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Clarion Hotel Dunkirk

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30 Lake Shore Drive East, Dunkirk, NY 14048
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1 room 1 adult
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Clarion Hotel Dunkirk
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177 Reviews from our TripAdvisor Community

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Level Contributor
100 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Hotel is old and like the city of dunkirk run down. My room was large and the furnishings were ok. The bed was comfortable and I had a view of the lake. If your in town for a night it is the better of the couple hotels in dunkirk.

Helpful?
Thank Aaron R
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed December 30, 2015 via mobile

Nice lobby, ok restaurant and decent room. Don't understand why the pool has been closed but in Dunkirk this is def the best place to stay. In the summer the back patio has a fun bar and there are bands, good food. It's close to the city pier that has things to do, food and concerts.

Helpful?
Thank Jordan M
York, Pennsylvania
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed December 23, 2015

Hotel could be a little better maintained. Inviting lobby, nice warm fireplace! Staff was very friendly and accommodating. Room was clean and well appointed. Our toilette did not work and we were quickly moved, no problem. We had a non-smoking room but smoke had come thru the venting in the bathroom and that was a little annoying but not enough... More 

Helpful?
Thank SusM_13
Baltimore
Level Contributor
142 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed November 18, 2015

We stay here every July for our annual family reunion. The rooms are comfortable and it was quiet when we were there. No problems. The staff was helpful and friendly. IIRC, the room does not have a fridge which would be useful. It is a bit of a walk from the front desk to the elevator. Being there on a... More 

Helpful?
Thank BaltimoreSkiBob
Sandy, Oregon
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 9, 2015 via mobile

Hands down, this hotel has the best location in Dunkirk/Fredonia. Right on Lake Erie, the view from lake-front rooms and restaurant are fabulous. The staff is mostly helpful, friendly, and informative. Only one young woman was unconcerned that the printer did not work for the five days I was there. Other staff offered to print my work if I emailed... More 

Helpful?
Thank MaryAnnTravels
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Dear Guest, Allow me to offer you my sincerest apologies for your unsatisfying stay. I've shared your comments with our staff members, front desk associates in particular, to remind them of the grave importance of good customer service and always providing a welcoming ambience for our guets. Additionally, your review has been sent to upper management to ensure property improvements... More 

1 review
3 of 5 stars Reviewed November 8, 2015 via mobile

Nice location and Lake Erie view, beds and pillows were comfortable but the building needs some updating (painting and carpeting). Staff was courteous and helpful but motel itself pretty run down and I felt our room could have been cleaner (dust on base of lamps and cob webs in corners). Needs more outlets in room. I needed to plug in... More 

Helpful?
Thank 1cac1
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Thank you for sharing your experience and bringing such matters to our attention. It is always beneficial to hear from our guests and receive their valuable feedback about our hotel. Your comments have been shared with our housekeeping and maintenance departments and changes have been made to provide guests with better accommodations. Furthermore, your comments have been made available to... More 

Rochester
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed October 16, 2015

There is a small, hard working bunch of courageous staff that tried to keep this "hotel" running. Looking at this hotel from the road, you see, during the day time, what looks like a nice hotel, complete with a nice fountain (a big attraction in Dunkirk). But it doesn't take long to see that this place needs a ton of... More 

Helpful?
Thank sightseer14
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Dear Guest, Thank you for taking the time to share your experience regarding your recent stay with us. Your feedback is highly valued and we can assure you that it will be used to make any necessary changes to provide an excellent stay for each on of our guests. I am confident that if you give us another try that... More 

Endicott, New York
Level Contributor
75 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed October 16, 2015

I stayed here for 1 night on business. I thought to ask for a room facing the lake and SO glad I did. It was beautiful to see the sun set and then rise on the water. The bed was incredibly comfortable and I rested very well. I felt the staff were courteous and prompt to respond when I had... More 

Helpful?
Thank Maggie C
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Dear Guest, Thank you for staing with us and writing a review. I am happy to hear you had such a great visit! We are at the perfect spot to watch the sunsets. We pride ourselves on our staff and their ability to satisfy guest needs. Come stay with us again when you're in town. More 

agadir
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 4, 2015 via mobile

good quality and price balance the staff is very professional The spot is very calm So people expecting night long life should find out additional plans The hotel perfect for relaxing after a long day in Niagara Falls or visiting the beautiful area

Helpful?
Thank agadirTRAVELLER
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Dear Guest, Thank you for taking your valuable time to write a review. I am pleased to see you had such a nice and relaxing stay with us. After Labor Day Weekend and before Memorial day weekend, our hotel is very quiet and calm. Summer months might bring a bit more noise and activity. We hope you will stay with... More 

Pittsburgh, Pennsylvania
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 30, 2015

Given options to stay at the Comfort Inn, Day's Inn, or Best Western, I choose here. While there are some definite Cons, the Pros outweigh them. Here's the list: Cons: Room doors do not self-close, elevator arrows may indicate direction is headed up instead of actually going down, hallway carpet has a few small stains, room bathrooms do not have... More 

Helpful?
Thank Dave G
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Dear Guest, Thank you for your review! We are happy to hear you enjoy staying with us and that our staff and location make you feel welcome and comfortable. We pride ourselves on our staff and their ability to satisfy guest needs. Your comments are important to the success of our hotel, as we rely on you, and all of... More 

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