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All 15 East Syracuse hotels

Embassy Suites Hotel Syracuse

3.5 of 5 Hotel   |   6646 Old Collamer Road South, East Syracuse, NY 13057
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68%
Ranked #6 of 15 hotels in East Syracuse
A recent review
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503 people have reviewed this hotel

Traveler rating
    182
    152
    101
    36
    32
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181
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170
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • German first
  • Any
English first
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

With all Embassy Suites, the suite was large and clean with plenty of room for my family. The property was overall in good condition with the exception of the pool. Two different times the maintenance crew had to be called to fix a light in the pool - two different lights. This was an inconvenience because we only had limited... More

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Kingston, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

We've stayed in a lot of hotels over the years, this one is now at the top of our "best" list. The layout of our suite meant that the bedroom was in the back of the suite, and not sharing any walls with the hallway/lobby. We couldn't hear a thing at night. We slept great. The complementary breakfast and evening... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Philadelphia, Pennsylvania
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Booked the Embassy Suites for the night to drop my daughter off at Syracuse University. Glad that I did since it was a very comfortable hotel, and a great stay. I will definitely be booking here again for family weekend.

Was this review helpful? Yes
Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dear Dwaine s, I am happy to hear you and your family enjoyed your stay with us. As you stated we are in close proximity to Syracuse University, so of course staying here with us makes it even more convenient for you and your family. We look forward to welcoming everyone back again soon for a family weekend getaway. Thank... More

Remsen
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have stayed several times during this year while on state government travel. I've asked for and usually got a room on the second or third floor with a room number around 224 or 327 etc. The rooms have been fairly quiet - but it always pay to bring ear plugs. I haven't had to use them. The hotel offers... More

Was this review helpful? Yes
Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dear Chester A, Thank you for sharing your comments with me regarding your recent stay with us. I am happy to hear you enjoyed both our complimentary evening reception and our cooked-to-order breakfast. Additionally, I am pleased to know you enjoyed our swimming pool and hot-tub in addition to the other amenities we offer here at the hotel. We all... More

Akron, New York
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 4 days ago NEW

My husband, daughter and I stayed there over the weekend and were very frustrated right off the bat. I booked a king suite through hotels.com which was great but led to a major issue at the hotel. I had called the hotel (not hotels.com customer service), to request a top floor room. Gave our name and reservation number, she saw... More

Was this review helpful? Yes
Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dare K Cummings, Thank you for sharing your comments with me. Please accept my most sincere apologies for the miscommunication on behalf, in regards to your suite floor preference. There was a distinct lack of communication prior to your arrival and during the time you and your family waited for your suite to become available. I also apologize for the... More

Elizabethtown, Kentucky
1 review
4 of 5 stars Reviewed 6 days ago NEW

We are government and received a government rate along with a government room. We arrived at the hotel about 1:00 am after driving about 11 hours. The room was very noisy, it was located on the side of the interstate. The next morning I went to the front desk and requested a room on the opposite side of the hotel... More

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Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dear Jesus 552014, Thank you for sharing your comments with me ragarding your stay. Please accept my apologies for the traffic noise during yiour first night with us. I am happy to hear we were able to accomodate your request for a differenet location in the hotel. I am also happy to hear you enjoyed our complimentary cooked-to-order breakfast. Unfortunately,... More

Paal, Belgium
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

We arrivés in this hotel after a drive of more than 6 hours. Extremely friendly staff at check in, ver Nice, clean and conveniënt room. Social hour/reception is very Nice. All drinks and Some snacks. Kids liked the pool most of all our hotels (even more than Hilton Niagara Falls).

Was this review helpful? Yes
Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dear Kw3583, Thank you for sharing comments with me regarding your stay with us. I am happy to hear you and your family enjoyed the service of our staff in addition to room accomodations. Additionally, I am happy to hear you enjoyed our signature complimentary evening reception. Should your travels bring you back to the Syracuse area, we all look... More

Vestal, New York
2 reviews
2 of 5 stars Reviewed 1 week ago NEW

Beautiful hotel, fantasic service, horrible interstate noise! I stayed one night there for my daughter to take a very critical entrance test at 8AM in the morning. We needed peace and quiet and it was critical to have a good night's sleep after preparing for months for this exam. I picked embassy suites over many other hotels in that area,... More

Was this review helpful? Yes
Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dear Sashi_KD, Thank you for sharing your comments with me. Please accept my most sincere apologies for the traffic noise that was of disturbance to you and your daughter. I trully hope this did not have a negative impact on her exam. Thankfully, I am happy to hear you enjoyed our two-room suite and our cooked-to-order breakfast. Should your travels... More

Fairfax, Virginia
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

This is just what you would expect if you stay at an Embassy suits. Nice room and a friendly staff. The indoor ambiance with all inside rooms overlooking water falls and coy pond makes for a relaxing atmosphere after a stressful day. Naturally you can also count on an evening social hour with complimentary drinks, chips and vegies. Excellent rooms... More

Was this review helpful? Yes
Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dear Nenate, Thank you for sharing your comments with me regarding your recent stay. I am happy to hear you enjoyed our two-room suite and also the service from our staff. Additionally, I am pleased to hear the ambiance and configuration of our interior was well received. We are always happy to hear our complimentary cooked-to-order breakfast and evening reception... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed at this hotel for work and I can't think of a single issue. The room was great and had so much space. The breakfast was amazing too. If I come back to Syracuse I will definitely return!

Was this review helpful? Yes
Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dear Jordan1106, Just wanted to thank you for your recent stay with us! So happy you enjoyed our complimentary cooked-to-order breakfast in addition to the comfort of our two-room suite. Should your travels bring you back to the Syracuse area, we all look forward to welcoming you back. Thank you, Beres Wall General Manager More

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Additional Information about Embassy Suites Hotel Syracuse

Address: 6646 Old Collamer Road South, East Syracuse, NY 13057
Phone Number:
Location: United States > New York > Finger Lakes > East Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Syracuse 3.5*
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Also Known As:
Embassy Suites Syracuse
Embassy Suites East Syracuse
East Syracuse Embassy Suites

63 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Business Hotel in East Syracuse #4 Romantic Hotel in East Syracuse
Hotel Class
Official Description (provided by the hotel)
All suite property featuring spacious two-room suites, complimentary full cooked-to-order breakfast and complimentary beverages and snacks at our complimentary evening reception. The hotel is conveniently located off the New York State Thruway (i-90) at Exit 35 and Carrier Circle, just minutes from Downtown Syracuse, Hancock International Airport, Syracuse University, LeMoyne College and Destiny USA. Many outdoor recreational activities are available including Onondaga State Park, beaches and public golf courses. ... more   less 
Number of rooms
215

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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