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Comfort Inn Cortland

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2 1/2 Locust Avenue, Cortland, NY 13045
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Comfort Inn Cortland
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Comfort Inn Cortland
Comfort Inn Cortland
Comfort Inn Cortland
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49 reviews from our community

Traveler rating
    12
    16
    9
    9
    3
See reviews for
15
14
2
8
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Albany, New York
Top Contributor
55 reviews 55 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I gave it an excellent rating for a Comfort Inn--obviously we are not talking about a Westin Hotel--but for a Comfort Inn, it was extremely nice. The bed was very comfortable, had an assortment of different pillows (soft & firm), was a very large room, had a mini fridge, granite countertop in the bathroom, and overall was very clean. The... More 

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Connecticut
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I booked this hotel for 2 nights while touring SUNY Cortland. The hotel was fully booked so thankfully we made reservations way in advance. The staff were very friendly and accommodating. The rooms were basic - could use some updating - but very clean. Beds were comfy and staff was friendly. No compaints! Breakfast was included which was great since... More 

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Jasper, Alabama
Top Contributor
64 reviews 64 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 6, 2015 via mobile

The evening and morning staff was friendly and helpful. We travel for work had some question and the staff was more than willing to help/answer our questions and help with directions. Accepted our dog, which is extremely important to us. Breakfast was basic but sufficent. Hotel was clean, beds comfortable. We would definately come back.

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Elizabeth City, North Carolina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 24, 2014

Come home to visit family and had a great stay at the Comfort Inn Cortland from check-in to check -out the staff was great. The room was big and very clean, the bed was awesome slept like a baby. I will stay there agiain.

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Maryann B, General Manager at Comfort Inn Cortland, responded to this review

Dear Charles D: Thank you for sharing your experience in regards to your recent stay with us. I'm glad to know that you enjoyed our recently remodeled guest rooms and the spaciousness of them. I hope you were able to enjoy our deluxe complimentary breakfast in the morning. Bacon, eggs, waffles, fruit, breads are a great way to start your... More 

New Braunfels, Texas
Top Contributor
184 reviews 184 reviews
50 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed October 19, 2014 via mobile

We spent one night here. Room was clean and large. It's an older complex that could use updating. Breakfast was ok (typical for Comfort Suites). Staff was nice. I don't think it was built as a Comfort Suites originally, but not sure. There is a Perkins restaurant attached to it which is good for a late dinner after a travel... More 

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Altoona, Pennsylvania
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 29, 2014

It was a good hotel. It is an older hotel that was been redone. The staff was okay. We had a king size room with whirlpool. The room was clean and large. The bed was very comfortable. Water pressure was good and the water was HOT. Things you should know before you go....Free breakfast is only from 6am-9am 7 days... More 

Was this review helpful? Yes 3
Brooklyn, New York
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 25, 2014

I have come into Cortland for the weekend once a year for the past six years and have stayed at several hotels in the area, and this is by far the best value. The rooms and hallways look newly renovated. My room was clean and relatively big (2 double beds). The bathroom was bright and clean. And breakfast is included... More 

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Montreal, Canada
Contributor
18 reviews 18 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 2, 2014

For the price we paid I did not expect such a great hotel. The rooms were extremely clean . What got my attention was how white the sheets and towels were. They all looked brand new. It was quiet and we felt safe in the area. Close to lots of restaurants. Good breakfast included. Very friendly staff. Will go back... More 

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Virginia Beach, Virginia
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 27, 2014

The Comfort Inn in Cortland provided large well furnished rooms for a great price and a good location. We were attending an event in Syracuse and the drive to and from was easy and with little traffic. As we had our dogs with us, we found the Comfort Inn to be pet friendly, with an excellent staff. Our room was... More 

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Maryann B, General Manager at Comfort Inn Cortland, responded to this review

Dear Guest: Thank you for taking the time to provide such valuable feedback regarding your recent stay. I am truly delighted that you; as well as your pet, enjoyed our newly renovated property. I hope that you took advantage of our deluxe hot/cold complimentary breakfast. We look forward to seeing you again in the future. More 

1 review
5 of 5 stars Reviewed August 21, 2014

I was very hesitant to stay here because the pictures online are very outdated. The hotel is actually very clean and the employees are extremely nice! They recently did renovations and everything looks great!

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Maryann B, General Manager at Comfort Inn Cortland, responded to this review

Dear Guest: Thank you for leaving a comment in regards to your stay. You are absolute correct, our current photos do not give our newly renovated property justice. We will be updating our photos in the very near future. It pleases me to know that our team succeeded in providing you with superior customer service. We look forward to seeing... More 

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