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All 1 Clarence accommodations

Staybridge Suites Buffalo-Airport

3.0 of 5 Condominium   |   8005 Sheridan Drive, Clarence, NY 14221
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A recent review
4 of 5 stars reviewed 1 week ago
HealthPhysicist Philadelphia, Pennsylvania
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  • Reviews (121)
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121 people have reviewed this hotel

Traveler rating
    63
    35
    13
    5
    5
See reviews for
72
28
4
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

The Staybridge is a nice hotel. A hot breakfast is included every day. Rooms are comfortable. There is "light housekeeping" meaning the room doesn't get full service every day, and none on weekends unless you request it. Beds are comfortable and the place is clean and not run down. The only real complaint I had was with the air conditioning/heating.... More

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1 review
5 of 5 stars Reviewed 4 weeks ago

My Family and I stayed at this hotel for 3 nights. Mark, The Manager, went over and above any standard level of customer service to ensure that we were comfortable and personally taken care of.. the accommodations were beyond any expectation. I stay in hotels for business 7 or 8 times a year. I always gauge a hotel on how... More

Was this review helpful? Yes
New York City, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 17, 2014

I have stayed on this hotel around 9 to 10 times from March 2014 to June 2014 and this is so far my experiences on this hotel. By the way, the hotel is not my first choice BUT since this is the hotel closest to my project location, I have no choice but to stay here. THE WORST THING: 1.... More

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Mark P, General Manager at Staybridge Suites Buffalo-Airport, responded to this review

Thank you for your thoughts. I am a bit confused however as most of your descriptions of the staff and property do not match our hotel. We are a newer hotel and almost every member of our staff is a Hospitality graduate or has been in the industry for years. As you can see from prior reviews, the customer service... More

Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 27, 2014

Fantastic stay. My wife and 3 children stayed here over Memorial weekend and were very well taken care of!!! The staff at this property did a great job with everything. Mark Pilato the GM of the hotel knows customer service and how to run a superior hotel!!!! He made us feel well taken care. I watched in amazement the guys... More

Was this review helpful? Yes 1
Mark P, General Manager at Staybridge Suites Buffalo-Airport, responded to this review

Thank you so much Jonathan for all of your kind words! It was great to have a chance to meet you and your family! This is why each and every member of our team is in this line of work. We all love the chance to meet such great people and families and to be a part of a fun... More

Bangalore, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 25, 2014

This was our family's first visit to Niagara Falls and it was truly memorable. Staybridge Suites was such an amazing place to stay that the Falls seemed even more prettier. The breakfast, room, swimming pool and above all the most courteous staff was something that we hadn't experienced in a long time. I strongly recommend this hotel to all! Niagara... More

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Mark P, General Manager at Staybridge Suites Buffalo-Airport, responded to this review

When a member of our team read your review she said to me, "Niagara Falls is one of the biggest attractions in the world and we made that experience even better!" I have to tell you I was so proud of my entire team! To think we were able to make such a great thing even better for you and... More

Mississauga, Canada
Contributor
19 reviews 19 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 12, 2014

Stayed at this place this past Saturday night and my experience was 100% positive. I booked through hotwire and had no clue what I was getting, but took a chance on a 55% discount for a one-night shopping trip stayover. It worked out very well. The location is great, surrounded by great restaurants and close to shopping. The staff are... More

Was this review helpful? Yes 1
Mark P, General Manager at Staybridge Suites Buffalo-Airport, responded to this review

Lori thank you so much for taking the time to write about your stay! I am happy to hear you enjoyed it! I am always thankful for folks that recognize my team as they truly are the hardest working team in the business! I loved how diplomatic you were about the pillows and to be honest with you we feel... More

Virginia, USA
Contributor
13 reviews 13 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 8, 2014

In town for a wedding and checked in around midnight. Front desk personnel very friendly and informational. Our son slept on the pull out sofa in the living room and said it was comfortable. I absolutely LOVED the Wolfgang Puck coffee served in the breakfast buffet. We had a minor housekeeping issue which was settled promptly. And, the next day... More

Was this review helpful? Yes
Mark P, General Manager at Staybridge Suites Buffalo-Airport, responded to this review

I am very thankful you took the time to offer your feedback about your stay! I have to say our entire team enjoyed having your group with us! Everyone with your group was so kind and upbeat to our entire team, it was just a pleasure to be a part of your family and friends big event! Now that you... More

Oakville, Ontario
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed May 6, 2014

We were guests of the Staybridge for a wedding. We had a King bed suite which was very nicely appointed. Kitchen is clean with all the items you need. Living room, kitchen, bedroom and bathroom are all a good size and comfortable if you have a few people. Rooms seem sound proof which is a nice plus. In a lot... More

Was this review helpful? Yes 1
Mark P, General Manager at Staybridge Suites Buffalo-Airport, responded to this review

Thank you so much for writing! I am happy to hear about all the nice things during your stay! I did reach out to you on Wednesday to let you know we had our extermination company out to check the room you stayed in and they found no evidence of any type of bug whatsoever. As I mentioned on the... More

Dallas, Texas
Top Contributor
67 reviews 67 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 11, 2014 via mobile

I travel to Buffalo every few years for some business and it has always been "settling for" some hotel. FINALLY a hotel that meets all the requirements. EZ airport access EZ access to travel across the border Great rooms Wonderful little drinks and snacks in the evening Very good breakfast A jacuzzi and pool INDOORS! Plenty of dining options including... More

Was this review helpful? Yes 1
Mark P, General Manager at Staybridge Suites Buffalo-Airport, responded to this review

Wow! Our whole team was really excited to read this review! Thank you so much! I can never stress enough how great it is when we receive reviews that point out all the hard work each member of the staff puts in each day. The payoff for our team is having amazing guests, like yourself, that get to fully enjoy... More

Panaji, India
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 8, 2014

I stayed here for a week and found the overall experience very pleasant. The hotel staff was very kind and helpful. The pool was decent and the hot tub spa very relaxing. It is conveniently located very close to the airport. Will definitely stay here if I travel to Buffalo again.

Was this review helpful? Yes
Mark P, General Manager at Staybridge Suites Buffalo-Airport, responded to this review

Thank you so much for your feedback! I always love to hear the word "comfortable" in a review. That one word lets me know that we are right on target for our goal of making our hotel feel like home! Thank you for being a part of our family now and I hope we get to see you again in... More

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Additional Information about Staybridge Suites Buffalo-Airport

Address: 8005 Sheridan Drive, Clarence, NY 14221
Phone Number:
Location: United States > New York > Clarence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Buffalo-Airport 3*
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Also Known As:
Staybridge Suites Buffalo-Airport Hotel Clarence

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Welcome to the Staybridge Suites hotel near the Buffalo Niagara International Airport BUF. We are located off the New York State Thruway and just a few minutes from the Buffalo Niagara International Airport.The Staybridge Suites hotel is an all suite property with all the services of a traditional hotel, but the feel of home. We are the ideal hotel whether you are staying for one night, or for an extended stay. Our 98 spacious suites are unparalleled, with fully equipped kitchens, spacious living rooms, private bedrooms w/bath, and complimentary high-speed Internet. For your conference and meeting needs we also offer a spacious meeting room and board room.Conveniently located for your shopping needs, the Walden Galleria Mall is just minutes away. For the adventurous side is Niagara Falls, Darien Lake Amusement Park as well as the Buffalo Zoo. For the sports enthusiast the Ralph Wilson Stadium for the Buffalo Bills, and the HSBC Arena for the Buffalo Sabres are just a short drive south.Other features include 24 hr business center with free Internet, print/fax capabilities, free laundry facilities, 24 hr fitness center, enclosed pool and hot tub, courtyard with grills, theater room, putting green, free hot breakfast buffet, and evening receptions with light fare and drinks. ... more   less 
Number of rooms
98

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