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All 5 Dunkirk hotels

Clarion Hotel Dunkirk

2.0 of 5 Hotel   |   30 Lake Shore Drive East, Dunkirk, NY 14048
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Ranked #3 of 5 hotels in Dunkirk
A recent review
3 of 5 stars reviewed 3 days ago
Wksend Lockport, New York
  • Overview
  • Reviews (131)
  • Photos (22)
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  • Room tips (29)
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131 people have reviewed this hotel

Traveler rating
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    42
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    22
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38
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18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Lockport, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Came in for a quick getaway weekend for one night Reserved king bed with lake view Room is dated and showing signs of wear. Not too bad ... No lake view though which was a big disappointment Asked front desk if the room was lake view or possible a small mistake and we were in the wrong room. Not a... More

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Bath, New York
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Room recently upgraded nice view of harbor .Staff good but disappointed breakfast stopped serving on weekend too early down @9:30am nothing there. Great nearby plaza and Greek restaurant within walking distance.

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Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

We very much appreciate and value your feedback. We strive to continuously improve the quality of our services to provide an exceptional experience for our guests. More

Toronto
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this splendidly located (on a lovely marina with a great long walkway) at the end of July. We enjoyed the wonde4rful staff and a good room with a view of the harbour and a nice breakfast included in the stay. The hotel is clean, nicely designed and recently renovated. The staff is very helpful, friendly and efficient. Being... More

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Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. More

Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The lobby, restaurant and outside area are fine. But the sleeping rooms are disgusting - run down, and worst of all, smelly. The bathrooms also smelled like some kind of industrial disinfectant. The smell from the indoor pool permeates all the hallways. Basically, this whole place give me the creeps. Dunkirk is a very rundown area, so I'm not sure... More

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Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

We are very sorry that you were dissatisfied with our housekeeping efforts in your sleeping room. I appreciate your feedback and have discussed every issue with our head housekeeper. She will be addressing these matters with her staff and is committed to ensuring that these problems will not occur again. More

Panama City, United States
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was one of the nicest looking places we had in our three-week trip, at least on the outside. The staff was very friendly. Make sure you ask for a water-front room. The rooms, however, left much to be desired. They are badly in need of a renovation. They have updated the bathroom counter and light, but then they... More

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Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Thank you for your review, we have done a lot of renovations in the past couple years and we are still slowly improving our hotel. We already had all new carpets put into the rooms, we put flat screen TVs in the rooms, upgraded our cable TV to Satelite TV with over 75 stations to choose from. We just recently... More

Elmira, New York
Contributor
18 reviews 18 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here 2 nights for a 3 day conference. Friday evening sandwich buffet was good. Conference room was ok but cold. Breakfast buffet so so and could be better organized in placement of food. The dining area was nice with view of the outside looking toward Lake Erie. My room at this hotel was quiet and acceptable although the hotel... More

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Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Thank you for taking the time to telll us about your experience at our hotel it provides us with the information needed to correct problems and improve the services we offer our guests. We hope to have the opportunity to provide accommodations for you in the future and show you how your remarks were used contstructively. More

Buffalo, New York
Top Contributor
183 reviews 183 reviews
15 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed 4 weeks ago

What is amazing is that when you look at reviews they are all over the map without any trend to excellence. This tells me there is a serious issue with consistency and sustained quality of service. Sometimes it's great, sometimes it is the opposite. We all appreciate how hard it must be to run a hotel and restaurant but the... More

Was this review helpful? Yes 1
Columbus, Georgia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 14, 2014

Hotel was run down and not very clean. In addition, our TV did not work. We went down to the front desk to get some assistance and were told "Andy" would be right up. Andy never showed up and after an extended period of time we called back down to the front desk. This time someone did come to the... More

Was this review helpful? Yes 3
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Thank you for taking the time to bring such matters to our attention. We value your patronage and certainly want to know if you are dissatisfied in any way. In the summer season, our hotel is filled with groups and we do offer music at our outdoor bar for guests and the public to enjoy on the weekends, our summer... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 29, 2014

Went here for a convention stayed 3 days. Staff was super friendly. Rooms were very clean. Some run down sections (pool/hot tub area). The view is top notch and it sits right on the pier. Bar/restaurant staff were friendly with decent food. Breakfast could be improved.

Was this review helpful? Yes
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Fredonia, New York
Top Contributor
99 reviews 99 reviews
13 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed June 17, 2014

Being the only hotel in town, your options are limited but the Clarion has had renovations and the view is excellent. The hotel sits on the shores of lake Erie and the property itself has lakeside rights with rooms with a view. I have been here for business workshops, parties and overnight accomodations. The Clarion caters with buffet lunches for... More

Was this review helpful? Yes 1
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Additional Information about Clarion Hotel Dunkirk

Address: 30 Lake Shore Drive East, Dunkirk, NY 14048
Phone Number:
Location: United States > New York > Chautauqua County > Dunkirk
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Clarion Hotel Dunkirk 2*
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Also Known As:
Clarion Dunkirk
Dunkirk Clarion

22 photos of this hotel

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Hotel & grounds (3)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Clarion Hotel & Conference Center in Dunkirk offers wonderful views overlooking Lake Erie. Located approximately 24 miles from the Jamestown airport, and 45 miles from the Buffalo airport, the hotel & conference center is conveniently located for your getaway, special event or business meeting.The harbor front boardwalk and the center of Dunkirk is a short walk away and offers dining, recreation and entertainment year-round. On-site, the hotel features an indoor pool, outdoor pool (open May through September), fitness center and sauna.Hotel guests are afforded an abundance of amenities, like free hot breakfast bar, free high-speed Internet access, free local calls and free coffee. An indoor heated pool, indoor hot tub, sauna, outdoor seasonal pool and exercise room can all be found on the property.We have the Windjammers Retarant/Lounge onsite open for dinners daily, also we have an elaborate Sunday Brunch every week. In the summer we have our Dockside Cafe open for lunch and dinner with entertainment on the weekends. ... more   less 
Number of rooms
127

Questions & Answers

Questions? Get answers from Clarion Hotel Dunkirk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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