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Comfort Suites Cicero - Syracuse North

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5875 Carmenica Drive, Cicero, NY 13039
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1 room 1 adult
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Comfort Suites Cicero - Syracuse North
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167 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Cicero - Syracuse North
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 6, 2013 via mobile

We stayed here after a wedding and had a great experience! The staff was very friendly our room was perfect! Not a problem at all! We needed some extra stuff that we forgot and the staff was more then happy help would definitely stay here again and would recommend it to others!! :-)

Helpful?
1 Thank Courky22
ComfortSuites-GM452, General Manager at Comfort Suites Cicero - Syracuse North, responded to this review

Thank you for your review of our hotel, your compliments on the hotel and the staff are very much appreciated. I have shared your comments with my staff and we are all happy that you enjoyed your stay and that we were able to provide you with items we have available as part of our "Forgot Something?" program. We appreciate... More 

Cicero, New York, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 4, 2013

Had Mothers 70th birthday party at Hotel banquet room -- and it could not have gone better! The food was excellent and the staff was extremely friendly. They took care of all my requests and made everything very special for my mother's party. I would highly recommend this Hotel for someone's special occasion.

Helpful?
1 Thank Kevin R
ComfortSuites-GM452, General Manager at Comfort Suites Cicero - Syracuse North, responded to this review

Thank you for your review of our hotel, your compliments on the hotel and the staff are very much appreciated. We work very hard to provide an exceptional experience, whether it's staying in one of our suites or attending a special event in our banquet center. My Banquet Manager and I pride ourselves on payin attention to detail whenever setting... More 

Canastota, New York
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 1, 2013

Recently stayed at the Comfort Suites from 10/4/13 -10/7/13.Our son & daughter-n-law were married at the lakeshore yacht & country club near by. We had a total of 4 room over the weekend. I cann't say enough good about our stay.the rooms are large w/ refrig., microwave, coffee maker plus always have coffee in lobby. They were very clean,staff was... More 

Helpful?
1 Thank csgroi110
ComfortSuites-GM452, General Manager at Comfort Suites Cicero - Syracuse North, responded to this review

Thank you for your review of our hotel, your compliments on the hotel and the staff are very much appreciated. I am glad you had a great stay with us and you enjoyed all we had to offer. I thank you for the opportunity to personally assist you during your stay and that we were able to provide you with... More 

Jacksonville, Florida
1 review
3 of 5 stars Reviewed October 31, 2013

Somewhat of a mix up on reservations, but the Manager was very nice and it was corrected. The people at the desk were very helpful and friendly. Room was nice. I would book again but I would call the hotel directly and just confirm reservations that are made.

Helpful?
Thank Sandra S
ComfortSuites-GM452, General Manager at Comfort Suites Cicero - Syracuse North, responded to this review

Thank you for your review of our hotel, your compliments on the hotel and the staff were very much appreciated. We are glad you enjoyed your stay and that we were able to get your reservation situated. It is always a good idea to call the hotel to confirm your reservations when making reservations online, we always try to accommodate... More 

Cicero, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 22, 2013

my wife and i were between homes and we needed a clean, pet friendly place until we closed on our new house. comfort suites offered exactly what we were looking for and then some. our room was good size and well kept daily, if we needed it. comfort suites offered daily breakfast buffet, nice pool, exercise room, free wi/fi, warm... More 

Helpful?
2 Thank linda t
ComfortSuites-GM452, General Manager at Comfort Suites Cicero - Syracuse North, responded to this review

Thank you for your review of our hotel, your compliments on the hotel and the staff are very much appreciated. It was a pleasure having you stay with us while you were waiting to close on your new home, and I'm glad we were able to accommodate you for the extended period of time. I shared this review with the... More 

Syracuse, New York
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed October 20, 2013

My husband and I just had our wedding reception at a nearby vendor. After reviewing hotels and getting transportation for guests, we decided to suggest to our guests to book here; now I realize that was a mistake. The check-in and reception was nice, however when we got to our rooms- one of my girls' room was not cleaned (2:45pm... More 

Helpful?
Thank Daniela T
ComfortSuites-GM452, General Manager at Comfort Suites Cicero - Syracuse North, responded to this review

Daniela, Please accept my sincerest apologies for failing to exceed your expectations during your recent stay. I understand the importance of expecting perfection on that most important of days. It is important to all of us here at the Comfort Suites that each and every guests' experience here is a pleasant one. There is no excuse for our failure to... More 

Syracuse, NY
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed October 17, 2013

A fairly new hotel, Decent size rooms and Front desk was very helpful. this was the first pet friendly hotel i have been to so i was shocked at first to see all the dogs going thru the building, but the building was still very clean. I was there for my son's wedding and i can say everythign came off... More 

Helpful?
1 Thank RogerRamJetNY
ComfortSuites-GM452, General Manager at Comfort Suites Cicero - Syracuse North, responded to this review

Thank you for your kind words regarding your recent stay. I am glad that we were able to accomodate you and your pet while staying in Cicero for your son's wedding. We very much appreciate and value your feedback. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of... More 

Atlanta, Georgia
Level Contributor
76 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed October 14, 2013

This property is still being kept in great shape. Everything was in great working order and kept comfortably clean. The staff was friendly and helpful. There was even a manager's reception in the evening. These affairs are never fancy but it's always nice to get a free something. Most important, I was able to get a quiet and restful night's... More 

Helpful?
Thank Steve R
ComfortSuites-GM452, General Manager at Comfort Suites Cicero - Syracuse North, responded to this review

Steve, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and I will share it with my team. I am glad you enjoyed our little reception and I will definitely have to try the Hash Brown Haddock on my next visit to Frank's!... More 

ottawa
Level Contributor
76 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed October 6, 2013

We had a pleasant stay on a recent trip for shopping. Met by Amanda, had to let her know she was now famous. She checked us in, no problem. She is young, so with more experience she will only get better at her job. The king room was clean, everything worked. Did not encounter any problems with room or staff.... More 

Helpful?
Thank sunloving
ComfortSuites-GM452, General Manager at Comfort Suites Cicero - Syracuse North, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Cicero. I have shared your comments and kind words regarding my staff and share your enthusiasm towards helping them to grow and take pride in our hotel. We strive to continuously improve the quality of our services to provide an exceptional experience... More 

Rochester, New York, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 5, 2013 via mobile

Checked in and in my room the bed wasn't made and the room wasn't cleaned. The next room they gave me the bathroom smelled like a men's locker room. Won't stay there again. The breakfast was ok. They need to do a better job maintaining the rooms.

Helpful?
1 Thank Paul W
ComfortSuites-GM452, General Manager at Comfort Suites Cicero - Syracuse North, responded to this review

Paul, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I would like to extend my sincerest apologies for any inconveniences during your recent stay. Your satisfaction is extremely important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

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