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All 3 East Greenbush hotels

Fairfield Inn Albany East Greenbush

2.5 of 5 Hotel   |   124 Troy Road, East Greenbush, NY 12061
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Fairfield Inn Albany East Greenbush
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Ranked #1 of 3 Hotels in East Greenbush
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 weeks ago
bklynred Brooklyn, NY
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212 reviews from our community

Traveler rating
    87
    84
    26
    9
    6
See reviews for
73
51
15
54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brooklyn, NY
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Spent a night there for a morning meeting in Albany. Great service from the moment I checked in. When I checked into my room I went to adjust the heat in the room. I couldn't get it to work so I called down to the front desk. Mark, who was on the front desk came right up and tried to... More 

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Michael R, Front Office Manager at Fairfield Inn Albany East Greenbush, responded to this review

Dear Valued Guest, I am delighted to hear that we were able to accommodate you despite the issue with the heat in your original guest room- we were more than happy to 'Make It Right!' Since your feedback is very important to us and other potential guests, we can't thank you enough for taking the time to provide your review.... More 

maryland
Top Contributor
58 reviews 58 reviews
15 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed November 2, 2014

The property is good for what it is. A little dated but clean and with breakfast included, a good value. The service, particularly from Holly, couldnt have been better. Staff were happy to help with anything and were very friendly.

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Michael R, Front Office Manager at Fairfield Inn Albany East Greenbush, responded to this review

Dear Valued Guest, My name is Michael Ryzner, Front Office Manager at the Fairfield Inn Albany / East Greenbush. Thank you so much for sharing some feedback about your stay with us. On behalf of Holly and the entire staff, thank you for recognizing our service. We are also pleased to learn that you mentioned a 'good value' for your... More 

Fairfax, Virginia
Top Contributor
57 reviews 57 reviews
34 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed October 25, 2014

Just spent two nights at this,location and was extremely pleased. ALL of the personnel are highly customer oriented from the front desk to the maintenance guy. Made me feel quite welcome and valued. Breakfast is NOT just continental but also includes hot scrambled eggs and a hot meat. You expect cleanliness at Marriott but I actually thought this faclity was... More 

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Michael R, Front Office Manager at Fairfield Inn Albany East Greenbush, responded to this review

Dear Valued Guest, My name is Michael Ryzner, Front Office Manager her at the Fairfield Inn. The feedback that you have provided regarding your recent stay is appreciated more than you can imagine. The time that you took to respond with POSITIVE feedback means so much to us. You also touched on our many amenities that normally do not get... More 

Coldwater, MI
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 8, 2014

Stayed at your hotel recently due to work, and I must say it was a very pleasant experience from check in, till check out. The front desk was very helpful, suggesting some great places to eat during my week long stay, complete with directions how to get there. The housekeepers in the morning were all great, smiles and greeted me,... More 

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Michael R, Front Office Manager at Fairfield Inn Albany East Greenbush, responded to this review

Dear Valued Guest, My name is Michael Ryzner, Front Office Manager here at the Fairfield Inn East Greenbush. We are so glad to hear that your recent stay with us was satisfactory! We strive to make each and every guest's stay as stress-free as possible by being there for any questions or needs that you may have. We understand that... More 

Medina, Ohio
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 7, 2014

We had been driving in the rain and couldn't wait to check in, stretch out and have dinner. Thankfully, there is a Cracker Barrel next door, which was convenient. We had stayed here once before and came back because the rooms were clean, the staff was pleasant and the hotel was conveniently located for our journey. The room has a... More 

Was this review helpful? Yes
Michael R, Front Office Manager at Fairfield Inn Albany East Greenbush, responded to this review

Dear Valued Guest, My name is Michael Ryzner, Front Office Manager here at the Fairfield Inn East Greenbush. On behalf of the entire staff, I can't express how appreciative we are of the feedback you have provided us. We are so grateful that you have returned to us after a previous stay that was a success for you- ultimately, that... More 

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed October 5, 2014 via mobile

Walked in the door to meet the young lady at the desk named Holly, she was so welcoming and was so sweet as she registered us. We had a gift card from MasterCard that we had tried to use everywhere to no avail. She called them and got it straightened out which no one else had offered to do. The... More 

Was this review helpful? Yes
Michael R, Front Office Manager at Fairfield Inn Albany East Greenbush, responded to this review

Dear valued Guest, My name is Michael Ryzner, Front Office Manager here at the Fairfield Inn. On behalf of Holly and the rest of the staff here at the hotel, thank you so much for the positive feedback that you provided us! Our staff regularly goes out of their way to make sure that each and every guest has a... More 

Wilmington, Delaware, United States
1 review
4 of 5 stars Reviewed September 24, 2014

Does what it says in the tin...worth the stop...rooms a bit small but well equipped and breakfast is very good. Staff extremely friendly which adds to the experience. A bit too far to walk anywhere so make sure you have transport. The free coffee and tea at the front is a very nice touch. A bit dated but I would... More 

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Rochester, NY
Top Contributor
101 reviews 101 reviews
30 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 14, 2014

This is a slightly older FF Inn but one that has been well maintained and updated as needed. In our case everything was working just fine, the bed were comfortable, the shower was high enough (and I'm 6' 6"), everything was clean and tidy, and the breakfast was great. The property is set back from the road a bit behind... More 

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Tonawanda, New York, United States
Contributor
18 reviews 18 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 7, 2014

I was in Albany last week for business in downtown. All of the hotels in the downtown area are fairly pricey, and some in not such great shape. This Fairfield Inn is right across the Hudson River about 5 miles East on Interstate 90. It is right at the end of the exit ramp, so access is easy. I was... More 

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Manlius, New York
Top Contributor
80 reviews 80 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 6, 2014

I gave this a 3 - the hotel is clean - the staff is friendly - but it gets a 3 because the room and bathroom are old - the shower head is so low in the shower that if you are taller than 5'5 - you will have a problem. the lights by the bed barely worked - and... More 

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csampone, General Manager at Fairfield Inn Albany East Greenbush, responded to this review

Dear Valued Guest, My name is Chris Sampone and I am the General Manager of the Fairfield Inn Albany-East Greenbush. I am writing this in follow up to the feed back you provided regarding your recent stay with us. I want to thank you for taking the time to voice your concerns, since it is concerns like yours that help... More 

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Additional Information about Fairfield Inn Albany East Greenbush

Address: 124 Troy Road, East Greenbush, NY 12061
Location: United States > New York > East Greenbush
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Albany East Greenbush 2.5*
Number of rooms: 105
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Also Known As:
Fairfield Inn Albany East Greenbush Hotel East Greenbush
Fairfield Inn East Greenbush
Fairfield East Greenbush
East Greenbush Fairfield Inn

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