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Quality Inn

2.0 of 5 188 Clinton Ave, Cortland, NY 13045
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Quality Inn
Quality Inn
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43 reviews from our community

Traveler rating
    3
    19
    14
    4
    3
See reviews for
23
7
2
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Minneapolis, Minnesota
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 15, 2014

Not worth the $100 /night we were charged! Wallpaper is peeling off, the toilet did not flush properly, the shower fixtures are old, and it was difficult to get the heat to a stable, comfortable temperature. Breakfast was decent, although not "hot" (unless you made oatmeal), but two of the juices were of mysterious origin (definitely not any orange juice),... More 

Was this review helpful? Yes
MARIA B, Manager at Quality Inn, responded to this review

Thank you for your recent response to your stay. We are sorry to learn that your stay was an unpleasant one. We are in the process of updating our Bathrooms. and updating our Breakfast.. We appreciate your feedback.,it helps us improve our client experience. Thank you More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 14, 2014

We made reservations through an outside reservation agent, and arrived late. The gentleman on the desk was awesome, we had gotten adjoining rooms as requested, and they had put the refrigerator we asked for in one of our rooms. When we spoke to them the next day, they agreed to put a fridge in our second room as well. When... More 

Was this review helpful? Yes
MARIA B, Manager at Quality Inn, responded to this review

Thank you for taking the time to advsie us of your stay. We are delighted that you had a pleasant stay. I do apologize for the error in our Housekeeping Department. We look forward to seeing you again while in the area. More 

Buffalo
Top Contributor
113 reviews 113 reviews
37 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed October 9, 2014

Have been here before. A dependable stay for a good value. Great location. The room is clean, bathroom is well stocked and bed is comfortable. Internet was very strong. Breakfast is well monitored and refreshed. All staff is friendly. A good stay in Cortland.

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MARIA B, Manager at Quality Inn, responded to this review

Please to learn that you had a pleasant stay with us. Comfortable and clean room is what our Housekeeping Department strive for. Hope to see you again while in the area. More 

aberdeen, nj
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 23, 2014

We were very pleased with our stay at the Quality Inn in Cortland. The man at the front desk was very welcoming upon our arrival. The room was clean and nicely decorated. The bed was very comfortable and the motel, although close to I-81, is in a quiet location with no noise from the highway. The breakfast area was well... More 

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MARIA B, Manager at Quality Inn, responded to this review

Thank you for your comments on your recent stay with us. We are happy to learn that you had an enjoyable stay. Hope to see you again when in the area. More 

West Hartford, Connecticut
Top Contributor
79 reviews 79 reviews
6 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed September 7, 2014

We stayed here o/n on a Labor Day w/e. No reservation, managed to get a room late night. Friendly staff at front desk. Refreshments in the lobby/breakfast area. Clean and neat. Room was nice, bathroom was clean and well stocked. Great value. Breakfast was adequate and well refilled with a decent selection. We travelled 20 miles from Ithaca to stay... More 

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MARIA B, Manager at Quality Inn, responded to this review

Thank you for taking the time to review your stay with us. We appreciate your positive feedback, as this tells us what we are doing correctly to ensure that our guests have an enjoyable stay. We are committed to exceeding expectations in every way. Hope to see you again the the near future. More 

New York
Contributor
16 reviews 16 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 27, 2014

Check-in was quick, there is coffee,tea, fresh fruit, and cookies available 24 hours. We were there for Cornell graduation weekend-the first night we arrived we had a welcome bag of water, fruit,and snacks, the second night a stuffed bear with a Cornell shirt and graduation cap was left on our bed, and the third night some chocolates were left on... More 

Was this review helpful? Yes 1
ALBANY,NY
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 4, 2014

Very pleasant. The front desk people both daytime and evening were very friendly and helpful. The room was clean, quiet and well stocked. The price was OK, not the cheapest but I know the quality of the cheapest motel so I was satisfied. No complaints from me!

Was this review helpful? Yes
MARIA B, General Manager at Quality Inn, responded to this review

Dear Casey: Thank you for taking the time to reply to our review. The principal goal of this hotel is to provide Quality Serivce . It is truly rewarding when a guests praises our staff's efforts . Again, thank you for your kind words. We look forward to your next visit when in the area. More 

Portland, Maine
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 17, 2013

I read the reviews before booking this reservation, but cost was the factor so despite reading that the hotel was 'dated', I booked anyway. The manager, my first point of contact, hit a home run right from the very beginning of our conversation. Not only did she make sure I got the appropriate rate, but she also tried finding me... More 

Was this review helpful? Yes 2
Buffalo
Top Contributor
113 reviews 113 reviews
37 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed October 16, 2013

Cortland can be a bit over priced when school is in session. This was a good price / value place. The staff was very friendly. The room was about 10% smaller than normal but who cares. Room was clean, bed was great. The bathroom had plenty of towels and shampoo, etc.. Apples, cookies and coffee / tea at checkin. Breakfast... More 

Was this review helpful? Yes 2
Kansas City, Missouri
Contributor
18 reviews 18 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 16, 2013

The lady at the front desk was so nice and quick check in. The room was a little small, but clean and very comfortable bed. Happy that they allow pets and a nice area to walk your dog. Breakfast was good.

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Additional Information about Quality Inn

Address: 188 Clinton Ave, Cortland, NY 13045
Phone Number:
Location: United States > New York > Finger Lakes > Cortland
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 56
Reservation Options:
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Also Known As:
Quality Hotel Cortland
Quality Inn Cortland
Cortland Quality Inn

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