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Clarion Hotel Dunkirk

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30 Lake Shore Drive East, Dunkirk, NY 14048
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Clarion Hotel Dunkirk
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157 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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  • All months
    (157)
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    (34)
  • Jun-Aug only
    (68)
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    (16)
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Ariss, Ontario, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Abeautifulhotel on the lake. Marina outside windows, great patio to relax at, great rooms, great service. We stayed with a group of ball layers and all was good. The breakfast was very good with lots of variety including hot food. The restaurant had a great lunch menu that was affordable.

Was this review helpful? Yes
Mooresville, North Carolina
1 of 5 stars Reviewed 4 days ago NEW

We picked this hotel because of the fitness room. It was not accessible because the staff could not open it with either the key card, or the key. As a cardiac rehab patient, this was the reason we chose this hotel. The lounge played music till 2 am -- even with industrial ear plugs, you could hear it. The information... More 

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Wisconsin
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here to break up the drive on the way to our family vacation destination. We originally tried to get a hotel out near the highway but they were all booked up so we reserved this one by default. Turned out to be some good luck disguised as bad luck! The hotel is a short drive into Dunkirk and... More 

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Charlotte, North Carolina
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed at the Clarion over the years when visiting family and friends in WNY. We have also stayed at other hotels in the area. In the past, this hotel had become run down and dumpy, and we were not expecting much this time, but we still wanted to stay here because of the location and because the other... More 

Was this review helpful? Yes 3
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Dear Guest, Thank you for such a wonderful review. I am happy to hear you had such a great visit! We have a wonderful staff that is determined to provide every customer with exceptional service. We also have a great Kitchen and Restaurant Staff and have changed dramatically for the better! Thank you for staying with us and hope to... More 

Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 14, 2015

We had a great time. Check in was easy, the staff was helpful, room was clean. Our view was amazing. It was quiet the whole time, we even slept with the window open. Free breakfast at a real restaurant, not a odd cafeteria. The only reason it was a 4 was the indoor pool was closed for construction and the... More 

Was this review helpful? Yes
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Dear Guest, Thank you very much for sharing your experience at our hotel. We are happy to hear you enjoyed your stay and that our staff and location made you feel welcome. We hope to see you again in the future! More 

Madison, Indiana
Level Contributor
90 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed May 28, 2015

My husband and I stayed here at the Clarion Hotel in Dunkirk for one night on our way to Canada. It was okay, but for $135/night I expected more. The lobby of the hotel was lovely but once you got past that everything else was just average. The room itself was fine until we opened the closet and found a... More 

Was this review helpful? Yes
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Thank you for bringing such matters to our attention. We are very sorry that you were dissatisfied with our housekeeping efforts, I have discussed every issue in your review with the head of our departments and we are committed to ensuring that these problems will not occur again. I do hope you consider this an isolated incident and that you... More 

Madison, Indiana
Level Contributor
91 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed May 25, 2015

My wife and I stayed here while passing through the area as we headed to niagara falls. This hotel is in serious need of a facelift. The rooms are dated and need some tlc. The room was decent enough just 80's style paintings and furniture

Was this review helpful? Yes
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Thank you very much for sharing your thoughts with us. Your comments are important to the success of our hotel, as we rely on you, and all our guests, to tell us how we are doing and how we can better meet your needs. More 

Jacksonville, Florida
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed April 21, 2015

This hotel is is located right on the Lake. Very lovely location. However, I can't recommend this hotel. It is poorly maintained. Staff was fine, but hotel is in need of update. Rooms doors do not close behind you. I visited the area for business with 2 other colleagues and they each confirmed the following list: 1. Stained flooring 2.... More 

Was this review helpful? Yes 1
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Thank you for taking your time to share your feedback about your visit at our hotel. We are terribly sorry that you were unable to sleep and your overall stay was not flawless. All me to assure you that I have shared your feedback with our maintenance team who is committed to ensure superior standards. Your feedback is highly valued... More 

Chippewa Bay, New York
Level Contributor
188 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed March 26, 2015

we attended a three day conference at this location and it was convenient to stay here. a very nice free morning breakfast. the rooms were nice, and the staff friendly and attentive. we have to come back to this area again in september and will have no problem staying here again. the club sandwich is big enough for two!

Was this review helpful? Yes
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Thank you for staying with us and writing a review. I am happy to hear you had a nice visit. We are the perfect hotel for a conference. Our location makes it very easy for guests because we have everything you need within the hotel or within walking distance or even a short drive. Thank you again for the compliments... More 

Niagara Falls, New York
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed March 24, 2015 via mobile

We stopped in late one evening to book a room without reservations. Upon check-in, I had some concerns about getting a room that overlooked my snowmobile trailer. Somehow we left home without the trailer locks and I was a little concerned about security. Angel, the employee at the front desk was just fantastic. She arranged a room for us that... More 

Was this review helpful? Yes
Amanda A, Guest Relations Manager at Clarion Hotel Dunkirk, responded to this review

Thank you for staying with us and writing a review. I am pleased to see you have had such a great experience with us! We pride ourselves on our staff and their ability to satisfy guest needs. Thanks again for such kind words and hope to see you again in the near future! More 

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