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All 9 Cortland hotels

Hampton Inn Cortland

2.5 of 5 Hotel   |   26 River Street, Cortland, NY 13045
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86%
Ranked #2 of 9 hotels in Cortland
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
TomsRiver_NJTac Toms River, NJ
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223 people have reviewed this hotel

Traveler rating
    128
    62
    25
    7
    1
See reviews for
94
41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Toms River, NJ
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

We only stayed 1 night ...... We were traveling to Buffalo from NJ. Perfect location to stop overnight. Lobby was very nice. At check-in, we were given bottles of water. And the kids enjoyed the cookies that were provided. Our room was clean and comfortable......it could probably use some updating, but the cleanliness is what matters to us. Breakfast was... More

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1 review
5 of 5 stars Reviewed 1 week ago

I've stayed at this particular hotel more than 30 times and have always had the best stay. Hotel is clean and the manager is very professional. I've always been treated professionally by all of the staff members. Most importantly to me is that the rooms are always CLEAN!!!! That's key to me when traveling and this hotel is the best... More

Review collected in partnership with Hampton

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Baltimore, United States
1 review
5 of 5 stars Reviewed 1 week ago

Clean rooms and a nice breakfast. Close to the highway and easy access to I-81. Customer service was very good and helpful as we arrived very late at night. There was complimentary fruit and cookies for a snack when we arrived as well as coffee. Nice Touch Next morning had a free paper with the free breakfast. It included sausage,... More

Review collected in partnership with Hampton

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Hillsborough, New Jersey, United States
1 review
5 of 5 stars Reviewed 1 week ago

Liana and Drew at the front desk are kind, compassionate, and extremely helpful. If this was the Undercover Boss Show their CEO would have been impressed. We checked in on Friday night and our room and the lobby was spotless. The lobby also welcomed us with hot coffee and a variety of herbal teas.We were on the first floor and... More

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Strongsville, Ohio
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed two nights at this hotel. The room with two queen beds was adequate for us, though the fact that we were there on July 4th meant that our room did not get cleaned. The front desk staff was pleasant, and offered us popcorn and bottles of water to go with the DVDs we got for the evening. The... More

Was this review helpful? Yes 1
Marshall, Michigan
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This Hampton seemed tired and old, with a dingy lobby and a mishmash of decorating styles, including crushed velvet. The things that had been updated in the rooms seemed to clash with what was already there, making for a less than restful environment. Our key didn't work after the first time, and the receptionist didn't bother to apologize or show... More

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 2 weeks ago

Excellent location for where I needed to be during my stay. Staff was very accommodating when I had to keep changing my reservation (I kept adding days to the beginning of the original). I've stayed at this hotel before and will always be my first choice while staying in Cortland again.

Review collected in partnership with Hampton

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Mike P, General Manager at Hampton Inn Cortland, responded to this review

Thank you Kim, it was a pleasure having you in the hotel and we will be happy to have you here whenever you are visiting Cortland. We do have a great location right off of 81, just a short drive to many attractions. The staff here is always looking for ways to provide great customer service and I am very... More

new york, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

From the beginning to the end of our stay, everything was excellent, especially the breakfast and staff. The room was clean and comfortable and all our towels were replaced daily. The location of the hotel is right off the highway and surrounded with many good places to eat. All things considered, it was a great stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
Mike P, General Manager at Hampton Inn Cortland, responded to this review

I am very happy that your stay from beginning to end was great! The signature Hampton breakfast is always a big hit, and I'm glad you enjoyed it. The location here is great as you said, many attractions just a short drive away and right of of I-81. Thank you for the wonderful review and we can't wait to have... More

Geneseo, New York
1 review
4 of 5 stars Reviewed 3 weeks ago

We were in town for a family event and the hotel was clean, well kept with good facilities and staff. The bed was actually comfortable which was a nice change. The sheets and bedding smelled fresh and clean. I would stay again when I am in town. I was happy there was a small fitness room and pool. Would have... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Mike P, General Manager at Hampton Inn Cortland, responded to this review

Thank you Linda for the kind review you recently gave us based on your stay here. We take pride in keeping up with the properties cleanliness, and we are happy that it shows. Unfortunately we do not have a hot tub in the pool area, however we do have some rooms with Jacuzzi tubs here at the hotel. We would... More

Toronto, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

We recently stayed in the Hampton Inn and the staff went above and beyond to improve our stay. For starters, the staff were kind enough to change our rooms - Room 218 faces the parking lot and the floodlight outside kept me up, even with the blackout curtains. The staff immediately agreed to change our room, set up the second... More

Was this review helpful? Yes
Mike P, General Manager at Hampton Inn Cortland, responded to this review

I am very pleased to hear that the staff was able to go the extra mile during your visit here to better accommodate you and your family. We try and do our best to make every guest feel at home. Our signature Hampton breakfast is always a hit with our guests, and I'm glad you enjoyed it as well. Also... More

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Additional Information about Hampton Inn Cortland

Address: 26 River Street, Cortland, NY 13045
Phone Number:
Location: United States > New York > Finger Lakes > Cortland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Cortland 2.5*
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Also Known As:
Hampton Inn Cortland Hotel Cortland
Cortland Hampton Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
68

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