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All 9 Cortland hotels

Country Inn & Suites Cortland

2.5 of 5 Hotel   |   3707 Route 281, Cortland, NY 13045
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93%
Ranked #1 of 9 hotels in Cortland
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 days ago
vmcfall Jamestown, New York
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236 people have reviewed this hotel

Traveler rating
    140
    79
    10
    6
    1
See reviews for
117
44
11
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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  • German first
  • Japanese first
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  • Any
English first
Jamestown, New York
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Great experience! Delicious cookies at check-in. Queen-sized beds instead of the doubles that so many hotels have. Clean, comfortable and very conveniently located to the college. Would definitely choose this hotel again.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Kelly F, General Manager at Country Inn & Suites Cortland, responded to this review

Dear Guest, I thank you so much for your great review of our hotel and staff! I am glad to hear that you will choose to stay here again in the future! We look forward to each and every visit. Have a wonderful rest of the day! More

London, United Kingdom
Top Contributor
69 reviews 69 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I went with Country Inn & Suites because of TA reviews and proximity to the Jets' training facilities. Staff was very friendly and helpful. Free breakfast was a nice touch. Would definitely use them again.

Was this review helpful? Yes
Kelly F, General Manager at Country Inn & Suites Cortland, responded to this review

Dear GutUpandGo, Thank you so much for choosing to share your experience with our future guests. We always look forward to hearing our guests feedback. We are lucky to be so close to the Jets practice area and love having our fans visit this time of year. I thank you again and hope to see you next year! More

hyde park,ny, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This hotel stay could not have been better. Located right across from Jets practice field (also where all the media stays). All the staff is so friendly, hotel is clean and new feeling. Only a 5 dollar cab ride to town where all the bars and restaurants are. Great hotel for any stay but if you go for Jets training... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Kelly F, General Manager at Country Inn & Suites Cortland, responded to this review

Hello Jets Fan! I thank you so much for your awesome response. We are very excited to host guests that are fans of our Jets team that practices across the street. We are lucky to have them so close and hope that they continue to return year after year. Thank you again and have a great day! More

Cannington, Canada
Contributor
17 reviews 17 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

First of all the staff are fantastic. Jennifer was on the desk when we booked in and she was fantastic. Because we are a Carlson member Jennifer upgraded us to a larger room. And was it very large. Two queen beds with a separate sitting area with its own TV and door. The pool hours are 6 am to midnight,... More

Was this review helpful? Yes
Kelly F, General Manager at Country Inn & Suites Cortland, responded to this review

Dear PD2000, Thank you so much for mentioning Jen...she is a true asset to our team! I am very glad that you enjoyed the suite upgrade as well. We are lucky to have such spacious rooms. We look forward to seeing you if you return to the Cortland area. Have a wonderful rest of the day! More

Bayside, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Chose the property for its proximity to the college. Turned out to be a very comfortable and clean hotel with a very warm and friendly staff. Only caveat, if you are not a Jets fan book outside of training camp. Cost may be a little higher Wife wore her Giants sweats to breakfast.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Kelly F, General Manager at Country Inn & Suites Cortland, responded to this review

Dear Mark S., Thank you so much for your wonderful response. We really enjoy hosting visits for families to the Cortland and Ithaca colleges because we are able to build great relationships over your student's college careers. We hope that your student chooses a school close by. By the way...let your wife know she is a brave soul to wear... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff always makes you feel welcome and is a pleasure to deal with. The hotel and the rooms are immaculate, including the suites. Breakfast is always great. The coffee is just as good as Starbucks or Panera. We stay at the Country Inn & Suites every time we are in Cortland and do not bring our dog. My son... More

Was this review helpful? Yes
Kelly F, General Manager at Country Inn & Suites Cortland, responded to this review

Dear Artie! Thank you so much for your awesome review! We love hearing feedback from our guests and are very happy that you have always enjoyed your visits with us. We look forward to seeing you at each and every college visit weekend moving forward as well. Take care unti then! More

New York
Contributor
13 reviews 13 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Free breakfast is good. Breakfast area is kept very clean. Go Margie! Two Queen suite has a good amount of room and the living room area is very nice to sit. Right across from Football practice field...could walk over to JETS practice and have several times. I think you would need to drive over to main campus if visiting school.... More

Was this review helpful? Yes
Kelly F, General Manager at Country Inn & Suites Cortland, responded to this review

Dear New York Family! I thank you for sharing your recent experience about your stay with us. I also appreciate you bringing our lack of attentative service to my attention as we will certainly utilize that as a learning experience and example for our team. We are always looking for ways to improve and use your feedback to accomplish that.... More

midwest
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

If I could give 6 stars to the staff I would! The customer service here is really excellent. My bed was a little saggy but not the worst and the hot breakfast was about a 3.5 star but I didn't care because the staff is so wonderful that it makes it a treat to stay here. Listen up you corporate... More

Was this review helpful? Yes
Kelly F, General Manager at Country Inn & Suites Cortland, responded to this review

Dear Guest, I thank you so much for your amazing response regarding our staff! We are very honored to hear how much you enjoyed your recent stay with us. I do apologize for the bed being uncomfortable and will certainly look into that, as it may need a rotation or to be replaced. We hope that your travels bring you... More

Ridgewood
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel is overly priced for what you get. The web site is very confusing so check several times to make sure you get what you want. Hint: they call one room a suite. Make sure the reservation says bedroom if you want a suite. The jacuzzi fits either one large person or two small people.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Kelly F, General Manager at Country Inn & Suites Cortland, responded to this review

Dear Guest, I am so very sorry that you did not feel as though you received a great value for your stay with us and that our website was not as descriptive as it should be. I will certainly look into that and see if there is anything that we can do to make it easier to navigate. I do... More

1 review
5 of 5 stars Reviewed 1 week ago

Recommend for value, staff friendliness and cleanliness of the hotel. We stayed here while visiting colleges in the area in early August 2014 and were very pleased by the service, comfort and appearance of the hotel. We would stay here again without a doubt.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Kelly F, General Manager at Country Inn & Suites Cortland, responded to this review

Dear 126paule, I am so glad that you enjoyed your recent visit with us and I would like to thank you for mentioning our staff and the cleanliness of our hotel. Hopefully, your student will choose Suny Cortland or Cornell and we will be able to get to know you and your family better. Thank you again for sharing your... More

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Additional Information about Country Inn & Suites Cortland

Address: 3707 Route 281, Cortland, NY 13045
Phone Number:
Location: United States > New York > Finger Lakes > Cortland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites Cortland 2.5*
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Also Known As:
Country Inn And Suites Cortland
Country Inn & Suites Cortland Hotel Cortland
Country Inn Cortland
Cortland Country Inn

28 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Country Inn & Suites, Cortland NY! Our fabulous 100% non-smoking hotel is conveniently located for easy access from Interstate 81, we are directly across the street from SUNY Cortland, minutes to Cornell University, downtown Ithaca NY, and Ithaca College. Wine Anyone? Well, this hotel is centeraly located in the New York Finger Lake Region. The Country Inn & Suites, Cortland NY provides excellent accommodations and exceptional service for hockey, soccer, football, lacrosse, swimming, and any other travel teams visiting the Cortland or Ithaca area!!! The Country Inn & Suites offers many amenities and services that will make your stay a memorable one including, COMPLIMENTARY HOT Breakfast, free DVD rentals, free high-speed Internet (wired and wireless), free local calls, fridge and microwave, indoor pool and spa, fitness room with local YMCA membership available to all guests.This description is provided by the hotel. ... more   less 
Number of rooms
81

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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