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LaGuardia Plaza Hotel - New York

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104-04 Ditmars Blvd, East Elmhurst, NY 11369 (Formerly Crowne Plaza New York - LaGuardia Airport)
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LaGuardia Plaza Hotel - New York
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LaGuardia Plaza Hotel - New York
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703 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (149)
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Toronto, Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I stayed in this hotel this past weekend. The service was great. A few things I wasn't happy with: I booked for my partner, myself and our daughter and was advised breakfast was included only to find out when I arrived that only 2 people got breakfast and there was a $15 charge for the 3rd person. We had to... More 

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Midland, Texas
1 review
1 of 5 stars Reviewed 5 days ago NEW

This hotel is not very nice. Wallpaper falling off walls. Hallways smell like puke. I do not recommend. I was flying through from Italy and I almost left. The smell was awful. I will not stay here and I do not recommend to anyone. It was my first time in NYC and I have no desire to come back.

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Travelers are raving about these East Elmhurst hotels

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I stayed in this hotel this past weekend while I was visiting the city for a few days with some friends. I have to say, this hotel was great. The lobby was nice with a couple of nice restaurant choices, my room was fantastic, and the pool/hot tub/fitness center was great as well. The best part was having that free... More 

Was this review helpful? Yes 2
Georgia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great restaurant and soon they are changing their name to element. The service was Awesome. They have a bar but they are more of a casual dining with high end food. The desserts are fantastic as well. The staff was very friendly and the service was very quick as well.

Was this review helpful? Yes 1
New York City, New York
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived late evening after a very long flight, were greeted very warmly by Carollynn & Carla at the reception, the check in was very quick, efficient & the room provided was very pleasant with a good view. The hotel feel is very modern & the rooms are pleasantly big considering it's New York. The hotel is conveniently located from both... More 

Was this review helpful? Yes 2
Umar Q, Front Office Manager at LaGuardia Plaza Hotel - New York, responded to this review

Hello Timush, Thank you for posting about your experience with the LaGuardia Plaza Hotel. It’s such a pleasure to see that you enjoyed your stay. We are glad to hear that our staff made you feel welcomed. Yes our rooms more spacious then the rooms in the city and now that we have renovated rooms the comfort level has been... More 

Columbus, Ohio
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I was only at the hotel for less than five hours between flights, but it was a great stay. Benson was very professional and even upgraded my room for me without being asked. The hotel is extremely close to the airport and the shuttle was quick and available when I needed it, both late at night and very early in... More 

Was this review helpful? Yes 1
Umar Q, Front Office Manager at LaGuardia Plaza Hotel - New York, responded to this review

Hello NattyElaine, Thank you for posting about your experience with the LaGuardia Plaza Hotel. It’s such a pleasure to see that you enjoyed your stay. We are mere minutes from LaGuardia Airport and offer complimentary shuttle service daily to the Airport and to the Subway. We are glad to here that our staff was able to assist you. We have... More 

Swiftwater, Pennsylvania
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We attended a concert at Citi Field so we stayed there for just one night. Our room on the sixth floor was clean and modern. The bed was comfortable and you couldn't hear any noise from the surrounding rooms. We found the staff to be professional and pleasant. Especially Deodant (security) who was exceptionally professional, helpful and friendly. Overall we... More 

Was this review helpful? Yes 2
Umar Q, Front Office Manager at LaGuardia Plaza Hotel - New York, responded to this review

Hello Loretta C, Thank you for posting about your experience with the LaGuardia Plaza Hotel. It’s such a pleasure to see that you enjoyed your stay. Our new renovated rooms are very modern and comfortable. We are glad to here that our staff was able to assist you. We look forward to welcoming you back. Safe travels. More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice clean hotel, great value and close to LGA. Wonderful staff and very attentive. Nicely decorated in the rooms and elegant lobby. No hotel points for this hotel because it is not part of a chain. Points would make it five 5 stars.

Was this review helpful? Yes
Umar Q, Front Office Manager at LaGuardia Plaza Hotel - New York, responded to this review

Hello Michelle E, Thank you for posting about your experience with the LaGuardia Plaza Hotel. It’s such a pleasure to see that you enjoyed your stay. Yes we are not a part of a chain but independently owned and strive to compete with the 5 star franchise hotels for our guest experiences and maintain high level of Guest Services in... More 

Toronto
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our flight from JFK was cancelled and rebooked from LaGuardia the following day, spent a very expensive night, not worth the $$$. The rooms are spacious but dusty. The plumbing in the shower was bad. The location is convenient and staff is friendly.

Was this review helpful? Yes
Umar Q, Front Office Manager at LaGuardia Plaza Hotel - New York, responded to this review

Hello Lambo-Insecta, Thank you for posting about your experience with the LaGuardia Plaza Hotel. I would like to apologize for the experience you had at the hotel and want to assure you that what you encountered is being followed up on by our Housekeeping Department and Engineering Department. We take all guest feedback positively and always want to assure that... More 

Atlanta, Georgia
1 review
2 of 5 stars Reviewed 2 weeks ago

Just saw a Big roach on the floor next to my bed. As I followed it to kill it. It went to the restroom and hid under the sink inside some cracks. This is so nasty. I called the front desk and he said if i like he can send someone upstairs to kill it. I was like really. This... More 

Was this review helpful? Yes
Umar Q, Front Office Manager at LaGuardia Plaza Hotel - New York, responded to this review

Hello roadrunner3740, Thank you for posting about your experience with the LaGuardia Plaza Hotel. I would like to apologize for the experience you had at the hotel and want to assure you that what you encountered is being followed up on by our Housekeeping department and it will be addressed. We take guest feed back very seriously and are committed... More 

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