Anything that could go wrong did. At check-in the receiptionist was yacking on the phone. She then gave us two cards and room number. We went up in the elevator. The cards didn't work. The building engineer spotted us, came up and said that the suite hadn't been cleaned and to go back down to the desk and get another... more

Stayed at this hotel a few times but this stay was my last. Fire alarm went off at 1:30 am. Everyone came out of their rooms and wondered what to do. We didn't see or smell smoke but we also didn't see staff. I also didn't see any exit signs from where I was standing so was trying to figure... more

We stayed during a SU parents weekend. Once we found our way, it was an easy trip back and forth to campus. Due to rain we spent more time in the room than we had intended! Big TV's were great for watching college football games, so not a total washout! Nice manager's happy hour with complimentary beer/wine and snacks. Setting... more

I have stayed in this hotel many times over the years. We always do a shopping weekend in syracuse. Needs a few updates as some of the rooms are starting to get a little dingy but over all pretty good. Breakfast in the morning is always nice. Happy hour is fun as well. Only bad comment. Its free range children.... more

Though it's 20 years ago, the Embassy Suites is still the best value on Carrier Circle. We stay here every Christmas for our annual family visit. The suites are a bit small by modern standards. The breakfast is excellent. more

Stayed here for one night on the way to Maine. Hotel shows it's age in some areas, but is mostly clean, and is great for a stay with young children. Breakfast was average at best, with most of the hot food served at room temperature, and the cooked to order omelets underwhelming. One nice touch is the nightly manager's reception,... more

I stayed here twice in March for business. Check-in was speedy and my first impression of the hotel was very good! My favorite part of the hotel is the manager's recption with open bar every night!! The breakfast was great as well. They have made to order omlets which is nice instead of having runny eggs in a buffet, which... more

This Embassy Suites is outstanding. A lovely facility with evening reception and large 2-room suites. We thoroughly enjoyed our stay here and would definitely stay again if our travels take us to Syracuse. We even ate dinner in the restaurant there and it was very good. more

Beautiful hotel..........Free buffet breakfast...........Free cocktails in the most beautiful setting in the afternoon...Hightly recommend staying there ....suites are clean with 2 large tvs....will be the only place we stay at in Syracuse.... more