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Fairfield Inn Albany East Greenbush

Certificate of Excellence
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124 Troy Road, East Greenbush, NY 12061
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Fairfield Inn Albany East Greenbush
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Ranked #1 of 3 Hotels in East Greenbush
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
KristenAL
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223 reviews from our community

Traveler rating
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    88
    26
    9
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (223)
  • Mar-May only
    (48)
  • Jun-Aug only
    (76)
  • Sep-Nov only
    (71)
  • Dec-Feb only
    (28)
All months
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My family of 4 ended up staying here for a little over 2 weeks due to unexpected house renovations. From check in to check out we were treated amazingly. The staff was so pleasant and accommodating. we had the opportunity to change locations 4 days into our stay for a larger hotel or one with an indoor pool. However, our... More 

Was this review helpful? Yes
Mark T, Front Office Manager at Fairfield Inn Albany East Greenbush, responded to this review

Hello, Thank you for your wonderful review of our hotel! We're so happy you enjoyed your stay with us, even if it wasn't for the best of reasons. It truly means a lot that you chose to not re-locate just so you could continue to stay with us and our staff. The popcorn and cookies are always a big hit--no... More 

Somerset, NJ
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed for our kids' tournament with their team. We had about 10 rooms amongst all the families. They were very friendly and accommodating. They helped the kids. The hot chocolate and popcorn machine were nice touches that the kids loved. The breakfast servers were sweet and made waffles for all the guests.

Was this review helpful? Yes
Mark T, Front Office Manager at Fairfield Inn Albany East Greenbush, responded to this review

Hello, Thank you for taking the time to write a review about your recent stay with us. We're glad to hear we helped your large group during the tournament you attended. With all this cold weather we've been having, our hot chocolate in the lobby is always very popular, along with that evening snack you mentioned. I'm glad that you... More 

Hershey, Pennsylvania, United States
Contributor
14 reviews 14 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The building is showing its age. The bathrooms are tiny and the sink isn't even in the bathroom itself. The bed was one of the most uncomfortable beds I've slept in for a Marriott. I saw on previous comments the building is getting a facelift so that will be nice. But the staff? Wow. The staff was incredible. From the... More 

Was this review helpful? Yes
Mark T, Front Office Manager at Fairfield Inn Albany East Greenbush, responded to this review

Hello, Thank you for taking the time to write a review of our hotel. Yes, we are starting to show our age a little bit, which is why we are so excited for some upgrade work to start very soon! I'm happy to hear that everyone you interacted with here was friendly; one of our main goals is to make... More 

1 review
5 of 5 stars Reviewed February 18, 2015

I had meant to write this review as soon as we checked out, the end of December, 2014. That is how impressed our family of three was with our stay at the Marriott Fairfield Inn-East Greenbush, NY! In making or reservation, Holly, at the front desk, was excellent and we liked her right away! At check in, and during our... More 

Was this review helpful? Yes
Mark T, Front Office Manager at Fairfield Inn Albany East Greenbush, responded to this review

Hello, I am so delighted to hear how well our staff treated you during your stay this past December. Holly, Chris, Kathy and Richard, along with everyone on our team, enjoy their jobs and making everyone they meet feel special. It means so much that you took the time to write a review and to mention everyone. Our daily BINGO... More 

Phillipsburg, New Jersey
2 reviews
5 of 5 stars Reviewed February 17, 2015

We came up from New Jersey during a snowstorm on Valentines Day for a Tae KwanDO tournament. We had left late and could not avoid the bad weather. The staff were friendly and welcoming. They checked us in quickly and then gave us restaurant recommnedations followed by making reservations for us. The rooms are dated but comfortable and clean. The... More 

Was this review helpful? Yes
Mark T, Front Office Manager at Fairfield Inn Albany East Greenbush, responded to this review

Hello, Thank you for taking the time to write a review of your stay with us. It sounds as though you thoroughly enjoyed your stay! The weather around Valentine's Day was bad; that's why we wanted to let you get upstairs quickly to unwind before dinner with your family. The Belgian Waffles are one of our most popular hot breakfast... More 

Toronto, Canada
Contributor
11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 21, 2015

The beds were comfortable, the breakfast delicious and the staff were very welcoming and friendly. We had gotten lost and checked in two hours later than planned. They could tell we were road weary and they checked us in very fast. The hotel was very close to the highway and easy to find. The room was very clean. The wifi... More 

Was this review helpful? Yes
Michael R, Front Office Manager at Fairfield Inn Albany East Greenbush, responded to this review

Dear Valued Guest, As The Front Office Manager, it is very important to me that we know how we are doing. With that being said, I can't thank you enough for taking the time out of your day to share your thoughts publicly! We know how treacherous it can be when traveling and that is why we do what it... More 

Hyderabad
Top Contributor
180 reviews 180 reviews
26 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed January 12, 2015

The hotel is evidently seen as relatively older, but well renovated. But thats it, rest all very professional, warm and friendly. Internet connection is pretty fast, decent breakfast, spacious enough room, cozy bed, and what more do we need for a business visit. Two nice restaurants on either side (COuntry Barrell and Dennys)-so not much to go too far for... More 

Was this review helpful? Yes
Michael R, Front Office Manager at Fairfield Inn Albany East Greenbush, responded to this review

Dear Valued Guest, Thank you so much for sharing some feedback about your stay; we are happy to hear that you rated us very well overall. We do understand that our hotel is relatively older- we are happy to tell you that in the coming months, we will be getting a face lift. For future reference, when you stay with... More 

Cranston, Rhode Island
Contributor
12 reviews 12 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2015

I chose this hotel because it was close to the highway and had great reviews. The staff was great! Both the gentleman that checked me in (Mark?) and the girl that checked me out were great. Hotel was clean and well maintained. Breakfast was great. Very conveniently located right off the highway.

Was this review helpful? Yes
Michael R, Front Office Manager at Fairfield Inn Albany East Greenbush, responded to this review

Dear Valued Guest, Your review about your recent stay with us is appreciated more than you can imagine. Mark and Holly are humbled to be mentioned publicly by you here on TripAdvisor. We know that you have many choices when it comes to lodging in the East Greenbush area and we truly appreciate that you chose us. We hope to... More 

Buffalo, New York
Top Contributor
102 reviews 102 reviews
17 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed December 31, 2014

This motel is close to Albany and right off I-90. However, it has a small-town feel to it. Service is friendly, the room is well-appointed, clean, and bright. Wi-Fi is free. Note: even though the motel is one minute off the Thruway, it has to be reached by service road, so make sure you don't pass it, because I did.... More 

Was this review helpful? Yes
Michael R, Front Office Manager at Fairfield Inn Albany East Greenbush, responded to this review

Dear Valued Guest, Thank you so much for sharing your thoughts about us here on TripAdvisor. It is very important that you let us and prospective guests how we are doing and what we can do to improve. I am glad that you mentioned our location; although a short distance from downtown Albany, we are far enough away where it... More 

San Antonio, Texas
Contributor
12 reviews 12 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 30, 2014

My wife and I have stayed at this particular location twice in the last year. Each time the staff were very friendly and helpful. The rooms were clean and comfortable as well as reasonably priced. Make sure you look for the best rate that may apply to you as there are many different options. The hotel is conveniently located close... More 

Was this review helpful? Yes
Michael R, Front Office Manager at Fairfield Inn Albany East Greenbush, responded to this review

Dear Valued Guest, We can't thank you enough for sharing your thoughts about us here on TripAdvisor. It means a lot to us for you to go out of your way to make a good review. We value both positive and negative reviews since it ultimately is our report card. We look forward to any future stays you plan to... More 

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