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Comfort Inn Latham/Albany North

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981 New Loudon Road (Route 9), Cohoes, NY 12047 (Formerly Hampton Inn Albany/Latham)
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Comfort Inn Latham/Albany North
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Comfort Inn Latham/Albany North
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148 reviews from our community

Traveler rating
    51
    52
    23
    11
    11
See reviews for
35
28
17
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (148)
  • Mar-May only
    (36)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (23)
All months
1 review
4 of 5 stars Reviewed yesterday NEW

Overall a good stay and very comfortable. Dom, who was at the front desk was very helpful in getting me checked in, even though I arrived a little earlier than I had expected, and also was helpful in making sure that I got assistance for my room when I did run into some difficulty. Would definitely suggest this place if... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed at the comfort inn for a week whilst visiting family in cohoes. A short trip by car from Albany airport, it is comfortable and accommodating and the perfect base for our trip. front of house staff were friendly and exceptionally helpful. The staff looking after our room did an excellent job and always went out of their way... More 

Was this review helpful? Yes
Tamara M, General Manager at Comfort Inn Latham/Albany North, responded to this review

Dear Guest, Thank you so much for taking the time to complete a Trip Advisor Review. My employees love reading about the favorable mentions, and really boost their day when they see their name on a Review! I am truly blessed to have the caring employees that I do. They all take such pride in their work and it shows... More 

Manchester, United Kingdom
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

In up-state New York, the Comfort In at Latham is ideally placed as a focal point for Albany City (NY State capital), Albany Int'l Airport, Cohoes, Latham and multiple destinations in this major metropolitan area. Everything is about 15 minutes away by car, including Cohoes Falls, the second largest falls in the US after Niagara. This is a good quality... More 

Was this review helpful? Yes
Tamara M, General Manager at Comfort Inn Latham/Albany North, responded to this review

Thank you for taking the time to complete a Tripadvisor Review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Dee is fantastic and made every effort to accomodate and make sure i was comfortable. Best breakfast experience i've ever had in a hotel. I wish she could be in every hotel i stayed in! She deserves a raise!

Was this review helpful? Yes
Tamara M, General Manager at Comfort Inn Latham/Albany North, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel and of course our Dee!!! I am so blessed to have her as one of my employees, she is very valued by us and our guests! She will be so excited to read your review!! Thank you again for sharing your experience, and... More 

Maple Glen, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Comfort inn north Albany April 7th . I had a great stay the room was very clean and the staff was wonderful. Great bed to sleep on. Also the shower was very good. The front team was very helpful with information about the area Mark Sutton

Was this review helpful? Yes
Tamara M, General Manager at Comfort Inn Latham/Albany North, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

From Check in to Check Out - I felt that I was treated as Royalty ! I am now a Repeat Guest and from Management, My New Friend Amy - Director of Sales - a True Professional - With the BaZillion Dollar Smile, My New Friend Laurie - Daytime Desk Agent, Always Pleasant and Professional and willing to share a... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Tamara M, General Manager at Comfort Inn Latham/Albany North, responded to this review

Thank you for taking the time to complete a Tripadvisor Review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Spencerport, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

This location is very convenient for us for stores and restaurants as well as the nursing home we were visiting. The room was clean and the bed was very comfortable. We especially like the pillow choices! We had been here before on a weekend and didn't realize the time was different for breakfast on week days. When we came down... More 

Was this review helpful? Yes
Tamara M, General Manager at Comfort Inn Latham/Albany North, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More 

Willow Spring, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

The location is excellent, close to stores and restaurants, easy access to the freeway. The room is very clean and the staff were very polite, especially Dee. Dee was always there to ask us if we needed anything, picking up after us and just being very attentive to our needs.. Steve & Virginia

Was this review helpful? Yes
Tamara M, General Manager at Comfort Inn Latham/Albany North, responded to this review

Thank you for taking the time to complete a Tripadvisor Review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

New York City, New York
Contributor
17 reviews 17 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 12, 2015

Do not stay here if you want to wake later in the morning. You must ask for a Do Not Distub sign. Doors begin slamming shut at 4:30 in the morning. Wife said room was dusty and has mildew odor. Good buffet breakfast begins at six am. With doors slamming from 4; 30, you can eat early. Room is very... More 

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Green Island, New York
1 review
5 of 5 stars Reviewed January 12, 2015

When we went down for breakfast Dominic was happy and walking around greeting and joking with guests. We had a great time. We found a room service menu in our room and called at 3-4am looking for food which there is no room service. I am not sure how the menu got in our room but it was a laugh... More 

Was this review helpful? Yes
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