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Comfort Inn Latham/Albany North

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981 New Loudon Road (Route 9), Cohoes, NY 12047 (Formerly Hampton Inn Albany/Latham)
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Comfort Inn Latham\/Albany North
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176 Reviews from our TripAdvisor Community

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    66
    27
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (176)
  • Mar-May only
    (38)
  • Jun-Aug only
    (76)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (23)
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Sanford, NC
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Have stayed here 4 of last 6 years while enroute to Vermont, in its other lives, including "Stay Inn". The only reason this review is as high as it is -- the lady at the desk did all she could to make the room "right". There was a "sewer gas" odor in the bathroom, upon arrival (she came to room... More 

Was this review helpful? Yes
Tamara M, General Manager at Comfort Inn Latham/Albany North, responded to this review

Thank you for taking the time to complete a Trip-Advisor review regarding your recent stay at Comfort Inn Latham - Albany North. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with the housekeeping and maintenance departments to ensure we handle these types of situations... More 

St. Louis, United States
Level Contributor
15 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

We had a very pleasant week stay here. The beds and pillows were very comfortable, and the room and bathrooms were ample size. The A/C unit was a little loud, but not annoying. The housekeeping staff was great, they kept everything in the room stocked daily, and we did not have to ask for anything, which is a nice convenience... More 

Was this review helpful? Yes
Tamara M, General Manager at Comfort Inn Latham/Albany North, responded to this review

Thank you for taking the time to complete a Trip-Advisor review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing... More 

Fishkill, New York
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here 2 nights in June 2015 for the purpose of exploring the area. Saratoga, Albany, State Parks, etc. This hotel is in a super location. Well within striking distance of major highways and visitor destinations. The hotel was clean and very quiet. Service was above average, helpfull and friendly. The A/C took a bit to fine tune, but... More 

Was this review helpful? Yes
Tamara M, General Manager at Comfort Inn Latham/Albany North, responded to this review

Thank you for taking the time to complete a Tip-Advisor review with such positive feedback! I am glad you enjoyed your waffles with our sugar-free syrup and enjoyed my employees impeccable customer service skills. I have shared your comments with them, and they join me in thanking you for your kind words. We take pride in our hotel and the... More 

Mt. Pleasant
Level Contributor
74 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I needed a hotel outside of Albany that was within a two hour drive of our daughters' camp at Long Lake and this fit the bill. The room was very clean and the bed was not bad. I always like staying at hotels with free breakfast in the morning and this one had a decent breakfast. Nothing... More 

Was this review helpful? Yes 1
Tamara M, General Manager at Comfort Inn Latham/Albany North, responded to this review

Thank you for taking the time to complete a Trip-Advisor review with such positive feedback! I noticed you mentioned Long-Lake. I grew up camping there as a child and then when I became a mother, I took my son there several times each year as well. What great memories I have from there. Anyways, I have shared your comments with... More 

Mayfield Heights, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Dominic and his team were exceptional. I forgot deodorant, they gave me some. I am a diabetic, they had sugar free syrup! The staff that ran the free breakfast were also extremely kind, courteous and helpful.

Was this review helpful? Yes 1
Paris, Maine, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here on a visit to take our son to orientation at Rensselaer Polytechnic Institute. The hotel staff was great, really professional and helpful. The room was clean and comfortable and we got the discount for RPI student families. The complimentary breakfast was nice. No complaints. A very good basic hotel.

Was this review helpful? Yes 1
Tamara M, General Manager at Comfort Inn Latham/Albany North, responded to this review

Thank you for taking the time to review us on Trip-Advisor! We are so glad you enjoyed your stay and happy you used the college discount, especially since College tuition is so expensive these days! Looking forward to seeing you on your next visit to see your son. Enjoy the rest of your summer! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

If you have a plumbing problem in your room on a weekend , you may have to look for a White Pages. My wife and I couldn't take a shower when we returned to property on Saturday late evening. Front desk advised they don't have plumber on weekends Thank goodness, they had another room. If they were sold out, we... More 

Was this review helpful? Yes 1
Bedford, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Visited the Baseball Hall of Fame in Cooperstown recently, and since I was traveling from Mass I wanted to stay fairly close to Albany. My family and I could not have been happier with not only the location of this hotel, but also the great free breakfast, the clean pool, and the extremely friendly staff. Especially two of the desk... More 

Was this review helpful? Yes 1
Tamara M, General Manager at Comfort Inn Latham/Albany North, responded to this review

Thank you for taking the time out of your busy summer to leave a review of your recent stay! I am so glad to hear you enjoyed your time with us. I am very blessed to have the employees that I have, they truly love their job and I'm happy to hear you were able to experience that. As for... More 

Hong Kong, China
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 29, 2015

Reliable stay - reasonably comfortable beds. Property was fairly booked during our stay but we didn't encounter any issues with noise. Simple breakfast included. Rate on booking.com didn't match the final billing. The manager contacted "booking" to verify and subsequently remedied the overcharge. The effort put forth was greatly appreciated.

Was this review helpful? Yes 1
Tamara M, General Manager at Comfort Inn Latham/Albany North, responded to this review

Thank you for this very positive review of our hotel. We appreciate you pointing out the specifics you liked such as facilities, staff, and food & beverage. We welcome you back to the stay with us when you next find yourself in Latham area!! Have a wonderful Summer! More 

1 review
4 of 5 stars Reviewed July 27, 2015

The room was clean and had good accommodations but was small. The breakfast was great. Plenty to choose from and fresh. The staff was friendly and courteous. Amy and Dominick were very kind and helpful.

Was this review helpful? Yes
Tamara M, General Manager at Comfort Inn Latham/Albany North, responded to this review

Thank you for this very positive review of our hotel and we are so glad you enjoyed your stay! We welcome you back to the stay with us when you next find yourself in Latham area!! Have a wonderful summer. More 

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