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LaGuardia Plaza Hotel - New York

3.0 of 5 104-04 Ditmars Blvd, East Elmhurst, NY 11369 (Formerly Crowne Plaza New York - LaGuardia Airport)
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LaGuardia Plaza Hotel - New York
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LaGuardia Plaza Hotel - New York
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642 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cleveland, Ohio
Senior Contributor
41 reviews 41 reviews
35 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars NEW

My check in at the hotel took about 15 minutes because they did not get my internet booking in time. The lobby is nice, the Bar and Grill is nice, bartenders are cool, food was good. My room is outdated, the carpet is old, the furniture is old, the bed was not comfortable. They are renovating rooms on the top... More 

Was this review helpful? Yes
Palm Beach Gardens, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

wonderful service starting with Shanel who guided me to the right choice... picked up at the airport...shuttle service great... the staff was wonderful....polite and went out of their way for satisfying our needs... thanks to: Shanel, Lorraine, Jasmine,Terrence,Jonathan (arranged for our car service to and from Manhattan),Arthur, Patrick, Benson and Daniel had the Governor's Suite....roomy and allowed us to really... More 

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for taking the time to share your experience at the LaGuardia Plaza Hotel. We are so glad to hear that you received exceptional service during your stay. Thank you also for recognizing our team members who helped make your experience a special one; we will be sure to pass on your comments. Travel safe. More 

Long Island, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This hotel has location. If you are traveling to/from LGA, you are in a perfect spot. Definitely not the most "upscale" hotel - but fine for 1 or 2 nights. The food at the bar/restaurant was good (but a little expensive - not terrible). They don't offer room service (so you have to go down to pick it up yourself).... More 

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for your business and for sharing your experience and opinion with our Trip Advisor community. We are glad to hear that you found our property to be a great location. We will be sure to inform our staff about your comments. Thank you again and travel safe. More 

Muncie, Indiana
1 review
5 of 5 stars Reviewed 3 weeks ago

Have stayed at this hotel many times before and it was absolutely wonderful as always this time. The great experience began with the prompt shuttle service to the hotel. There is no reason to stay in Manhattan when there is a shuttle to take you to the subway or ride one of the two bus lines that run in front... More 

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for taking the time to share your experience at the LaGuardia Plaza Hotel. We are so glad to hear that you are such a loyal customer and continue to choose us and we continue to meet your expectations. Thank you also for recognizing our team members who helped make your experience a special one; we will be sure... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

My flight was cancelled last week at LGA. I was so fortunate to find the Laguardia Plaza, just minutes from the airport. Their shuttle picked me up. Dinner in the Embers Lounge was wonderful,. The staff was very attentive for all the many guests that night. I was very impressed. The room was comfortable and the shuttle back to he... More 

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for taking the time to share your experience at the LaGuardia Plaza Hotel. We are so glad to hear that you found our property to be comfortable and convenient. Thank you also for recognizing our team members who helped make your experience a special one; we will be sure to pass on your comments. Travel safe. More 

New York
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I am out the hotel often on business. The front desk staff, bellman, bartenders at Embers are all so nice and attentive. The burgers and the Teriyaki Grilled Salmon are always great. Staff is always so pleasant and friendly. Thank you.

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for taking the time to share your experience at the LaGuardia Plaza Hotel. We are so glad to hear that you are such a loyal customer and continue to choose us and we continue to meet your expectations. Your choice of the Burgers and the Terraiki Grilled Salmon happen to be my favorite as well . Thank you... More 

Sydney, Australia
Top Contributor
97 reviews 97 reviews
18 hotel reviews
52 helpful votes 52 helpful votes
1 of 5 stars Reviewed January 25, 2015

We were staying nearby and the Embers bar and grill at this hotel was recommended to us. We ordered the days special. Burgers. We waited, and waited...and waited. I enquired as to how much longer the days special dish would take. That seemed to jolt the staff into action and three stone cold burgers ( with cold chips ) were... More 

Was this review helpful? Yes 1
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for sharing your comments with our Trip Advisor community. We do value your comments and will be addressing your concerns, we will do our utmost to investigate how an incident like this might have occurred to you. Our commitment to our guest relies on an occurrence like this never happening.Thank you again and travel safe. More 

Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 23, 2015

I like the location for this hotel, the price was very expensive for what I got it, I request a non smoking room but it was this terrible smell, the carpet was old in the room. When the hotel Van when to pick me up at the airport, it was freezing outside, the driver did no help me with my... More 

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for your business and for sharing your experience and opinion with our Trip Advisor community. We are glad to hear that you found our location of value and our front desk staff was great and very friendly.We value your comments and will be addressing your concerns. We apologize for your experience at this hotel being so far apart... More 

California
1 review
5 of 5 stars Reviewed January 21, 2015

Hi everyone i Praveen kalapala missed the flight on 12/18/2014 and they have arranged me a stay in this hotel i am very new to this place feeling confused but when i reach this hotel they guided me very well and helped me getting my luggage into room especially i should thank Mr.Deodat he helped me in getting my luggage... More 

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for your business and for sharing your experience and opinion with our Trip Advisor community. We are glad to hear that you found our property to be excellent in exceeding your expectations. We will be sure to inform our staff about your comments. Thank you again and travel safe. More 

California Desert, California
1 review
5 of 5 stars Reviewed January 16, 2015

Great Location close to Laguardia Airport and access to local freeways. I am a business traveler and stay here offen. Excellent staff! the front desk is very helpful and respond to any request you may have. Hotel has a bar/lounge that has great food and Terence and Jazmine are the best. Food is always good. Hotel is in the process... More 

Was this review helpful? Yes
Effie M, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for your recent review and thank you so much for keeping the LaGuardia Plaza Hotel in mind for your future stays in the NYC area. We are glad to hear that your stay was great and the staff was excellent. Thank you for recognizing our team members who helped make your experience a special one; we will be... More 

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Additional Information about LaGuardia Plaza Hotel - New York

Address: 104-04 Ditmars Blvd, East Elmhurst, NY 11369 (Formerly Crowne Plaza New York - LaGuardia Airport)
Phone Number:
Location: United States > New York > East Elmhurst
Price Range (Based on Average Rates): $$
Hotel Class:3 star — LaGuardia Plaza Hotel - New York 3*
Number of rooms: 353
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Also Known As:
Crowne Plaza East Elmhurst
Crowne Plaza New York
LaGuardia Plaza Hotel - New York East Elmhurst

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