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The Villas On Lake George

3908 Lake Shore Drive, Lake George, Diamond Point, Lake George, NY 12824 (Formerly Thunderbird Resort & Marina)
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The Villas On Lake George
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62 Reviews from our TripAdvisor Community

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Traveler rating
    20
    9
    2
    6
    25
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33
4
2
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
  • All months
    (62)
  • Mar-May only
    (3)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (3)
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connecticut
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The location on the lake is great, the swim area is clean, nice..the pool was also nice. We were not happy with the room, it was outdated...but I understand there are some upgraded rooms, I would ask for those. I feel like I really can't say anything bad about this place because Lenny was kind, friendly and professional, and was... More 

Was this review helpful? Yes
Port Washington, New York
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed January 11, 2015

Save yourself the aggravation, money, and time by not staying here. I hate making such a negative statement because I know jobs and livelihoods depend on this hotels viability but I hope in the end, the owners make the proper changes so customers have an enjoyable time as opposed to the experience we had. First off, the grounds, beach, and... More 

Was this review helpful? Yes 3
Lenny C, General Manager at The Villas On Lake George, responded to this review

This review was written by a traveler that originally booked their stay through booking.com. They arrived a day late with no notification to management or booking.com, effectively a NO SHOW. They did not stay at the property although as a courtesy we were willing to still honor their reservation. No communication was made regarding any issues they may or may... More 

Travelers are raving about these Diamond Point hotels

Melville, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 11, 2014

My family and I recently visited this great resort in July 2014. We were a total of nine people including adults, teenagers and children and the place was well suited for all. The staff was very accomodating and the manager, Lenny, was always available. We received many perks including upgrades from regular rooms to a luxury town house down by... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 2, 2014

The facility inside the room is much worse than Motel 6. No chair, no table, no shampoo. The TV is 20 inch and much worse than the one I just threw away.The bed is the worst part. I never laid on something so soft with no support. They don't even change sheets when stay there multuiple days. The wifi there... More 

Was this review helpful? Yes 3
Rotteram
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed September 2, 2014

Over rated, over priced and severely outdated. For what we paid for a 3 night stay and what we received they should be ashamed of themselves. One King size bed, 1 19 inch T.V. that was located on a side table so you had to lay crooked to watch it, 1 5000 BTU a/c that barely worked, a dresser from... More 

Was this review helpful? Yes 4
Lenny C, General Manager at The Villas On Lake George, responded to this review

The traveler has given good advice, check out your room before you book. We would add, once you do book and you would like to change your status, i.e., upgrade to a higher level of accommodations, do so! This traveler, as a courtesy, was upgraded from a Standard Queen, to our new(2014)King room. The room is equipped with a new,... More 

Longmeadow, Massachusetts
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 27, 2014

I gave this one star because I can't give zero. I wanted to rent a wave runner with my kids, and saw online that they were rented here. I called ahead to ask if they had 3 person wave runners and was told they did. I specifically mentioned that I would be taking my 2 kids out, so I needed... More 

Was this review helpful? Yes 6
Lenny C, Guest Relations Manager at The Villas On Lake George, responded to this review

Waverunners/jetskis as well as boats are issued a capacity rating by the U.S. Coastguard relevant to safety. We at the Thunderbird Marina have a higher safety standard because we are on the lake everyday with a great variety of scenarios. If the riders are large people, if they are non-swimmers, if the water is particularly rough, if the requested third... More 

Lehigh valley, Pa
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed July 30, 2014

The pictures on the website are very nice, unfortunately the new hardwood floors and paint are where it ends. My idea of a villa is not a motel which is what this is. Upon entering the room it had a musty smell. There was no curtain on the window in the very tiny bathroom so I hung an extra towel... More 

Was this review helpful? Yes 6
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 19, 2014 via mobile

Very nice clean place a little dated however the owner are improving each unit . Staff is outstanding especially a young man name Brett! Went out of their way to make sure we had everything we needed and more! Centrally located to everything so you can go have your adventures and then come back and relax and hang out by... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 16, 2014

nice place to visit, close to everything, Owners and staff are 5 star, needs updating which is currently taking place,access to the Lake is prefect,very clean, service is excellent, We will definitely recommend staying here.

Was this review helpful? Yes 3
Teaneck, New Jersey
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 15, 2014

Benjy K: Lake George has been a part of my family for over 50 years - it began with my grandparents, then parents, and continues with my wife, my kids and me. We have come nearly every year for a week or two at different times of the summer over the years, from as early as July 4 weekend and... More 

Was this review helpful? Yes 3
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