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All 2 Cohoes hotels

Comfort Inn Latham/Albany North

2.5 of 5 Hotel   |   981 New Loudon Road (Route 9), Cohoes, NY 12047 (Formerly Hampton Inn Albany/Latham)
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70%
Ranked #1 of 2 hotels in Cohoes
A recent review
3 of 5 stars Reviewed January 25, 2014
bornwithluggage San Jose, Costa Rica
  • Reviews (108)
  • Photos (38)
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  • Room tips (17)
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108 people have reviewed this hotel

Traveler rating
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    11
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22
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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There are newer reviews for Comfort Inn Latham/Albany North
See the most recent reviews
San Jose, Costa Rica
Contributor
18 reviews 18 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 25, 2014

I don't know what's up with this hotel but it had three floors and must have had more than a hundred rooms but there were only, like, five people staying there. This created a kind of ghost town feeling that I didn't enjoy where you have to walk down long halls and go up in an elevator but no one... More

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Mike F, Manager at Comfort Inn Latham/Albany North, responded to this review

Thank you for staying with us and for sharing your comments. We apologize that you were not able to enjoy our fitness center while you were here. There was some maintenence work being done in the room at the time, and as a safety precaution we could not allow guests to use the facility while the work was underway. We... More

Petersburg, Virginia, Usa
1 review
5 of 5 stars Reviewed December 10, 2013

Everyone on staff was excellent. Room was very good. Breakfast bar much better than most and breakfast "manager" was very helpful and polite. Will stay here again. Room service very good. Manager was concerned about our comfort. Young ladies working the front desk were VERY helpful. Only one night ( think it was Friday night ) with a male front... More

Was this review helpful? Yes
Mike F, Manager at Comfort Inn Latham/Albany North, responded to this review

We appreciate your great review! Thank you for complimenting our staff and their service. This is what we are here for- to make guests feel welcome and make their stay a memorable one. Thank you for sharing your experience. More

Newburyport, Massachusetts
1 review
5 of 5 stars Reviewed November 22, 2013

I travel a lot for work and spend over 100 nights a year in hotel rooms. I've stayed here at least 4 times since the renovation. I go out of my way to stay here when in the area. The ambiance is very nice and staff all seem genuinely nice (rather than scripted fake nice...or not even trying at all).... More

Was this review helpful? Yes
Mike F, Manager at Comfort Inn Latham/Albany North, responded to this review

Thank you for staying with us and taking the time to post your review. Thanks for pointing out the features and benefits, such as the sitting area in the king rooms and our Wi-Fi. These things, combined with our friendly staff, can make your time on the road seem a little more comfortable and a little more like home. We... More

Sidney, New York, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed November 18, 2013

The hotel is either relatively new or very recently renovated. Everything was very clean and up to date. Used the fitness room....had 4 or 5 pieces of equipment....all in good working order. Had breakfast that morning at the hotel...standard breakfast you find at Comfort Inns... Hotel is located near a lot of retail stores in the area. I was attending... More

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Mike F, Manager at Comfort Inn Latham/Albany North, responded to this review

Thank you for reviewing our hotel and pointing out our service, features & value. We did just completed an extensive renovation of the hotel in May, so it is like new as you mentioned. Our fitness center is one of the best in the area for this type of hotel- bright & spacious with a variety of equipment. We're glad... More

Schroon Lake, New York
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 15, 2013

Very comfortable room, great location, friendly and accommodating staff. We had an issue with the toilet in our room, and it was dealt with as quickly as possible, the rest of our stay was perfect. That's all I have to say but TripAdvisor wants 200 words so I guess I'll just write until I've accomplished that

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Mike F, Manager at Comfort Inn Latham/Albany North, responded to this review

Thank you for posting your review and for sharing your compliments about our hotel & staff. More

cutiepiekasey07
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 17, 2013 via mobile

We were given an excellent corporate rate and stayed about 3 weeks. Our first stay our room was on the 4th floor, directly across the (Indian) room atrendants whom are living on premises, I was extremely uncomfortable considering how nosey they were- everytime my door opened they would peek their heads out their door to see what's going on. The... More

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Mike F, Manager at Comfort Inn Latham/Albany North, responded to this review

Please accept our apologies. We have addressed your concerns. Customer service is a vital part of our business and we do take it seriously. Thank you for staying with us during your time in our area. We hope that you will reconsider and stay with us again in the future. More

Schroon Lake, New York
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 11, 2013

We had to spend the night in the Albany area before returning north and found this hotel not only to be a convenient location but a nice, comfortable place to stay. First I must say that all of the staff that we encountered were very friendly and wanted the guests to feel welcome and at home. The room was clean,... More

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Mike F, Manager at Comfort Inn Latham/Albany North, responded to this review

Thank you for your compliments and for sharing your experience. We are glad that you enjoyed your stay at our hotel. More

Long Island, New York
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 11, 2013

Clean, comfortable, staff is friendly, wonderful & clean outside pool and an added attraction ....there is a nature walk on the property for adults and children to enjoy. I can not comment on the breakfast, for I like a healthy breakfast with freash fruit and hot ceral or freash eggs....the breakfasts' that all hotels offer do not make me happy... More

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Mike F, Manager at Comfort Inn Latham/Albany North, responded to this review

Thank you for your review. We're glad that you enjoyed our hotel and we appreciate you sharing your experience. More

Miller Place, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 28, 2013

Mixed feelings about my recent stay. The room (very clean) and the hotel were above average. Unfortunately the gentleman at the front desk was beyond rude and unhelpful. Picture this : You are in a strange city, it is raining, your phone dies so you would assume if you called the hotel they would help with directions. NO SUCH LUCK... More

Was this review helpful? Yes
Mike F, Manager at Comfort Inn Latham/Albany North, responded to this review

We appreciate your comments, and we apologize for the level of service you experienced. We have addressed the concerns with our staff. We value our guests and want everyone to have a great experience. Thank you for also stating your compliments on the hotel and it's cleanliness! We hope that you will give us another try in the future. More

Oakfield, New York
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 27, 2013

I arrived into this hotel at night, and the front desk clerk was friendly. However, upon arrival into the room, I was quite disappointed with the quality of the room. Not only is décor/amenities quite old in style and well used, but there were no hand towels or wash cloths in the bathroom, only 4 large bath towels. Also, the... More

Was this review helpful? Yes 1
Mike F, Manager at Comfort Inn Latham/Albany North, responded to this review

Thank you for commenting on the hotel. We appreciate the compliments on the friendly staff and we apologize for not meeting your expectations in the other areas. We would have gladly replaced the remote control and replenished towels if we had been made aware. We have staff here around the clock so there is always someone there to assist our... More

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Additional Information about Comfort Inn Latham/Albany North

Address: 981 New Loudon Road (Route 9), Cohoes, NY 12047 (Formerly Hampton Inn Albany/Latham)
Phone Number:
Location: United States > New York > Cohoes
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Latham/Albany North 2.5*
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Also Known As:
Stay Inn Albany Latham Hotel Cohoes
Hampton Inn Cohoes
Cohoes Hampton Inn
Hampton Inn Albany Latham

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Newly renovated (May 2013) Latham area hotel with 125 rooms offering complimentary hot breakfast buffet, free Wi-Fi, & free parking. All rooms have refrigerators, microwaves,& 32" Hi-Def flat Screen TVs with premium sports/movie/music stations. Enjoy our large outdoor pool & spacious, well-equipped fitness center. 2 meeting rooms on 1st floor. Great central location bewteen Albany, Saratoga, Troy & Schenectady. ... more   less 
Number of rooms
125

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