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Country Inn & Suites By Carlson, Cortland, NY

Certificate of Excellence
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3707 Route 281, Cortland, NY 13045
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Country Inn & Suites By Carlson, Cortland, NY
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Country Inn & Suites By Carlson, Cortland, NY
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357 reviews from our community

Traveler rating
    227
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    13
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    2
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202
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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Mount Pocono, Pennsylvania
Top Contributor
82 reviews 82 reviews
62 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Out of all the brands we have stayed with, Country Inn & Suites is the best value for your money. This property and their staff are excellent. We stayed one night for a special location that was happening in Syracuse for my husband's birthday. I emailed the staff a couple days earlier and called the morning of and they had... More 

Was this review helpful? Yes
Clarence, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I Stayed at this property for the second time for business which is close to the NYS 90 and off 303 Highway 281. Super staff, friendly, professional, quick to assist and more than accommodating. The rooms are convenient, comfortable and clean. Breakfast has many choices, and dining area is spacious. Easy property to navigate and plenty of parking! I would... More 

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Queens Village, New York
1 review
5 of 5 stars Reviewed 6 days ago NEW

The Inn was Inviting with Large room and bathroom. Very clean room and facility. Love their Free breakfast and choices between hot or cold meal. Kids love the indoor Swimming Pool and Complimentary cookies and movies. Truly a Great Value compares to other hotels my family have stayed in the past.

Review collected in partnership with Country Inns & Suites By Carlson

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Kelly F, General Manager at Country Inn & Suites By Carlson, Cortland, NY, responded to this review

Dear O5515QQgeorgec., I thank you so much for your wonderful comments about the hotel. We agree that we offer a great value to our guests. We do our very best to make sure that our hotel is clean and comfortable and that we offer additional goodies like our cookies and board games in the lobby. We look forward to hosting... More 

Long Island, New York
1 review
5 of 5 stars Reviewed 1 week ago

we have stayed at the country inn & suites for the past 4 years while our daughter attended SUNY Cortland. We tried other hotels but always came back to the Country Inn because it was much cleaner and closer to the university. I highly recommend it and also joining Club Carlson for points to use for a free stay.

Review collected in partnership with Country Inns & Suites By Carlson

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Kelly F, General Manager at Country Inn & Suites By Carlson, Cortland, NY, responded to this review

Dear JoannemN198ZZ., Thank you so much for always coming back to our hotel and for recommending it to our future guests. We love getting to know the families of our SUNY students during your student's college career. We wish you and your student the best of luck and look forward to seeing you again if you make it this direction.... More 

Trenton, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

me and my kids was traveling home from a Mother's Day gathering and the weather was so bad that we had to stop and find a hotel we Google and it gave us this hotel we were so shaken up and so happy to be at the hotel the staff that was there a very nice young lady made us... More 

Review collected in partnership with Country Inns & Suites By Carlson

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Kelly F, General Manager at Country Inn & Suites By Carlson, Cortland, NY, responded to this review

Dear Danielles, Thank you so much for your fantastic review of our hotel. I am so glad that we were able to assist you and make you feel comfortable and welcome during what was such a scary experience for your family. Hopefully, the rest of your travels went safely! We look forward to having you visit again if you are... More 

Wyoming, Michigan
1 review
4 of 5 stars Reviewed 1 week ago

Hotel is about 30 minutes south of Syracuse but still close by. The rooms are clean and well kept. Staff is courteous and friendly. The Breakfast has a large variety of foods to choose from. Would stay again.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Kelly F, General Manager at Country Inn & Suites By Carlson, Cortland, NY, responded to this review

Dear dhall2371, Thank you so much for your wonderful review of our hotel and your great comments about our variety at breakfast. We do offer an extended menu in hopes of meeting each of our guest's individual needs. I thank you again and look forward to hosting a future stay for you if you are in this area. Have a... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I'm here with a softball team and they have been fantastic! Free delicious cookies and other light snack throughout the day in the lobby. Their breakfast is great and has multiple options. The staff has been very friendly and helpful especially for a team of 18-24 year old girls.

Was this review helpful? Yes
Kelly F, General Manager at Country Inn & Suites By Carlson, Cortland, NY, responded to this review

Dear Jena S., We have truly enjoyed hosting the teams this year and look forward to hopefully having you back for many years to come! I am so glad that you enjoyed the little extra's such as the cookies and snacks. We do our best to provide a fantastic experience for each of our guests and are super excited when... More 

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