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All 8 Cortland hotels

Holiday Inn Express Cortland

2.5 of 5 Hotel   |   4 1/2 Locust Avenue, Cortland, NY 13045
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92%
Ranked #3 of 8 hotels in Cortland
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed February 27, 2014
315Ray Dexter, New York, United States
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54 people have reviewed this hotel

Traveler rating
    35
    15
    2
    1
    1
See reviews for
31
6
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9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Dexter, New York, United States
Contributor
14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 27, 2014

We stayed one night during a hockey tournament. Very clean hotel. Very good free hot breakfast in the morning. The area for the breakfast is very welcoming with lots of couches, chairs tables, large screen TV and a fireplace. Our room, beds and bathroom were very comfortable. There is a Perkins restaurant right across the parking lot if you want... More

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Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Ray: Thank you very much for taking the time and sharing your experience at the Holiday Inn Express. Nothing makes us happier than making you comfortable and providing a home away from home. Give us a call when you are in of lodging in the Finger Lakes area, we are always happy to help! More

Florida
Top Contributor
51 reviews 51 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 27, 2013

I travel and stay in many hotels, all national brands for business. This property has excellent staff, from front desk to housekeeper and breakfast attendant. Coffee was always fresh and available all day and night. Room was very clean and well maintained. The parking lot and driveway was cleared of snow almost hourly.

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Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Guest: Thank you very much for sharing your impressions of our Hotel. We strive to make your stay comfortable and our staff is dedicated to providing outstanding guest service. Please see us again when you find yourself in need of lodging in the Finger Lakes Region. More

Bethesda, Maryland
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 23, 2013 via mobile

My 10 year old daughter and I stayed here the night before a local event. This brand new, perfectly maintained hotel was such a welcome surprise after a long drive! Every part of the stay was excellent. We would definitely stay here again.

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Northern New Jersey
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 15, 2013

Visited the Cortland area for a friend's wedding. We searched the Internet for favored hotels and selected the Holiday Inn Express based on the excellent reviews. Was pleasantly surprised at this modern, new building and its amenities. Close to Route 81 and Cortland center. Four stories of clean and modern rooms (at least the one we had) with comfortable beds,... More

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Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 14, 2013

As you might expect at a Holiday Inn, everything was quite standard. Good, comfortable beds, very clean room and a decent shower. I have forgotten my shaving kit and within 5 minutes of calling the front desk, the attendant was at my door with a razor and sample-size can of barbasol. An decent buffet-style breakfast was included, but I didn't... More

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Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Alan: We are happy that you had a good experience at the Holiday Inn Express in Cortland, New York. We welcome your feedback and make sure that your comment about the coffee will be discussed during our next management meeting. Hope to see you soon! Theresa Wilson, General Manager More

Connecticut
Top Contributor
54 reviews 54 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 27, 2013

My first time at a Holiday Inn Express. While always having been a big fan or Hampton Inns, I am now adding Holiday Inn Express to my list of favorites. I chose this location for a one-night stay during a quick visit to Cortland, what a great surprise. The property is spotless! The lobby was modern, yet warm and homey.... More

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Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Guest: We are thrilled that you enjoyed your stay with us. Service is our number one priority. Hope that you had a chance to relax and get some breakfast, including our awesome pancakes. Please come again, we love to greet you in the future! More

Toronto, Canada
Top Contributor
91 reviews 91 reviews
35 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed September 9, 2013

We normally break up our drives to NYC/NJ by staying in the Holiday Inn Express Syracuse Fairgrounds but they were full due to the State Fair. We decided to go a bit further and stay in Cortland. This hotel is excellent all around. Only 2 years old and everything looks brand new. Staff are attentive from the moment you walk... More

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Lyme
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 26, 2013

Holiday Inn Express continues to surprise me. The accommodations are much more "upscale" than Holiday Inn of the past. The Cortland Holiday Inn Express has especially nice bathrooms, which are very spacious and polished--much like Hilton Boston Logan Airport or the like. The furnishings are all top-notch. The breakfast was as expected--though a bit slow in keeping up with the... More

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Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear NellT: Sorry that I am so late responding to your kind comments. We are very happy that you were satisfied with your stay. Our Holiday Inn Express is fairly new and very well appointed with modern furnishings and amenities. Most of all, our staff truly enjoys helping our guests. It is our pleasure to serve you. Come again soon! More

Hudson Valley NY
Top Contributor
55 reviews 55 reviews
32 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 19, 2013

I have yet to be disappointed with a Holiday Inn Express, very consistent no matter the town. This location is convenient to SUNY Cortland and major highways. Our stay was very quiet and comfortable and the staff were very helpful.

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Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Hudson Valley Man: Thanks very much for chosing to stay with us. We know that you have many choices and therefore appreciate your business. I am sharing your review with the staff who work very hard to make your stay comfortable. Come see us again when you come through Cortland. We love seeing old friends! More

North Brunswick, New Jersey
2 reviews
5 of 5 stars Reviewed August 3, 2013

A great place to stay. Consistent with the level of service associated with many other Holiday Inn Express' I have stayed in. Clean rooms, modern amenities, nice bathrooms and showers. The free breakfast was as good as anything I would make at home (coffee too.) All rooms are non smoking. Parking area was safe and ample. Staff was very friendly... More

Was this review helpful? Yes
Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear PJH: Thanks so much for staying with us. I am sorry that things were a little noisy in the hallway while you were trying to get some sleep. The next time, please let us know and we will put you all the way on the end on fourth floor. There will be less traffic from housekeeping and other guests.... More

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Additional Information about Holiday Inn Express Cortland

Also Known As:
Holiday Inn Express Cortland Hotel Cortland
Holiday Inn Express Cortland Hotel
Address: 4 1/2 Locust Avenue, Cortland, NY 13045
Phone Number:
Location: United States > New York > Finger Lakes > Cortland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 hotels in Cortland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Cortland 2.5*
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