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Comfort Suites Syracuse - Cicero

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5875 Carmenica Drive, Cicero, NY 13039
Best prices for: 1 room 1 guest
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Comfort Suites Syracuse - Cicero
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Comfort Suites Syracuse - Cicero
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139 reviews from our community

Traveler rating
    68
    44
    12
    10
    5
See reviews for
52
40
7
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
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  • Any
English first
  • All months
    (139)
  • Mar-May only
    (26)
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    (38)
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    (49)
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    (26)
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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

My wife and I stayed as part of a park, sleep and fly deal. The deal itself was a good value for the money we spent. We had a large clean room. The location was good for what we wanted, which was somewhere close to the airport to shuttle from and to sleep after a long set of flights. The... More 

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Massena, New York
Top Contributor
66 reviews 66 reviews
22 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Comfort Inn advertised "Stay 2, Get One Free",This was our 3rd night but we were told that we couldn't have our free night because our two nights hadn't been posted yet. So much for technology! So, I used my points and $90. Rooms were scarce because of Final 4. Our room was very nice , quiet, right off lobby. Cracker... More 

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Bob T, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

We would like to thank you for taking the time to review your recent stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Bob... More 

Lindenhurst, New York
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was very nice. The rooms were well maintained. A very clean tub, coffee and a microwave in the room.The breakfast was good. Everything I look for when I travel. The staff was friendly and professional.

Was this review helpful? Yes
Bob T, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for taking the time to review your recent stay with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing... More 

Wellesley Island, New York
Top Contributor
51 reviews 51 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 13, 2015

I erroneously reserved a room for a sleep/park/fly at the wrong Comfort Inn in the area. When I arrived at this hotel, the clerk was very helpful and said if I wanted to stay, he had room. I cancelled the other reservation without incident. Special arrangements were made with a local taxi company to take us to the airport as... More 

Was this review helpful? Yes
Bob T, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. I am glad we were able to get things taken care of for you and get you to the airport, on time, for your flight.... More 

Middle Village, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 8, 2015

I have been staying at this hotel for a few weeks and I am so glad that my company saw fit to schedule my business trip sat at this hotel. The staff has been extremely hospitable. As in any great team there are some who stand out, and I would have to give that distinction to Amanda and Tamar. Keep... More 

Was this review helpful? Yes
Bob T, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for taking the time to review your recent visit with such positive feedback! I have shared your comments with my staff, and they join me in thanking you, it helps to encourage the continued efforts of my entire staff to provide an exceptional experience. We take pride in our hotel and the services we provide and we are... More 

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 8, 2015

This property is one of the best . Facilities, accommodations, services, and especially personnel all above par. The breakfast is very good and plenty of food is provided. Parking for large, articulated, vehicles is somewhat limited but adequate. Additional parking for large vehicles at the adjoining Gander Mountain lot. An additional word about the staff. The staff, although young, is... More 

Was this review helpful? Yes 1
Bob T, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for taking the time to review your recent stay at our hotel with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you continue to enjoy your visits to... More 

Ottawa, Canada
Top Contributor
75 reviews 75 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 29, 2015

The employee at the reception was very friendly. Our room was spacious, very comfortable, and clean. The hotel was very quiet and relaxing. Breakfast was good, we had the breakfast area to ourselves. Will definitely stay there again if we are in the area.

Was this review helpful? Yes
Bob T, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for taking the time to review your recent stay at the Comfort Suites Cicero. I have shared your comments with my staff, and we thank you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed staying with us.. We are looking forward to providing you... More 

Clay, New York
1 review
5 of 5 stars Reviewed January 19, 2015

We checked in Saturday afternoon, greeted by Alyssa at the front desk who was very friendly and got us checked right in. Looking for a little overnight getaway the room was very clean and looked very well kept. We have stayed at a couple other local hotels, and we figured we would try this one. The rooms were very spacious... More 

Was this review helpful? Yes
Bob T, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for taking the time to review your recent stay with us. We truly appreciate the positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 15, 2015

We stayed here in September of 2014 the weekend of my wedding. The room was very clean and had everything we needed to prepare for my wedding on the day of. The staff was friendly and the manager Bob, made sure we were well taken care of. The location couldn't have been more perfect, since it's right off the highway.... More 

Was this review helpful? Yes 2
Bob T, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for taking the time to review your experience at our hotel with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We are happy that we were able to make your special day go smoothly. We take pride in our hotel and the services we... More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed January 12, 2015

This hotel is awesome. Every time I stay here everyone is so lovely to me. If you need a place to stay in Syracuse, this is the one! Don't hesitate to book here. Free breakfast and a light dinner!!!!!

Was this review helpful? Yes
Bob T, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for taking the time to review our hotel with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you... More 

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