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All 5 Dunkirk hotels

Clarion Hotel Dunkirk

2.0 of 5 Hotel   |   30 Lake Shore Drive East, Dunkirk, NY 14048
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Ranked #3 of 5 hotels in Dunkirk
A recent review
4 of 5 stars reviewed 1 week ago
BigTer Barkeyville, PA
  • Overview
  • Reviews (136)
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136 people have reviewed this hotel

Traveler rating
    24
    26
    43
    18
    25
See reviews for
40
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18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
Contributor
16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We have stayed here many times but this visit was our last. This hotel really is more like a night club on Fridays and Saturdays when they have a live band playing in their club/outdoor pool area. They played until 1:00 a.m. and then drunk people hung out in the courtyard below our window and in the hallways talking very... More

Was this review helpful? Yes
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

We are very sorry that you were dissatisfied with our hotel during your recent stay. I appreciate your feedback and have discussed every issue with our head departments. Please accept our apologies for the inconvenience you experienced. We do have music at our outdoor bar on the weekends from 8:30-12/12:30 am, but only from Memorial Day till just after Labor... More

Barkeyville, PA
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

nice, remodeled hotel . king bed was comfy. room was clean. breakfast buffet was good. staff was friendly & helpful. nice view of the marina. outside pool was great. would come here again and stay longer.

Was this review helpful? Yes
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Thank you for your review, we appreciate your patronage and hope that your next stay will be even better than your previous one. More

Savannah, Georgia
Contributor
11 reviews 11 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

This place looks nice on the outside but is disgusting on the inside. I always look for a hotel that has a pool & fitness center. This hotel touts that is has such, but they are run down, dirty, & open to the public. Apparently community members can get memberships to the gym. The paying members are not the problem... More

Was this review helpful? Yes 2
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

We are very sorry that you were dissatisfied with our hotel during your recent stay. Our hotel has been updated within the past few years and we plan on doing more renovations this winter. We have renovated our lobby/lounge and restaurant areas. We put all new carpet in the rooms, fixed up the bathrooms, put flat screen tv's in our... More

Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

There was nothing spectacular about this hotel. Its is right on Lake Erie but you are next to a boat launch and the closest beach is a few miles away. The food was average but slightly expensive and the continental breakfast ended at 930 sharp and the selection was dull. The waffle maker was not exactly the cleanest I've seen... More

Was this review helpful? Yes
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Thank you for your feedback, it is always beneficial to hear from our guests and receive their valuable feedback abour our hotel. We are sorry to hear you thought of your stay as only average. We value your patronage and certainly want to know if you are dissatisfied in any way. More

NY
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

My husband and I celebrated our anniversary and stayed after visiting a few wineries. The hotel room was a suite with a hot tub- we were sadly disappointed when we opened the door to our room. It was old and dingy. The room looked like the 1800s. It was stuffy. We turned AC on full blast. We went down for... More

Was this review helpful? Yes 1
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

We are very sorry that you were dissatisfied with our hotel and appreciate you bringing such matters to our attention. We strive for perfection in our hotel rooms and the service and comfort of our guests is a top priority. We sincerely appreciate your feedback, it provides us with the information needed to correct problems. More

Lockport, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Came in for a quick getaway weekend for one night Reserved king bed with lake view Room is dated and showing signs of wear. Not too bad ... No lake view though which was a big disappointment Asked front desk if the room was lake view or possible a small mistake and we were in the wrong room. Not a... More

Was this review helpful? Yes
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Thank you for taking the time to tell us about your experience at our hotel. I am sorry you were disappointed on this occasion. We have slowly been going through the rooms and updating them. Summer time is very busy and will be able to do a better job when it slows down. As for the lakeviews, not all of... More

Bath, New York
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Room recently upgraded nice view of harbor .Staff good but disappointed breakfast stopped serving on weekend too early down @9:30am nothing there. Great nearby plaza and Greek restaurant within walking distance.

Was this review helpful? Yes 1
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

We very much appreciate and value your feedback. We strive to continuously improve the quality of our services to provide an exceptional experience for our guests. More

Toronto
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at this splendidly located (on a lovely marina with a great long walkway) at the end of July. We enjoyed the wonde4rful staff and a good room with a view of the harbour and a nice breakfast included in the stay. The hotel is clean, nicely designed and recently renovated. The staff is very helpful, friendly and efficient. Being... More

Was this review helpful? Yes
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. More

Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The lobby, restaurant and outside area are fine. But the sleeping rooms are disgusting - run down, and worst of all, smelly. The bathrooms also smelled like some kind of industrial disinfectant. The smell from the indoor pool permeates all the hallways. Basically, this whole place give me the creeps. Dunkirk is a very rundown area, so I'm not sure... More

Was this review helpful? Yes 1
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

We are very sorry that you were dissatisfied with our housekeeping efforts in your sleeping room. I appreciate your feedback and have discussed every issue with our head housekeeper. She will be addressing these matters with her staff and is committed to ensuring that these problems will not occur again. More

Panama City, United States
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 28, 2014

This hotel was one of the nicest looking places we had in our three-week trip, at least on the outside. The staff was very friendly. Make sure you ask for a water-front room. The rooms, however, left much to be desired. They are badly in need of a renovation. They have updated the bathroom counter and light, but then they... More

Was this review helpful? Yes
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Thank you for your review, we have done a lot of renovations in the past couple years and we are still slowly improving our hotel. We already had all new carpets put into the rooms, we put flat screen TVs in the rooms, upgraded our cable TV to Satelite TV with over 75 stations to choose from. We just recently... More

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Additional Information about Clarion Hotel Dunkirk

Address: 30 Lake Shore Drive East, Dunkirk, NY 14048
Phone Number:
Location: United States > New York > Chautauqua County > Dunkirk
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Clarion Hotel Dunkirk 2*
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Also Known As:
Clarion Dunkirk
Dunkirk Clarion

22 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Clarion Hotel & Conference Center in Dunkirk offers wonderful views overlooking Lake Erie. Located approximately 24 miles from the Jamestown airport, and 45 miles from the Buffalo airport, the hotel & conference center is conveniently located for your getaway, special event or business meeting.The harbor front boardwalk and the center of Dunkirk is a short walk away and offers dining, recreation and entertainment year-round. On-site, the hotel features an indoor pool, outdoor pool (open May through September), fitness center and sauna.Hotel guests are afforded an abundance of amenities, like free hot breakfast bar, free high-speed Internet access, free local calls and free coffee. An indoor heated pool, indoor hot tub, sauna, outdoor seasonal pool and exercise room can all be found on the property.We have the Windjammers Retarant/Lounge onsite open for dinners daily, also we have an elaborate Sunday Brunch every week. In the summer we have our Dockside Cafe open for lunch and dinner with entertainment on the weekends. ... more   less 
Number of rooms
127

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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