We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3 Cicero hotels

Comfort Suites Syracuse - Cicero

2.5 of 5 Hotel   |   5875 Carmenica Drive, Cicero, NY 13039
Hotel website
Hotel amenities
Save Saved
You added Comfort Suites Syracuse - Cicero to your Saves list
Comfort Suites Syracuse - Cicero
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
81%
Ranked #2 of 3 hotels in Cicero
A recent review
5 of 5 stars reviewed 1 week ago
Dennis B Ottawa, ON
  • Overview
  • Reviews (117)
  • Photos (35)
  • Amenities
  • Q&A
  • Room tips (22)
  • Location
  • More
Write a Review

117 people have reviewed this hotel

Traveler rating
    56
    38
    11
    8
    4
See reviews for
46
32
5
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Any
English first
Ottawa, ON
Top Contributor
101 reviews 101 reviews
28 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 1 week ago

We first visited this hotel shortly after it opened in 2012. We were impressed then and we were not disappointed on this visit. We had a fast and friendly welcome and check-in. The room was spotless and fully equipped. This hotel sets the standard for what all Comfort Suites should try to emulate. The set back from I-81 makes for... More

Was this review helpful? Yes
Asheville, North Carolina
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After a long travel day, we got a great room with great beds! With two teenagers, we had a lot of electronics that needed recharging. The desk area had 2 USB ports and 3 outlets, so well as a 2 more outlets on the wall. The lamp between the beds had 2 electrical outlets, and 2 more next to the... More

Was this review helpful? Yes 1
Florence, Montana
Top Contributor
86 reviews 86 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed May 4, 2014

Clean, quiet even though close to Interstate 81, and friendly helpful staff. Great mattress and good night's sleep after flying all day. Hot breakfast was just fine and well organized. This about the same price as the Comfort 5 miles down the highway, and in a whole different league. Amazing difference.

Was this review helpful? Yes
West New York, New Jersey
Contributor
18 reviews 18 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 18, 2014

For the price it is truly an excellent value. I have only had similar accommodations at the same price point in Florida. For comparison a super 8 where you sleep in your clothes to avoid infection would cost the same in NYC. Really a great value.

Was this review helpful? Yes 1
Cobourg, Canada
1 review
5 of 5 stars Reviewed April 14, 2014

Stopped for the night , no reservation. Found the hotel in a coupon book and although they were fully booked they still honored our coupon. Our room was clean and spacious. The atrium was very busy and noisy but the staff kept it clean and tidy. The hot breakfast was excellent and well staffed and they did their best to... More

Was this review helpful? Yes
Hampstead, North Carolina
Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 8, 2014

Let me start off with the good. The hotel is close to the interstate. The clerk that checked me in was very nice and did her job well. the room was very nice. quite easily 1 of the top 2 that I have stayed at in the area. I loved the multiple outlets and the USB charging ports on the... More

Was this review helpful? Yes
Ogdensburg, New York
Top Contributor
77 reviews 77 reviews
51 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 20, 2014

Located just off of Interstate 81 north of syracuse so it's a convenient option for activities in Syracuse. It's a easy short drive to Destiny USA and the Syracuse Airport. We got a deluxe suite and it was very nice. Very clean and big enough for three teenage kids. Room also had a fridge and microwave. Service was great and... More

Was this review helpful? Yes
ComfortSuites-GM452, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Robert... More

Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 1, 2014 via mobile

Check in a breeze, service warm and friendly. Room, clean, spacious and quiet. Good on the go breakfast, clean, displayed well, the lady overseeing exceptionally nice. The shuttle driver waiting to take us to airport, right on time and again, so very polite. The front desk helpful and proactive to make sure we understood procedure on our return to SYRACUSE.... More

Was this review helpful? Yes
ComfortSuites-GM452, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

Syracuse, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 24, 2014

Being a hotel-regular, I don't usually expect much from my stays, but so many things stand out about this place... Unexpectedly HUGE rooms with every accoutrement you can imagine, along with beds that for the first time ever in any hotel didn't leave me longing for my own at home. Super comfortable stay. Super friendly staff. I really can't think... More

Was this review helpful? Yes
ComfortSuites-GM452, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Dear Carl, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay and all of... More

Atlanta, Georgia, United States
Contributor
11 reviews 11 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 22, 2014

The hotel was clean and the rooms were large. The hotel beds and pillows were comfortable. We were there for a hockey tournament. The hotel was very convenient to the rink and several restaurants. The hotel front desk was very accomodating. Most importantly for teams, Brandi, the group sales coordinator was amazing! She was very fast to respond and really... More

Was this review helpful? Yes
ComfortSuites-GM452, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

Owners: What's your side of the story?
If you own or manage Comfort Suites Syracuse - Cicero, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Comfort Suites Syracuse - Cicero? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites Syracuse - Cicero

Address: 5875 Carmenica Drive, Cicero, NY 13039
Phone Number:
Location: United States > New York > Finger Lakes > Cicero
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Syracuse - Cicero 2.5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Choice Hotels, Booking.com, Expedia, Orbitz, Tingo, Priceline, Travelocity, getaroom.com, BookingOdigeoWL, Venere and Agoda so you can book your Comfort Suites Syracuse - Cicero reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Syracuse - Cicero Hotel Cicero

35 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (18)
Viewed
Bathroom (3)
Viewed
Room/suite (5)
Viewed
View from room (2)
Viewed
Hotel & grounds (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (9)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Other (2)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The Comfort Suites® hotel is located off Interstate 81, minutes from downtown Syracuse and its many attractions. Our guests will find that this hotel in Cicero, NY provides plenty of amenities with the feel of home. Syracuse Hancock International Airport is just five miles away from this New York hotel. Additional points of interest close to this Cicero, NY hotel include:•Oneida Lake•Cicero Twin Rinks ice skating center•Empire Expo Center, home of the New York State Fair •Syracuse University & Carrier Dome•Carousel Center shopping center. A number of golf courses, parks, entertainment venues, retailers and shopping centers can be found in the vicinity. Several restaurants are close to the hotel; some are within walking distance. Hotel features and amenities include:•Free coffee•Free wireless high-speed Internet access•Free The Wall Street Journal•Indoor heated pool•Fitness centerPLENTY OF BOAT PARKING! Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast. After a long day, relax and unwind in the hotel lobby for the manager's reception Monday through Thursday 5:30 p.m. - 7:30 p.m. A free light dinner, sodas and cocktails are provided. It is the perfect way to start your evening. All spacious guest suites are equipped with microwaves, refrigerators, coffee makers, curved shower rods, hair dryers, flat-screen televisions, desks, down pillows, pillow-top mattresses, irons, ironing boards, sofa sleepers and cable television. Ask about our rooms that have hot tubs. Connecting rooms can be requested. Laundry facilities are located on the premises. For added convenience, this is a pet-friendly hotel (fees apply). Plenty of parking is provided and can accommodate most vehicles. For guests traveling with boats, we provide easy access to electrical outlets. Corporate travelers will appreciate amenities provided in the on-site business center like the public computer with Internet access, and copy and fax service. This New York hotel has three banquet and meeting rooms that can accommodate up to 240 people for most functions. For outstanding accommodations at affordable prices, stay at the Comfort Suites hotel. Whether traveling for business or pleasure, our friendly staff will be delighted to help you in any way they can. Make a reservation with us today. ... more   less 
Number of rooms
65

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer