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SpringHill Suites Syracuse Carrier Circle

Certificate of Excellence
3.0 of 5
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6580 Weighlock Drive, East Syracuse, NY 13057
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SpringHill Suites Syracuse Carrier Circle
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Ranked #4 of 16 Hotels in East Syracuse
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
jlsheff jlsheff
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127 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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jlsheff
Level Contributor
53 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here recently driving through to a lacrosse tournament in MA. The location is very convenient from the NY Throughway (I-90). The property is newer and very well maintained. The rooms are spacious and the beds confortable. Road noise from I-90 is not too bad. The breakfast served is decent and gets you on your way. The quality of the... More 

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Danbury, Connecticut
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel for the first time in early July for 3 nights and was very pleased. The property was clean, the front desk staff was friendly and the room was very good. The exercise room was small but overall it was a pleasant stay. I would stay here again in the future when I'm back in town for... More 

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Toronto, Canada
Level Contributor
84 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is yet another hotel similar to about 7-8 others in the neighbourhood, but our usual ones (Embassy Suites and Doubletree) were sold out so we tried this one. This is a relatively new property, and it's quite bright and roomy. The room (2 doubles plus a sofa bed) was larger than many of the other ones we've stayed at... More 

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Danielle N, General Manager at SpringHill Suites Syracuse Carrier Circle, responded to this review

Thank you for taking the time to complete a review. I apologize that your stay did not meet your expectations. We do use our brand approved, standard mattresses and pillows. We also offer both foam and feather pillow options. Please feel free to give us a call to discuss any requests you may have in advance of your next stay.... More 

Scottsdale, Arizona
Level Contributor
205 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff at this hotel is very nice. And, our room was clean and quiet. But the design of the room was terrible. The room does not have a dresser. The only place to put your clothes is on the couch. That means that the "suite" does not have any seating except for the desk chair. So, two people can... More 

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Danielle N, General Manager at SpringHill Suites Syracuse Carrier Circle, responded to this review

Thank you for commenting on the cleanliness of our hotel and the friendliness of our staff. It is our mission to create a comfortable and enjoyable stay for every guest! I apologize you did not feel the suite had adequate space for your luggage. Every suite has one or two closets. We have a luggage rack in each closet and... More 

Annapolis, Maryland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The general manager ,Danielle Neuser is truly a manager of rare form. I checked in on a Friday for a two night stay Danielle didn't leave. She changed light bulbs, cleaned common areas, smiled and spoke to guests as they walked past. On Saturday morning she was covering a front desk shift and helping breakfast. As a manager in this... More 

Was this review helpful? Yes 1
ny
Level Contributor
77 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Clean and fairly new hotel, but I was kept awake for most of the night: I could hear the guest in the next room coughing, snoring, and, yes, passing gas. I can't believe how thin the walls must be. Note also that the pool is the size of a large hot tub. Bad experience overall.

Was this review helpful? Yes 1
Danielle N, Manager at SpringHill Suites Syracuse Carrier Circle, responded to this review

I am sorry that your experience with us was less than perfect. Please feel free to reach out to us in advance if there is anything we can do to for a future stay. I would certainly be willing to discuss offering some white noise options for any guests who have sensitivity to any type of noise. We pride ourselves... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is clean and relatively new. The bed was comfortable. The thermostat was easy to control. Breakfast was excellent with plenty of options. I especially like that they have ham and cheese to make breakfast sandwiches. Only minor issue: the walls were pretty thin and we could hear the people in the room next to us. That fact would... More 

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Lilburn, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We really enjoyed our stay at the SpringHill Suites in East Syracuse. It was very accessible from I-90. The facility was very clean, our suite had plenty of room (a necessity with 4 children!), and breakfast had a great variety of breads, fruits, protein, yogurt, etc. The pool was a bit small (rules indicate 7 people max) and quite shallow,... More 

Was this review helpful? Yes 1
NJ
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My son and I stayed at this hotel June 25-26. The place is great! Check-in - We traveled using Marriott points, so check-in is usually a breeze. They asked us if we wanted a 3rd or 4th floor room, which no one has ever asked us before! Also, they asked if we wanted the points or Market item - which... More 

Was this review helpful? Yes 1
Cornwall, New York
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Was in Syracuse for business. Was not looking to stay downtown as the place I was working at was 1/2 hour away. Carrier circle is right off major highways and a great location to get anywhere in the Syracuse area. The Springhill Suites was a nice place to stay. All the Springhill Suites are pretty much the same, nice layout,... More 

Was this review helpful? Yes 1
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