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All 5 Dunkirk hotels

Clarion Hotel Dunkirk

2.0 of 5 Hotel   |   30 Lake Shore Drive East, Dunkirk, NY 14048
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Ranked #3 of 5 hotels in Dunkirk
A recent review
3 of 5 stars reviewed 1 week ago
atm91 Ballston Spa, New York
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118 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Ballston Spa, New York
Contributor
15 reviews 15 reviews
15 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for two nights while I was attending a conference at one of the nearby colleges. The hotel is located right on the lake and some of the rooms overlook it. Our first floor room overlooked the parking lot and has two beds, closet, desk, dresser, nightstand, and a modern television. The building was older and the age... More

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Scotia, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Just checked in and went directly back to the front desk to let them know that several of the lights in my room were either missing or blown was told some one would bring them. Waited a while and went back out and they don't have any bulbs at the front desk I have to wait until she contacts the... More

Was this review helpful? Yes 1
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Thank you for taking the time to tell us about your experience at our hotel. I am sorry you were disappointed on this occasion, and I apologize for any inconvenience you experienced. It would be a good idea to keep extra light bulbs at the front desk for emergencies, also I will let the housekeeping department know to make sure... More

Dunkirk, New York
Top Contributor
54 reviews 54 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 5, 2014 via mobile

We had the jacuzzi suite. The jacuzzi was great. You could see where there were leaks in the ceiling and they patched very poorly. Bed was comfy and the view to the lake was beautiful. It needs new carpeting but all in all it was a great evening.

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Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Thank you for taking the time to bring such matters to our attention. We value your patronage and certainly want to know if you are dissatisfied in any way. I will let the maintenance know about the painting in the rooms, however for the new carpets, we just put brand new carpet in all the rooms last fall. We hope... More

Top Contributor
97 reviews 97 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed December 20, 2013 via mobile

For Dunkirk, the location is excellent. Beautiful view of Chadwick Bay. The rooms are what you would expect. Small exercise facility and pool is good. The restaurant has reasonably good food but the service is historically horrific. If you sit down, bring a horn or noisemaker to get the attention of the servers. It's better than shouting.

Was this review helpful? Yes 1
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Thank You for your review, please accept our apologies for the unfortunate experience you encountered in our restaurant. We strive for perfection in our hotel rooms and the service and comfort of our guests is a top priority. We appreciate your bringing these matters to our attention so that we can improve the services we offer our guests/customers. More

Angola, New York, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 19, 2013

Great surf+turf +price, decent room + breakfast, lousy shower head. We were part of the SUNY Fredonia Jazz Ensemble Alumni Reunion on Homecoming weekend, personally staying here for the last 7 out of 8 yrs with the group. We stay here to hang out together at the bar, especially after the concert we do and not worry about driving. The... More

Was this review helpful? Yes 1
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

I am glad to hear that you enjoy staying with us, however please accept our apologies for the inconvenience you experienced with the confusion of the bar closing early. Next year please speak directly with a manager or front desk to insure it will be open for your convenience. More

Williamsville, New York
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 17, 2013

Our group The 1970's Fredonia Jazz Ensemble has been coming to this hotel for at least the last 10 years during Alumni weekend. One of the reasons we stay at this hotel is because the restaurant and bar are inside and part if the hotel. This allows us to socialize when we all arrive Thursday night and after our concert... More

Was this review helpful? Yes 1
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. In the future just remember to speak to a manager ahead of time to make arrangements to keep the bar open later, we do tend to close early on a slow night. We appreciate your bringing these matters to our attention so that... More

Columbus, Ohio
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 16, 2013

We were in town for a wedding at the local lighthouse. All of the wedding party, family and friends stayed at this hotel. We had a great time and had excellent customer service at the hotel front desk and also from the bar/restaurant staff. Don't believe the bad reviews. This place is under new management and they were great!!!

Was this review helpful? Yes 1
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Dear Reviewer, Thank You for taking the time to write sucha great review! Positive feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More

Buffalo, New York
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 14, 2013

This was a getaway weekend and this hotel served the purpose. The hotel could use some updating but overall was a good choice. The room was nothing special could use some work but was clean and comfortable. We had a nice view of the marina and lake though the window could have been clearer. It needed to be replaced. It... More

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Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Detroit, Michigan
Contributor
19 reviews 19 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 14, 2013

Stayed at this hotel over the weekend and it was OK. The entire hotel had new carpet (you could smell the newness). The first room we had the bathtub was rusted even though they had updated the bathroom??? When we looked out of the window it was facing a brick wall (2 feet in front of the window so there... More

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Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

We are very sorry that you were disappointed with our rooms, we are currently in the process of improving our rooms to be more accommodating for our guests, however not all of our rooms face the lake and therefore some do have to have a city view that might be noisey but it is beyond our control and can happen... More

syracuse,ny
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 12, 2013

I have been going to this hotel for few years now as an alumni of Fredonia State. This hotel declined in the last couple of years. The rooms are ok not the best, kind of shabby but the beds were comfortable.The restaurant and lounge were poorly run. The "deluxe" continental breakfast was tasteless especially the "eggs". The restaurant was dusty... More

Was this review helpful? Yes 1
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

I sincerely apologize for the confusion of the hours of the bar, had you let a manager know that you would be back later on, we could of made sure the bar was to stay open, however the bar was quiet and empty for quite a few hours and therefore the bar tender closed early, which is typical of them... More

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Additional Information about Clarion Hotel Dunkirk

Also Known As:
Clarion Dunkirk
Dunkirk Clarion
Address: 30 Lake Shore Drive East, Dunkirk, NY 14048
Phone Number:
Location: United States > New York > Chautauqua County > Dunkirk
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 hotels in Dunkirk
Price Range (Based on Average Rates): $
Hotel Class:2 star — Clarion Hotel Dunkirk 2*
Official Description (provided by the hotel):
Clarion Hotel & Conference Center in Dunkirk offers wonderful views overlooking Lake Erie. Located approximately 24 miles from the Jamestown airport, and 45 miles from the Buffalo airport, the hotel & conference center is conveniently located for your getaway, special event or business meeting.The harbor front boardwalk and the center of Dunkirk is a short walk away and offers dining, recreation and entertainment year-round. On-site, the hotel features an indoor pool, outdoor pool (open May through September), fitness center and sauna.Hotel guests are afforded an abundance of amenities, like free hot breakfast bar, free high-speed Internet access, free local calls and free coffee. An indoor heated pool, indoor hot tub, sauna, outdoor seasonal pool and exercise room can all be found on the property.We have the Windjammers Retarant/Lounge onsite open for dinners daily, also we have an elaborate Sunday Brunch every week. In the summer we have our Dockside Cafe open for lunch and dinner with entertainment on the weekends. ... more   less 
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