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LaGuardia Plaza Hotel - New York

3.0 of 5 104-04 Ditmars Blvd, East Elmhurst, NY 11369 (Formerly Crowne Plaza New York - LaGuardia Airport)
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LaGuardia Plaza Hotel - New York
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LaGuardia Plaza Hotel - New York
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617 reviews from our community

Traveler rating
    143
    170
    124
    99
    81
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142
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169
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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  • All months
    (617)
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    (116)
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    (177)
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    (187)
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    (137)
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1 review
5 of 5 stars Reviewed 6 days ago NEW

We hosted an event with almost 100 people at LGPH, and the staff that took care of us REALLY took care of us. Even though they set the room up for us prior to our arrival, the guys had no complaints when we asked for help with moving around the tables and rearranging the entire room. Whenever we needed extra... More 

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for your business and for sharing your experience at the LaGuardia Plaza Hotel. We are pleased to hear that our staff was able to exceed your expectations. We will be sure to inform them of your comments and thank you for staying with us while in the NYC area. We look forward to seeing you soon. Travel safe More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

It was our first time in NYC. Thank you Carla, Lorraine, Umar, Jonathon and Paul for being so wonderful!! Carla helped us figure out the best way to get into the city. The hotel shuttle was a life-saver, don't ever get rid of that amenity! The drivers were amazing as well. We thoroughly enjoyed our stay and look forward to... More 

Was this review helpful? Yes 1
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

The LaGuardia Plaza Hotel staff greatly appreciates your generous comments and we are pleased to hear that you enjoyed your visit. Our complimentary shuttle to and from the airport and to the subway is definitely a plus. Thank you for sharing your comments and thank you for your business. Travel safe! More 

1 review
5 of 5 stars Reviewed 1 week ago

As soon as I arrived I met Ahmed and Umar at the front desk. They were both extremely helpful and provided me with the utmost of service. The rooomd are Nice, updated and very comfortable. I will stay here again.

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

The LaGuardia Plaza Hotel staff greatly appreciates your generous comments and we are pleased to hear that you enjoyed your visit. Thank you for sharing your comments and thank you for your business. Travel safe! More 

Sydney, Australia
2 reviews
4 of 5 stars Reviewed 1 week ago

Lovely staff who reacted well to our needs as we were very tired and needed looking after. Great relaxed but elegant bar. Good menu. Great big beds. Clean and generous rooms. Shuttles from airport and too subway worked well. Ring for shuttle from airport. The ground transportation guys will help make the call.

Review collected in partnership with this hotel

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for taking the time to share your experience at the LaGuardia Plaza hotel. We are glad to hear that you found the LaGuardia Plaza Hotel staff and service of value. Thank you for your comments we will be sure to share it with our staff. We look forward to seeing you soon, safe travel. More 

Vancouver, Canada
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 1 week ago

Overall, this is a not bad hotel. A bit out dated 5 star hotel. The reason for 2 star - I am a non-smoker. I ordered a non-smoking room but for some reason my room was full of smoke. I was waken up by the smoke in the middle of night and all my clothes were full of the smell.... More 

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for taking the time to share your experience at the LaGuardia Plaza hotel. Our hotel is fully non smoking ,and do apologize for the inconvience this may have caused.We will be investigating this situaton and assuring it does not reoccur. Over the next several months, the hotel will begin extensive renovations to update the hotel, restoring its grand... More 

Queens, New York, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

This is a wonderful hotel. Nice décor and good rates too. Great bar and bartenders Terry, Jazz and Johanna. Great front desk and helpful Carla, Carolyn, Daniel, Lorraine and Paul Joseph is a nice bellman and plays the piano also! Try it you will love it.

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for taking the time to share your experience at the LaGuardia Plaza hotel. We are glad to hear that you found the LaGuardia Plaza Hotel staff and service of value. Thank you for your comments we will be sure to share it with our staff. We look forward to seeing you soon, safe travel. More 

1 review
2 of 5 stars Reviewed 1 week ago

The rooms need to update their linen quality the towels were like sand paper. My shower doors were hard to open and close properly. the bed sheets were ruff and The pillows were flat and hard. Also my room phone didn't even work so had to use cell phone to call front desk and had to call twice before they... More 

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for your business and for sharing your comments on the LaGuardia Plaza Hotel. We value your comments the hotel will begin extensive renovations to update the hotel, restoring its grand appearance and bringing the hotels oversized rooms up to date with all new furnishings, and amenities.We look forward to seeing you soon. Thank you again and travel safe More 

Colorado
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel in november for thanksgiving me and my husband were coming in to town to see my famly. We usually are loyal marriott guests but we thought we would switch it up and the laguardia plaza hotel had a great rate avalable. Everything was great from start to end including calling the hotel to make reservations.... More 

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for taking the time to share your experience at the LaGuardia Plaza hotel. We are glad to hear that you found the LaGuardia Plaza Hotel staff and service of value. Thank you for your comments we will be sure to share it with our staff. We look forward to seeing you soon, safe travel. More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

nice hotel close to airport, rooms are clean however ours smelled a bit musty..its my understanding they are getting ready to re do the hotel next year....has a indoor pool, restaurant...a bit pricey on the food.they serve a continantal breakfast $15.00 per person...have stayed at other hotels that offer this for free...laundry services.hotel staff was excellent..would stay again

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for taking the time to share your experience at the LaGuardia Plaza hotel. We are glad to hear that you found the LaGuardia Plaza Hotel staff and service of value. Thank you for your comments we will be sure to share it with our staff. We look forward to seeing you soon, safe travel. More 

Columbia, South Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

I've stayed at the LGA Plaza several times & the staff is great. Wonderful service from the front desk, bar, room attendants, & Management. In the bar Jasmine & Terrance great team. Management Umar who was great help to me as I'm in a wheelchair. But other like Carla, Carollynn, Jaries, Nikey, Pawla, Lorainne, Jonathon, Ahemed, Patrick, & The Bellmen... More 

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for taking the time to share your experience at the LaGuardia Plaza hotel. We are glad to hear that you found the LaGuardia Plaza Hotel staff and service of value. Thank you for your comments we will be sure to share it with our staff. We look forward to seeing you soon, safe travel. More 

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Additional Information about LaGuardia Plaza Hotel - New York

Address: 104-04 Ditmars Blvd, East Elmhurst, NY 11369 (Formerly Crowne Plaza New York - LaGuardia Airport)
Phone Number:
Location: United States > New York > East Elmhurst
Price Range (Based on Average Rates): $$
Hotel Class:3 star — LaGuardia Plaza Hotel - New York 3*
Number of rooms: 353
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Also Known As:
Crowne Plaza East Elmhurst
Crowne Plaza New York
LaGuardia Plaza Hotel - New York East Elmhurst

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