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New York LaGuardia Airport Marriott

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102-05 Ditmars Boulevard, East Elmhurst, NY 11369
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1 room 1 guest
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New York LaGuardia Airport Marriott
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342 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Denton, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

After all flights were cancelled into and out of LaGuardia on 8/20/15, we spent the night at the New York LaGuardia Airport Marriott. Pluses include the hotel was quiet and nicely furnished, and the staff were accommodating. Beds were comfortable and we were in the room in just minutes. Minuses were no free internet unless you were a Marriott rewards... More 

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Detroit, Michigan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Everything about my stay was good. The hotel was clean and the people were wonderful! The only draw back I had, my co-workers also had it, was the A/C was bad. I like it cold when I sleep and the room never cooled down. I set the unit at 60 and it never got there. I'm guessing it never went... More 

Was this review helpful? Yes
Jeffrey C, Manager at New York LaGuardia Airport Marriott, responded to this review

Thanks for your comments about your recent stay with us. We have notified our engineering department of your concerns so that they may check the unit in the room. We hope to see you return again soon. Safe travels. More 

Bologna, Italy
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

After one week in NYC, we went to LaGuardia Airport on our way to Orlando. our flght was cancelled and, from the airport, by phone we made a reservation to this Hotel for just one night. Due to the fact that I was with kids and luggage I did not write down my reservation number. Anyway once I got to... More 

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Jeffrey C, Manager at New York LaGuardia Airport Marriott, responded to this review

I am sorry to hear about the problems you encountered when you arrived at our hotel. I appreciate you letting me know so that we can improve our service. Our rooms management team would be interested in speaking with you further to gain additional information. In the meantime, I will be working diligently with our staff to make positive changes. More 

Chicago, IL
Level Contributor
124 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here after weather cancelled our flight home. We hadn’t stayed in a Marriott in a long time, and this experience didn’t make us want to come back. The hotel was totally unprepared for an influx of guests due to canceled flights. They should be ready for that – they are at the airport, after all. The shuttle from... More 

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Jeffrey C, Manager at New York LaGuardia Airport Marriott, responded to this review

Thank you so much for taking the time to share your concerns. I apologize that we were not able to deliver the standards which you deserve or expect from Marriott. We take your feedback very seriously and will review with our staff so that we may review our processes and adjust accordingly. We hope that you will consider the LaGuardia... More 

Apex, North Carolina
Level Contributor
33 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel for one night this week and it was a good experience. The good part: it's at walking distance to LaGuardia. And there is a shuttle continually continuously taking people to the airport. Very nice. The bad part: I dislike hotel's restaurants. I prefer to eat at any other place. Well, there is no restaurant nearby,... More 

Was this review helpful? Yes 1
Jeffrey C, Manager at New York LaGuardia Airport Marriott, responded to this review

Thank you for taking the time to share your experience. We look forward to seeing you again should you return to the area. More 

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

I had a very pleasant stay. In Marriot I received the best care especially Esmael director. I missed my flight and Mr. Esmael was very kind to me, he made sure that I was not missing anything. The rooms were very comfortable and clean. Unfortunately I'm not there longer. would be a pleasure to return to visit them.

Was this review helpful? Yes
Jeffrey C, Manager at New York LaGuardia Airport Marriott, responded to this review

Thank you for your review. I am pleased to hear you enjoyed your stay and will let he staff know that they helped you have a great stay. We hope to see you again soon. More 

West Chester, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

After a long day of meetings and travel it was great to be greeted and checked in by the uber friendly and cheerful Tiffany. First impressions of a hotel begin with the front desk check-in experience and Tiffany raised the bar with a great first impression of what has been a very nice, comfortable and accommodating stay. I've stayed here... More 

Was this review helpful? Yes
Jeffrey C, Manager at New York LaGuardia Airport Marriott, responded to this review

Thanks for staying at the NEw York La Guardia Marriott. We’re glad you experienced our caring service and great hotel amenities. We look forward to welcoming you back More 

Souderton, Pennsylvania
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed here just for an overnight. The staff are very accommodating Room was very clean and comfortable. I didn't like the mattress - it was too soft. But the pillows were great and linens crisp and welcoming. Like my title says, the empire lounge was worth checking out. My daughter and I had dinner there and it was delicious. It... More 

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Jeffrey C, Manager at New York LaGuardia Airport Marriott, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the rooms and the Empire Lounge to your liking. We look forward to serving your travel needs at the New York LaGuardia Marriott should you return to the area. More 

Portland, Maine
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My stay here tonight is courtesy of Delta Airlines. I was one of five who took a voluntary bump earlier today for a later flight home ... which was cancelled. There are quite a few of us here apparently in the same boat, not just from my flight. (Weather was the issue throughout the northeastern U.S.) The free shuttle came... More 

Was this review helpful? Yes
Jeffrey C, Manager at New York LaGuardia Airport Marriott, responded to this review

Thank you for your comment. We are very fortunate to have so many great reviews here on TripAdvisor and I greatly appreciate you adding your experience. More 

Florida USA
Level Contributor
87 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was one of the nicest days I have had in awhile. Finally a Marriott that knows how to treat their Elite guests. They should train all of the other Marriott hotels as they are exemplary. Staff was wonderful upon check-in, the room was large (by NY standards) and clean, the concierge lounge is plentiful of food, the bar/restaurant had... More 

Was this review helpful? Yes
Jeffrey C, Manager at New York LaGuardia Airport Marriott, responded to this review

Thank you for your review. I am pleased to hear you enjoyed your stay and will let the entire team know that they helped you have a great stay with us. All of us at Marriott are passionate about hospitality and we hope to see you again soon. More 

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