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All 15 East Syracuse hotels

Embassy Suites Hotel Syracuse

3.5 of 5 Hotel   |   6646 Old Collamer Road South, East Syracuse, NY 13057
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Ranked #6 of 15 hotels in East Syracuse
A recent review
4 of 5 stars reviewed yesterday
Gary M Minneapolis, United States
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511 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
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English first
Minneapolis, United States
1 review
4 of 5 stars Reviewed yesterday NEW

In town for a family reunion. Overall a very nice hotel very convenient to airport and NY Thruway. Rooms were clean but bathrooms could use some updating. Complimentary breakfast was poor compared to other Embassy Suites I've stayed at. The breakfast area is cramped and for the first few days we were there you needed to order all the food... More

Review collected in partnership with Embassy Suites Hotels

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Andalusia, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I stay at this particular hotel regularly on my return from business. The location is only a few minutes from the Syracuse Airport. They have an airport shuttle service, which makes is easier to drop off the rental car and not have to deal with it in the early mornings. Airport is currently in construction mode for all rental cars... More

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Hamburg, New York, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I have had the most pleasurable stay at this Hotel. The rooms are great, staff friendly, breakfasts wonderful and I had the most PHENOMINAL dinner at the restaurant in the hotel! Salmon was PERFECT! Not overdone, vegetables cooked to perfection! Service was great. I would HIGHLY recommend this hotel and the restaurant!

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Ottawa, Canada
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

The staff was extremely helpful in assisting and ensuring that we were accommodated when we had asked to stay another night. The food at the restaurant was excellent and my children loved the pizza. The pool area was tiny and the tables were often taken over by the happy hour patrons. Overall its a great value for free parking, free... More

Was this review helpful? Yes
Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dear PJK613, Thank you for sharing your comments with me regarding your stay. I am happy to hear that members of our team were helpful and accomodating during your visit. Additionally, I am also pleased to hear you enjoyed dining in our restaurant as well as our offerings at our cooked-to-order breakfast and our complimentary evening reception. On your next... More

New London, Connecticut
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was very comfortable and the ancillary benefits of my daughter's beautifully prepared strawberry milkshake by J. during Happy Hour was a dream for her, as well as the fitness room and pool. Breakfast omelets being prepared exactly the way we like them made the morning departure very pleasant. All the staff were extremely helpful and gracious.

Was this review helpful? Yes
Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dear KrisW, Thank you for staying with us. I am happy to hear you and your daughter had a wonderful time here at the Embassy Suites, Syracuse. I am happy to hear our server J, was able to make your daughter her favorite strawberry milkshake. I will be sure to let him know. Additionally, I am pleased to know you... More

NY State
Contributor
14 reviews 14 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

We reserved a premium suite for 2 nights. I have allergies and need to stay at hotels that are non-smoking and can provide feather free bedding. Check-in was great and the man at front desk made sure housekeeping brought us foam pillows right when we got to the room. However, the room (room 547) it had a distinct stale cigarette... More

Was this review helpful? Yes
Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dear Travein_Momma, Thank you for sharing your comments with me regarding your stay. I am happy to hear you enjoyed the interactions you had with members of our team and found them all to be friendly and helpful. Additionally, I am happy to hear both our complimentary cooked-to-order breakfast and our complimentary evening reception were ejnoyed by members of your... More

Ottawa, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago

This has become our go-to hotel when we are in Syracuse and we stay here two or three times a year. We've never had a problem. Staff are friendly, suites are spacious, which is a real plus when travelling with kids. Breakfast, including cooked-to-order eggs, is included along with an evening reception with wine and beer, which is an added... More

Was this review helpful? Yes
Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dear Flightlevel390, Thank for sharing your comments with me regarding your stay. I am happy to hear our hotel is your hotel of choice when visiting the Syracuse area. It's always good to hear our two-room suites are beneficial for families travelling together. Additionally, I am happy to hear you and your family enjoyed our complimentary cooked-to-order breakfast and of... More

Wilmington, Delaware
2 reviews
1 of 5 stars Reviewed 1 week ago

My company hosts annual conferences at this hotel and it is in desperate need of a face lift. The property is dingy and needs a remodel. The rooms are the typical Embassy suites, but the HVAC needs some serious TLC. I was just there in august and the rooms were so hot you could not get a good nights sleep.... More

Was this review helpful? Yes
Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dear CBRNeGirl, Thank you for sharing comments with me regarding your stay. I am sorry to hear you did not enjoy your visit as much as you had intended to. I do apologize for the construction noise you heard. We are trying our best to minimize such disturbance for everyone. Also please note, we just completed a renovation of our... More

2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

With all Embassy Suites, the suite was large and clean with plenty of room for my family. The property was overall in good condition with the exception of the pool. Two different times the maintenance crew had to be called to fix a light in the pool - two different lights. This was an inconvenience because we only had limited... More

Was this review helpful? Yes
Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dear Scott A, Thank you for sharing your comments with me regarding your stay. I am sorry to hear you and your family did not have the opportunity to enjoy the pool as much as you would of liked to. As you mentioned we were repairing the lights in the pool and unfortunately they do become loose when tampered with.... More

Kingston, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We've stayed in a lot of hotels over the years, this one is now at the top of our "best" list. The layout of our suite meant that the bedroom was in the back of the suite, and not sharing any walls with the hallway/lobby. We couldn't hear a thing at night. We slept great. The complementary breakfast and evening... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dear Francis S, Thank you for sharing comments with me regarding you and your family's stay with us. I happy to hear the two-room suite configuration worked well for you and your family. Additionally, I am pleased to know that you and and your family enjoyed the convenience of our complimentary breakfast and its offerings and was also able to... More

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Additional Information about Embassy Suites Hotel Syracuse

Address: 6646 Old Collamer Road South, East Syracuse, NY 13057
Phone Number:
Location: United States > New York > Finger Lakes > East Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Syracuse 3.5*
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Also Known As:
Embassy Suites Syracuse
Embassy Suites East Syracuse
East Syracuse Embassy Suites

63 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Romantic Hotel in East Syracuse #4 Business Hotel in East Syracuse
Hotel Class
Official Description (provided by the hotel)
All suite property featuring spacious two-room suites, complimentary full cooked-to-order breakfast and complimentary beverages and snacks at our complimentary evening reception. The hotel is conveniently located off the New York State Thruway (i-90) at Exit 35 and Carrier Circle, just minutes from Downtown Syracuse, Hancock International Airport, Syracuse University, LeMoyne College and Destiny USA. Many outdoor recreational activities are available including Onondaga State Park, beaches and public golf courses. ... more   less 
Number of rooms
215

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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