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Comfort Inn Cortland

2.0 of 5
2 1/2 Locust Avenue, Cortland, NY 13045
Hotel amenities
Comfort Inn Cortland
Ranked #7 of 9 hotels in Cortland
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28 reviews from our community

    Trip type
Traveler rating
    4
    9
    5
    7
    3
Date Rating
Chesterville, Ontario, Canada
Top Contributor
60 reviews 60 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 4, 2013

Stopped for an overnight here on our way back to Canada. Hotel is conveniently located off the interstate and has been recently redone. Our room was larger than standard and very clean, with the exception of the tub which looks leftover from the 1980s: dingy, dull and stained. Beds were comfortable but the heating/cooling unit was very noisy, emitting loud... More

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Whitby, Canada
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed December 22, 2012

This is the second time my husband and I had to find a room along I-81 because of adverse weather conditions. Every time, we have received a comfortable room, clean and with a Perkins restaurant on site. Front desk guy let me use his cell phone to find out my points balance to see if I had enough for a... More

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new york
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 17, 2012

The staff are helpful and friendly. A full hot breakfast was provided. The rooms look like they have recently been done over. Wi Fi was a problem while we were there. It was down all evening until early the next day and had a very weak signal.

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See 2 more reviews by gbronse for Cortland
Rochester, New York
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 11, 2012

Lumpy bed. Bathroom falling apart. Bugs in the juice and in the restrooms. Front desk did not seem to care! Motel needs to be remodeled. Large pot holes in the street or entrance of the motel. Front desk person when we arrived at ten pm was eating his cereal and was greeting us with a full mouth?

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Drew C, Manager at Comfort Inn Cortland, responded to this review
December 18, 2012

Dear Traveler, Thank you very much for taking the time to share your comments. We are very sorry to hear that your stay was less than perfect. We are currently in the process of a complete remodel and will have updated the hotel in its entirety in the very near future. Your thoughtful comments have provided me with the opportunity... More

Nazareth, Pennsylvania
1 review
4 of 5 stars Reviewed October 16, 2012

My husband and i arrived after an early morn. start, and a long day on the road. Julie greeted us with a smile, warmth, and a real concern for meeting our needs!!! We were off to our room, which was surprisingly larger than most other lodgings. A very sweet girl stepped out of a room she was cleaning and asked... More

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Hamburg, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 25, 2012

stayed at this hotel in march of 2012. This hotel was being remodeled so it didnt look the best, but you could tell they were working hard to update it. the staff there was so friendly it more than made up for it. Cleaning staff very friendly and acted on any request. front desk very accomodating. I was there again... More

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Greenville, Pennsylvania
Top Contributor
56 reviews 56 reviews
23 hotel reviews
Reviews in 32 cities Reviews in 32 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 23, 2012

This Comfort Inn is conveniently located about 1/2 block from I-81. I could see the sign but this Comfort Inn is snuggled in behind a Perkins Restaurant. I had driven all night arriving early in the morning. They had a room that had not sold the evening before and granted me early checkin. The front desk clerk, Julie, was friendly... More

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See 2 more reviews by Bill70-54 for Cortland
Sharpsville, Pennsylvania
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 2, 2012

I stayed here on August 30, 2012 while on a business trip. I classify this as a typical Comfort Inn. No frills, but adequate. Pros: Hotel stay was friendly and helpful. Room and bathroom were clean. It appears to have been recently upgraded. Bed was not comfortable, but was not uncomfortable either. Highspeed wireless internet is free. Hit the breakfast... More

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New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 19, 2012

I recently attended a Corltand college reunion and my sorority sisters were all staying at the Country Inn and Suites and somehow I made a mistake and booked the Comfort Inn. On the positive side - the staff is very friendly and polite. When I checked in, I told the front desk that I wanted an explanation for the 13%... More

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Buffalo, New York
1 review
2 of 5 stars Reviewed May 7, 2012

Stayed over the week end for a family wedding, we had several rooms. Everyone complained about toilets flushing poorly and showers not draining, was standing in 4 inches of water while showering. And wall paper peeling and mold present in shower. Breakfast served only until 9:00 am on weekends. Several guests complained and were treated rudely by staff.

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Drew C, General Manager at Comfort Inn Cortland, responded to this review
May 12, 2012

Thank you for taking the time to comment on your recent stay at the Comfort Inn Cortland. I am very sorry that your accommodations did not meet the standards that you expected. I would like to apologize for the plumbing issues that you experienced during the course of your stay and for how the situation way handled by the staff.... More

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Additional Information about Comfort Inn Cortland

Also Known As:
Comfort Inn Cortland Hotel
Comfort Inn Cortland Hotel Cortland
Cortland Comfort Inn
Address: 2 1/2 Locust Avenue, Cortland, NY 13045
Region: United States > New York > Finger Lakes > Cortland
Amenities:
Fitness Center Free Breakfast Free Parking Pets Allowed Restaurant Suites Wheelchair access
Hotel Style:
Ranked #7 of 9 hotels in Cortland
Price Range: $$
Hotel Class:2 star (2*)
Reservation Options:
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Comfort Inn Cortland
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