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New York LaGuardia Airport Marriott

3.5 of 5 102-05 Ditmars Boulevard, East Elmhurst, NY 11369
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New York LaGuardia Airport Marriott
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New York LaGuardia Airport Marriott
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New York LaGuardia Airport Marriott
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282 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbus, Ohio
Top Contributor
61 reviews 61 reviews
7 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I was recently stranded in NYC and needed a hotel to spend the night- Plus: It was clean, had free wifi, had starbucks coffee, the bed was very comfortable and the shuttle runs every 15 minutes (you are literally five minutes from the airport) Cons: very expensive (~ $300 for one night), the air conditioner was very noisy and the... More 

Was this review helpful? Yes 1
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Love having the convenience of having access to Marriott standards in close proximity to la guardia airport. I was very impressed by all of the staff - from shuttle drivers to front desk to waiters and waitresses - all clearly take great pride in what they do and do it well!

Was this review helpful? Yes
david_salcfas, General Manager at New York LaGuardia Airport Marriott, responded to this review

Good Day, Thanks for the positive feedback regarding your recent experience with our staff. We truly pride ourselves on providing the best guest experience possible. Please let me know when you are returning. Best Regards, David Salcfas General Manager David.salcfas@marriott.com More 

Venice, FL
Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Once again, Marriott shows why they are one of the best hotel chains. I was greeted very warmly by the front desk personnel at check in, the food in the concierge lounge was good as usual, the wake up call came when expected, the room was immaculate, the elevators spotless...what more do I need to say? Thanks again Marriott for... More 

Was this review helpful? Yes 1
david_salcfas, General Manager at New York LaGuardia Airport Marriott, responded to this review

Good Day, Thank you for the positive feedback! We pride ourselves on providing Brilliant service. I'll be sure to share your comments with the team. Have a Fantastic Day! Safe Travels, David Salcfas General Manager More 

Campbell, California
Top Contributor
232 reviews 232 reviews
42 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is clean as you would expect from a Marriott. The staff were very helpful when ever I had questions. To get to Manhattan you will need a Metro pass and you catch a bus to the subway and then the subway into Manhattan. Takes about an hour to get in and out of NYC. The room I had... More 

Was this review helpful? Yes
david_salcfas, General Manager at New York LaGuardia Airport Marriott, responded to this review

Good Day, Thank you for the feedback. I m glad we were able to provide you the service inside the hotel. We will contact the shuttle company so we can learn from it and do a better job. Have a Great Day! David Salcfas General Manager More 

Rok
Top Contributor
51 reviews 51 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Due to Delta, I got a voucher to spend the night, when I phoned the shuttle, it didn't appear that the staff was going to be friendly as the attendant was curt--I was a non-revenue generating patron. They didn't know I was a Platinum member, but in my opinion...it shouldn't matter. Upon check in, Tanya at the front desk was... More 

Was this review helpful? Yes
david_salcfas, General Manager at New York LaGuardia Airport Marriott, responded to this review

Good Day, Thanks for your feedback. We will be sure to also send your comments on to Tanya and our driver. We will also follow up with the Concierge Lounge team, so they can provide the same level of service. Safe Travels, David Salcfas General Manager More 

Toronto, Canada
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Close to the airport is the first thing, but not the only good thing about this hotel. The staff are amazing, April went out of her way to help us in may ways. We like the rooms, bathrooms are a little small. The noise level in the hallways were loud, but it can also be there was a group of... More 

Was this review helpful? Yes
david_salcfas, General Manager at New York LaGuardia Airport Marriott, responded to this review

Good Day, Thank you for the wonderful comments reagarding the servicethe April provides. We are fortunate to have her on our team. I also apologize for the noise your overheard, I can empathize with you as this is something we diligently try to control. I look forward to meeting you in the future. Be well, David Salcfas General Manager More 

Southampton, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

The beds are great. When you get in your room tired, you are able to to fall right in the bed and feel relaxed. The bed and linen are clean. However, when i opened the pillow case cover, the pillow was disgusting. It was yellow, filled with perspiration, and whatever other substance possible. GROSS! I checked the toilet, and what... More 

Was this review helpful? Yes
david_salcfas, General Manager at New York LaGuardia Airport Marriott, responded to this review

Good Day, I appreciate you taking the time to provide the feedback regarding your recent stay. I cannot apologize enough for what transpired. I take your comments very seriously and will follow up with our associates to re-train and ensure it doesn't happen again to you or any future guests. I do hope you will give us another opportunity, for... More 

Dallas, Texas
Senior Contributor
45 reviews 45 reviews
30 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed January 21, 2015

I stay at this hotel often because of work. I have to say it is one of my least favorite Marriott properties. Chief amongst my complaints is that no matter which room I stay in, there is always a lot of noise. These include mechanical buzzes and vibrations (the worst), loud HVAC's in the rooms, hallway noise from paper thin... More 

Was this review helpful? Yes
david_salcfas, General Manager at New York LaGuardia Airport Marriott, responded to this review

Good Day, Thank you for your recent survey. I read thru it and feel terriible that we failed you. We want you to be satisfied, I take these comments seriously. Please contact me at 718-533-3000 or david.salcfas@marriott.com so I can have an opportunity to apologize in person. Sincerely, David Salcfas General Manager More 

London, United Kingdom
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 21, 2015

Stayed here as I was passing through NY. Rooms were fine and quite comfortable and staff were pretty helpful. Couple of minor niggles in that there don't seem to be any benefits from having Marriott Elite status and also had to phone twice to get them to email the bill. Apart from that it was fine and close to the... More 

Was this review helpful? Yes
david_salcfas, General Manager at New York LaGuardia Airport Marriott, responded to this review

Good Day, Thank you for your positive comments. Sounds like it was just alright and we truly want to be Brilliant. Please let me know when you are returning, so I may personally handle the arrangements. Best Regards, David Salcfas General Manager More 

Rochester, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 18, 2015

The location was great & super convenient to the airport. The manager made sure that our meeting room was well appointed and that our internet was functional. Snacks & drinks were good, although there was no bottled water the second day. The room was nice and clean and so was the bathroom. The dinner was great in the main restaurant... More 

Was this review helpful? Yes
david_salcfas, General Manager at New York LaGuardia Airport Marriott, responded to this review

Good Day, hank you for your feedback. I know we executed well in several areas, however I am truly sorry we failed in the breakfast outlet. I do hope you will give us another opportunity. I know we can do better. Best Regards, David Salcfas General Manager More 

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Additional Information about New York LaGuardia Airport Marriott

Address: 102-05 Ditmars Boulevard, East Elmhurst, NY 11369
Location: United States > New York > East Elmhurst
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — New York LaGuardia Airport Marriott 3.5*
Number of rooms: 438
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Also Known As:
New York Laguardia Airport Marriott Hotel East Elmhurst
Marriott Hotel East Elmhurst
Marriott East Elmhurst
East Elmhurst Marriott
New York LaGuardia Airport Marriott East Elmhurst

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