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Embassy Suites by Hilton Syracuse

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6646 Old Collamer Road South, East Syracuse, NY 13057
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Double Points in Syracuse
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1 room 1 guest
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Embassy Suites by Hilton Syracuse
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725 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
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  • Mar-May only
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  • Dec-Feb only
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Dallas, Texas
Level Contributor
92 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Was here for two nights on business. Used the shuttle from the airport and the woman driver (sorry I lost her name) was amazing! She drives in the mornings and knows how to make you feel right at home as gives you a sense of arrival, the Embassy is putting their best foot forward with her! I arrived to a... More 

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Hockessin, Delaware
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The breakfast was great - fresh made to order eggs, sausages, potatoes, crispy bacon. Very friendly and enthusiastic team delivering the breakfast. There was a line to order the breakfast, but everyone was being attended to very quickly. The room was reasonably good - and we felt well rested in the morning. We did not use the swimming pool because... More 

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Hilton, New York
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here on 8/28/15 after spending the day at the state fair. The room was very nice. Everything was very clean. We made it down in time for the free evening reception where they had snacks and free drinks. It was very nice after a long day of walking. The kids swam and we just relaxed. The breakfast in... More 

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Albany, New York
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

My room had a flood, meaning the A/C condenser broke and water spilled out all over the bathroom at 11:30 p.m. While they did take care of us, not one staff apologized. The front desk staff, including the supervisor, consistently grimace when they see customers and act like customers are just stupid to expect courtesy and basics.For that, I give... More 

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Deer Park, New York
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel was satisfactory but not quite up to Embassy Suite standards. Could use refurbishing. Desk clerk not terribly polite when attending to a problem I raised which has still not been resolved. Fifty dollar charge for "incidentals" not yet removed.

Review collected in partnership with Embassy Suites Hotels

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Glendale, NY, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The Syracuse Embassy always a great stay from the manager reception in the evenings to the complimentary breakfast in the morning. Anytime you are in the Syracuse area pay them a visit. It will be well worth it. Easy on and off the NYS Thruway.

Review collected in partnership with Embassy Suites Hotels

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Rotterdam, The Netherlands
1 review
4 of 5 stars Reviewed 6 days ago NEW

Good access to the thruway, reasonable sound-proof, the furniture requires an update. The rooms are large and well equipped, with the leaving area separated from the bedroom, as an whole a hotel which may be suitable for both business and leisure.

Review collected in partnership with Embassy Suites Hotels

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Hull
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We just love the Embassy Suites - 2 rooms with 2 double beds and a double sofa so plenty of space for the 3 of us, and we love the cooked to order breakfasts in the mornings. Rooms were very clean. Staff were very friendly. Evening drinks reception always a bonus with complimentary beers and lite bites. We ordered food... More 

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Fairplay, Colorado
Level Contributor
98 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

The gardens were beautiful inside and the staff was very friendly. Some of the items in the room were dated but it was very clean. The evening social was great. They had a nice selection of snacks. My husband and I ate in the dining room. The Rosemary chicken was cooked to perfection. You will not be disappointed.

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100 Mile House, BC, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Lovely suites with all the amenities. Friendly staff. Wonderful made-to-order complimentary breakfast (including omelets!) Evening reception with cheese and crackers, etc. and complimentary drinks! Beautiful atrium lobby and fish in the pond. Wonderful experience!

Review collected in partnership with Embassy Suites Hotels

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