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Comfort Suites Syracuse - Cicero

Certificate of Excellence
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5875 Carmenica Drive, Cicero, NY 13039
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Comfort Suites Syracuse - Cicero
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Comfort Suites Syracuse - Cicero
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150 Reviews from our TripAdvisor Community

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Traveler rating
    74
    49
    12
    10
    5
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56
44
7
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (150)
  • Mar-May only
    (32)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (49)
  • Dec-Feb only
    (26)
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Toronto, Canada
Level Contributor
110 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We use Comfort Suites when we travel because of the overall value and because on the whole we can be assured of a good nights sleep. This property just off the interstate and minutes from Syracuse delivered on all counts. As always a good hot breakfast and the check-in and Check-out were speedy and friendly. The convenience of a Cracker... More 

Was this review helpful? Yes
Syracuse, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Hotel staff were wonderful, any assistance I required was met. Rooms were extremely nice and clean. Housekeeping helped in every way possible to insure the stay was a great one. Free breakfast was OK, could use some better quality food. Overall, outstanding experience.

Was this review helpful? Yes
Josh M, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for choosing the Comfort Suites Cicero-Syracuse North and taking the time review your recent stay with such Wonderful feedback! We are excited to hear that you enjoyed your stay with us while in town. I glad to know that everyone had a wonderful time at the Quinceanera. I have shared your comments with my staff, and they join... More 

Dickinson Center, New York
Level Contributor
89 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for the first time and were surprised by the extremely reasonable rates and also the fact that they had a (free)"manager's welcome" from 5:30-7:00 ! It included 3 different kinds of sandwiches and 2 drinks each (beer,wine,soda,or water) and also salad with choice of dressing. What an unexpected bargain! Tamara and CJ were both very helpful and... More 

Was this review helpful? Yes
Josh M, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for choosing the Comfort Suites Cicero-Syracuse North and taking the time review your recent stay with such Wonderful feedback! We are excited to hear that you enjoyed your stay with us while in town. I'm excited to hear that Tamar and CJ were helpful and friendly during your stay. I have shared your comments with my staff, and... More 

Syracuse, New York
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed June 22, 2015

The staff was friendly and helpful. Room was large and clean. Pool was clean and warm. Nothing to complain about. Great Place. Fridge and mic in rooms. Checkin was easy and girls were very friendly. Breakfast was better the good.

Was this review helpful? Yes
Josh M, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for choosing the Comfort Suites Cicero-Syracuse North and taking the time review your recent stay with such Wonderful feedback! We are excited to hear that you enjoyed your stay with us while in town. I glad to hear that breakfast was better than expected. I have shared your comments with my staff, and they join me in thanking... More 

Saint James, New York
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 13, 2015

I attended a wedding this weekend and stayed at this hotel. Upon arriving, there was fresh baked cookies and cold lemon water. I checked in and found my room VERY spacious. There was a couch in my room! Also in the room a refrigerator and microwave and coffee machine. The beds were clean and comfortable. I fell quickly to sleep.... More 

Was this review helpful? Yes 1
Josh M, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for choosing the Comfort Suites Cicero-Syracuse North and taking the time review your recent stay with such Wonderful feedback! We are excited to hear that you enjoyed your stay with us while in town for a wedding. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take... More 

Burnt Hills, New York
Level Contributor
48 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed May 23, 2015

Very close to the highway and it seems like a new property. Everything was clean and well kept. The breakfast that was included was above average for this chain. The food area was well attended and clean. We did not use any of the other amenities.

Was this review helpful? Yes 1
Josh M, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for choosing the Comfort Suites Cicero-Syracuse North and taking the time review your recent stay with such Wonderful feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.... More 

Peterborough, Canada
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed May 19, 2015

After a long day on the road, it was nice to pull into the large parking lot, find accessible luggage carts easily, be greater by a very friendly staff member who offered many options so we felt we were getting a very good price for our accommodation, and then treated to a new, clean, well equipped room. Can't say enough... More 

Was this review helpful? Yes 2
Josh M, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for choosing the Comfort Suites Cicero-Syracuse North and taking the time review your recent stay with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.... More 

Edgewater, Maryland
1 review
4 of 5 stars Reviewed May 16, 2015 via mobile

Hotel was clean and comfortable. Breakfast was ok but for the coffee. Worst I've ever had. Thin weak and yuck. Plus artificial coffee whitener. Girl at desk goes to dunkin donuts. Manager Bob says he doesn't drink coffee. How hard can it be?

Was this review helpful? Yes
Josh M, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for choosing the Comfort Suites Cicero-Syracuse North and taking the time review your recent stay with us. I'm sorry to hear that the coffee was very good. I will look into other options that are available to us. Your feedback is vital so that we can provide quality amenities. We are looking forward to providing you the same... More 

Ottawa, Canada
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 5, 2015

We came here for a night before we flew to Orlando. We got a pretty cheap room using the park and fly deal. We had a nice swim in the pool and had dinner later. The beds were comfortable and we had a great sleep. The breakfast though was my favorite part. Fresh waffles,yogurt, bread just to name a few!... More 

Was this review helpful? Yes 1
Bob T, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for choosing the Comfort Suites Cicero-Syracuse North and taking the time review your recent stay with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.... More 

Ottawa, Canada
2 reviews
5 of 5 stars Reviewed May 4, 2015

The hotel was clean, bright and welcoming. The room had everything we needed - small fridge, microwave, and even an extra bed (pull-out couch). When we arrrived we were greeted by friendly staff, and given a "welcome bag" of popcorn and bottled water. It was late and we were hungry, and we were able to purchase microwave dinners at a... More 

Was this review helpful? Yes
Bob T, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for choosing the Comfort Suites Cicero-Syracuse North and taking the time review your recent stay with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide. I am glad you enjoyed all of our wonderful... More 

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