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LaGuardia Plaza Hotel - New York

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104-04 Ditmars Blvd, East Elmhurst, NY 11369 (Formerly Crowne Plaza New York - LaGuardia Airport)
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LaGuardia Plaza Hotel - New York
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LaGuardia Plaza Hotel - New York
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650 reviews from our community

Traveler rating
    161
    177
    129
    101
    82
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Queens, New York, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I have stayed at this hotel many times before and it is now better than ever! It is being remodeled and I stayed in a suite on the seventh floor. How nice and comfortable and beautiful it is I did not want to go home. The staff is wonderful including at the front desk Carolynn, Carla , and Joseph the... More 

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Houston, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

Great hotel for the price. Service was comparable to a 5 star place. Special thanks to the concierge services and the driver Paul who helped with the mountains of gear that seem to be necessary when traveling with an infant!

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 1 week ago

I had absolutely no problem staying here. The staff was great and friendly! The food however could be a little cheaper but it wasn't that bad. Overall a good stay so far and the room is immense and very nice and clean. The gym is a descent gym and it's located near my place of business.

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Paris, France
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We had about 20 hours between flights and booked this hotel - many months in advance - for about 300 dollar including breakfast. The idea was that we arrive late, have something to eat there, a lay-in in the morning and some time in the gym and pool before going back to the airport refreshed. Unfortunately, it turned out all... More 

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Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for sharing your comments with our Trip Advisor community. We do value your comments and will be addressing your concerns, we will do our utmost to investigate and ensure that this does not reoccur. We are in the process of renovating our rooms to restore its grand appearance and bring the hotel's oversized rooms up to date with... More 

Columbia, South Carolina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

I had the pleasure recently of staying at the LGA Plaza again. And like b-4 once again it was Great. They are in the process of renovating the Hotel but it did not interfere with my stay. The staff Carollynn & Benson at front desk made sure had what I needed. In the bar this time had Johanna & Richard... More 

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for taking the time to share your experience at the LaGuardia Plaza Hotel. We are so glad to hear that once again we were able to provide you with the great service that keeps you coming back. Thank you for recognizing our team members who helped make your experience a special one; we will be sure to pass... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

Johanna is an amazing young lady in food and beverage. She makes you welcome, happy, makes sure you are happy with your drink and or food. This lady kept me coming back because of her professionalism.

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for taking the time to share your experience at the LaGuardia Plaza Hotel. We are so glad to hear that you received exceptional service during your stay. Thank you also for recognizing our team members who helped make your experience a special one; we will be sure to pass on your comments. Travel safeand hope to see you... More 

1 review
2 of 5 stars Reviewed 4 weeks ago

The hotel it's self is okay, nothing special, it's like it was a grand 5 star hotel that has since ran down, but it's comfortable. I stayed here twice the first time my room was cheap and I had no problems the second time my hotel was triple the price and I didn't get the room I booked almost 3... More 

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for sharing your comments with our Trip Advisor community. We do value your comments and will be addressing your concerns, we will do our utmost to investigate how an incident like this might have occurred to you. Our commitment to our guest relies on an occurrence like this never happening.We will be sure to share your feedback with... More 

Brooklyn, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 12, 2015

We planned a night away here and couldn't have been happier. Our room was on point, and the hotel amenities a welcome addition. We loved Johanna at the bar. She was awesome! We can't wait for our next visit!

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for taking the time to share your experience at the LaGuardia Plaza Hotel. We are so glad to hear that you had a nice and relaxing night away. Additionally your room was on point and the hotel amenities were welcoming.Thank you also for recognizing our team member who helped make your experience a special one; we will be... More 

Cleveland, Ohio
Top Contributor
51 reviews 51 reviews
44 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed February 26, 2015

My check in at the hotel took about 15 minutes because they did not get my internet booking in time. The lobby is nice, the Bar and Grill is nice, bartenders are cool, food was good. My room is outdated, the carpet is old, the furniture is old, the bed was not comfortable. They are renovating rooms on the top... More 

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for sharing your comments with our Trip Advisor community. We do value your comments and will be addressing your concerns,in the future you may want to book with us directly and avoid the delay in your booking. Our commitment to our guest relies on an occurrence like this never happening again.The convenience and staff friendliness of the hotel... More 

Palm Beach Gardens, Florida
1 review
5 of 5 stars Reviewed February 14, 2015

wonderful service starting with Shanel who guided me to the right choice... picked up at the airport...shuttle service great... the staff was wonderful....polite and went out of their way for satisfying our needs... thanks to: Shanel, Lorraine, Jasmine,Terrence,Jonathan (arranged for our car service to and from Manhattan),Arthur, Patrick, Benson and Daniel had the Governor's Suite....roomy and allowed us to really... More 

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for taking the time to share your experience at the LaGuardia Plaza Hotel. We are so glad to hear that you received exceptional service during your stay. Thank you also for recognizing our team members who helped make your experience a special one; we will be sure to pass on your comments. Travel safe. More 

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