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Comfort Suites Syracuse - Cicero

Certificate of Excellence
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5875 Carmenica Drive, Cicero, NY 13039
Best prices for: 1 room 1 guest
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Comfort Suites Syracuse - Cicero
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Comfort Suites Syracuse - Cicero
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145 reviews from our community

Traveler rating
    71
    47
    12
    10
    5
See reviews for
54
42
7
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Burnt Hills, New York
Senior Contributor
45 reviews 45 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very close to the highway and it seems like a new property. Everything was clean and well kept. The breakfast that was included was above average for this chain. The food area was well attended and clean. We did not use any of the other amenities.

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Peterborough, Canada
Top Contributor
52 reviews 52 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

After a long day on the road, it was nice to pull into the large parking lot, find accessible luggage carts easily, be greater by a very friendly staff member who offered many options so we felt we were getting a very good price for our accommodation, and then treated to a new, clean, well equipped room. Can't say enough... More 

Was this review helpful? Yes 1
Edgewater, Maryland
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Hotel was clean and comfortable. Breakfast was ok but for the coffee. Worst I've ever had. Thin weak and yuck. Plus artificial coffee whitener. Girl at desk goes to dunkin donuts. Manager Bob says he doesn't drink coffee. How hard can it be?

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Ottawa, Canada
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We came here for a night before we flew to Orlando. We got a pretty cheap room using the park and fly deal. We had a nice swim in the pool and had dinner later. The beds were comfortable and we had a great sleep. The breakfast though was my favorite part. Fresh waffles,yogurt, bread just to name a few!... More 

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Bob T, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for choosing the Comfort Suites Cicero-Syracuse North and taking the time review your recent stay with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.... More 

Ottawa, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel was clean, bright and welcoming. The room had everything we needed - small fridge, microwave, and even an extra bed (pull-out couch). When we arrrived we were greeted by friendly staff, and given a "welcome bag" of popcorn and bottled water. It was late and we were hungry, and we were able to purchase microwave dinners at a... More 

Was this review helpful? Yes
Bob T, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for choosing the Comfort Suites Cicero-Syracuse North and taking the time review your recent stay with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide. I am glad you enjoyed all of our wonderful... More 

Syracuse, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

We had to stay there for 7 weeks unfortunately due to water damage at our home. This hotel treated us like royalty. We have two cats and me and my husband, so we used all there amenities during this time. The breakfast was wonderful. the cocktail hour was a wonderful treat, the workout room and pool where always clean. When... More 

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Bob T, Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for choosing the Comfort Suites Cicero-Syracuse North and taking the time review your extended stay with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 23, 2015 via mobile

My wife and I stayed as part of a park, sleep and fly deal. The deal itself was a good value for the money we spent. We had a large clean room. The location was good for what we wanted, which was somewhere close to the airport to shuttle from and to sleep after a long set of flights. The... More 

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Bob T, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for choosing the Comfort Suites Cicero-Syracuse North and taking the time review your recent stay with us. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our aiport shuttle on your recent visit. I have shared your feedback with our front desk staff to ensure we handle these types of situations... More 

Massena, New York
Top Contributor
66 reviews 66 reviews
22 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed April 7, 2015

Comfort Inn advertised "Stay 2, Get One Free",This was our 3rd night but we were told that we couldn't have our free night because our two nights hadn't been posted yet. So much for technology! So, I used my points and $90. Rooms were scarce because of Final 4. Our room was very nice , quiet, right off lobby. Cracker... More 

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Bob T, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

We would like to thank you for taking the time to review your recent stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Bob... More 

Lindenhurst, New York
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 25, 2015

This hotel was very nice. The rooms were well maintained. A very clean tub, coffee and a microwave in the room.The breakfast was good. Everything I look for when I travel. The staff was friendly and professional.

Was this review helpful? Yes
Bob T, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for taking the time to review your recent stay with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing... More 

Wellesley Island, New York
Top Contributor
51 reviews 51 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 13, 2015

I erroneously reserved a room for a sleep/park/fly at the wrong Comfort Inn in the area. When I arrived at this hotel, the clerk was very helpful and said if I wanted to stay, he had room. I cancelled the other reservation without incident. Special arrangements were made with a local taxi company to take us to the airport as... More 

Was this review helpful? Yes
Bob T, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. I am glad we were able to get things taken care of for you and get you to the airport, on time, for your flight.... More 

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