This hotel used to be a Crowne Plaza and it was in decline for years before becoming that LaGuardia Plaza Hotel. It needed a complete overhaul before loosing the Crowne Plaza name. Now it is just desperate. The hallways, the rooms, the function space, the pool area all need major overhauling. Allegedly, according to one of the employees the Hotel...
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Thank you for your review and your business.
The infusion of capital dollars you refer to in your review although overdue, will certainly be invested into the hotel and plans to renovate in the second quarter of 2012 are underway.
Athough the hotel is older that other hotels in our area, the LaGuardia Plaza Hotel is proud of the level...
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my wife and i ate regulary in the hotel at least every other night, but over the past 2 months, we have noticed a significant change in taste and presentation? awful, sloppy plates, sauces all over the plates, you can easily tell that NO ONE cares in there or THEY CHANGED THEIR CHEF?
EMBARASSING,
Manager Soto or Scalise in restaurant,...
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Thank you Jim c for your review and for your support of our restaurant.
I am very sorry to hear that your recent experience was less that satisfactory. It is true that the Chef did change recently however; most regualr guests have made comments very contrary to your experience.
The next time you and your wife are planning a visit...
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The hotel was great. Carolian at the front desk is the best in the hotel market
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Thank you RickW2004 for your review and your business.
We will be sure to pass on your kind words about Carol Lynn....she will be pleased to hear how happy you were with her service.
Travel safe!
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I live in new york but needed a mini vacation so for my birthday my boyfriend book us 2 nights at this Hotel! the staff is very helpful and pleasant. When we got there our shower door was broken but I told the lady at the front desk and it was fixed promptly!The rooms are clean and comfortable my only...
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Thank you mzviddy117 for your review and thank you for your business.
We are very pleased to hear that you enjoyed your "birthday getaway" and are please to hear that you will be joining us again.
I would like to apologize for the inconvenience of your shower door being in disrepair upon your arrival however; please to know it was...
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The property, the lobby, bar is nice but the Room is very Disgusting. I stayed in a King Bed Room. There was a fly in the room; the toilet had stains inside; the wallpaper and carpet is old and dingy and needs replacing; and they still use ‘tube TV’; so overall it feels like a run down motel. Not worth...
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Thank you RalphK32 for your review and thank you for your business.
The hotel certainly does show signs of age and has not recently been renovated (renovations are scheduled for the second quarter of 2012), however, the LaGuardia Plaza Hotel prides itself on have very clean rooms, frienly and accommodating staff, and a great value for the area.
We sincerely...
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Clean convenient and nice people Carolkyn was very helpful. Held the bus for me. Nice room. Quiet for NYC
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LakeBuzz,
Thank you so much for taking the time to leave a review. I am so happy to hear that you enjoyed your time with us and hope to welcome you back in the near future. It is always nice to have a little peace and quiet outside of the NYC hustle and bustle and I am happy that we...
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I booked on Hotwire assuming I was going to get a 3.5 star hotel that was compared to Double Tree or Radisson. The Laguardia Plaza hotel was nothing close to either of these hotel chains. It was old, dirty, run down and disgusting. Half of the lights and all but one of the outlets were out. The carpet and furniture...
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I sincerely apologize for your experience with the LaGuardia Plaza Hotel. The property, although not recently renovated, is usually very clean and the staff usually goes above and beyond to welcome travellers and make them feel at home.
The convenient location, clean rooms and friendly staff generally makes this hotel a very good value for the area.
We will look...
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I wanted to thank Josefine Rodriguez, Guest Relations Manager at the LaGuardia Plaza Hotel for the professional way she worked with me regarding a food and beverage issue I thought I had. My daughter stayed at your hotel the evening she returned from an overseas vacation and told me that she ate only one meal (dinner). Upon looking at the...
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Thank you for your kind words regarding the staff at the LaGuardia Plaza Hotel and thank you for your business.
The entire staff is very proud of their work and hearing messages such as yours keeps them inspired; I will be sure to pass this along.
Travel safe!
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Booked via PL for 100$ (not bad considering this was Dec. 30 in NYC). The hotel itself (outside, lobby, halls) is in definite need of a renovation...the colours are horrible, the carpets on the dirty side, a bit sad to see. However, was very satisfied with my room. A good king bed, very comfortable, a good sized bathroom, needing a...
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I travled to New York city on my first time, and got no idea about the city and what to see and play with fun. However, this front desk guy, names Allen, he is really nice and have a lot good suggestions of traveling in New York. As a local New Yorker, he gave me really good thoughts of New...
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