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LaGuardia Plaza Hotel - New York

3.0 of 5 104-04 Ditmars Blvd, East Elmhurst, NY 11369 (Formerly Crowne Plaza New York - LaGuardia Airport)
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LaGuardia Plaza Hotel - New York
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LaGuardia Plaza Hotel - New York
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636 reviews from our community

Traveler rating
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    128
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sydney, Australia
Top Contributor
89 reviews 89 reviews
18 hotel reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We were staying nearby and the Embers bar and grill at this hotel was recommended to us. We ordered the days special. Burgers. We waited, and waited...and waited. I enquired as to how much longer the days special dish would take. That seemed to jolt the staff into action and three stone cold burgers ( with cold chips ) were... More 

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for sharing your comments with our Trip Advisor community. We do value your comments and will be addressing your concerns, we will do our utmost to investigate how an incident like this might have occurred to you. Our commitment to our guest relies on an occurrence like this never happening.Thank you again and travel safe. More 

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I like the location for this hotel, the price was very expensive for what I got it, I request a non smoking room but it was this terrible smell, the carpet was old in the room. When the hotel Van when to pick me up at the airport, it was freezing outside, the driver did no help me with my... More 

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for your business and for sharing your experience and opinion with our Trip Advisor community. We are glad to hear that you found our location of value and our front desk staff was great and very friendly.We value your comments and will be addressing your concerns. We apologize for your experience at this hotel being so far apart... More 

California
1 review
5 of 5 stars Reviewed 1 week ago

Hi everyone i Praveen kalapala missed the flight on 12/18/2014 and they have arranged me a stay in this hotel i am very new to this place feeling confused but when i reach this hotel they guided me very well and helped me getting my luggage into room especially i should thank Mr.Deodat he helped me in getting my luggage... More 

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for your business and for sharing your experience and opinion with our Trip Advisor community. We are glad to hear that you found our property to be excellent in exceeding your expectations. We will be sure to inform our staff about your comments. Thank you again and travel safe. More 

California Desert, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Great Location close to Laguardia Airport and access to local freeways. I am a business traveler and stay here offen. Excellent staff! the front desk is very helpful and respond to any request you may have. Hotel has a bar/lounge that has great food and Terence and Jazmine are the best. Food is always good. Hotel is in the process... More 

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for your recent review and thank you so much for keeping the LaGuardia Plaza Hotel in mind for your future stays in the NYC area. We are glad to hear that your stay was great and the staff was excellent. Thank you for recognizing our team members who helped make your experience a special one; we will be... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Our stay at this hotel was great! The rooms, location, and the staff were excellent. Carla at the front desk was absolutely professional and made sure we had everything we needed. I will definitely be staying here again sometime in the near future. Thank you for the great stay and hospitality!

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for your recent review and thank you so much for keeping the LaGuardia Plaza Hotel in mind for your future stays in the NYC area. We are glad to hear that your stay was great and the staff was excellent. Thank you for recognizing our team members who helped make your experience a special one; we will be... More 

Bonn, Germany
1 review
3 of 5 stars Reviewed 2 weeks ago

positive: Walking distance to La Guardia Airport, bus stop in front of the entrance, coffee included in the room negative: Blankets with spots, Wifi wasn't always available, lobby smells like chlorine

Review collected in partnership with this hotel

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for your business and for sharing your experience and opinion with our Trip Advisor community. We are glad to hear that you found our property convienent and respectable.We are in the process of adding 100 mg of Fiber Optic , it will be the best internet connectivity in the city. We do value your comments and will be... More 

Miami, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Let me first state that I am giving a positive review to this hotel mainly because of its excellent staff. People like Carla, Patrick, and Joseph at the front desk and concierge were always friendly, professional, and helpful. Some of the housekeeping staff were also very nice and helpful (we had to ask one of them to vacuum our room... More 

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for your business and for sharing your experience. We are pleased to hear that you find our staff to be Excellent. The hotel will begin extensive renovations to update the hotel, restoring its grand appearance and bring the hotels oversized rooms up to date with all new furnishings and amenities. In the middle of March the hotel will... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I have stayed at this hotel 10 times in the past 2 years. I must thank the following people personally for their part in making these visits successful. Each person has made the difference between a hotel stay and a wonderful experience. Thank you to: Effie, Patrick, Carolyn, Terrance,Jamaise, Carla,Daniel,Umar,Gisper. You all have done more than I could ever ask... More 

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for taking the time to share your experience at the LaGuardia Plaza Hotel. We are so glad to hear that you are such a loyal customer and continue to choose us and we continue to meet your expectations. Thank you also for recognizing our team members who helped make your experience a special one; we will be sure... More 

Orange
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago

This hotel had a super-courteous staff, but the building iteself was lacking in some areas. The elevator call button was broken when I arrived; the Wi-Fi and in-room phone were broken on the second night of my stay; and the carpet was dirty in the elevator and in the corners of the hallway. Dinner in the bar was consistently nice.

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for your business and for sharing your comments on the LaGuardia Plaza Hotel. The convenience and staff friendliness of the hotel are definitely on point, over the next several months the hotel will begin extensive renovations to update the hotel, restoring its grand appearance and bringing the hotels oversized rooms up to date with all new furnishings and... More 

Seoul
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Actually, wi-fi is free, but it's not working. I had tried several different devices, but it's true. very very slow and not working in many times. Hotel is quite an old one. But it's close to airport, and there are several free shuttle services which are very helpful. My overall experience is good.

Review collected in partnership with this hotel

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for taking the time to share your experience at the LaGuardia Plaza hotel. We are glad to hear that your overall experience with our hotel was good. We do apologize about the wifii connection we are in the process of upgrading to 100 mg of Fiber Optic , which will be the best internet connectivity in the city.... More 

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Additional Information about LaGuardia Plaza Hotel - New York

Address: 104-04 Ditmars Blvd, East Elmhurst, NY 11369 (Formerly Crowne Plaza New York - LaGuardia Airport)
Phone Number:
Location: United States > New York > East Elmhurst
Price Range (Based on Average Rates): $$
Hotel Class:3 star — LaGuardia Plaza Hotel - New York 3*
Number of rooms: 353
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Also Known As:
Crowne Plaza East Elmhurst
Crowne Plaza New York
LaGuardia Plaza Hotel - New York East Elmhurst

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