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All 1 Chester hotels

Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen

2.5 of 5 Hotel   |   2 Bryle Place, 2 Bryle Place, Chester, NY 10918
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Ranked #1 of 1 Hotels in Chester
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 weeks ago
alpenmicho canada
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111 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cincinnati, OH
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed here while on a drive from New England to the Midwest, and this was as far as I expected to get that Thursday. Starting from my arrival late evening (~8:30 PM): (Plus signs are positives, minus signs are negatives, multiple negatives show extra emphasis) + Friendly front desk staff on check in -- Public hallways, both first floor... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The bedroom had a bad smell and the bathroom had a different bad smell. It looked clean to me, but simply stunk. Everything else is as expected. Easy, ample parking. Polite, but slow check-in. Fast check out. There was a breakfast but I didn't try it. In sept 2014 there was road construction that made it difficult to get in... More

Was this review helpful? Yes 1
Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear Regina L, Thank you for choosing the Holiday Inn Express. I would like to apologize for the bedroom and bathroom having a bad smell. Our Engineering department is working on correcting the problem in the room. I apologize for the construction due to a new construction of a Taco Bell at the entrance of our driveway. The construction is... More

canada
Senior Contributor
35 reviews 35 reviews
29 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at the this Holiday Inn Express for one night during the first week of September. Our week long road trip also included a stay at two other Holiday Inn Express properties (one great, one awful) and a Double Tree stay. We were traveling with four teenagers and this was one of very few hotels that allows six people... More

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Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear Alpenmicho, Thank you for choosing the Holiday Inn Express. We apologize for the issues that you have encountered at the property such as the sofa bed and room cleanliness and breakfast. Our staff has purchased new mattresses for the pull out sofa beds and in the process of replacing the old ones. We have met with the housekeeping team... More

Rotherham, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed as quite a large group of friends and found the room of a good size and the bathroom was very nice. The fridge was a useful addition too. The staff on the desk were very helpful with directions to food nearby, we went with a nice sports bar nearby which had very nice food. The breakfast provided by... More

Was this review helpful? Yes 1
Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear Yatomi1006, Thank you for choosing the Holiday Inn Express in Chester, NY. I would like to thank you for your comments in regards to the room being a good size and our front desk staff being very helpful with directions to the nearby restaurants. We are working on adding additional tables and chairs and waiting on the manufacturer. We... More

Clifton, New Jersey
Contributor
13 reviews 13 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Recently, I stayed at this Holiday Inn in Chester, New York on August 14, 2014. I arrived a bit earlier and thanks to the front desk clerk, Morris, he was able to have my room ready at 2:30pm with a front view and in a quiet location away from truck noise on Route 17. The clerk exhibited professional service and... More

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Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear TG2151, Thank you for choosing the Holiday Inn Express in Chester, NY. I would like to personally thank you for the wonderful comments regarding one of our valued employees Morris who was able to accommodate you during your stay with your preferences in room location and early check in. I have presented your comments to Morris and we will... More

Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 14, 2014

Due to my husband and I's current living situation we were placed at this hotel, quite convenient in retrospect of location and being that the highway is easily accessible - I thought perfect. There are also plenty of restaurants and nightlife around the area and even in walk-able distance. Not to mention they are a pet-friendly hotel (which is also... More

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Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear Purr8728, Thank you for choosing the Holiday Inn Express. I would like to personally apologize for the room not being cleaned to your standards and garbage cans being full by the side entrances. Our hotel staff has been made aware of the situation and our priority is to make sure those trash cans are being emptied regularly. Please let... More

Cleveland, Ohio
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 7, 2014

great free hot breakfast; nice pool.. we were told a baseball team would be staying there and we asked to not be near them so management obliged. close to highway and NYC about an hour away. room was updated and bathroom nice and large

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Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear mkwiatk, Thank you for choosing the Holiday Inn Express in Chester, NY. I would like to personally thank you for the wonderful comments regarding our great free hot breakfast and our nice pool. On behalf of the staff we are glad that you were very happy with the room we recommended. We look forward to your future stay with... More

Brooklyn, New York
Senior Contributor
45 reviews 45 reviews
39 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 24, 2014

The hotel overall was very nice. The room was clean. The breakfast had the standard nice variety of Holiday Inn Express hotels. I would stay again at this hotel. The hotel was a 50 minute drive to Loch Sheldrake in the Catskills and there was no traffic when I drove early Friday morning.

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Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear Professor18, Thank you for choosing the Holiday Inn Express in Chester, NY. I would like to thank you for the wonderful comments regarding the hotel overall being very nice and the room being clean. Our staff does a great job in changing the breakfast menu and having a good variety each day. We look forward to your future stay... More

Top Contributor
92 reviews 92 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 6, 2014

We had a good visit that was going bad however management made up for it and tried to correct everything. The old mattress wasn't getting fixed during our visit but I'm sure they are going to fix. The mass of kids going to a baseball tournament couldn't be fixed but they tried to contain then group, kids will be kids.... More

Was this review helpful? Yes
Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear Nysaao, Thank you for choosing the Holiday Inn Express in Chester, NY. We would like to thank you for your wonderful comments regarding our staff and glad that we were able to correct any issues right away. Hotel has purchased new mattresses and we have replaced the ones needed to be replaced. We look forward to your future stay... More

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 2, 2014

Nice bright clean room. I always stay at Holiday Inn because they use white bedding, so it's easy to see if there are any stains and makes you feel that it's cleaner. The room we had was very big and the bathroom was updated. The air conditioning system worked well. One thing I would complain about is if you want... More

Was this review helpful? Yes
Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear Wanderer786, Thank you for choosing the Holiday Inn Express. I will follow up with my staff regarding the late check outs and will be corrected right away. Thank you for your wonderful comments regarding the size of our guestrooms and updated bathrooms. We are glad that you enjoyed our chocolate chip cookies that we make each morning. I will... More

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Additional Information about Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen

Address: 2 Bryle Place, 2 Bryle Place, Chester, NY 10918
Phone Number:
Location: United States > New York > Chester
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Chester - Monroe - Goshen Hotel Chester
Holiday Inn Chester
Chester Holiday Inn

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