We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 9 Cortland hotels

Country Inn & Suites Cortland

2.5 of 5 Hotel   |   3707 Route 281, Cortland, NY 13045
Hotel website
Hotel deals
Hotel amenities
Special Price
Book early and Save 20%
Save Saved
You added Country Inn & Suites Cortland to your Saves list
Country Inn & Suites Cortland
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
93%
Ranked #1 of 9 hotels in Cortland
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 5 days ago
sub580 new york
  • Overview
  • Reviews (218)
  • Photos (28)
  • Amenities
  • Room tips (41)
  • Location
  • More
Write a Review

218 people have reviewed this hotel

Traveler rating
    126
    76
    10
    5
    1
See reviews for
105
42
9
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
new york
Contributor
16 reviews 16 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were recently on a visit to Ithaca and looked for a decent hotel. Most hotels in Ithaca are overpriced, but found this one located within 20 minutes to Ithaca very reasonably priced. We were pleasantly surprised by the hotel's quality and atmosphere. Major reasons for my rating are - (i)Excellent and helpful staff who go out of their way... More

Was this review helpful? Yes
Kelly F, General Manager at Country Inn & Suites Cortland, responded to this review

Dear Guest! Thank you so much for your outstanding feedback about your recent stay. I appreciate you sharing your experience with our future travelers so that they might try us out as well. Not many people from the Ithaca area or that are traveling to Ithaca know about us so your feedback is very valued. I would also like to... More

Hedgesville, West Virginia
2 reviews
5 of 5 stars Reviewed 1 week ago

Had no problems with any aspect of our stay. It was the little extras that made this so great. Games for the kids, DVDs available to use, and desserts, crackers and cheese in the lobby. The hotel employee st breakfast, Marcie, was fantastic! Greeted everyone like she knew them personally. Very attentive to everyone's needs. Would definitely stay here again!

Was this review helpful? Yes
Kelly F, General Manager at Country Inn & Suites Cortland, responded to this review

Dear Guest, I thank you so much for mentioning Margie! She is truly an asset to our team. I know that we are very lucky to have her. I am so glad that you enjoyed our little extras as well, that is truly the reason that we offer them. I look forward to any future visits that you make to... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Pros: Excellent check-in, very friendly and helpful; room is very clean but sparse, good location, good breakfast, very comfortable king size bed, Cons: Very loud in-room air conditioner; excruciatingly slow internet; very little space in the bathroom to put any of your items. Bottom Line: If staying in Cortland again, or passing through I would stay here again, but please... More

Was this review helpful? Yes
Kelly F, General Manager at Country Inn & Suites Cortland, responded to this review

Dear Guest, I thank you so much for your response about your recent visit with us. We enjoy hearing all feedback, including areas of opportunity for improvement. I will certainly look into our internet connection and the a/c that was in your room. I thank you for mentioning how much you enjoyed our staff and breakfast as well. We do... More

Virginia Beach, Virginia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We've stayed at this hotel before & both times have been great...clean/comfortable room...asked for a room near the pool & they gave us the very first room from the pool (next to the exercise center)...had a "goodie" bag for us when we arrived (water & Cheetos), & our 8-year-old daughter got a "prize" for coloring a picture they gave her...only... More

Was this review helpful? Yes
Kelly F, General Manager at Country Inn & Suites Cortland, responded to this review

Dear Guest, I thank you so much for your wonderful response regarding our hotel. Thank you for mentioning Margie...she is a true asset to our team! We are very happy that we could honor your wife's military status and that you enjoyed the extra goodies that were available for you. We look forward to hosting all of your Cortland visits!... More

Kenton, Ohio
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The breakfast attendant the second day was great! Everything stayed filled and fresh. The first morning everything was out and attendent wasn't very pleasant. The front desk staff and housekeeping were friendly and helpful. We would stay there again!!!

Was this review helpful? Yes
Kelly F, General Manager at Country Inn & Suites Cortland, responded to this review

Thank you so much for mentioning Margie...she is a wonderful person and we are truly lucky to have her on our team! I do apologize that we had anyone on our team that did not have an above and beyond personality. Please know that we will use your feedback to improve our operations for your future visits and for our... More

Barrie, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We were vary impressed with this hotel . We couldn't believe the little extras offered. In addition Helpful friendly staff, vary clean, comfortable room,good selection at Breakfast. and best of all the price was right. I have seen a lot of hotels in my life. This one stands out as being a cut above. If in the Cortland area again... More

Was this review helpful? Yes
Kelly F, General Manager at Country Inn & Suites Cortland, responded to this review

Dear Happy Customer! I am so excited that you enjoyed your recent visit with us. Thank you so much for mentioning our staff and breakfast. We strive to give our guests the very best experience possible and feel very rewarded when we succeed. I will certainly share your feedback with my team. We look forward to any future visits that... More

York, Pennsylvania
Top Contributor
62 reviews 62 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 19, 2014 via mobile

Stayed here one night w Dad & brother. Very clean, very well kept, and superb staff that is very courteous. Rooms are a nice size - price is good. Nice selections at breakfast. Would definitely stay here again!

Was this review helpful? Yes
Kelly F, General Manager at Country Inn & Suites Cortland, responded to this review

Thank you so much for your awesome response about our hotel! We love hearing from our guests and hope that you always have the same experience when you visit us! Have a wonderful rest of the evening! Take care until we see you again! More

Baltimore, Maryland
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 19, 2014

This is a very nice budget choice in the Cortland (greater Ithaca) area. The staff were friendly and helpful. We had booked at hotels.com and when we arrived, found we were incorrectly down for handicapped-accessible rooms. The desk clerk smilingly said, "No problem; let me update you to suites at no cost." The fact that internet and breakfast are included... More

Was this review helpful? Yes
Kelly F, General Manager at Country Inn & Suites Cortland, responded to this review

Dear Guest, I thank you so much for your great comments about our hotel. We enjoy hearing any and all guest feedback! I am very glad that we were able to assist with the room upgrade. I thank you again for sharing your feedback and look forward to any future visits that you make to the Cortland area! Have a... More

Pennsylvania
Contributor
13 reviews 13 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 17, 2014

Just an FYI for privacy. We didn't realize that the black-out curtains for the windows were between the shear curtains & the window. We initially thought there were no privacy curtains. Otherwise the hotel, room, breakfast & other services were very good. Would definitely stay there again. Another heads-up when turning into the parking area....and this is not the fault... More

Was this review helpful? Yes 1
Kelly F, General Manager at Country Inn & Suites Cortland, responded to this review

Dear ddjd, I thank you so much for your wonderful comments about our hotel and for sharing your feedback with our future guests about our curtains and driveway....it is always great for our guests to have a heads up before arriving at the hotel. I look forward to meeting you during your next visit and hope that you have a... More

Geneseo, New York
Top Contributor
85 reviews 85 reviews
33 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed June 11, 2014

This is one of 2 nice choices to stay in Cortland. The check in staff was pleasant and courteous, but didn't "wow" us. The room was also very nice and clean. The beds were very comfortable and we never heard any outside noise (from the hotel or outside) once in room. Location is excellent for downtown as well as back... More

Was this review helpful? Yes
Kelly F, General Manager at Country Inn & Suites Cortland, responded to this review

Thank you so much for your feedback regarding our hotel. I truly appreciate you mentioning our staff, breakfast, and location. We truly enjoy hosting our Suny families and look forward to building happy, long lasting, friendships with them. I apologize that we did not provide a "WOW!" experience at check in because that is just what our goal is. The... More

Owners: What's your side of the story?
If you own or manage Country Inn & Suites Cortland, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Country Inn & Suites Cortland? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites Cortland

Address: 3707 Route 281, Cortland, NY 13045
Phone Number:
Location: United States > New York > Finger Lakes > Cortland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites Cortland 2.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Carlson, Travelocity, Tingo, Orbitz, Priceline, Hotels.com, Despegar.com, BookingOdigeoWL and Venere so you can book your Country Inn & Suites Cortland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn And Suites Cortland
Country Inn & Suites Cortland Hotel Cortland
Country Inn Cortland
Cortland Country Inn

28 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (18)
Viewed
Hotel & grounds (3)
Viewed
Family/play areas (1)
Viewed
Bathroom (4)
Viewed
View from room (1)
Viewed
Room/suite (4)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (1)
Viewed
Other (9)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Country Inn & Suites, Cortland NY! Our fabulous 100% non-smoking hotel is conveniently located for easy access from Interstate 81, we are directly across the street from SUNY Cortland, minutes to Cornell University, downtown Ithaca NY, and Ithaca College. Wine Anyone? Well, this hotel is centeraly located in the New York Finger Lake Region. The Country Inn & Suites, Cortland NY provides excellent accommodations and exceptional service for hockey, soccer, football, lacrosse, swimming, and any other travel teams visiting the Cortland or Ithaca area!!! The Country Inn & Suites offers many amenities and services that will make your stay a memorable one including, COMPLIMENTARY HOT Breakfast, free DVD rentals, free high-speed Internet (wired and wireless), free local calls, fridge and microwave, indoor pool and spa, fitness room with local YMCA membership available to all guests.This description is provided by the hotel. ... more   less 
Number of rooms
81

See which rooms travelers prefer