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All 15 East Syracuse hotels

Embassy Suites Hotel Syracuse

3.5 of 5 Hotel   |   6646 Old Collamer Road South, East Syracuse, NY 13057
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Ranked #6 of 15 Hotels in East Syracuse
A recent review
4 of 5 stars reviewed 4 days ago
Lisa A Mooresville, Indiana, United States
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521 reviews from our community

Traveler rating
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    102
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
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English first
Mooresville, Indiana, United States
Top Contributor
67 reviews 67 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Spent just one night here on a vacation trip. Hotel is clean, staff is friendly and helpful ... two things always important to me. Hotel is in a business area, and not much for choices for restaurants close by. Breakfast was average ... I like having a grill for made-to-order options, but the other choices are pretty much what you... More

Was this review helpful? Yes
Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dear Lisa A, Thank you for sharing your comments with me regarding your stay. I am happy to hear you appreciated the cleanliness of our hotel and enjoyed the service you received from our staff. Please note we do have lighting in the breakfast area. However, because we do have a skylight ceiling, when there is an overcast it is... More

Syracuse, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

very clean, loved the bed and two tv's. Love the sitting area was separate from bedroom. Gave you privacy. Only negative was the pillows are too soft. The breakfast choices very good selection. The staff was very attentive.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dear Earliine B, Thank you for sharing your comments with me regarding your stay. I am happy to hear you enjoyed the comfort of the two-room suites accompanied with two flat screens HDTVs. Additionally, nice to know you also enjoyed our complimentary cooked-to-order breakfast and the service you received. Should your travels bring you back to the Syracuse area, we... More

St. Anthony Village, MN, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

If my only complaint is that the hot tub jets just sprayed water everywhere and did nothing to cure my ailing back-I'd say I had a pretty good stay. The staff is great, the food is great, and the layout is conducive to a great social experience.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dear Scott D, Thank you for sharing your comments with me regarding your stay with us. Please note, our Engineering team has addressed the hot tub jets issue. Thank you for bringing this to my attention. I am pleased to know you enjoyed your menu selections and service you received. Additionally, nice to know you felt comfortable in the configuration... More

Rochester, New York
Contributor
11 reviews 11 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

My family really enjoys staying at the Hotel, we stay here during our Competition season. We love the hotel, great for both Adults and kids. My children enjoy the swimming pool and homemade omelet stations in the mornings. My favorite is the Relaxed happy hour! Staff was wonderful above and beyond service.

Was this review helpful? Yes
Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dear Tiffany Tibb, I am happy to hear you and your family enjoyed your stay here at the Embassy Suites, Syracuse. We are deilghted to know the entire family enjoyed our hotel amenities and offerings. Additionally, thank you for your kind comments regardign our staff and the service you received. We all look forward to welcoming you and your family... More

1 review
5 of 5 stars Reviewed 1 week ago

This hotel was wonderful. The staff not only did their job but went above and beyond in order to make our stay even easier. You should definitely stay here when in the area. The atmosphere of the hotel was comfortable and inviting and the free breakfast and free happy hour was wonderful.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dear 996erind, Thank you for sharing your comments with me regarding your stay. I am happy to hear you enjoyed our hotel and the service you received during your stay. Additionally, I am happy to know you had the opportunity to experience our popular cooked-to-order breakfast and our evening reception. Should your travels bring you back to Syracuse, we look... More

MO
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I travel a lot. Embassy Suites is always my pick if there is one available. This one did not disappoint. From the rooms, to the staff to the amenities, it's all a solid level of service and quality. I am staying here for about month (still here as of this review), and while I would prefer to be at home... More

Was this review helpful? Yes
Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dear NRAGuy4Life, Thank you for sharing your comments regarding your stay with us. I am happy to hear the Embassy Suites Brand, is your hotel brand of choice when travelling. I am delighted to know you have made our hotel your home away from home. I am also pleased to know you are enjoying the service from our associates in... More

verona
2 reviews
5 of 5 stars Reviewed 1 week ago

We have stayed at this Hotel at least once a year for the past five or six years. On arrival was pleasantly surprised with the remodeling that had been done. My wife mentioned several times how she enjoyed the soft music playing in the center atrium. Again; the manager reception and breakfast staff are the best I've ever been served... More

Was this review helpful? Yes
Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dear Verona Traveller, Thank you for sharing your comments with me regarding your visit to our hotel. I am happy to hear you and your family enjoyed our newly renovated restaurant. I am also happy to know you and your family enjoyed both our complimentary cooked-to-order breakfast and our complimentary evening reception. We all look forward to welcoming you and... More

Hamburg, New York
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located in East Syracuse, just off the I-90 is a large selection of hotels with a number of business parks. Other than that, there are no retail stores, restaurants or even coffee shops nearby. This is one of the reasons why I am glad to have chosen this hotel for an overnight stay. While we missed the managers reception, we... More

Was this review helpful? Yes
Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dear JSCHMEEG, Thank you for sharing your comments with me regarding your stay with us. I am happy to hear you enjoyed our complimentary cooked-to-order breakfast and the service you received from the staff. Additionally, I am happy to hear you were greeted graciously by our Guest Service Agents and was also recognized as a loyal Hilton Honors member. We... More

Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed as a family for the NY State Fair, the accommodations were up to date--(we got the premier floor #5), clean and the staff was friendly and willing to assist. The room comes with made to order hot breakfast and the complimentary managers' cocktail hour. Since we were travelling with our son we did not take advantage of the... More

Was this review helpful? Yes
Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dear BD56FS6, Happy to hear you enjoyed your stay with us during your visit to the New York State Fair. We are all pleased to know you enjoyed our Premium Floor Suites in addition to both our complimentary cooked-to-order breakfast and evenining reception. Should your travels bring you back to the Syracuse area, we all look forward to welcoming you... More

1 review
5 of 5 stars Reviewed 2 weeks ago

very comfortable(especially the sofa) and the staff are friendly!! I like the breakfast very much! The only thing to complain is, sometimes it was quite noisy especially during 7~9pm. Anyway I can accept that. I stayed here for 8days during my business trip in July. I felt very comfortable like staying in my own house. Will choose here again when... More

Was this review helpful? Yes
Beres W, General Manager at Embassy Suites Hotel Syracuse, responded to this review

Dear Chin Chin T, Thank you for sharing your comments with me regarding our stay with us. I am happy to know you enjoyed our our in-room amenities and our complimentary cooked-to-order breakfast. As a team, we are all happy you felt just as comfortable here as you did in your home. We all look forwad to welcoming you back... More

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Additional Information about Embassy Suites Hotel Syracuse

Address: 6646 Old Collamer Road South, East Syracuse, NY 13057
Phone Number:
Location: United States > New York > Finger Lakes > East Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Syracuse 3.5*
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Also Known As:
Embassy Suites Syracuse
Embassy Suites East Syracuse
East Syracuse Embassy Suites

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