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Comfort Suites Cicero - Syracuse North

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5875 Carmenica Drive, Cicero, NY 13039
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Comfort Suites Cicero - Syracuse North
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167 Reviews from our TripAdvisor Community

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Burlington, Canada
Level Contributor
179 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed here several times over the last five years and have never had a problem. The front desk persons were friendly and helpful. The rooms are large and clean and the beds comfortable. The free breakfast is pretty good considering the reasonable room rate. A very good budget hotel.

Helpful?
Thank DrillerBurlington
Janelle H, Director of Sales at Comfort Suites Cicero - Syracuse North, responded to this review

Thank you kindly for your gracious review of our hotel. I am pleased to hear the staff, hotel and amenities exceeded your expectations. We certainly appreciate your business and we are looking forward to your next visit. With Warm Regards, Janelle Hart, Regional Director of Sales and Marketing More 

Ottawa, Canada
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stopped here after driving all day and then in the end a snow storm. the comfort suites was excellent. The room was huge and the price was very reasonable. besides that, the manager has a buffet supper and free drinks [2 ranch] from 5 to 7 pm so we didn't have o go out for dinner. this was very... More 

Helpful?
Thank Barry B
Janelle H, Director of Sales at Comfort Suites Cicero - Syracuse North, responded to this review

Dear Barry, Thank you very much for your nice review. I am pleased to hear you found our suites very spacious and you enjoyed our Manager's Reception. I will certainly pass along your compliments to the Chef! Our staff strives to make each and every guest feel welcome and comfortable while staying at our hotel. We thank you for your... More 

Morrisville, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago

My wife and I have stayed four times in the last few months. We were greeted with courtesy and a smile. The staff was wonderful, especially Patty. The rooms were clean and quiet. The microwave and fridge were nice extras. The breakfast they serve was great and the coffee is the best. The pool and gym were clean and neat.... More 

Helpful?
Thank jim m
Janelle H, Director of Sales at Comfort Suites Cicero - Syracuse North, responded to this review

Dear Jim, Thank you so much for having chosen to stay with us during your recent trips. We greatly appreciate your gracious review. I have shared your comments with our entire team and they join me in thanking you for your kind words. Thank you so much for your business and we look forward to seeing you in the future!... More 

Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 21, 2015 via mobile

Stayed here for a week. Very nice hotel. New. Room nice. In room fridge/microwave and coffee maker. Breakfast in lobby good. Hotel coffee good. Ample parking. Grounds well maintained. Staff polite and attentive. Housekeeper Zuleika did a fantastic job everyday.

Helpful?
Thank Obie B
Janelle H, Director of Sales at Comfort Suites Cicero - Syracuse North, responded to this review

I am so pleased you enjoyed yourself during your recent stay. Our entire staff works hard to provide a warm and welcoming experience for all our guests. I have shared your comments with Zuleika and the rest of our team; and, they join me in thanking you for your kind words. We hope to have the opportunity to extend our... More 

Homewood, Illinois
Level Contributor
46 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed October 19, 2015

Stayed at this property for one night while on a leisure trip. The transportation issue alluded to in the title was with the airport shuttle. First the staff advised me that there would be no problem with the hotel shuttle picking me up at Syracuse Airport despite a late (midnight) arrival.They assured me that the driver would stay late and... More 

Helpful?
Thank Jody A
Janelle H, Director of Sales at Comfort Suites Cicero - Syracuse North, responded to this review

We appreciate the time taken to review your stay with us. Thank you kindly for your honest and constructive insights regarding your stay. I am glad you enjoyed our accommodations, the easy access of I-81 in proximity to the hotel, and the area's shopping. I am sorry for the challenges you faced with our shuttle services. I hope you will... More 

Ottawa, Ontario, Canada
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 7, 2015

Price was better than the adjacent Holiday Inn Express. Plus you got a suite. One added benefit was the free hot supper including complimentary soft drinks, beer and wine served each night from monday thru thursday. Apparently this has been a tradition since open a few years ago. Easy and quick access to I81, and close to Destiny Mall, etc.... More 

Helpful?
Thank Vern T
Janelle H, Director of Sales at Comfort Suites Cicero - Syracuse North, responded to this review

Thank you for your gracious review and we are so pleased that you enjoyed your stay. We take pride in our hotel and the services we provide to each of our guests. We are looking forward to seeing you the next time your are in town! More 

Houston, Texas
Level Contributor
174 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed October 4, 2015

Located off a main highway, on a quiet side road. Within short driving distance of shopping (Walmart, Target) and restaurants. About 15 minute drive to Syracuse University area. Large, inviting lobby; breakfast area clean, bright, and well organized. Room was spacious and comfortable. Some loud groups were also staying there, but proved not to be too disturbing. Elevator very slow,... More 

Helpful?
1 Thank FranknDebbie
Janelle H, Director of Sales at Comfort Suites Cicero - Syracuse North, responded to this review

We would like to thank you for taking the time to provide your insight and feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

Savannah, Georgia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 2, 2015 via mobile

Close to I-81, right off exit, but set back from highway. No road noise. Helpful staff. Close to restaurants. Clean facilities. Luggage carts at entrance. Close-in parking. Nice lobby. Convenient checkout.

Helpful?
Thank Tom J
Janelle H, Director of Sales at Comfort Suites Cicero - Syracuse North, responded to this review

Thank you for providing feedback regarding your stay at the Comfort Suites Cicero - Syracuse North. I am happy to hear you had a pleasant experience with us. I hope you have an opportunity to visit us again and we look forward to extending our hospitality to you during your next stay. More 

Scotland, United Kingdom
Level Contributor
162 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed September 25, 2015

We stayed here for two nights. It was a much cheaper option than staying in Syracuse itself. What a good decision. The room/suite was a good large size and with three adults in the room, the sofa area was a huge plus instead of the normal sized bedroom. Everything was very clean and linens and towels were of good quality.... More 

Helpful?
Thank MoJoTours
Janelle H, Director of Sales at Comfort Suites Cicero - Syracuse North, responded to this review

Thank you for your review. It sounds like you really enjoyed your visit. I am pleased to hear the staff, hotel and amenities exceeded your expectations. We all hope you stay with us on your next trip to the area! More 

Brewerton, New York
Level Contributor
242 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed September 18, 2015

My wife arranged my retirement party with Brandy. The reception room, a short walk across from the hotel was outfitted for up to 150 guests. We chose 4 stations off a menu of many choices - beef, pizza, pasta, and salad. Station 1 was a rare roast of beef-superb. The next three stations were combined on a long table, much... More 

Helpful?
Thank Willisdds
Janelle H, Director of Sales at Comfort Suites Cicero - Syracuse North, responded to this review

Congratulations on your retirement and thank you kindly for your gracious review of our hotel and ballroom services! It is truly our pleasure to hear how much you and your guests enjoyed their time with us. I thank you so much for recognizing our staff's efforts and your recommendation of our services. Well wishes to you and thank you again... More 

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