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Comfort Suites Syracuse - Cicero

Certificate of Excellence
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5875 Carmenica Drive, Cicero, NY 13039
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Best prices for: 1 room 1 guest
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Comfort Suites Syracuse - Cicero
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Comfort Suites Syracuse - Cicero
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148 Reviews from our TripAdvisor Community

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Traveler rating
    73
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (148)
  • Mar-May only
    (32)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (49)
  • Dec-Feb only
    (26)
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Dickinson Center, New York
Level Contributor
89 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here for the first time and were surprised by the extremely reasonable rates and also the fact that they had a (free)"manager's welcome" from 5:30-7:00 ! It included 3 different kinds of sandwiches and 2 drinks each (beer,wine,soda,or water) and also salad with choice of dressing. What an unexpected bargain! Tamara and CJ were both very helpful and... More 

Was this review helpful? Yes
Josh M, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for choosing the Comfort Suites Cicero-Syracuse North and taking the time review your recent stay with such Wonderful feedback! We are excited to hear that you enjoyed your stay with us while in town. I'm excited to hear that Tamar and CJ were helpful and friendly during your stay. I have shared your comments with my staff, and... More 

Syracuse, New York
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

The staff was friendly and helpful. Room was large and clean. Pool was clean and warm. Nothing to complain about. Great Place. Fridge and mic in rooms. Checkin was easy and girls were very friendly. Breakfast was better the good.

Was this review helpful? Yes
Josh M, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for choosing the Comfort Suites Cicero-Syracuse North and taking the time review your recent stay with such Wonderful feedback! We are excited to hear that you enjoyed your stay with us while in town. I glad to hear that breakfast was better than expected. I have shared your comments with my staff, and they join me in thanking... More 

Saint James, New York
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I attended a wedding this weekend and stayed at this hotel. Upon arriving, there was fresh baked cookies and cold lemon water. I checked in and found my room VERY spacious. There was a couch in my room! Also in the room a refrigerator and microwave and coffee machine. The beds were clean and comfortable. I fell quickly to sleep.... More 

Was this review helpful? Yes 1
Josh M, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for choosing the Comfort Suites Cicero-Syracuse North and taking the time review your recent stay with such Wonderful feedback! We are excited to hear that you enjoyed your stay with us while in town for a wedding. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take... More 

Burnt Hills, New York
Level Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed May 23, 2015

Very close to the highway and it seems like a new property. Everything was clean and well kept. The breakfast that was included was above average for this chain. The food area was well attended and clean. We did not use any of the other amenities.

Was this review helpful? Yes 1
Josh M, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for choosing the Comfort Suites Cicero-Syracuse North and taking the time review your recent stay with such Wonderful feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.... More 

Peterborough, Canada
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed May 19, 2015

After a long day on the road, it was nice to pull into the large parking lot, find accessible luggage carts easily, be greater by a very friendly staff member who offered many options so we felt we were getting a very good price for our accommodation, and then treated to a new, clean, well equipped room. Can't say enough... More 

Was this review helpful? Yes 2
Josh M, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for choosing the Comfort Suites Cicero-Syracuse North and taking the time review your recent stay with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.... More 

Edgewater, Maryland
1 review
4 of 5 stars Reviewed May 16, 2015 via mobile

Hotel was clean and comfortable. Breakfast was ok but for the coffee. Worst I've ever had. Thin weak and yuck. Plus artificial coffee whitener. Girl at desk goes to dunkin donuts. Manager Bob says he doesn't drink coffee. How hard can it be?

Was this review helpful? Yes
Josh M, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for choosing the Comfort Suites Cicero-Syracuse North and taking the time review your recent stay with us. I'm sorry to hear that the coffee was very good. I will look into other options that are available to us. Your feedback is vital so that we can provide quality amenities. We are looking forward to providing you the same... More 

Ottawa, Canada
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 5, 2015

We came here for a night before we flew to Orlando. We got a pretty cheap room using the park and fly deal. We had a nice swim in the pool and had dinner later. The beds were comfortable and we had a great sleep. The breakfast though was my favorite part. Fresh waffles,yogurt, bread just to name a few!... More 

Was this review helpful? Yes 1
Bob T, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for choosing the Comfort Suites Cicero-Syracuse North and taking the time review your recent stay with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.... More 

Ottawa, Canada
1 review
5 of 5 stars Reviewed May 4, 2015

The hotel was clean, bright and welcoming. The room had everything we needed - small fridge, microwave, and even an extra bed (pull-out couch). When we arrrived we were greeted by friendly staff, and given a "welcome bag" of popcorn and bottled water. It was late and we were hungry, and we were able to purchase microwave dinners at a... More 

Was this review helpful? Yes
Bob T, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for choosing the Comfort Suites Cicero-Syracuse North and taking the time review your recent stay with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide. I am glad you enjoyed all of our wonderful... More 

Syracuse, New York
1 review
5 of 5 stars Reviewed May 1, 2015

We had to stay there for 7 weeks unfortunately due to water damage at our home. This hotel treated us like royalty. We have two cats and me and my husband, so we used all there amenities during this time. The breakfast was wonderful. the cocktail hour was a wonderful treat, the workout room and pool where always clean. When... More 

Was this review helpful? Yes
Bob T, Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for choosing the Comfort Suites Cicero-Syracuse North and taking the time review your extended stay with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 23, 2015 via mobile

My wife and I stayed as part of a park, sleep and fly deal. The deal itself was a good value for the money we spent. We had a large clean room. The location was good for what we wanted, which was somewhere close to the airport to shuttle from and to sleep after a long set of flights. The... More 

Was this review helpful? Yes
Bob T, General Manager at Comfort Suites Syracuse - Cicero, responded to this review

Thank you for choosing the Comfort Suites Cicero-Syracuse North and taking the time review your recent stay with us. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our aiport shuttle on your recent visit. I have shared your feedback with our front desk staff to ensure we handle these types of situations... More 

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