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Country Inn & Suites By Carlson, Cortland, NY

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GreenLeadersBronze level
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3707 Route 281, Cortland, NY 13045
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Country Inn & Suites By Carlson, Cortland, NY
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Country Inn & Suites By Carlson, Cortland, NY
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385 Reviews from our TripAdvisor Community

Traveler rating
    248
    113
    14
    8
    2
See reviews for
218
60
11
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (385)
  • Mar-May only
    (98)
  • Jun-Aug only
    (128)
  • Sep-Nov only
    (89)
  • Dec-Feb only
    (70)
All months
Rochester, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Very busy place for a Monday & Tuesday night at the end of June, but nonetheless excellent service. Speedy early check-in, front desk even called night before we left to ask if there was anything they could do to make our stay better. Nice living area with dresser and led TV of decent size, premium channel, Showtime, included. pull out... More 

Was this review helpful? Yes
Kelly F, General Manager at Country Inn & Suites By Carlson, Cortland, NY, responded to this review

Dear ddc2849, Thank you so much for sharing your detailed feedback about your recent experience with us. We are so glad that you would choose to stay here again for a future visit. I apologize for any congestion in breakfast but am glad that you found a good place to eat and were able to eat with us the second... More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The trip down from Syracuse was after a long day, and I arrived around midnight. The instructions from my GPS were pretty good, and augmented by the exit and direction signs, the arrival was uneventful. They are located right on a major thoroughfare a few miles outside Cortland, so finding them was easy. Just make sure you catch the one... More 

Was this review helpful? Yes 1
Kelly F, General Manager at Country Inn & Suites By Carlson, Cortland, NY, responded to this review

Dear John K., Thank you so much for your descriptive summary of your recent stay with us. I feel like you covered everything from check in to check out and am truly honored that we made an impression during each part of your stay with us. Our team strives to give our guests the best experience possible and feel very... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

This was a great place to stay, clean, friendly and very accommodating, and a very good value central to most places in Cortland. The desk clerk was very pleasant and helpful with suggestions of where to eat.

Was this review helpful? Yes
Kelly F, General Manager at Country Inn & Suites By Carlson, Cortland, NY, responded to this review

Dear Marie C., Thank you so much for sharing your feedback about your recent experience with our future guests. We take pride in being a clean and comfortable option to guests while they are visiting the Cortland area and are honored when we succeed in making your stay the best that it could be. I look forward to meeting you... More 

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