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Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen

2.5 of 5 2 Bryle Place, 2 Bryle Place, Chester, NY 10918
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen
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Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen
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117 reviews from our community

Traveler rating
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    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wolfeboro, New Hampshire
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Holiday Inn Express in Chester was immaculate both inside and out. A couple of minor problems: the website indicated that the hotel had enhanced video (movies, in-room checkout, etc.) but actually only had regular television with somewhat limited viewing options. Breakfast was not the best I have had in a HIE property but nevertheless good. And the hotel is located... More 

Was this review helpful? Yes
Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear William C, Thank you for choosing the Holiday Inn Express in Chester, NY. I wanted to personally apologize for the information not being taken off our brand website. We have removed the in room movies from the guestrooms due to it affecting our television programming. I wanted to thank you for the wonderful comments regarding the hotel being immaculate... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2014

Great stay and very friendly staff. The hot breakfast was very nice and we enjoyed the cinnamon rolls and hot pancakes. Will definitely stay here again in december. Thanks and keep up the good work. Very convenient location to the premium outlets

Was this review helpful? Yes 1
Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear Rogersmith767, Thank you for choosing the Holiday Inn Express in Chester, NY. I would like to personally thank you for your wonderful comments regarding the great stay you had and how friendly our staff is. The Cinnamon rolls and pancakes are also some of my favorite items on the breakfast bar. We have decorated our lobby and new lobby... More 

Brooklyn, New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 4, 2014

We are a busy couple with 7 children and needed a fast get away not to far from NYC. We were looking for a quite place in January. We somehow searched pricing for a big room and not too expensive. The suite here worked out the best.Its more of an economy hotel however the sweetness of the staff set the... More 

Was this review helpful? Yes 2
Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear Benjamin F, Thank you for choosing the Holiday Inn Express in Chester, NY. I would like to personally thank you for your wonderful comments regarding our friendly staff and the guestrooms being big. We look forward to seeing your family in the near future. Thank you, Jayson Rivera General Manager 845.469.3000 jayson.rivera@hhmlp.com More 

Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 3, 2014

stayed there last week for two nights with my husband and had a good stay. We were in Chester to spend a day shopping at Woodbury Common and this hotel was convenient and close. check-in was easy and quick. Room was nice and big. Bed was okay buy we didn't like the pillows too much. they were tagged firm and... More 

Was this review helpful? Yes 1
Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear Manjot G, Thank you for choosing the Holiday Inn Express in Chester, NY. I am truly sorry you did not like our brand new pillows we will pass your comments along to the brand. I would like to personally thank you for the wonderful comments regarding the check in process being quick and easy. Our hotel is close to... More 

Detroit, Michigan
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed October 20, 2014

We stayed at this hotel our shopping spree at Woodbury outlet mall. It was very comfortable, clean and there was friendly staff. We slept like a baby in our king beds. Breakfast was delicious like always in Holiday inn's We will be back again.

Was this review helpful? Yes 2
Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear Dolphinmaniac, Thank you for choosing the Holiday Inn Express in Chester, NY. I would like to personally thank you for your wonderful comments regarding our guestrooms being very comfortable, clean and the staff being very friendly. The breakfast is one of the most enjoyed by our guest with the many breakfast choices available. We look forward to your future... More 

Cincinnati, OH
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed September 21, 2014

I stayed here while on a drive from New England to the Midwest, and this was as far as I expected to get that Thursday. Starting from my arrival late evening (~8:30 PM): (Plus signs are positives, minus signs are negatives, multiple negatives show extra emphasis) + Friendly front desk staff on check in -- Public hallways, both first floor... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear 359magi, Thank you for your recent stay with us and for reviewing our property. I am happy to know that your check- in was smooth and that you enjoyed the food selection. However, I understand that your stay was not 100% satisfactory due to the condition of the room, specially the air condition system and the level of service... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 7, 2014

The bedroom had a bad smell and the bathroom had a different bad smell. It looked clean to me, but simply stunk. Everything else is as expected. Easy, ample parking. Polite, but slow check-in. Fast check out. There was a breakfast but I didn't try it. In sept 2014 there was road construction that made it difficult to get in... More 

Was this review helpful? Yes 1
Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear Regina L, Thank you for choosing the Holiday Inn Express. I would like to apologize for the bedroom and bathroom having a bad smell. Our Engineering department is working on correcting the problem in the room. I apologize for the construction due to a new construction of a Taco Bell at the entrance of our driveway. The construction is... More 

canada
Senior Contributor
35 reviews 35 reviews
29 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed September 6, 2014

We stayed at the this Holiday Inn Express for one night during the first week of September. Our week long road trip also included a stay at two other Holiday Inn Express properties (one great, one awful) and a Double Tree stay. We were traveling with four teenagers and this was one of very few hotels that allows six people... More 

Was this review helpful? Yes
Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear Alpenmicho, Thank you for choosing the Holiday Inn Express. We apologize for the issues that you have encountered at the property such as the sofa bed and room cleanliness and breakfast. Our staff has purchased new mattresses for the pull out sofa beds and in the process of replacing the old ones. We have met with the housekeeping team... More 

Rotherham, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 2, 2014

We stayed as quite a large group of friends and found the room of a good size and the bathroom was very nice. The fridge was a useful addition too. The staff on the desk were very helpful with directions to food nearby, we went with a nice sports bar nearby which had very nice food. The breakfast provided by... More 

Was this review helpful? Yes 3
Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear Yatomi1006, Thank you for choosing the Holiday Inn Express in Chester, NY. I would like to thank you for your comments in regards to the room being a good size and our front desk staff being very helpful with directions to the nearby restaurants. We are working on adding additional tables and chairs and waiting on the manufacturer. We... More 

Clifton, New Jersey
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 28, 2014

Recently, I stayed at this Holiday Inn in Chester, New York on August 14, 2014. I arrived a bit earlier and thanks to the front desk clerk, Morris, he was able to have my room ready at 2:30pm with a front view and in a quiet location away from truck noise on Route 17. The clerk exhibited professional service and... More 

Was this review helpful? Yes 1
Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear TG2151, Thank you for choosing the Holiday Inn Express in Chester, NY. I would like to personally thank you for the wonderful comments regarding one of our valued employees Morris who was able to accommodate you during your stay with your preferences in room location and early check in. I have presented your comments to Morris and we will... More 

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Additional Information about Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen

Address: 2 Bryle Place, 2 Bryle Place, Chester, NY 10918
Phone Number:
Location: United States > New York > Chester
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Chester - Monroe - Goshen Hotel Chester
Holiday Inn Chester
Chester Holiday Inn

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