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Hampton Inn Cortland

2.5 of 5 26 River Street, Cortland, NY 13045
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Certificate of Excellence 2014
Hampton Inn Cortland
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Hampton Inn Cortland
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273 reviews from our community

Traveler rating
    162
    72
    29
    9
    1
See reviews for
116
50
11
67
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Port Dover, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here with friends & our kids because it's close to Greek Peak. Disappointed that our rooms were not connecting, as we'd been promised over the phone, but that was our only complaint. To make up for that oversight, we were credited one night's stay and given a free rollaway bed for our 3rd child, so that was very well... More 

Was this review helpful? Yes
Mike P, General Manager at Hampton Inn Cortland, responded to this review

First off I would like to apologize that you were unable to get the connecting rooms that you requested. I am proud that my staff handled the situation accordingly. Our continental breakfast is normally a hit with bigger families and travel groups because of our many options. Thank you for the positive feedback on your trip. We hope you continue... More 

Bel Air, Maryland
Top Contributor
62 reviews 62 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is your typical Hampton Inn. Clean and comfortable. Stayed here while on business in the Cortland area. Reception was friendly and helpful. The room was clean and had a very large TV. The bed was comfortable and I slept well. We chose to skip the complimentary breakfast and went just down the street to the Denny's for breakfast instead.... More 

Was this review helpful? Yes
Mike P, General Manager at Hampton Inn Cortland, responded to this review

Thank you for the positive response about our property. It is nice to hear that you have stayed with is in the past and still continue to enjoy our atmosphere. Our continental breakfast varies daily and we hope next time you are in town you give it a try. We hope to see you soon! Regards, Michael Peterson General Manager... More 

Alexandria Bay, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Front desk girl was great. After we were handed our room keys she offered fresh baked cookies. WOW..Feeling right at home. We stayed on the first floor, as I headed to the room I noticed the hallway was really cold. Room was clean, with a great smell and warm. When I woke up about 4:00am it was freezing in the... More 

Was this review helpful? Yes
Mike P, General Manager at Hampton Inn Cortland, responded to this review

Robert D, I am very happy to hear my front desk staff was welcoming and ready to assist you. However, I do apologize sincerely that you didn't have a great sleep experience. Next time you are in town for business we hope you give us another chance to show you the Hamptonality that we strive for. If there is anything... More 

oriskany, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Hotel was very clean, and neat. Hot beverages served all day. Pool room was nice and warm, and pool water was perfect temp. Specially since outside temp was zero. Room and bed comfortable. Overall well worth the money.

Review collected in partnership with Hampton

Was this review helpful? Yes
tiffin, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

from the front desk to the breakfast host very friendly staff. very willing to assist and serve. They provided a snow brush to clean my car in the morning. And greeted me as I came and went during my stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
Mike P, General Manager at Hampton Inn Cortland, responded to this review

Dear Brent, Thank you so much for choosing to stay with us at the Hampton Inn in Cortland. We are so happy to hear that we were able to make you feel at home, and would like to thank you for letting us know that you received friendly service during your stay. We take pride in our customer service and... More 

Ottawa, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

We had stayed once before and this trip confirmed that the staff here is super helpful and friendly--always offering help even before you ask. Our room had been newly refurbished and was spotlessly clean. Free breakfast had lots of choices. We will definitely come back.

Review collected in partnership with Hampton

Was this review helpful? Yes
Mike P, General Manager at Hampton Inn Cortland, responded to this review

Thank you for your feedback based on your recent stay with us. We are very pleased to hear that you had a positive experience during your stay with us. We strive each and every day to earn positive comments such as yours. If there is anything that we could have done to make your stay even more enjoyable please let... More 

west Islip, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Starting with the fresh baked cookies and cool lemon water in the lobby when you arrive you are feeling right at home. You check in and are offered bottled water and a smile. The room is clean and stocked with everything you need. The lobby is welcoming and a comfortable place to mingle with friends. The breakfast buffet is hot... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Mike P, General Manager at Hampton Inn Cortland, responded to this review

Thank you for your feedback based on your recent stay with us. We are so pleased to hear that you enjoyed your stay here at the Hampton Inn. Our staff strives each day to earn positive comments such as this. If there is anything that we could have done to make your stay more enjoyable please let us know. Thank... More 

McDoungh, United States
1 review
5 of 5 stars Reviewed January 23, 2015

Our overall experence was great!! It was a great experance. I would recomened this hotel to anyone that is going to be in this area. The staff is very friendly and the food was delicious!! Very kid friendly also!!

Review collected in partnership with Hampton

Was this review helpful? Yes
Mike P, General Manager at Hampton Inn Cortland, responded to this review

Thank you for your feedback based on your recent stay with us. We strive each day for positive comments such as this. We are very glad that you enjoyed your stay and staff. If there is anything else that we could have done to make your stay more enjoyable you suggestions would be greatly appreciated. Thank you again for your... More 

Mahanoy City, United States
1 review
5 of 5 stars Reviewed January 16, 2015

I am in town almost every month on business and have been staying here each time. The staff is friendly and helpful. The lobby is clean and inviting. Rooms are spacious, clean and comfortable. Amenities of good quality.

Review collected in partnership with Hampton

Was this review helpful? Yes
Mike P, General Manager at Hampton Inn Cortland, responded to this review

Thank you for your feedback based on your recent stay with us. We are very glad to hear that you have had and continue to have a good experience when you stay with us. We strive each and every day to earn positive comments like these. If there is anything else we could have done to make your stays more... More 

Walton, United States
1 review
5 of 5 stars Reviewed January 8, 2015

We went to Cortland Hampton to spend time with family. I picked the Hampton because it had a pool and it cost less then the other Hotel with a pool. My only complaint is the the pool area was cool, No towels. Walking back to our rooms the hallway by the pool was so cold. We were really cold.

Review collected in partnership with Hampton

Was this review helpful? Yes
Mike P, General Manager at Hampton Inn Cortland, responded to this review

Thank you for your feedback based on your recent stay with us. We value all customer feedback and strive each day to earn these positive scores. We are glad to hear that you enjoyed your stay with us even the pool was a bit cold, we will definitely adjust that for our future guests. Thank you for your input and... More 

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Additional Information about Hampton Inn Cortland

Address: 26 River Street, Cortland, NY 13045
Phone Number:
Location: United States > New York > Finger Lakes > Cortland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Cortland 2.5*
Number of rooms: 68
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Also Known As:
Hampton Inn Cortland Hotel Cortland
Cortland Hampton Inn

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