We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 9 Cortland hotels

Quality Inn

2.0 of 5 Hotel   |   188 Clinton Ave, Cortland, NY 13045
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Quality Inn to your Saves list
Quality Inn
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #7 of 9 hotels in Cortland
A recent review
5 of 5 stars reviewed 4 weeks ago
Ilana11 New York
  • Overview
  • Reviews (38)
  • Photos (4)
  • Amenities
  • Q&A
  • Room tips (13)
  • Location
  • More
Write a Review

38 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
New York
17 reviews 17 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Check-in was quick, there is coffee,tea, fresh fruit, and cookies available 24 hours. We were there for Cornell graduation weekend-the first night we arrived we had a welcome bag of water, fruit,and snacks, the second night a stuffed bear with a Cornell shirt and graduation cap was left on our bed, and the third night some chocolates were left on... More

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 4, 2014

Very pleasant. The front desk people both daytime and evening were very friendly and helpful. The room was clean, quiet and well stocked. The price was OK, not the cheapest but I know the quality of the cheapest motel so I was satisfied. No complaints from me!

Was this review helpful? Yes
MARIA B, General Manager at Quality Inn, responded to this review

Dear Casey: Thank you for taking the time to reply to our review. The principal goal of this hotel is to provide Quality Serivce . It is truly rewarding when a guests praises our staff's efforts . Again, thank you for your kind words. We look forward to your next visit when in the area. More

Portland, Maine
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 17, 2013

I read the reviews before booking this reservation, but cost was the factor so despite reading that the hotel was 'dated', I booked anyway. The manager, my first point of contact, hit a home run right from the very beginning of our conversation. Not only did she make sure I got the appropriate rate, but she also tried finding me... More

Was this review helpful? Yes 2
Top Contributor
73 reviews 73 reviews
24 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed October 16, 2013

Cortland can be a bit over priced when school is in session. This was a good price / value place. The staff was very friendly. The room was about 10% smaller than normal but who cares. Room was clean, bed was great. The bathroom had plenty of towels and shampoo, etc.. Apples, cookies and coffee / tea at checkin. Breakfast... More

Was this review helpful? Yes 1
Kansas City, Missouri
18 reviews 18 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 16, 2013

The lady at the front desk was so nice and quick check in. The room was a little small, but clean and very comfortable bed. Happy that they allow pets and a nice area to walk your dog. Breakfast was good.

Was this review helpful? Yes
Saratoga Springs, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 5, 2013

This hotel tries very very hard. And in service and cleanliness it succeeds. But this place in sorely in need of updating. Despite that, the housekeepers need to be commended as this place is spotless. I even noticed that they change the coverlet and blankets between stays which alot of places do not do. Please update this place! I really... More

Was this review helpful? Yes 1
New York City, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 5, 2013

First of all, we were greeted by a less then friendly desk clerk who seemed a little perturbed that we interrupted her lunch she was eating. Had to make our way to our room by a box fan, a vacuum and a big orange cone that remained in the hallway throughout our stay. Hotel is SUPPOSED to be 100% Smoke-Free,... More

Was this review helpful? Yes 2
Brooklyn, New York
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 13, 2013

Very kind staff and perfectly fine breakfast (free). The furnishings and interior need much updating. The mattress and pillows were terrific and new. Free wireless a plus. At a discounted rate, this is a perfectly fine choice for travelers who need a safe and easy (access to interstate and downtown) place to stay.

Was this review helpful? Yes 1
Henderson, North Carolina
Top Contributor
83 reviews 83 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 2, 2013

Hotel is off the Interstate was quiet no road noise. Had a nice breakfast. Area to eat in was enjoyable. Had a shelf of books and games near front desk, thought that was a nice touch. Rooms were clean, comfy beds.

Was this review helpful? Yes
Virginia, USA
Top Contributor
82 reviews 82 reviews
20 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed May 28, 2013

My husband and I were in town unfortunately for my uncle's funeral. This also happened to be Cornell University's graduation weekend, so the area was busier than usual. We booked here because it was inexpensive, they allow dogs, and it was right in the middle of where we needed to be for the weekend. Booking online was easy, there wasn't... More

Was this review helpful? Yes 1
MARIA B, Manager at Quality Inn, responded to this review

Dear Breezy: Thank you for your comments posted on Trip Advisor. We appreciate your kind words regarding our saff and rooms. We look forward to your next visit, and will make sure you are upstairs away from the noise. Thank you for staying and sharing your experience. Maria Manager More

Owners: What's your side of the story?
If you own or manage Quality Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Quality Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn

Address: 188 Clinton Ave, Cortland, NY 13045
Phone Number:
Location: United States > New York > Finger Lakes > Cortland
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn 2*
Reservation Options:
TripAdvisor is proud to partner with Priceline, Orbitz, Choice Hotels, Travelocity, Booking.com, Expedia, Tingo, Hotels.com, BookingOdigeoWL, Venere, Agoda and Otel so you can book your Quality Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Hotel Cortland
Quality Inn Cortland
Cortland Quality Inn

4 photos of this hotel

Management photos: Courtesy of the property manager

All management photos (5)
Dining (1)
Room/suite (2)
Hotel & grounds (2)


Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Class
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer