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LaGuardia Plaza Hotel - New York

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104-04 Ditmars Blvd, East Elmhurst, NY 11369 (Formerly Crowne Plaza New York - LaGuardia Airport)
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LaGuardia Plaza Hotel - New York
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LaGuardia Plaza Hotel - New York
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684 Reviews from our TripAdvisor Community

Traveler rating
    178
    189
    133
    101
    83
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
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    (684)
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    (149)
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    (188)
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1 review
5 of 5 stars Reviewed yesterday NEW

The room was spectacular , I was upgraded to a suite and it was nice to have a suite where there were two thermostats to control the temperature in each room, and the view was spectacular , the bed was compfortable

Was this review helpful? Yes
Queens, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Being at this hotel before over the past 20 years, I was glad to see the results of the renovations, some were still not completed. However the staff was very polite and will to assist me when needed some went over and above to make our Convention run smoothly. I am looking forward to next year. The hotel is well... More 

Was this review helpful? Yes 1
Umar Q, Front Office Manager at LaGuardia Plaza Hotel - New York, responded to this review

Hello Jim T, Thank you for posting about your experience with the LaGuardia Plaza Hotel. Yes indeed we are currently in our renovation phase and are working quickly to bringing our guest an enhanced experience while staying with us. We are glad to hear that your convention went well and our staff was able to meet your needs. We look... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Me and my fiancée stayed there for my 50th birthday for 4 days when we first checked in the hotel it was wonderful very classy as went up to our room it was awful nothing like I saw online and not even close to the way the lobby looked I immediately went downstairs to speak to the manager about my... More 

Was this review helpful? Yes 2
Umar Q, Front Office Manager at LaGuardia Plaza Hotel - New York, responded to this review

Hello Alfons H, Thank you for posting about your experience with the LaGuardia Plaza Hotel. Yes we are currently under renovations and do apologies for the inconveniences caused to you upon checking in. I am glad to hear that we were able to assist you right away and get you into one of your renovated rooms. We look forward to... More 

Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

My wife, son and I stayed at this hotel before an early flight out of LaGuardia. The location was convenient, the price was reasonable, and the lobby looked nice, but everything else about the hotel and our experience was terrible. When we arrived at our room, it was not very clean, but we did not complain. Shortly thereafter, however, I... More 

Was this review helpful? Yes 1
Umar Q, Front Office Manager at LaGuardia Plaza Hotel - New York, responded to this review

Hello Phe 96, Thank you for posting about your experience with the LaGuardia Plaza Hotel. I would like to apologize for the experience you had at the hotel and want to assure you that what you experienced is being followed up on and will be reviewed with the staff involved. I am requesting if you can contact me directly at... More 

Travelers are raving about these East Elmhurst hotels

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Spent two days at hotel Pool area needs updating Rest of hotel is undergoing remodeling Ate at resturant on site pretty good food 50$ day deposit Parking 20$ day Overall rooms are dated but comfy plenty of extra towels Shuttle service to laguardia well worth staying at this hotel will stay again

Was this review helpful? Yes
Umar Q, Front Office Manager at LaGuardia Plaza Hotel - New York, responded to this review

Hello Techbeth, Thank you for posting about your experience with the LaGuardia Plaza Hotel. We will be renovating our Health Club in July and look toward to bringing our guest a newly enhanced experience in our newly renovated Health Club toward mid July. The food at Embers lounge is very delicious. Yes we do offer a complementary shuttle service to... More 

Milwaukee, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Upon arriving June 6, the hotel was very inviting. Soon after arriving unfortunately, one of the shuttle drivers decided to be extremely rude. We explained our experience with this particular driver to management and to our amazement they went beyond expectations in making up for his unfavorable behavior. I want to thank the staff including; Carollyn, Carla, Joseph, Denis, &... More 

Was this review helpful? Yes 1
Umar Q, Front Office Manager at LaGuardia Plaza Hotel - New York, responded to this review

Hello Jo S, Thank you for posting about your experience with the LaGuardia Plaza Hotel. It’s such a pleasure to see that you enjoyed your stay. We are glad to here that our management and staff were able to assist you and to rectify the situation you encountered . We look forward to welcoming you back and once again Happy... More 

Syracuse, New York
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Top notch staff, fine breakfast and bar food, elegant decor. Nice walk to Marina, CitiField & Unisphere. Check out the gardens in front. Pool, patio, gym all first rate. And of course right on top of the airport. I didn't pay for it, the company did so I can't comment on the value. The only sour note was a gouged... More 

Was this review helpful? Yes 1
Umar Q, Front Office Manager at LaGuardia Plaza Hotel - New York, responded to this review

Hello Showdriver, Thank you for posting about your experience with the LaGuardia Plaza Hotel. It’s such a pleasure to see that you enjoyed your stay. The location of the hotel is definitely convenient and we are mere minutes from LaGuardia Airport and offer complimentary shuttle service daily to the airport and to the subway station. The LaGuardia Plaza Hotel is... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room outdated but clean. Excellent service. Staff went above and beyond when we tried to check in early; extremely helpful with the questions we asked (restaurants in neighborhood, shopping etc) and not once gave the impression that they were being bothered or it wasn't their job. Shuttle available.

Was this review helpful? Yes 1
Umar Q, Front Office Manager at LaGuardia Plaza Hotel - New York, responded to this review

Hello Jennifer, Thank you for posting about your experience with the LaGuardia Plaza Hotel. It’s such a pleasure to see that you enjoyed your stay. We are mere minutes from LaGuardia Airport and offer complimentary shuttle service daily, we are glad to here that our staff was able to assist you. We have just opened up our newly renovated room... More 

Hamilton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The LaGuardia Plaza Hotel sent a free shuttle to pick me up at the airport when I arrived in New York. Upon entering the reception area at the hotel, Benson Yi immediately greeted me and gave me an upgrade at no extra cost. He was very personable and directed me to the concierge for my transportation needs and explained where... More 

Was this review helpful? Yes 1
Umar Q, Front Office Manager at LaGuardia Plaza Hotel - New York, responded to this review

Hello Talagos, Thank you for posting about your experience with the LaGuardia Plaza Hotel. It’s such a pleasure to see that you enjoyed your stay.Thank you also for recognizing our team member who helped make your experience a special one; we will be sure to pass on your comments. We look forward to welcoming you back. More 

Staten Island, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Outstanding service from the friendly extremely helpful staff, particularly Carol lynn, Carla, and Umar at the front desk and Jasmine by the bar and restaurant lounge. I cannot remember everyone's names but there wasn't a person there who was not outstanding and friendly and helpful!!!!

Was this review helpful? Yes 1
Umar Q, Front Office Manager at LaGuardia Plaza Hotel - New York, responded to this review

Hello Evangelos G, Thank you for posting about your experience with the LaGuardia Plaza Hotel. It’s such a pleasure to see that you enjoyed your stay. We strive to go above and beyond for our guest and make their experiences with us legendry. Thank you also for recognizing our team members who helped make your experience a special one; we... More 

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