean, with... More 

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TCaracci, General Manager at Courtyard by Marriott Syracuse Carrier Circle, responded to this review

Good Afternoon CMarcy21, I'm glad we were able to assist you again on your trip through Syracuse. Our staff does an excellent job, so I'm glad you are able to enjoy and relax. We are located just off exit 35 of the New York State Thruway, which makes easy access traveling anywhere through NYS. Hope to see you again soon.... More 

2 reviews
5 of 5 stars Reviewed June 22, 2015

as an employee of Marriott coming to another location, my standards are always high. upon check in i was greeted by Larry, he was very friendly and made us feel welcome as soon as we stepped in the door. Dawn and Shirley, the lovely front desk agents were more then helpful, courteous, and so accommodating. I felt at home from... More 

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TCaracci, General Manager at Courtyard by Marriott Syracuse Carrier Circle, responded to this review

Good Evening Jinni P, I enjoyed your review, so thank you for taking some time to write in. Our staf is extremely proud of the job they do each day, whether they work with our Front Desk team, Engineering, or Housekeeping, they all truly enjoy taking care of each and every guest. We hope to see you back soon. Sincerely,... More 

Victor, New York
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 15, 2015

Had issues checking in with confirmation given to me by 800 # Hilton reservations. Confirmation number was correct, name on reservation NOT even close to mine, credit card number used to hold room correct BUT wrong expiration date. Had to wait while 3 front desk agents tried to figure it out. Then got to room and the keys would not... More 

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TCaracci, General Manager at Courtyard by Marriott Syracuse Carrier Circle, responded to this review

Hello Kathleen C. Thank you for the recent comments. I apologize for the reservation confusion, and will work with our Front Desk & Reservations teams, to make sure all future reservations are 100% accurate, before being sent out. The hotel offers 200 MEGS if wifi throughout the hotel, available in guest rooms and all public space, including meeting rooms. Therefore,... More 

Bay City
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 14, 2015

Very nice hotel. Clean, updated room. The bed and pillows were very comfortable. The shower head was quality and the water pressure was very good. They have Paul Mitchell brand shampoo and conditioner. The service upon check in was excellent. Would certainly stay again!

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TCaracci, General Manager at Courtyard by Marriott Syracuse Carrier Circle, responded to this review

Greetings Leggyj, It was a pleasure hosting you, and I'm glad you enjoyed your visit. Our mattresses were all replaced in October 2014, so they are extremely comfortable. The water pressure in the guest rooms is awesome, topped off with the Paul Mitchell hair products make it all that much better. We will enjoy your future visits. Sincerely, Thomas C.... More 

Bowling Green, Kentucky
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 13, 2015

Our room was very clean. The grounds were quiet and we enjoyed the courtyard for a picnic supper. I do wish they offered free breakfast! Otherwise check in was very easy. The room had a mini fridge and chairs outside on the patio.

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TCaracci, General Manager at Courtyard by Marriott Syracuse Carrier Circle, responded to this review

Hello EB5, Your feedback is very much appreciated. Our Courtyard setting, is a great place to sit outside, on your patio, or in our Outdoor Experience area, while enjoying a nice glass of wine from our Bistro. Each of our guest rooms also have a small refridgerator, which can help for someone staying 2 or more nights. Come back and... More 

Level Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 13, 2015

This hotel is clean and comfortable. Even though I was able to buy a mini bottle of wine to unwind I could not sleep bc I had a coffee in route. There is a little road noise when the air conditioning kicks off too. Because we were part of a team we did get a complimentary breakfast which was adequate.

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TCaracci, General Manager at Courtyard by Marriott Syracuse Carrier Circle, responded to this review

Good Afternoon Kerrih44@aol.com, Thank you for the review. I'm glad you enjoyed the hotel, and it was a pleasure hosting your group. Our hotel is great for sports groups, where our meeting space is often used for a breakfast or meeting space for the team before the game/event. We look forward to hosting your team again. Sincerely, Thomas C. General... More 

Erie, Pennsylvania
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 29, 2015

I frequently stay at Courtyard Marriott properties. This particular location, though conveniently located to good restaurants, did not seem up to par with other Courtyard properties. The staff was very friendly but overall it is over-priced & somewhat dated. The rooms are also on the small side. I had to change to a different room because the air conditioning unit... More 

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TCaracci, General Manager at Courtyard by Marriott Syracuse Carrier Circle, responded to this review

Good Day Ker6185, I'm thrilled you enjoyed your scenic drive out to Colgate...it's beautiful. Our hotel is a great location for many local colleges & universities...Syracuse, LeMoyne, Colgage, Hamilton, Cazenovia, just to name a few. You should try that same drive come fall season, a beautiful view of the trees. Sincerely, Thomas C. General Manager More 

Pittsburgh, Pennsylvania
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 26, 2015

Typical Courtyard but the hotel staff was fabulous and above average breakfast. Convenient location off highway, but no highway noise. We were headed to Colgate University but there isn't much in Hamilton, so this was a great option. Even though it was still an hour to our destination, the drive was very pleasant and scenic.

Was this review helpful? Yes
TCaracci, General Manager at Courtyard by Marriott Syracuse Carrier Circle, responded to this review

Good Morning Mary S, Thank you for taking some time to review our hotel...it is feedback like yours that helps us assure great guest experiences each and everyday. Our location from the NYS Thruway makes easy access to many parts of NY, as we are just off exit 35. We have 137 standard rooms, each featuring a king bed and... More 

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