When I arrived there was a problem with my reservation and the paiement for my room. I won't explain the problem It in detail, It would be too borring! This only thing that matters is that I didn't feel, not for one second, that they doubted my word while I was triying to explain what append with the reservation. The... More

My daughter wanted to have a tubing party this year for her Bday party. We booked it and at last minute the ski mountain informed us that we could not have it due to the lack of snow. So I had @ 30 kids that I had invited and needed to reschedule to a different location. My daughter then decided... More

Recently stayed at the Comfort Suites, to be closer to the shopping malls around the holiday season. We were able to check in earlier than the check in time which was accomodating. The staff could have been a little more friendlier, but it was a quick check in and check out process. The lobby, pool area and room were very... More

I was a guest there this year and a young women at the front desk was so helpful, she printed me directions to the resturaunt that we wanted to go to and was very imforative about the area. The room was great except for me not using how to work the heater- but after Kat told me to use the... More

The front desk staff was courteous when we checked in. It was all downhill from there. Our first room had a faulty thermostat with the temp set at 38 that could not be reset. We were given another room that faced a busy highway and backed up to a fire department. The drapes could not be closed for privacy or... More

Rooms are large and spacious, good location by the Northway and shopping. breakfast buffet is pretty basic, well maintained. We stayed on the 2nd floor above the pool, and the shrieking noise from the pipes when people in the adjacent room were showering was awful. A few kids who used the pool had issues with their eyes from excessive chlorine.... More

After being refused with our dicount coupon at the Holiday Inn Express and being told no other comparable hotel was available locally, I checked on my GPS and found the Comfort Suites. I called to see if they had any availability and after 10 minutes on hold, I decided to drive there with the phone still open all the way... More

I was reccomened this hotel from a coworker. I had a group of 30 people staying in the Albany area for a meeting. This hotel is in a convienient location nearby many restaurants (a Chili's right accross the parking lot). The beds were really nice. Rooms were clean and open. We had a meeting at the hotel the meeting space... More

It was a one night trip room is very big . Our room had nice double beds in room and a couch with a microwave and a mini frig . The room looked to have had new carpet just put in . Very clean.... More