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All 15 East Syracuse hotels

Holiday Inn Express Hotel & Suites Dewitt (Syracuse)

2.5 of 5 Hotel   |   5908 Widewaters Parkway, East Syracuse, NY 13057
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Ranked #1 of 15 hotels in East Syracuse
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Maria B Glens Falls, New York
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174 people have reviewed this hotel

Traveler rating
    117
    39
    12
    3
    3
See reviews for
100
18
11
33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Glens Falls, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

We were in the area for a difficult day surgery procedure. The staff at HIE was extremely friendly and helpful! We needed extra pillows, ice containers, and delayed check out due to medical needs. The staff was so cheery and accommodating. We really appreciated all their kindness and support. The room was clean, comfy, and very quiet. Just what we... More

Was this review helpful? Yes
Roebuck, South Carolina
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed at this location for a very, very long stay and I would absolutely without question recommend this Hotel to absolutely everyone. Not only a great, clean and comfortable hotel, but most of all an absolutely outstanding staff. The General manager and her entire staff made me feel at home and over the long stay I feel like I... More

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Dallas
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have stayed at this hotel several times over the past 2 1/2 years. It is consistently a good experience overall. Anytime I have noted a small problem, it has been corrected the next time I visit. The hotel is very clean and well maintained. Staff is polite and friendly. Parking is easy. This time, I had two issues with... More

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New York
Top Contributor
112 reviews 112 reviews
42 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed March 6, 2014

I really like the concept of the Holiday Inn Express. No nonsense excellent value. You have an inmacualte clean room, good ammenities, a pool to relax and breakfast included. If you need to stay for a couple of nights it's difficult to beat. And the Holidan inn Express at Dewit delivers. Service was great and the breakfast just what you... More

Was this review helpful? Yes 1
Saint Louis, Missouri
Top Contributor
209 reviews 209 reviews
94 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed December 27, 2013

At first I thought this property was in the middle of nowhere until I realized there were a number of nice food options nearby. I would imagine the area will be built up over time but it’s nice and open right now. Something I very much appreciated was an “Elevator” sign in the hallway that was visible from my room.... More

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Deanna G, General Manager at Holiday Inn Express Hotel & Suites Dewitt (Syracuse), responded to this review

Thank you very much for your review on our hotel. I appreciate you mentioning that there are alot of choices nearby. Since your visit the restaurant next door has opened and is a great option to walk to for lunch or dinner. On your next visit to our hotel I hope you are able to try them. We are also... More

Penn Yan, NY
Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 11, 2013

An outstanding stay at this Holiday Inn Express for 11 members of our family, all from out of town. The front desk was excellent from helping with directions to providing forgotten items. Bryck on duty both evenings we stayed was especially friendly and helpful. The rooms were pristine and well stocked with items for a traveler. No lack of hot... More

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Deanna G, General Manager at Holiday Inn Express Hotel & Suites Dewitt (Syracuse), responded to this review

Thank you so much for taking the time to write a review on our hotel. The staff especially loves to see their names "in lights" or online!! We have a great team and it means a lot when our guest is able to interact with them and experience their passion and dedication to the hotel. I am glad you had... More

Las Vegas, Nevada
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 19, 2013

I highly recommend this hotel for your next trip to Syracuse. The consistency of quality and cleanliness are unmatched in this market!!! It makes coming home that much easier when you know you will see a friendly face and warm greeting!!! It still amazes me how wonderful the staff and management are and how they seem to remember me every... More

Was this review helpful? Yes
Deanna G, General Manager at Holiday Inn Express Hotel & Suites Dewitt (Syracuse), responded to this review

Thank you so much for your review and high praises of the hotel. We are very fortunate to have a strong team at the hotel along with a lot of loyal employees so it makes it nice for everyone when you come back that you get to see a familiar smiling happy face. We are looking forward to seeing you... More

Las Vegas, Nevada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 17, 2013

When staying at this property I always know I will receive the quality and consistency I have come to expect. The staff goes out of their way to provide the extra touchs that help during my travels. This location is excellent to anything you would need to do while staying in Syracuse. This property is clean and comfortable. i especially... More

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Deanna G, General Manager at Holiday Inn Express Hotel & Suites Dewitt (Syracuse), responded to this review

We are so glad that you "love the place" our goal every day is to have a hotel that echo’s the promises of Holiday Inn Express and the mission statement, "Great Hotels Guest Love". It is wonderful to read your comments and see that we have been able to do just that for you! Thank you for your continued loyalty... More

Boxford, Massachusetts
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 17, 2013

Newer, clean, not walkable to anything. The pool was ok, good for the kids to get some energy out. Breakfast was great, my son is addicted to those pancake machines. Lots of stores and places to eat just minutes away by car. I'd stay here again without hesitation, if I ever found myself in the area again.

Was this review helpful? Yes
Deanna G, General Manager at Holiday Inn Express Hotel & Suites Dewitt (Syracuse), responded to this review

Thank you so much for your review of the hotel. We appreciate all of your comments and insights, I understand what you mean by "cookie cutter", but I hope you found that even though the shell of the hotel may be like many other hotels the inside is alive with wonderful, caring employees that take great pride in their work!... More

Contributor
17 reviews 17 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 10, 2013

I stayed at this Holiday Inn for a couple of nights last week. The desk and breakfast staff were friendly, my room was clean and comfortable, and the breakfast was good and plentiful. I did not have the wifi problems that another reviewer cited. My room was on the first floor in the rear of the building. The only problem... More

Was this review helpful? Yes 1
Deanna G, General Manager at Holiday Inn Express Hotel & Suites Dewitt (Syracuse), responded to this review

Thank you Waverly Cat for your review and I like your snazzy name! I am glad you enjoyed your stay and that you will be back. If you would like to contact me directly with your name I can look at the room you were in and make sure the drapes are properly installed/hung I would greatly appreciate it. I... More

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Additional Information about Holiday Inn Express Hotel & Suites Dewitt (Syracuse)

Also Known As:
Holiday Inn Express Hotel And Suites Dewitt (Syracuse)
Address: 5908 Widewaters Parkway, East Syracuse, NY 13057
Phone Number:
Location: United States > New York > Finger Lakes > East Syracuse
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in East Syracuse
#4 Business Hotel in East Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dewitt (Syracuse) 2.5*
Official Description (provided by the hotel):
American English ... more   less 
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