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LaGuardia Plaza Hotel - New York

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104-04 Ditmars Blvd, East Elmhurst, NY 11369 (Formerly Crowne Plaza New York - LaGuardia Airport)
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Best prices for: 1 room 1 guest
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LaGuardia Plaza Hotel - New York
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LaGuardia Plaza Hotel - New York
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669 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

It's been awhile since I stayed here, so I wasn't exactly doing back flips when I found out I was staying here. However, the lobby and my room was completely renovated. The staff was just as fantastic, especially since Denis Z. would gave me a warm welcoming to the hotel and provided a great experience for myself. I would recommend... More 

Was this review helpful? Yes 1
Umar Q, Front Office Manager at LaGuardia Plaza Hotel - New York, responded to this review

Hello Simms, Thank you for posting about your experience with the LaGuardia Plaza Hotel. It’s such a pleasure to see that you enjoyed your stay.Thank you also for recognizing our team member who helped make your experience a special one; we will be sure to pass on your comments. We look forward to welcoming you back. Best, Umar Qureshi Front... More 

1 review
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the hotel for a week. The suite was brand new and very clean. I had an issue with the mini fridge, it never got cold. It took them 3 days before they finally brought another one to the room. I had insulin, that had to be kept cold. Overall, the hotel was very nice. I do suggest,... More 

Was this review helpful? Yes
Umar Q, Front Office Manager at LaGuardia Plaza Hotel - New York, responded to this review

Hello Nadine, Thank you for posting about your experience with the LaGuardia Plaza Hotel. Our newly renovated rooms are definitely comfortable and beautiful; our rooms have been completely refreshed and totally improved. We also do apologize for the inconvenience you faced in regards to refrigerator and the dim lighting. We understand that travel is very important and try to make... More 

Wayne
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel has just been refurbished and is excellent. The hotel is very close to the airport and is convenient to NY city via car services available from the hotel. It's not far from Astoria that has many fine local restaurants with great food.

Was this review helpful? Yes 1
Umar Q, Front Office Manager at LaGuardia Plaza Hotel - New York, responded to this review

Hello Jeffery, Thank you for posting about your experience with the LaGuardia Plaza Hotel. It’s such a pleasure to see that you enjoyed your stay. The LaGuardia Plaza Hotel is a very convenient hotel when traveling in and out of NYC and we are pleased you found us to be local to all the fine local restaurant’s in Astoria. Best,... More 

South Milwaukee, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Such amazingly classy workers at this hotel. They are some of the best trained hotel staff I've seen. Jose: who is a server in the restaurant and Jonathan who checks in the luggage were sincerely so classy and wonderful people : that I couldn't wait to write a review. They both instantly make it a five star hotel. Also very... More 

Was this review helpful? Yes 1
Umar Q, Front Office Manager at LaGuardia Plaza Hotel - New York, responded to this review

Hello Scott, Thank you for posting about your experience with the LaGuardia Plaza Hotel. It’s such a pleasure to see that you enjoyed your stay. We strive to go above and beyond for our guest and make their experiences with us legendry. Thank you also for recognizing our team members who helped make your experience a special one; we will... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

Upon arrival we were greeted at the front desk by Johnathon and Lorraine. They were awesome. We are on our honeymoon so they comped a honeymoon sweet for us. They were extremely friendly. Hotel is amazing and room is awesome. thought we would have a problem withe airport but you don't hear it at all. We went to the bar... More 

Was this review helpful? Yes
Umar Q, Front Office Manager at LaGuardia Plaza Hotel - New York, responded to this review

Hello Aleisha, Thank you for posting about your experience with the LaGuardia Plaza Hotel. Congratulation once again form the LaGuardia Plaza Family on your honeymoon, I do apologize for some of the inconveniences you faced during your stay in regards to the experience in Embers. This is certainly not the norm for us and we hope that you will still... More 

Buffalo, NY, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW via mobile

Hotel boasts that it is newly renovated. Unfortunately it is far from complete and many glitches exist. Staff is great though, they try to make sure you are comfortable, with few inconveniences. Helpful if you are staying several days, but if just overnight you need to rethink this as a choice. When the renovations are complete I am sure it... More 

Was this review helpful? Yes
Umar Q, Front Office Manager at LaGuardia Plaza Hotel - New York, responded to this review

Hello Griffith, Thank you for posting about your experience with the LaGuardia Plaza Hotel. I do apologize for the inconveniences you faced during your stay in regards to the renovations. I can assure within a weeks time frame our room renovations will be completed. I would love for you to stay with us again and experience a feeling of a... More 

Smyrna, Tennessee
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Carla at the desk was most helpful with suggesting ways to make the most of a weekend stay in New York:how to schedule & combine trips,places to visit,etc. Herman the shuttle driver is a treasure when it comes to transportation;particularly with subway/bus routes. Vinnie (I suspect the 'new guy') on the desk has a bright future:he's entertaining & smart. The... More 

Was this review helpful? Yes 1
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for your business and your comments. We look forward to your next visit and will be sure to share your generous comments with our staff. The LaGuardia Plaza Hotel is an exciting and Comfortable Place to Land, you will always find value and comfort in every trip. Travel safe. More 

Perth, Australia
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We were received early so they had our room ready which was lovely after a 15hr flight. We walked around the suburb which is interesting and very local. Hard to find a restaurant close by if you want something different rather than a burger at the hotel restaurant. It was clean and a comfortable nights sleep. Great for connecting flights... More 

Was this review helpful? Yes 1
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for your business and your comments on behalf of the LaGuardia Plaza Hotel. We are thrilled to hear that we met your expectations of an early check in. We are mere minutes from LaGuardia Airport and offer complimentary shuttle service daily ,we are glad to here that you found that service of value. Our immediate area has an... More 

Denver, Colorado
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I've stayed here several times in the past few years and haven't asked much from the staff. However, I made the mistake and ordered pizza to be delivered. They refused to allow the pizza guy up to my room due to security reasons. I called down to guest services and advised them that I ordered the pizza and want it... More 

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for your business and for you comments. We thank you for being a valued guest and do apologize on behalf of the discrepancy we may have caused . Our guest feedback is our main priority and will be investigating your concern to ensure that this incident does not reoccur. We hope to see you soon. Travel safe. More 

LA FARGEVILLE
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

While the hotel is very nice there were a few issues. First on the plus side.... Room was very nice. Enjoyed having a swimming pool. Made use if the refrigerator in room. The little store in the hotel had everything!!! It was great. On the down side... We had to ask 3 times to get our room cleaned. We asked... More 

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for your business and for your comments about the LaGuardia Plaza Hotel. We are glad to hear that you found your room of value and that you enjoyed our swimming pool. We thank you for your comments and will be sure to follow up on your concerns. Hope to see you soon. Travel safe. More 

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