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Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen

2.5 of 5 2 Bryle Place, 2 Bryle Place, Chester, NY 10918
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen
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Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen
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126 reviews from our community

Traveler rating
    43
    47
    24
    7
    5
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55
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14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Watertown, New York
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great location to stay for a trip into NYC. Wonderful and helpful staff. Clean Facility. Excellent Rooms and spacious. Pool was relaxing. Minutes from the train station. So many restaurants close by to choose from.

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Contributor
18 reviews 18 reviews
3 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a wonderful family getaway! We live close to the hotel but wanted to just relax for a night. This hotel is perfect for that!! Chelsea at the front desk was sooo sweet!! She made us feel like we were close friends rather than just customers. Our room was perfect. It was warm!! We went swimming in February!! The toiletries... More 

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Ottawa, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I used to stay at the Hampton Inn near Woodbury when I do my shopping in Woodbury, but it has gotten so expensive that I came to Goshen looking for an alternative. I was not disappointed; the 15-minute drive is worth the $100 I saved. I will stay here again, for the same reason.

Was this review helpful? Yes
Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear Pat r, Thank you for choosing the Holiday Inn Express in Chester, NY. Our hotel is 15 minutes away from Woodbury Commons and a very affordable option for the area. Make sure you ask the front desk for a flyer that will be good for a coupon book at Woodbury Commons. We look forward to your future stay with... More 

Swanton, Vermont
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed January 9, 2015

I used to stay here regularly - staff was great- value was good and accommodations were impeccable -- I'm sad to say that my stay was horrible-- I could feel the springs coming through the mattress -- the pillows were so soft they were non existent - even calling down and asking for something different resulted in nothing. The gym... More 

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Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear Cbonnette, Thank you for choosing the Holiday Inn Express. I wanted to personally apologize for the issues that have occurred during your stay. Our hotel has purchased brand new pillows for all the guestrooms per the new brand standards and will pass along your comments to the brand. We have purchased new mattresses in 2014 for some of the... More 

Montreal, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 7, 2015

I rate 3 stars instead of 5, because most of the Holiday inn hotels on I-87 and I-95 have opted for a noisy type of heaters/AC; I got used to it, but I don't like it. Otherwise the room and bathroom are perfect. The breakfast is included and is of excellent quality. Check-in was courteous. Free wi-fi.

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Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear Engineer947, Thank you for choosing the Holiday Inn Express. I wanted to apologize for the many hotels that you have experienced with noise A/C units. I will pass your comments along to the owners and management company. I would like to thank you for the wonderful comments regarding the room and bathroom being perfect, breakfast being excellent quality and... More 

Toronto
Contributor
17 reviews 17 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 6, 2015

The hotel is very convenient if the primary focus is shopping at Woodbury outlet mall. Right across the hotel is a little plaza with grocery store, liquor store and a few fast food options. There were also 2 restaurants nearby but didn't try them out. I was in a room on the 3rd floor so no kids could run above... More 

Was this review helpful? Yes
Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear Love2Travel66, Thank you for choosing the Holiday Inn Express. I wanted to personally apologize for the inconveniences with the water pressure. I will look into it further to make sure that we are able to correct it going further. Please contact me directly the next time your traveling through the area. Thank you, Jayson Rivera General Manager jayson.rivera@hhmlp.com 845.469.3000 More 

Milford, Connecticut
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 28, 2014 via mobile

This is the second time I stayed at this hotel, we stayed on Christmas. It's very clean. We arrived around 11pm on Christmas and all the surrounding restaurants were closed, the woman at the front desk opened up the kitchen and let us use the microwave and offered us fruit and oatmeal. The location is great, right off the highway,... More 

Was this review helpful? Yes
Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear Melissa F, Thank you for choosing the Holiday Inn Express in Chester, NY. I would like to personally thank you for your wonderful review and will pass your comments to the front desk staff. Our staff strives to go above and beyond to exceed your expectations. We look forward to your future stay with us. Thank you, Jayson Rivera... More 

Manahawkin, New Jersey
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 26, 2014 via mobile

My wife and I had to be at a business meeting on a Friday morning early so we decided to drive up a day ahead to be fresh for the meeting as it is about 2 to 3 hours from home. First was very happy to see that they are a pet friendly location. Even though I live with a... More 

Was this review helpful? Yes 1
Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear Hagar411, Thank you for choosing the Holiday Inn Express in Chester, NY. I wanted to personally thank you for the wonderful comments and glad that you have found our hotel to be a great choice for your dog "David" as well. We look forward to your future stay with us. Thank you, Jayson Rivera General Manager jayson.rivera@hhmlp.com 845.469.3000 More 

Wolfeboro, New Hampshire
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 9, 2014

Holiday Inn Express in Chester was immaculate both inside and out. A couple of minor problems: the website indicated that the hotel had enhanced video (movies, in-room checkout, etc.) but actually only had regular television with somewhat limited viewing options. Breakfast was not the best I have had in a HIE property but nevertheless good. And the hotel is located... More 

Was this review helpful? Yes 1
Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear William C, Thank you for choosing the Holiday Inn Express in Chester, NY. I wanted to personally apologize for the information not being taken off our brand website. We have removed the in room movies from the guestrooms due to it affecting our television programming. I wanted to thank you for the wonderful comments regarding the hotel being immaculate... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2014 via mobile

Great stay and very friendly staff. The hot breakfast was very nice and we enjoyed the cinnamon rolls and hot pancakes. Will definitely stay here again in december. Thanks and keep up the good work. Very convenient location to the premium outlets

Was this review helpful? Yes 1
Jayson R, General Manager at Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen, responded to this review

Dear Rogersmith767, Thank you for choosing the Holiday Inn Express in Chester, NY. I would like to personally thank you for your wonderful comments regarding the great stay you had and how friendly our staff is. The Cinnamon rolls and pancakes are also some of my favorite items on the breakfast bar. We have decorated our lobby and new lobby... More 

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Additional Information about Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen

Address: 2 Bryle Place, 2 Bryle Place, Chester, NY 10918
Phone Number:
Location: United States > New York > Chester
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chester - Monroe - Goshen 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Chester - Monroe - Goshen Hotel Chester
Holiday Inn Chester
Chester Holiday Inn

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