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All 9 Cortland hotels

Comfort Inn Cortland

2.0 of 5 Hotel   |   2 1/2 Locust Avenue, Cortland, NY 13045
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Ranked #5 of 9 Hotels in Cortland
A recent review
4 of 5 stars reviewed 2 days ago
FamilyTrips98 Altoona, Pennsylvania
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44 reviews from our community

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12
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Altoona, Pennsylvania
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

It was a good hotel. It is an older hotel that was been redone. The staff was okay. We had a king size room with whirlpool. The room was clean and large. The bed was very comfortable. Water pressure was good and the water was HOT. Things you should know before you go....Free breakfast is only from 6am-9am 7 days... More

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Brooklyn, New York
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have come into Cortland for the weekend once a year for the past six years and have stayed at several hotels in the area, and this is by far the best value. The rooms and hallways look newly renovated. My room was clean and relatively big (2 double beds). The bathroom was bright and clean. And breakfast is included... More

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Montreal, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

For the price we paid I did not expect such a great hotel. The rooms were extremely clean . What got my attention was how white the sheets and towels were. They all looked brand new. It was quiet and we felt safe in the area. Close to lots of restaurants. Good breakfast included. Very friendly staff. Will go back... More

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Virginia Beach, Virginia
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The Comfort Inn in Cortland provided large well furnished rooms for a great price and a good location. We were attending an event in Syracuse and the drive to and from was easy and with little traffic. As we had our dogs with us, we found the Comfort Inn to be pet friendly, with an excellent staff. Our room was... More

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Maryann B, General Manager at Comfort Inn Cortland, responded to this review

Dear Guest: Thank you for taking the time to provide such valuable feedback regarding your recent stay. I am truly delighted that you; as well as your pet, enjoyed our newly renovated property. I hope that you took advantage of our deluxe hot/cold complimentary breakfast. We look forward to seeing you again in the future. More

1 review
5 of 5 stars Reviewed August 21, 2014 via mobile

I was very hesitant to stay here because the pictures online are very outdated. The hotel is actually very clean and the employees are extremely nice! They recently did renovations and everything looks great!

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Maryann B, General Manager at Comfort Inn Cortland, responded to this review

Dear Guest: Thank you for leaving a comment in regards to your stay. You are absolute correct, our current photos do not give our newly renovated property justice. We will be updating our photos in the very near future. It pleases me to know that our team succeeded in providing you with superior customer service. We look forward to seeing... More

Rochester, New York
1 review
4 of 5 stars Reviewed August 21, 2014

The rooms are clean and the bathrooms have been newly renovated. Both are comfortable, spacious and modern. The beds were very comfortable- even the pullout bed in the little couch! The staff was incredibly nice and accommodating- we were a few minutes late for breakfast and they brought everything back out so that we could eat. They also worked with... More

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Maryann B, General Manager at Comfort Inn Cortland, responded to this review

Dear 47Megan: Thank you for providing such wonderful feedback regarding your recent stay. I am truly delighted that you and your group had such a wonderful stay with us. Stiving for nothing less than excellent customer service is always our goal and it pleases me to know that out team accomplished that. We look forward to seeing you soon. More

Pleasant Valley, New York
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2014

We recently made reservations at the last minute and got the last available room. Were a little concerned about what our room would be like when we saw some areas not renovated and worm but as others have said - the room was great. So clean, bed comfortable, smelled good, hot shower, very comfortable layout with the sitting area and... More

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Maryann B, General Manager at Comfort Inn Cortland, responded to this review

Dear Noreen K: Thank you for your review regarding your stay. I am glad you enjoyed your stay with us and that you enjoyed your newly renovated room and our complimentary deluxe hot/cold breakfast. We look forward to seeing you again. More

Maine, New York
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 15, 2014

We recently did the wine tour weekend thing as a couple and tried to stay in ithaca,ny but due to college registration being weekend we were forced to drive to cortland to stay. This hotel was only thing open that evening/weekend. Upon arrival at 10:30 pm the credit card machine kept saying my cc was declined but upon calling my... More

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Maryann B, General Manager at Comfort Inn Cortland, responded to this review

Dear Kim: Thank you for valuable feedback regarding your recent stay. First allow my to apologize for the time that it took to check you in; as well at the wait for the waffle machine. However, I am glad that you ulitmately loved your stay. I hope the next time you are in the area you will stay with us... More

Hampstead, North Carolina
Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 2, 2014

I didn't know what to expect based on the mixed bag of reviews. But after my stay, I know why they vary so much. As others have said, the Lobby was recently remodelled. It is very sharp and the fireplace when you walk in is very inviting. I told the clerk that I would like one of the newly remodelled... More

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ny
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 27, 2014

The Comfort Inn Cortland is definately not the same hotel that others talk about negatively. The rooms have new furniture and were very clean, the staf was extremely pleasant and helpful and the free breakfast was awesome! Perkins Restaurant was great and easy for dinner since it is attached. It even looks like the outside of the hotel was re-done.

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Maryann B, Manager at Comfort Inn Cortland, responded to this review

Dear NYMomof3: Thank you for taking your valuable time to provide us with feedback regarding your recent stay. We take pride in provding outstanding customer service and your compliments will be shared with our staff. As you noted we have recently renovated our Hotel, which now includes a fitness center and complimentary hot and cold breakfast. I am very pleased... More

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Additional Information about Comfort Inn Cortland

Address: 2 1/2 Locust Avenue, Cortland, NY 13045
Phone Number:
Location: United States > New York > Finger Lakes > Cortland
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Cortland 2*
Number of rooms: 66
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Also Known As:
Comfort Inn Cortland Hotel Cortland
Cortland Comfort Inn

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