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All 5 Dunkirk hotels

Clarion Hotel Dunkirk

2.0 of 5 Hotel   |   30 Lake Shore Drive East, Dunkirk, NY 14048
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Clarion Hotel Dunkirk
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40%
Ranked #3 of 5 hotels in Dunkirk
A recent review
4 of 5 stars reviewed 4 days ago
Sam G Panama City, United States
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127 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Panama City, United States
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel was one of the nicest looking places we had in our three-week trip, at least on the outside. The staff was very friendly. Make sure you ask for a water-front room. The rooms, however, left much to be desired. They are badly in need of a renovation. They have updated the bathroom counter and light, but then they... More

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Elmira, New York
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here 2 nights for a 3 day conference. Friday evening sandwich buffet was good. Conference room was ok but cold. Breakfast buffet so so and could be better organized in placement of food. The dining area was nice with view of the outside looking toward Lake Erie. My room at this hotel was quiet and acceptable although the hotel... More

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Buffalo, New York
Top Contributor
163 reviews 163 reviews
15 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 1 week ago

What is amazing is that when you look at reviews they are all over the map without any trend to excellence. This tells me there is a serious issue with consistency and sustained quality of service. Sometimes it's great, sometimes it is the opposite. We all appreciate how hard it must be to run a hotel and restaurant but the... More

Was this review helpful? Yes 1
Columbus, Georgia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Hotel was run down and not very clean. In addition, our TV did not work. We went down to the front desk to get some assistance and were told "Andy" would be right up. Andy never showed up and after an extended period of time we called back down to the front desk. This time someone did come to the... More

Was this review helpful? Yes 3
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Thank you for taking the time to bring such matters to our attention. We value your patronage and certainly want to know if you are dissatisfied in any way. In the summer season, our hotel is filled with groups and we do offer music at our outdoor bar for guests and the public to enjoy on the weekends, our summer... More

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Went here for a convention stayed 3 days. Staff was super friendly. Rooms were very clean. Some run down sections (pool/hot tub area). The view is top notch and it sits right on the pier. Bar/restaurant staff were friendly with decent food. Breakfast could be improved.

Was this review helpful? Yes
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Fredonia, New York
Top Contributor
94 reviews 94 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed June 17, 2014

Being the only hotel in town, your options are limited but the Clarion has had renovations and the view is excellent. The hotel sits on the shores of lake Erie and the property itself has lakeside rights with rooms with a view. I have been here for business workshops, parties and overnight accomodations. The Clarion caters with buffet lunches for... More

Was this review helpful? Yes 1
Saratoga Springs, New York
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 28, 2014

I can't figure out why I haven't reviewed this place before. This has been our home for the past 4 years whenever visiting our son at SUNY Fredonia. Our first few visits to the area we tried other places & this is the best value you will find. Ask for the Fredonia parent's discount, if you have no other discount... More

Was this review helpful? Yes 1
Amanda A, Front Office Manager at Clarion Hotel Dunkirk, responded to this review

Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we hope to get the chance to see you in the future. More

Dunkirk, New York
Contributor
12 reviews 12 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 24, 2014

Stayed here for 4 nights over the Easter weekend. Being a Dunkirk NY native, I was quite pleasantly surprised by the recent renovations in the Clarion, after having stayed there numerous times in the past with a little less that an overall good experience. Our room had fresh paint, carpet, bedding, mattresses, granite counter-tops, marble windowsills, flat screen TVs and... More

Was this review helpful? Yes 1
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

We very much appreciate and value your feedback. We strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. More

NY
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed May 20, 2014

Nice Hotel, on the water with a nice walking path along the harbor for about a mile. Free Breakfast is nice, nothing special, typical. Rooms are clean and neat, but what you would expect at a 3 Star hotel. Very close to SUNY Fredonia and probably the best hotel in the area, much better than the Best Western!

Was this review helpful? Yes
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. More

Ballston Spa, New York
Contributor
17 reviews 17 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 9, 2014

I stayed here for two nights while I was attending a conference at one of the nearby colleges. The hotel is located right on the lake and some of the rooms overlook it. Our first floor room overlooked the parking lot and has two beds, closet, desk, dresser, nightstand, and a modern television. The building was older and the age... More

Was this review helpful? Yes
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

We appreciate your feedback and have discussed every issue with our head departments, we are committed to ensuring that these problems will not occur again. We recently upgraded our TV provider, we now have Direct TV with over 75 channels and Showtime Movie Channels, 50 of them are in HD! We hope to have the opportunity to provide accommodations for... More

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Additional Information about Clarion Hotel Dunkirk

Address: 30 Lake Shore Drive East, Dunkirk, NY 14048
Phone Number:
Location: United States > New York > Chautauqua County > Dunkirk
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Clarion Hotel Dunkirk 2*
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Also Known As:
Clarion Dunkirk
Dunkirk Clarion

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Clarion Hotel & Conference Center in Dunkirk offers wonderful views overlooking Lake Erie. Located approximately 24 miles from the Jamestown airport, and 45 miles from the Buffalo airport, the hotel & conference center is conveniently located for your getaway, special event or business meeting.The harbor front boardwalk and the center of Dunkirk is a short walk away and offers dining, recreation and entertainment year-round. On-site, the hotel features an indoor pool, outdoor pool (open May through September), fitness center and sauna.Hotel guests are afforded an abundance of amenities, like free hot breakfast bar, free high-speed Internet access, free local calls and free coffee. An indoor heated pool, indoor hot tub, sauna, outdoor seasonal pool and exercise room can all be found on the property.We have the Windjammers Retarant/Lounge onsite open for dinners daily, also we have an elaborate Sunday Brunch every week. In the summer we have our Dockside Cafe open for lunch and dinner with entertainment on the weekends. ... more   less 
Number of rooms
127

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