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All 9 Cortland hotels

Quality Inn

2.0 of 5 Hotel   |   188 Clinton Ave, Cortland, NY 13045
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Ranked #7 of 9 hotels in Cortland
A recent review
5 of 5 stars Reviewed June 27, 2014
Ilana11 New York
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  • Reviews (38)
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38 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
New York
17 reviews 17 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 27, 2014

Check-in was quick, there is coffee,tea, fresh fruit, and cookies available 24 hours. We were there for Cornell graduation weekend-the first night we arrived we had a welcome bag of water, fruit,and snacks, the second night a stuffed bear with a Cornell shirt and graduation cap was left on our bed, and the third night some chocolates were left on... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 4, 2014

Very pleasant. The front desk people both daytime and evening were very friendly and helpful. The room was clean, quiet and well stocked. The price was OK, not the cheapest but I know the quality of the cheapest motel so I was satisfied. No complaints from me!

Was this review helpful? Yes
MARIA B, General Manager at Quality Inn, responded to this review

Dear Casey: Thank you for taking the time to reply to our review. The principal goal of this hotel is to provide Quality Serivce . It is truly rewarding when a guests praises our staff's efforts . Again, thank you for your kind words. We look forward to your next visit when in the area. More

Portland, Maine
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 17, 2013

I read the reviews before booking this reservation, but cost was the factor so despite reading that the hotel was 'dated', I booked anyway. The manager, my first point of contact, hit a home run right from the very beginning of our conversation. Not only did she make sure I got the appropriate rate, but she also tried finding me... More

Was this review helpful? Yes 2
Top Contributor
81 reviews 81 reviews
27 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed October 16, 2013

Cortland can be a bit over priced when school is in session. This was a good price / value place. The staff was very friendly. The room was about 10% smaller than normal but who cares. Room was clean, bed was great. The bathroom had plenty of towels and shampoo, etc.. Apples, cookies and coffee / tea at checkin. Breakfast... More

Was this review helpful? Yes 2
Kansas City, Missouri
18 reviews 18 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 16, 2013

The lady at the front desk was so nice and quick check in. The room was a little small, but clean and very comfortable bed. Happy that they allow pets and a nice area to walk your dog. Breakfast was good.

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Saratoga Springs, New York
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 5, 2013

This hotel tries very very hard. And in service and cleanliness it succeeds. But this place in sorely in need of updating. Despite that, the housekeepers need to be commended as this place is spotless. I even noticed that they change the coverlet and blankets between stays which alot of places do not do. Please update this place! I really... More

Was this review helpful? Yes 1
New York City, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 5, 2013

First of all, we were greeted by a less then friendly desk clerk who seemed a little perturbed that we interrupted her lunch she was eating. Had to make our way to our room by a box fan, a vacuum and a big orange cone that remained in the hallway throughout our stay. Hotel is SUPPOSED to be 100% Smoke-Free,... More

Was this review helpful? Yes 2
Brooklyn, New York
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 13, 2013

Very kind staff and perfectly fine breakfast (free). The furnishings and interior need much updating. The mattress and pillows were terrific and new. Free wireless a plus. At a discounted rate, this is a perfectly fine choice for travelers who need a safe and easy (access to interstate and downtown) place to stay.

Was this review helpful? Yes 1
Henderson, North Carolina
Top Contributor
94 reviews 94 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 2, 2013

Hotel is off the Interstate was quiet no road noise. Had a nice breakfast. Area to eat in was enjoyable. Had a shelf of books and games near front desk, thought that was a nice touch. Rooms were clean, comfy beds.

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Virginia, USA
Top Contributor
82 reviews 82 reviews
20 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed May 28, 2013

My husband and I were in town unfortunately for my uncle's funeral. This also happened to be Cornell University's graduation weekend, so the area was busier than usual. We booked here because it was inexpensive, they allow dogs, and it was right in the middle of where we needed to be for the weekend. Booking online was easy, there wasn't... More

Was this review helpful? Yes 1
MARIA B, Manager at Quality Inn, responded to this review

Dear Breezy: Thank you for your comments posted on Trip Advisor. We appreciate your kind words regarding our saff and rooms. We look forward to your next visit, and will make sure you are upstairs away from the noise. Thank you for staying and sharing your experience. Maria Manager More

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Additional Information about Quality Inn

Address: 188 Clinton Ave, Cortland, NY 13045
Phone Number:
Location: United States > New York > Finger Lakes > Cortland
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
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Also Known As:
Quality Hotel Cortland
Quality Inn Cortland
Cortland Quality Inn

4 photos of this hotel

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Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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