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Clarence

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Hotel class 2.0 of 5
9370 Main Street, Clarence, NY 14031
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Best fare found from Portland to Buffalo: CAD244

Reviews you can trust

84% Do not recommend
2.0 of 5 stars 18 reviews
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3 of 5 stars
sammytravelqueen   2 contributions
elmira ny
Oct 10, 2009 | Trip type: Family
1/1 found this review helpful

i just recently stayed at the village haven this past week end, and to be honest was really scared after reading these reveiws. To my suprise the place was not bad at all- i mean its no 4 star hotel but it was clean and the rooms were pretty big and clean- the walls are thin and could here the... more

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1 of 5 stars
Seee   3 contributions
Toronto
Sep 18, 2009 | Trip type: Couples

On July 11/09, I reserved a room, for this listed "Park Sleep Fly" hotel, with Dennis under reservation number 2104. The stay date, rate, room, parking, time duration, etc. were ALL confirmed on July 11/09, since my wife and I were flying to S. America from the Buffalo airport, and I did not want anything left to chance. On August... more

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1 of 5 stars
hamster916   1 contribution
ohio
Jul 1, 2009 | Trip type: Business
0/1 found this review helpful

Me and some buds were in buffalo, for a while and made the tragic mistake of staying here this pass weekend; june26-28th and I was not excited once we opened our rooms. there were stains on the beds,sheets, wash cloths and towels as well as an (very)foul odor. When we arrived the customer service was not apart of their character... more

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1 of 5 stars
andrea_tag   1 contribution
Siena, Italy
Feb 21, 2009 | Trip type: Couples

The smell of smoke in the room was unbearable, even though I asked for a non-smoking room. I couln't sleep at all. The sheets in the bed were clearly used and hadn't been changed. We stayed for 4 hours only until the time of our flyght, but it had being better if we had slept in the airport floor instead.... more

Never Again
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1 of 5 stars
F-and-D-in-the-burg   1 contribution
Williamsburg, VA
Oct 6, 2008

This place has gone steadily downhill over the last few years. It's an older property (I worked there cleaning rooms when I was in high school), but until now it was well maintained. We stayed there a couple of years ago and it was very acceptable. Since then it is being run by new owners who don't speak very good... more

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1 of 5 stars
Travel_Far75   1 contribution
Toronto
Aug 20, 2008 | Trip type: Couples

We requested a room for the night so that we could park our car and fly out to vegas for a week. Our first room was a little old and stale and smelled of smoke. We requested a smoking room so this wasn't really a problem. We decided to air out the room by opening the window and this is... more

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1 of 5 stars
aroundtheworlders   1 contribution
Toronto
Jul 28, 2008 | Trip type: Couples

Our room reeked of cigarettes. Granted we requested a smoking room, but we never expected to be inhaling the stale smoke from the past 25 years. We requested extra towels to go swimming outside (which they gladly gave us), but upon using them after swimming we noticed that the towels we so old and had numerous bleached out hard brown... more

Not too bad
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2 of 5 stars
memphiscop   2 contributions
Memphis, TN
May 26, 2008 | Trip type: Couples

After reading some previous reviews, and not having seen this property, we were apprehensive, since we had already paid through Hotwire. However, it was not as bad as described by others. The staff WAS friendly and cordial. The rooms are older, I'd guess late 60's by the bathroom, which was tiny. Old furninure, no internet access we could find. The... more

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1 of 5 stars
moore71   1 contribution
Grand Island NY
Apr 20, 2008 | Trip type: Couples

Well I really don't know where to start. My husband and I have stayed here in the past and loved it, so for our anniversary we decided to book the same room for a Saturday night getaway not knowing the hotel had changed owners. Right after check in the problems began, no toilet paper, all the dishes in the cabinet... more

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1 of 5 stars
animal_trainer   12 contributions
Ottawa, Ont
Oct 19, 2007

Well, we ALMOST stayed here. We contacted the hotel via e-mail, but never got a response. They musn't need the business. 8) I'm glad we didn't hear back from them before we saw these reviews. more

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Village Haven Motel Also Known As

  • Village Haven Hotel
  • Village Haven Clarence
Address: 9370 Main Street, Clarence, NY 14031