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Staybridge Suites Buffalo-Airport

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8005 Sheridan Drive, Clarence, NY 14221
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Staybridge Suites Buffalo-Airport
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Staybridge Suites Buffalo-Airport
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154 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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  • English first
  • Any
English first
  • All months
    (154)
  • Mar-May only
    (40)
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    (34)
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Buffalo, New York
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I'm usually so happy with Staybridge Suites, but this trip was an entirely different experience from check-in to check-out. I booked my room on the ihg website and paid extra for more points because I've been a member for a couple of years. However, they didn't have my info on file and asked me at the desk to leave my... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Staybridge Suites Buffalo-Airport, responded to this review

Dear Jen P, Thank you for your continued business with us and for your review regarding your recent stay. We apologize for not meeting your expectations of the IHG brand in terms of check-in experience. We are also sorry for the disappointments you had with the housekeeping service. We would like to check into this further, thus, a private message... More 

Buffalo, New York
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We just went as a family and expected it to be good and like it but it was great and we loved it! Great service. Good Jacuzzi/shower .Amazing market(cheap prices there too!) Good kitchens too! I would stay here again.

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Ingersoll, Canada
Level Contributor
82 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed June 12, 2015

We were recently to stay at Staybridge, but Staybridge unfortunately had overbooked us. Staybridge rebooked us at a nearby suites hotel and paid for the one nights accommodation as a result of inconveniencing us. I was truly impressed with the customer service provided by the team, in particular, the temporary general manager, Tony. Many thanks for this service and we... More 

Was this review helpful? Yes 1
Buffalo, New York
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 29, 2015

We stayed here for couple of weeks.Its an excellent hotel. Location is extraordinary, you have everything at a walk-able distance right on the main road. The rooms are clean with a nice decent kitchen. The laundry facility is even complementary. The swimming pool a so very nice and best part is its indoor and heated. The social hour is too... More 

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Portland, OR
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 25, 2015

We stayed at the Staybridge for a week in May and really enjoyed the hotel and its facilities. The rooms are large and comfortable and mostly quiet. There are a lot of little amenities which make staying here nice, like coffee down in the great room 24/7. The breakfast is a shade better than continental, with a couple of hot... More 

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Frankfurt, Germany
Level Contributor
92 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed May 16, 2015

I booked several rooms for a wedding and the rooms were of all types from King Size bed to 2 rooms suite with sitting. We stayed there for over a week and out guests between 2 and 6 nights. I think all rooms have kitchens and they are have almost everything you need for a short/long stay. The rooms includes... More 

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Mark P, General Manager at Staybridge Suites Buffalo-Airport, responded to this review

I am so happy to hear that things went so well for your stay! I would like to make sure that we let you know that your family and friends were just as wonderful to us! Everyone was so kind and thoughtful with our team as well! Hopefully we will be able to see you again and thank you so... More 

Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed May 1, 2015

I first must say the staff is amazing! I have stayed at this hotel several times, and each and every time thoroughly enjoyed it. The hotel is extremely clean and well kept. Great indoor swimming pool! The grounds are well kept. The rooms are clean and comfortable. Great breakfast as well as weekday evening meals. If you are a fan... More 

Was this review helpful? Yes
Mark P, General Manager at Staybridge Suites Buffalo-Airport, responded to this review

As a General Manager, it is feedback like this that makes what we do so very special. Thank you so much for taking time out of your day to recognize how hard my staff works and how dedicated they all are to making sure that things are great for everyone, everyday. I am happy to hear everything went so well... More 

Buffalo, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 9, 2015

staff is more than friendly with guests.exceptional house keeping staff as well as reception . Cannot find a better hotel for a comfortable extended stay. Vast menu of breakfast to chose from daily , And evening snacks are also good though not very appealing to Indian vegetarian palate , but that's ok you see. Best hotel if you are looking... More 

Was this review helpful? Yes 3
Mark P, General Manager at Staybridge Suites Buffalo-Airport, responded to this review

Thank you so much for all of your kind words! I so appreciate your feedback. I could not be happier to hear how well things went for you! I will be working with my F&B Director to look into making vegetarian options more readily available and enjoyable. Thank you for not only your kind words but also for giving us... More 

Buffalo, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 25, 2015

This Hotel more than met our expectations. The room was spacious, like a mini apartment. It was clean, the bed was very comfortable & the pillows which I usually hate in all hotels were extremely comfortable. The wifi was easy to access....the TV's large, every room has a stove, microwave,fridge & dishwasher

Was this review helpful? Yes 4
Mark P, General Manager at Staybridge Suites Buffalo-Airport, responded to this review

I am so happy to hear things more than met your expectations! One of the great things about the Staybridge Brand is that it is so much more than just a hotel. It is more like home and has many features most places just do not. I am glad you were able to enjoy it all and hopefully we will... More 

Kitchener, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 17, 2015

When we travel from Kitchener, ON. to Buffalo to do our frenzied shopping trips, we specifically arrange our dates depending on the availability of a room at this Staybridge. The staff here is outstanding!! I challenge anyone to find a more friendlier atmosphere than at this hotel. From the hotel manager to the kitchen staff, everyone is amazing. The rooms... More 

Was this review helpful? Yes 2
Mark P, General Manager at Staybridge Suites Buffalo-Airport, responded to this review

Thank you so much for your kind review! I wish you could have been here to witness the buzz among all of our team once this review went to print! I have always said I have the hardest working, and best staff a General Manager could ever hope for and your words and the experiences you have shared back me... More 

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