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All 9 Cortland hotels

Holiday Inn Express Cortland

2.5 of 5 Hotel   |   4 1/2 Locust Avenue, Cortland, NY 13045
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Ranked #4 of 9 Hotels in Cortland
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
lps56 Nassau, New York
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68 reviews from our community

Traveler rating
    40
    21
    5
    1
    1
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40
8
1
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nassau, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars NEW

Hi - I would give the staff 5 stars. Had to lower my review because of the rooms. The rooms were clean, but he beds were full size, not queen. How are you supposed to fit 2 adults and 2 teens in a bed like that? I hardly slept all night, too tight. With that said, the rooms were plenty... More 

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Brooklyn, New York
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 3 nights while skiing at Greek Peak. Check in was fast and efficient. The lobby is nice with a fireplace and coffee 24/7. The room was spacious and clean with comfortable beds. Shower was hot and powerful. Swimming pool was as expected; small and lukewarm but plenty of towels. The adjoining gym had 3-4 machines that worked fine. Breakfast... More 

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Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Guest: Thank you very much for staying with us and taking the time to share your thoughts with other travelers. We are happy that you enjoyed the pool and our complimentary breakfast. We do offer several healthy breakfast items such as Kellogs Special K with Red Berries, gluten free muffins, oatmeal and fresh fruit. However, should you be craving... More 

New York City, New York
Contributor
16 reviews 16 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here visiting daughter at college for 2 nights. Much better experience then last year. We asked for higher floor and was on the 4th (top) floor. Much quieter!!! Staff was very nice at front desk and helped us get in from snowstorm. We ate the Mcdonalds (block away) in the breakfast dining area as we came in. Still... More 

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Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Jenn: Thank you very much for taking the time out of your busy schedule to share your thoughts with our future visitors. We are happy that you decided to return to the Holiday Inn Express in Cortland. It is our mission to provide you with excellent service and a home away from home. Our breakfast is plentiful, our pool... More 

Upper Nyack, NY
Top Contributor
164 reviews 164 reviews
13 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed November 3, 2014

I was here this past weekend and, even though it is a Holiday Inn Express and I was not expecting much, it was still pretty much a let down. The pros are that it is very close to the highway so you can get on and off Route 81 easily, and there is a Perkins just across the parking lot... More 

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Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Guest: I am dismayed to read your comments regarding your last stay with us at the Holiday Inn Express in Cortland. Our mission is to make your stay comfortable and enjoyable. It does not appear that we succeeded. I am sharing your comments with our various departments to implement procedures that will rectify the situation that you encountered. I... More 

Atlanta, GA
Contributor
12 reviews 12 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2014

Recently stayed at this location while visiting a relative who is a student at Cornell. Getting to location was easy-breezy from the Syracuse airport -- located right off the interstate and convenient to several stores and restaurants. Check-in was easy and the staff was super nice. The breakfast was substantial -- especially for this type of hotel: BACON (yum!), turkey... More 

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Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Guest: we are so very happy that you stayed with us. You have many lodging choices and it pleases us when we can accommodate you and provide you a home away from home. Thank you for the heads up about the vacuuming. This is certainly not how we operate here and I will have some hands on training with... More 

New York City, New York
Contributor
16 reviews 16 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 28, 2014

We booked over a month ago and just came back from 2 night stay. We were in the first room by elevator,first floor-very loud from elevator shaft and across from breakfast area-people talking early in AM. If we stayed here again, I would ask be be placed on level 2 or higher and away from elevator. Also, we left room... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Cortland, responded to this review

Dear jenn012_10, Thank you for staying and taking time to share your experience with us. We continuously strive to improve on our services with the aim to give you the best hotel experience. I sincerely apologize if the noise levels and our housekeeping services fell below your expectations. Rest assured that your comments will be used to improve our facility.... More 

Ann Arbor, Michigan
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 14, 2014

The Holiday Inn Express chain is one of my favorites and it never let's me down This is a very nice little hotel, conveniently located right off the expressway between Cortland and Homer. Pleasant staff, breakfast you can count on to be tasty, and clean comfortable rooms - I think it's the best option for a stay in this small... More 

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Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Grunch11: Thank you very much for the compliment. We are very proud of our hotel and it is reflected in the staffs' attitude. We are eager to provide you with the outstanding service that you expect and deserve. Thank you very much for staying with us! More 

Robbinsville, New Jersey
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 7, 2014

Just passing through NY and we stopped here for the night. Everything is very clean and staff are friendly. Beds were comfy. Loved the Bath and Body Works products. Better than average breakfast...gluten free bagels!! Kiddos loved the pancake maker machine.

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Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Jordyn: Isn't that pan cake machine awesome! Kids absolutely love it. We are very happy that you enjoyed your stay with us and hope that you stop by again when you are in the Cortland area! More 

Hellertown, PA
Top Contributor
73 reviews 73 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 5, 2014

We make an annual trip to Cortland to go to the New York Jets training camp. This is the first time we stayed at the Holiday Inn Express. Great rooms, clean and quiet. Nice breakfast the next morning. Everyone working there was very helpful and went out of their way to make sure we had a nice stay. We will... More 

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Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Keith: We are so happy that you stayed with us. Providing outstanding service to each and every one of our guests is our number one priority. It is always good to hear when we succeed to deliver the service that you deserve. Please come again. The Jets will be here until August 12! More 

Summit, New Jersey
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 28, 2014

Stayed for one night on our college tour circuit. From check-in to check-out it was a great stay. The folks at the front desk were so helpful in recommending a place to eat and even where I could buy a new car phone charger. The room was typical of HI Express and there were plenty of TV stations to choose... More 

Was this review helpful? Yes
Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Guest: Thank you very much for taking the time to share your experience with other travellers. We are delighted that you enjoyed your stay with us and hope to greet you again the future! More 

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Additional Information about Holiday Inn Express Cortland

Address: 4 1/2 Locust Avenue, Cortland, NY 13045
Phone Number:
Location: United States > New York > Finger Lakes > Cortland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Cortland 2.5*
Number of rooms: 74
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Also Known As:
Holiday Inn Express Cortland Hotel Cortland

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