We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3 Cicero hotels

Holiday Inn Express Hotel & Suites Syracuse North - Airport Area

2.5 of 5 Hotel   |   5860 Carmencia Drive, Cicero, NY 13039
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express Hotel & Suites Syracuse North - Airport Area to your Saves list
Holiday Inn Express Hotel & Suites Syracuse North - Airport Area
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
92%
Ranked #1 of 3 hotels in Cicero
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
janconover Venice, Florida
  • Reviews (127)
  • Photos (28)
  • Amenities
  • Q&A
  • Room tips (35)
  • Location
  • More
Write a Review

127 people have reviewed this hotel

Traveler rating
    70
    46
    7
    2
    2
See reviews for
51
26
8
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Venice, Florida
Top Contributor
92 reviews 92 reviews
21 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Clean, pleasant staff, comfortable room, nice large size, USA today newspapers: great start! Easy to get to; reasonably price, BUT SURE WISH they had a room frig and microwave! When traveling 4100 miles, we REALLY appreciate a frig!!!

Was this review helpful? Yes
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

janconover, We completely understand the need for a fridge when you're traveling such a long way. We do have refrigerators and microwaves available in the suites and executive rooms at our property. Our standard rooms unfortunately do not contain them at the moment. We also have a very limited number of extras which can be placed in rooms upon request.... More

Virginia Beach, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

No complaints about this hotel. Our kids loved it. The beds were comfortable, staff was friendly, and the hotel was very clean. But there is one outstanding employee and she handles the breakfast in the morning. She loves her job and loves to meet new people. And she does a fabulous job and serves a wonderful breakfast.

Was this review helpful? Yes
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

L f, Fanny in breakfast does do a wonderful job and I'm sure she loved meeting you and your family! She will be so happy to hear your compliments and we all look forward to having you stay with us again! Daniel Smith General Manager More

Kingston, ON Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 25, 2014

Have stayed at this hotel a few times, most recently on May 19/14 en route to Florida via SYR. This HI Express has always been very consistently an excellent place to stay. Very large, clean rooms with microwave and mini fridge. The management and staff are always friendly and efficient. From the front desk, to the shuttle driver, the breakfast... More

Was this review helpful? Yes 1
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

Travel-Girl, Thank you so much for your review and kind words regarding the hotel and our staff. Your continued business is truly appreciated and it makes us so happy to hear that we continue to be your hotel of choice. It is always a pleasure to have you and we look forward to serving you in the future! Daniel Smith... More

Montgomery, New York
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 20, 2014

Stayed this weekend as we were upstate for a graduation. First - the convenience of getting to this hotel makes it worth it. Our room was a bit dusty but overall - very clean. Bed/pillows were very comfortable. One small drawback - we were situated looking over Route 81. The noise was a bit loud at times. I would absolutely... More

Was this review helpful? Yes
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

Heather C, Thank you for your review and choosing our location for your stay. Your room may not have been occupied for a few days which might have given the dust a chance to settle. I apologize that housekeeping didn't make it around to tidy it up before your arrival. Also, always feel free to ask for a room away... More

Harrisburg, Pennsylvania
Contributor
19 reviews 19 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 19, 2014

I have general had very good experiences with HIE. Because of a family visit to the North Syracuse area this past weekend we elected to stay at this HIE. The price was general more then we pay for other nearby facilities: $150.00+. Upon entering the room, the smell of the disinfection was over powering, not pleasant at all. The room... More

Was this review helpful? Yes
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

ejkiup, Thank you for your review. I would like to apologize for the inconveniences which you experienced during your stay. Prices in our area do tend to become higher on weekends and during the summer months when we are very busy. It is correct as well that only the suites have refrigerators in our hotel. We do have a couple... More

trenton ontario
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 19, 2014

room was clean comfortable.we swam in the pool no hot tub. the shuttle was quick convenient and the drivers were pleasant. the air port is 5 min away,great air port small efficient easy to get around. we left the car for 10 days ,just on the hotel lot not in secure parking ,all was good. i would stay again.

Was this review helpful? Yes
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

Cruiser047, Thank you for your review. I'm glad to hear that you were able to enjoy the pool during your stay and take advantage of our Park & Fly option as well. Thank you for your business, we hope to see you again soon! Daniel Smith General Manager More

Hartland, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 13, 2014

This is a really nice hotel in a quiet area in front of a Gander Mt. The room is large and spacious with plenty of place for 5 people to plug in their devices. They have a nice pool as well. I would stay here again in a heart beat. Close to Syracuse University.

Was this review helpful? Yes 1
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

mlcspouse, Thank you for choosing to stay with us and taking the time to write such a great review. I'm glad our location was convenient for you and that our amenities were able to accommodate your family so well. We look forward to seeing you again soon! Daniel Smith General Manager More

Montreal, Canada
Top Contributor
59 reviews 59 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 9, 2014

On a short vacation and were welcomed mid-afternoon The staff was very helpful and the buffet in the morning was very nice on our second day there was a blizzard and we struggled back late to the hotel as we could find no restaurants open.. The night desk employee opened the breakfast area for us to have a bagel and... More

Was this review helpful? Yes 1
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

Rum-Punch-Doug, Thank you for your review! I'm so glad to hear that you made it back to the hotel safely in the snow storm. We had a pretty bad winter this year, and we're all very happy that spring has finally arrived! It was our pleasure to get you a bite to eat when everything in our area was under... More

Willow Springs
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2014

6am our entire hockey team congregated for a quick breakfast before the "Big Game" Our 12 & 13 year old were greeted with courtesy and enthusiasm by our breakfast hostess Fanny. She engaged with the children playfully teasing them and encouraging them to have a great game. We returned with a WIN and she was excited for us to be... More

Was this review helpful? Yes 1
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

Therese, Thank you for your review of the hotel and your wonderful comments about Fanny. I'll make sure to pass them along to her as she loves to see her name in reviews! She is a true asset to our hotel and I'm so glad to hear that she was so accommodating for your team. We hope you enjoyed your... More

Ottawa, Canada
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 2, 2014

Perfect location on highway if you're passing through. Cracker Barrel is right next door with good home style cooking. Price was reasonable. Friendly staff, especially the waitress at the free breakfast area. Breakfast was a buffet, including bacon and eggs. Cinnamon buns were excellent! Room was very comfortable, clean and quiet.

Was this review helpful? Yes
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review

Bunny59, Thank you for your review. I'm glad to hear that our location was convenient for you and you were able to enjoy the Cracker Barrel right next door. It's also great to hear that you enjoyed all the amenities of your stay. Be sure to visit us next time you're passing through Syracuse! Daniel Smith General Manager More

Owners: What's your side of the story?
If you own or manage Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express Hotel & Suites Syracuse North - Airport Area? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Syracuse North - Airport Area

Address: 5860 Carmencia Drive, Cicero, NY 13039
Phone Number:
Location: United States > New York > Finger Lakes > Cicero
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Syracuse North - Airport Area 2.5*
Reservation Options:
TripAdvisor is proud to partner with IHG, Travelocity, Booking.com, Expedia, Orbitz, Tingo, BookingOdigeoWL, Despegar.com, Priceline, Hotels.com, Venere, Agoda and Otel so you can book your Holiday Inn Express Hotel & Suites Syracuse North - Airport Area reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Syracuse North - Airport Area

28 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Room/suite (2)
Viewed
Family/play areas (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Room/suite (11)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (4)
Viewed
Dining (1)
Viewed
Other (7)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
71

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer