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All 15 East Syracuse hotels

Embassy Suites Hotel Syracuse

3.5 of 5 Hotel   |   6646 Old Collamer Road South, East Syracuse, NY 13057
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Ranked #5 of 15 Hotels in East Syracuse
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567 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mentor, Ohio
Contributor
20 reviews 20 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is the third time we have stayed at this hotel, each time for a family event. The room was comfortable and we enjoyed the evening reception and breakfast in the morning. I have used both the pool and exercise room during previous stays and was very happy with those facilities. The new fitness room is very nice, lots of... More

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Pennellville, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

Was not greeted in a friendly manner upon arrival, which set the stage for an unpleasant experience right off the bat. Was told the managers reception was appetizers, so we chose not to go out for dinner. When we got there at 6:15pm we found the "appetizers" were a bowl of pretzels. Our bathroom was dirty and there was no... More

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Nanuet, NY, United States
1 review
4 of 5 stars Reviewed 1 week ago

Upon arrival at this hotel, one notices the soothing music and beautiful the outdoors is brought inside. The Staff is friendly and courteous. The rooms are clean and very comfortable with TVs in the living room and bed rooms.

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United States
2 reviews
3 of 5 stars Reviewed 1 week ago

Nice hotel very clean and comfortable, the room price was great. The breakfast was awesome the fruit was delicious and fresh.The main problem was 15 out of the 41 channel didn't work, the main channels were the channel not working.

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Paul B, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Brian D, I am sorry for your inconvenience. We are actually upgrading to an increase in HD Channels to provide you with a greater selection. We are sorry that there might have been some down time in the process. PaulB, General Manager More

Harrisville, United States
1 review
5 of 5 stars Reviewed 1 week ago

It was an exceptional place to stay. Services and amenities well worth the price. The breakfast was great with each family member able to order whatever they wanted. The staff was very helpful with anything we asked.

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Milford, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel I usually went to was full. I stayed at the Embassy Suites in E. Syracuse instead and every time I'm in the area I always go back. Every thing is excellent but the cook to order breakfast is fabulous.

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Syracuse, United States
1 review
5 of 5 stars Reviewed 1 week ago

We arrived at 11:00 P.M. and left at 8:30 A.M. so our stay was not long but it was a great stay! The service that late at night was pleasant and we felt very welcome. The breakfast was amazing and the staff was very welcoming and helpful. I definitely would take my family to Embassy Suites again when I can... More

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Chaumont, New York
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I checked in November 9th for just one night both for a business trip and a bit of a one night get away. The hotel has a beautiful atrium that is very inviting. Our room was on the 3rd floor and had a great view. The room was very clean and the bed was super comfortable. In... More

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1 review
4 of 5 stars Reviewed 2 weeks ago

i enjoyed the room very much. the complimentary food and drinks at the hotel make it very inviting. the beds are extremely comfortable and the rooms are extremely cozy. the decor was very modern and it almost appeared to look like a small apartment. cute little dinette offers free coffe and refrigerator and microwave. the bedroom was my favorite place.... More

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Ogdensburg, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We reported the tub wasn't draining and called to see if it was addressed after we checked out but they didn't seem to be aware of what I told them. The staff at the eatery was unable to speak or understand English questions, which made us uncomfortable. It was average and in some ways disappointing to us~

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Additional Information about Embassy Suites Hotel Syracuse

Address: 6646 Old Collamer Road South, East Syracuse, NY 13057
Phone Number:
Location: United States > New York > Finger Lakes > East Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Syracuse 3.5*
Number of rooms: 215
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Also Known As:
Embassy Suites Syracuse
Embassy Suites East Syracuse
East Syracuse Embassy Suites

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