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All 15 East Syracuse hotels

Embassy Suites Hotel Syracuse

3.5 of 5 Hotel   |   6646 Old Collamer Road South, East Syracuse, NY 13057
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Ranked #5 of 15 Hotels in East Syracuse
A recent review
4 of 5 stars reviewed 5 days ago
Harry R Overland Park, Kansas
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589 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Overland Park, Kansas
Top Contributor
236 reviews 236 reviews
79 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

All John Q. Hammons properties that I have stayed (Charlotte, Frisco, others), this Embassy is well kept and appears to be well run. The managers reception has two beers on tap, well liquors, and the appetizers are a notch above most other ES receptions. The only two complaints are, #1 the oatmeal in the mornings were cold, and #2 is... More 

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Watertown, New York
2 reviews
1 of 5 stars Reviewed 1 week ago NEW

There were more unfriendly than friendly staff members. It is very loud and there are only 2 elevators for the entire hotel. We booked the premium room 2 hours ahead and got all the way to our room after being stuck in the elevator for 10 minutes to find no snack pack in our room. I travel frequently and I... More 

Review collected in partnership with Embassy Suites Hotels

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Mass, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I would recommend this hotel. It was clean, quiet, and very comfortable. Good breakfast and evening drinks / snacks sealed the deal. The exercise room was well stocked and clean and there was a nice variety of equipment.

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Auburn, New York, United States
1 review
3 of 5 stars Reviewed 1 week ago

We have been goingbto Embassy suites for many years and the pool is still bery cold. Too cold for adults to swim in and enjoy it. Even the hot tub is cool! Otherwise we really like this hotel but really wish the pool would be better heated, heated at all! Happy hour is enoyable with friendly bartenders and an assortment... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

We had a staff meeting at this hotel last weekend. Very nice stay, right off the Thruway. Hotel staff were super. AAA customer service all the way. Several meeting rooms in use at the same time with no run over effects as far as noise or distractions..

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Prescott, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel is great! The Hotel provided Happy Hour which our hockey team took advantage of. Staff is nice, easy check in and check out. Then kids enjoyed themselves. Restaurant in hotel is terrible. Staff was rude and food is not good!

Review collected in partnership with Embassy Suites Hotels

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1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel combines excellent customer service with affordability. Beautiful rooms and services both at the restaurant, front desk and room service were impeccable. Happy Hour, complementary buffet breakfast and made to order complementary breakfast are a few appreciation perks given daily by the hotel to patrons.

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Brockville, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from a hockey tournament this past weekend. This hotel was amazing. We had great rooms, free breakfast with an omelette bar. Happy hour with free drinks on both the Friday and Saturday nights. Very clean, friendly staff, I could go on and on. I have never stayed in a hotel in North America that can compare to this... More 

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Lake Mary, Florida
Top Contributor
100 reviews 100 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff are outstanding; warm and friendly. The facilities are dated and slightly worn but they are clean. They are due for a makeover. The room service was prompt and courteous. The breakfast service was good too. I enjoyed my made to order omelet.

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Syracuse, NY
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was the 3rd time that my daughter had her birthday party at this hotel---excellent experience! Pool/hot tub great for kids---breakfast buffet awesome! Spacious rooms---lots of fun with no stress! Kids had a blast & I was able to relax---already looking forward to next year!

Review collected in partnership with Embassy Suites Hotels

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Additional Information about Embassy Suites Hotel Syracuse

Address: 6646 Old Collamer Road South, East Syracuse, NY 13057
Phone Number:
Location: United States > New York > Finger Lakes > East Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Syracuse 3.5*
Number of rooms: 215
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Also Known As:
Embassy Suites Syracuse
Embassy Suites East Syracuse
East Syracuse Embassy Suites
Hotel Style:
#2 Business Hotel in East Syracuse
#4 Romantic Hotel in East Syracuse
#6 Family Hotel in East Syracuse

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