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Fairfield Inn Albany East Greenbush

Certificate of Excellence
2.5 of 5
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124 Troy Road, East Greenbush, NY 12061
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Fairfield Inn Albany East Greenbush
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Ranked #1 of 3 Hotels in East Greenbush
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
TravelTrader1 Miami, Florida
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228 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Miami, Florida
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

I am a big fan of the Fairfield Inn East Greenbush. They take great care of my clients and myself when we are in town on business. The rooms were spacious and the location was perfect. Complimentary breakfast and fast Wi Fi. I would recommend this property to anyone when they are in the East Greenbush area.

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Mark T, Front Office Manager at Fairfield Inn Albany East Greenbush, responded to this review

Hello, Thank you for taking the time to review your recent stay with us. I'm happy to hear we take great care of you and your clients, and our location perfect! We look forward to seeing you again! Sincerely, Mark Topper Front Office Manager More 

Buffalo, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

We had an excellent weekend stay at the Fairfield Inn. The halls and parking lot were quiet throughout our stay. The room is modern and comfortable with free wi-fi, working heat/air conditioning, and even free Showtime. There is a sports bar just a couple blocks away with great food, and downtown Albany is only about a ten minute drive. The... More 

Was this review helpful? Yes
Mark T, Front Office Manager at Fairfield Inn Albany East Greenbush, responded to this review

Hello, Thank you for taking the time to review your stay with us. We're delighted to hear how much you enjoyed your experience here! It means a lot to us when we are able to meet and exceed expectations like this. It's one of our most important goals to be welcoming to our guests, and it certainly sounds like we... More 

Batavia, Ny
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great staff at this location! We were in town for a wedding the weekend of 3/28/15. Our family and friends descended upon the Fairfield in full strength. They happened to also be hosting a large bus load of students the same weekend. The staff could not have been more accommodating to our group. Some highlights- Very Clean, up to date... More 

Was this review helpful? Yes
Mark T, Front Office Manager at Fairfield Inn Albany East Greenbush, responded to this review

Hello, Thank you for sharing your experiences with others about your stay! Your comments were read to our whole staff this morning during a company meeting, with smiles all around. Holly, Richard (the gentleman in the breakfast area), and the rest of our team members are very honored you took the time to mention them. We're happy you and your... More 

Rochester, New York
Contributor
19 reviews 19 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was very accommodating! :) We drove about 4 hours for a one night stay for a friend's wedding...they let us check in an hour early and check out was nice and late at 12pm noon so we were able to sleep in the next day! They offered breakfast until 10am, but we were still able to get food... More 

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Mark T, Front Office Manager at Fairfield Inn Albany East Greenbush, responded to this review

Hello, Thank you for taking the time to review our hotel! It sounds like you enjoyed your stay, even if it was a short one. I'm happy we could take such great care of you and that you found our amenities to your liking. Our bathrooms do have fans in them; the motors are on the roof to keep the... More 

Rochester, New York
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The overall experience at this hotel was great and all the hotel staff were superb in every aspect! We were here for 3 nights for a family wedding with multiple family members from out of town staying here too and the rooms, the breakfast, the attention by the staff to our needs, especially my elderly dad, was perfection. Be aware... More 

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Mark T, Front Office Manager at Fairfield Inn Albany East Greenbush, responded to this review

Hello, Thank you for your lovely review of our hotel. I'm so happy to hear that we were superb while you were here. It was our pleasure taking care of you and your family. I am sorry to hear that your GPS couldn't locate us easily, but I'm glad you enjoyed the restaurants right next door to our property! Thank... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 1, 2015

My family of 4 ended up staying here for a little over 2 weeks due to unexpected house renovations. From check in to check out we were treated amazingly. The staff was so pleasant and accommodating. we had the opportunity to change locations 4 days into our stay for a larger hotel or one with an indoor pool. However, our... More 

Was this review helpful? Yes
Mark T, Front Office Manager at Fairfield Inn Albany East Greenbush, responded to this review

Hello, Thank you for your wonderful review of our hotel! We're so happy you enjoyed your stay with us, even if it wasn't for the best of reasons. It truly means a lot that you chose to not re-locate just so you could continue to stay with us and our staff. The popcorn and cookies are always a big hit--no... More 

Somerset, NJ
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 1, 2015

We stayed for our kids' tournament with their team. We had about 10 rooms amongst all the families. They were very friendly and accommodating. They helped the kids. The hot chocolate and popcorn machine were nice touches that the kids loved. The breakfast servers were sweet and made waffles for all the guests.

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Mark T, Front Office Manager at Fairfield Inn Albany East Greenbush, responded to this review

Hello, Thank you for taking the time to write a review about your recent stay with us. We're glad to hear we helped your large group during the tournament you attended. With all this cold weather we've been having, our hot chocolate in the lobby is always very popular, along with that evening snack you mentioned. I'm glad that you... More 

Hershey, Pennsylvania, United States
Contributor
17 reviews 17 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 25, 2015

The building is showing its age. The bathrooms are tiny and the sink isn't even in the bathroom itself. The bed was one of the most uncomfortable beds I've slept in for a Marriott. I saw on previous comments the building is getting a facelift so that will be nice. But the staff? Wow. The staff was incredible. From the... More 

Was this review helpful? Yes
Mark T, Front Office Manager at Fairfield Inn Albany East Greenbush, responded to this review

Hello, Thank you for taking the time to write a review of our hotel. Yes, we are starting to show our age a little bit, which is why we are so excited for some upgrade work to start very soon! I'm happy to hear that everyone you interacted with here was friendly; one of our main goals is to make... More 

1 review
5 of 5 stars Reviewed February 18, 2015

I had meant to write this review as soon as we checked out, the end of December, 2014. That is how impressed our family of three was with our stay at the Marriott Fairfield Inn-East Greenbush, NY! In making or reservation, Holly, at the front desk, was excellent and we liked her right away! At check in, and during our... More 

Was this review helpful? Yes
Mark T, Front Office Manager at Fairfield Inn Albany East Greenbush, responded to this review

Hello, I am so delighted to hear how well our staff treated you during your stay this past December. Holly, Chris, Kathy and Richard, along with everyone on our team, enjoy their jobs and making everyone they meet feel special. It means so much that you took the time to write a review and to mention everyone. Our daily BINGO... More 

Phillipsburg, New Jersey
2 reviews
5 of 5 stars Reviewed February 17, 2015

We came up from New Jersey during a snowstorm on Valentines Day for a Tae KwanDO tournament. We had left late and could not avoid the bad weather. The staff were friendly and welcoming. They checked us in quickly and then gave us restaurant recommnedations followed by making reservations for us. The rooms are dated but comfortable and clean. The... More 

Was this review helpful? Yes
Mark T, Front Office Manager at Fairfield Inn Albany East Greenbush, responded to this review

Hello, Thank you for taking the time to write a review of your stay with us. It sounds as though you thoroughly enjoyed your stay! The weather around Valentine's Day was bad; that's why we wanted to let you get upstairs quickly to unwind before dinner with your family. The Belgian Waffles are one of our most popular hot breakfast... More 

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