Upon arrival, the front desk watched as I stumbled my way through the door loaded down with luggage- and made no attempt to assist me. Thank goodness for a nice gentleman who happened to be arriving behind me- he rescued the door from being torn off by my luggage. My key card appeared as though it had been used a... more

Great hotel! Beautiful location on the water front. Friendly staff. Resort like atmosphere. I will definitely return... more

We booked a "lakeview" room, which was a view of the neighboring hospital. Windows were very hard to open, with blown seals, filthy,moldy window panes with condensation between the panes of glass, streaked with bird poop. One of the coffee mugs was dirty with dried coffee and creamer, and lip marks. Guest self-service laundry out of commission. Desk staff and... more

Stayed here two years ago, and was much better shape then. Looks like new ownership willing to milk this one. Don't even ask for a roll-away, better to stay on the floor. Nothing to do local so would only stay if it is a quick overnight and you are out of optioins. WAY overprice for what you get. Next time... more

Found this hotel in the Room Saver discount guide you get on the NYS Thruway. They have the most comfortable beds and pillows I have ever slept on in a hotel. The room was clean and comfortable and the staff was pleasant. The pool and hot tub was very nice also, with exercise facility (although did not use the gym,... more

stayed two weeks on business. the hotel is older, with comfortable beds and thin walls. it was not a very busy hotel, at least in the winter. there was a very limited choice of restaurants in the area, so my group ended up eating in the hotel much of time. the food was ok, but we were always weary, with... more

This was a most comfortable hotel. The bed was one of the most comfortable I had slept in and the room was spacious. I was most impressed with the well-equipped health club and large swimming pool. The restaurant overlooking Lake Erie was very well appointed, and breakfast was well prepared and promptly delivered. The only drawback was that the hallways... more

I stayed at the Clarion on a business trip and was very disappointed in both the cleanliness/maintenance of the room, and in the staff response to my problems with the noise level in the room (it was directly above the hotel laundry) Apparently they had a full house because my first request upon entering the room was for another room.... more

We stayed at the Clarion while visiting our daughter who lives in the area. We were very pleased with the staff- very helpful and friendly. Our room was great- very comfortable beds with a super lake view. The restaurant offers a fabulous breakfast selection and our dinner was wonderful. We also enjoyed the cafe/patio- it was really nice to listen... more