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All 15 East Syracuse hotels

Embassy Suites Hotel Syracuse

3.5 of 5 Hotel   |   6646 Old Collamer Road South, East Syracuse, NY 13057
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Ranked #5 of 15 Hotels in East Syracuse
A recent review
4 of 5 stars reviewed 2 days ago
Glenn K Nashville, United States
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528 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nashville, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Extremely nice staff! The hotel has some age but there have been some recent updates and renovations that really make it a nice place to stay. Workout room has several aerobic machines, each with a private TV. Has a tendency to get a bit noisy on the weekends but, it is usually short lived. Finally, it's an Embassy Suites which... More

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1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

Hotel is close to airport, comfortable rooms, complimentary cooked to order breakfast. Lost wallet in parking lot, they found it and contacted me immediately. Jamie S. at the front desk went above and beyond to provide exceptional service throughout our stay. We really appreciated her kindness and eagerness to help. Overall a very pleasant stay your standard clean and comfortable... More

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new york
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

As usual we enjoyed everything about our stay! The staff is very friendly and helpful====the pool and especially the hot tub are great!We love the manager reception its so relaxing and the staff makes everyone feel welcome. The made to order breakfast is included and very good. Really the only bad thing about it is=========we had to leave! Manager is... More

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Fort Wayne, United States
1 review
5 of 5 stars Reviewed 1 week ago

I've stay at this hotel several times in the past and the quality and high level of customer service has always remained at the top. The staff is always friendly, the rooms are clean and very comfortable, the onsite fittness room and pool are always clean, the resturant and bar located in the lobby has a decent amount of choices,... More

Review collected in partnership with Embassy Suites Hotels

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Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dear John W, Thank you for sharing your comments with me regarding your stay with us. I am happy to hear you enjoyed the service you received from members of our team. Additionally, we are pleased to know you enjoyed cleanliness of the hotel and all the in-house amenities we offer. We all look forward to welcoming you back when... More

Herndon, Virginia
Top Contributor
51 reviews 51 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent one night on a recent business trip. Location is easy to get to - very close to the Syracuse airport. Hotel is clean and rooms are spacious. Staff was friendly and helpful. Check-in/check-out was a breeze. There are a few options to eat - both inside the hotel and also just within a few minutes (walking distance). Made-to-order breakfast... More

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Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dear History4fun, Thank you for sharing your comments with me regarding your stay with us. I am happy to hear you enjoyed the comfort of our two-room suites. Additionally, we are all pleased to know you enjoyed our popular made-to-order breakfast in addition to the service you received from everyone, here at the Embassy. Should your travels bring you back... More

Long Island
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago

After reviewing other posts on this hotel, I was a little worried. I have always had good stays at other Embassys, so I booked it. I was pleasantly surprised. The rooms closest to the highway do have more noise. The hotel is clean and appears remodeled. The staff is all nice. Other posters complained of no food choices? This Embassy... More

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Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dear Bluescrewer, Thank you for sharing your comments with me regarding your stay. I am happy to hear you enjoyed the service and interaction with members of our team. We all look forward to your return visit. Thank you. Beres Wall General Manager More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very enjoyable stay. I've come to expect that from Embassy Suites, but the staff was extremely friendly and helpful as well. Thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dear MChopp9555, Happy to hear you enjoyed your stay here with us in addtion to the service you received. We all look forward to welcoming you back soon. Thank you. Beres Wall General Manager More

Mooresville, Indiana, United States
Top Contributor
77 reviews 77 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent just one night here on a vacation trip. Hotel is clean, staff is friendly and helpful ... two things always important to me. Hotel is in a business area, and not much for choices for restaurants close by. Breakfast was average ... I like having a grill for made-to-order options, but the other choices are pretty much what you... More

Was this review helpful? Yes
Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dear Lisa A, Thank you for sharing your comments with me regarding your stay. I am happy to hear you appreciated the cleanliness of our hotel and enjoyed the service you received from our staff. Please note we do have lighting in the breakfast area. However, because we do have a skylight ceiling, when there is an overcast it is... More

Syracuse, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

very clean, loved the bed and two tv's. Love the sitting area was separate from bedroom. Gave you privacy. Only negative was the pillows are too soft. The breakfast choices very good selection. The staff was very attentive.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dear Earliine B, Thank you for sharing your comments with me regarding your stay. I am happy to hear you enjoyed the comfort of the two-room suites accompanied with two flat screens HDTVs. Additionally, nice to know you also enjoyed our complimentary cooked-to-order breakfast and the service you received. Should your travels bring you back to the Syracuse area, we... More

St. Anthony Village, MN, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

If my only complaint is that the hot tub jets just sprayed water everywhere and did nothing to cure my ailing back-I'd say I had a pretty good stay. The staff is great, the food is great, and the layout is conducive to a great social experience.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dear Scott D, Thank you for sharing your comments with me regarding your stay with us. Please note, our Engineering team has addressed the hot tub jets issue. Thank you for bringing this to my attention. I am pleased to know you enjoyed your menu selections and service you received. Additionally, nice to know you felt comfortable in the configuration... More

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Additional Information about Embassy Suites Hotel Syracuse

Address: 6646 Old Collamer Road South, East Syracuse, NY 13057
Phone Number:
Location: United States > New York > Finger Lakes > East Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Syracuse 3.5*
Number of rooms: 215
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Also Known As:
Embassy Suites Syracuse
Embassy Suites East Syracuse
East Syracuse Embassy Suites

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